Inspections

What happens first?

Stringent checks, detailed reporting, and rigorous procedures are put in place well before your tenants arrive.

An in-going inspection is carried out prior to a tenancy commencing. We will thoroughly document the condition of your property with notes and photographs, which are compiled into the In-going Inspection Report.

This outlines the property’s features and its condition from the outset of the tenancy, including existing imperfections, and both interior and exterior items, such as carpets, curtains, walls, gardens, and fences.

This report is an important benchmark and can be used as evidence should there be any disputes relating to damage that may occur to the property during the tenancy.

We encourage tenants to thoroughly review the report as its contents will form the measure at the end of the tenancy to determine whether a claim can be made against the bond.

A copy of this report must be returned by the tenant within 14 days from the start of tenancy.

How often will you inspect my property?

Routine inspections are carried out quarterly, although this may vary with each property. This is to ensure that the property is being well cared for and to advise on maintenance or safety issues.

We walk through room-by-room, check for any damage, and ensure its upkeep and cleanliness is of an acceptable standard. Photographs are taken of both inside and outside areas to advise you of any maintenance work required.

A copy of the full inspection report is available for your review.