If you have limited mobility, navigating through airports can be overwhelming. If you intend to fly with a disability, you must notify your airline in advance of any airport wheelchair assistance requirements. This presentation provides you with the essential information to make your experience easier and more comfortable.
Before your flight, review the airline policies about wheelchair assistance. Learn about their available services and requirements.
Understand the limitations for wheelchairs on the aircraft, what types of chairs are allowed, and how many passengers who need assistance are on your flight.
Notify the airline that you require wheelchair assistance at the airport and during your flight. Call the airline's customer service desk or use their online form.
Bring sufficient medical supplies such as medicines, catheters, and wound dressings. Have them securely packed in your carry-on or checked baggage.
Book accessible accommodations, such as wheelchair-friendly hotel rooms, in advance of your travel date.
Familiarize yourself with your travel insurance policy. Ensure that your policy provides coverage for medical emergencies and travel inconvenience.
Provide clear instructions to the airport personnel about your mobility needs. Ask if you can use an electric buggy for transportation if it's available.
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Arrive early at the airport. Check in and notify the airline's customer service desk that you've arrived and require wheelchair assistance.
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Stay visible and get regular updates on your boarding status. The airport personnel will provide you with a wheelchair and help you through security and boarding.
Inform the security personnel that you have limited mobility and will need assistance. You can ask for a private screening if needed.
Ask for an aisle chair, which can transport you to the plane's door. Board the plane earlier than other passengers and enjoy a stress-free journey.
Inform the flight attendants that you have limited mobility and may need assistance moving around the cabin or restroom.
Choose a seat with extra legroom or near the restroom. You can also reserve a bulkhead seat or seat with moveable armrests in advance.
Drink plenty of water and avoid drinks that can cause dehydration. Additionally, bring a refillable water bottle and ask the flight attendants to refill it for you.
Take your prescribed pain medications on time. Stretch your legs, neck, and back during the flight. Have a comfortable neck pillow and a blanket to keep you warm.
Thank the airport personnel, flight attendants, and other staff who helped you.
Bring your medical certificate and your physician's phone number in case of emergency.
Have patience, and remember that air travel can be stressful for everyone. Take your time and enjoy the journey.