2016 July/August InterConnecrion by NACM Connect

The InterConnection VOLUME 4

ISSUE 4

JULY/AUGUST 2016

Fraud Woes Continue to Grow for NACM Connect Members It should come as no surprise to anyone that internet fraud is growing, and rapidly. Based on feedback from a recent survey on online orders, our members are certainly not immune to this. One member in particular wanted to share a recent event with fellow members as an example of lessons learned. We have an established customer who has been a good solid customer for quite some time. We received in an email from an email address that was very similar to their email address format and had a name attached that was an actual employee – just not someone that placed orders, he was way high up on the ladder (and we should have caught that) – attached to the email was a very legitimate looking PO. Had the company logo, correct address, same format – just had a bogus phone number – and a shipping address. While the order was a bit larger than normally purchased, the emailer explained it away by saying they had a new customer with a large job for which they needed our product. Our customer service manager

said ‘process the order’ so Sales Support (our order writers) did. Sent $15,800.00 worth (at cost) of product from the Midwest to California and the invoice posted to our customer’s account. Three weeks later we get a call from the customer wanting to know what this order was and why it was on their account. That’s when everyone started pointing fingers and we realized how many things went wrong…. the order was taken by someone that doesn’t normally handle that account so they didn’t know anything was amiss, all communication was via email and when it was scrutinized it had an extra ‘n’ in the name (just a slight change that wouldn’t register). I tracked the shipments – one for each piece of equipment – to a moving/ storage/freight place in California. Turns out they had this person – as the name listed on our shipping address – create an account with them to forward packages – we were the 3rd company to ship in to them – our packages were re-boxed and shipped to just outside London, yes England and then,

as the police fraud officer was able to find out, forwarded to Nigeria and who knows where from there. It’s a tough lesson to be taught. Not every ‘customer’ is on the up and up and in this day and age you must keep a good dose of skepticism in your process. We have now instructed our Sales Support to scrutinize every email order and call the customer – if it’s already set up in our system use that info not what’s on the PO – to verify. Had that been done on our transaction, huge red flags would wave. Even if a call had been placed to the number on the PO the juggernaut would have stopped. Why, because the phone number on the PO was a text only phone, not a business phone. When this episode came to light, I was sent the email streams and the PDF PO. If I hadn’t already known the situation I would not have thought twice about processing the PO - it was that good. My words of wisdom to all businesses is – be courteous to your customers, do everything in your power to under promise & over deliver, but be cautious and a bit skeptical until verified for any orders that seem a little out of character. Fraud is easy to spot when it does not incorporate already established customers but when the scammers start utilizing the information and logos of established businesses it is way harder. No one is immune. ■

Share Your NACM Connect Experiences – Win a $200 Gift Card NACM Connect has recently announced a new contest enabling our members to share their stories of the Association. We are seeking member companies’ staffs to submit video selfies, no longer than two minutes in length (including intro and credits), to express how NACM Connect has impacted their career or their profession. Have you found the job of your dreams because you gained an NACM Certification? Are you saving your company tons of money because you took advantage of one of NACM Connect’s many products or services? Or did one of them just help you do your job better or more efficiently?

Did you meet one of your best friends at an Association event? The NACM Connect Emerging Leaders and Social Media Committees will judge the selfie videos and

the winner will be announced at the NACMMidwest Chicago Conference in October. The winner will win a $200 gift card. Please share this opportunity with your staff…the more videos we receive the more fun we will have compiling them into a film that will be shown at the conferences and on You Tube. Submit your entries via text message to 773.636.9560 no later than end of day, August 15th. Multiple entries are accepted. Please include your name and company with your submission. See additional information on page 4 of this issue. Good luck! ■

2015-2016

Board of Directors

Chairperson Lawrence O'Brien, CCE, ICCE Potash Corporation Vice Chairperson John Fahey, CCE Edward Don & Company Treasurer Kurt Albright Uline, Inc. Directors—Terms Ending 2017 Larry Durrant, MBA, CCE, ICCE UPM Kymmene, Inc. Brent Heizelman Mid-Kansas Cooperative Association Deborah Kelly, CCE Knaack Manufacturing Company Dawn Wallace Cook, CCE Newton Manufacturing Company Directors—Terms Ending 2018 Ed Cohen, MBA North American Corporation Larry Grogan, CCE BP Products North America Larry Lipschutz, CCE, CICP French Gerleman Patrick Nelson, MBA ACCO Erica White, CCE Ferguson Enterprises Directors—Terms Ending 2019 Rob Hanus Carhartt, Inc. Mike Hill, CCE Mitek USA, Inc. David Sperduto, CCE VP Supply Corp. Rich Weiss, CBA Jaeckle Distributors

In This Issue Upcoming Events

Features Fraud Woes Continue to Grow

GLR - Indiana Roundtable Discussions

Selfie Video Contest - Win a $200 Gift Card

Upstate NY Credit Conference Schedule

GLR - Indiana Member Appreciation Event GLR - Ohio Roundtable Discussions

Illinois Construction Stuff & Stuff

Ohio Collections Seminar

C&W Monthly Giveaway Winners

GLR - Ohio Members Appreciation Event

Are you between 21-35? Register for Power Topics!

GLR Credit Class Schedule

Congrats to New Designees

Michigan Collections Seminar

New Members and Representatives

GLR - Michigan Roundtable Discussions

Roles & Goals: Three Step Process for Acheiving Life Balance

Gateway Region Credit Law Class

Candidate Corner

Credit Congress Photo Gallery

Gaeway Region Member Appreciation Event

Annual Meeting Photo Gallery

Midwest - Illinois Member Appreciation Event

Customer-Sponsored Credit Enhancement Programs

Midwest - Illinois IOC Class Schedule

NACM Southwest Collections Giveaway Winners

Midwest - Wisconsin Member Appreciation Event

Credit Fever - Save the Dates!

Midwest - Wisconsin Roundtable Discussions

Credit Group Meeting Calendars

Event Calendar

SAP Credit & A/R Users Group Meeting

Webinar: Finding Your Way Through the Maze of Unclaimed Property

Webinar: Using UCC Filings to Make Yourself a Payment Priority

Upstate NY Roundtable Discussions

GLR - Indiana Roundtable Discussions

Councilor Chris Alix, ICCE The Chamberlain Group

Editorial Staff

Editor Sue Daniels Senior Marketing Administrator Associate Editors Lillian Novak, CGA V.P. of Education and Marketing Margaret Krafft Marketing Coordinator

naCM SurveYS

Earn .1 Roadmap Points

President Phillip J. Lattanzio, CCE NACM/Chicago-Midwest Secretary Kerry Jensen, CPA NACM/Chicago-Midwest

We Want Your opinion

Watch for each new survey question at www.nacm.org/nacm-monthly-survey.

NACM Connect Mission Statement

To provide a forum to its members within the credit profession for education, networking and business resources.

Vision Statement

Striving to have the most comprehensive and leading NACM affiliate serving the commercial credit profession by consistently exceeding the members’ expectations.

Value Statement

We are committed to the highest ethical standards and recognize that our Association must take a leadership role in our profession. Through our integrity and dedication we will earn the respect of our members as we know that our success as an Association depends on their trust in us. By creating strong relationships we will attain the loyalty of our members and alliance partners. We continuously seek to build an environment for learning to enhance the knowledge and expertise of our members.

The InterConnection newsletter is published bimonthly by NACM Connect, a not-for-profit Association affiliated with the National Association of Credit Management. For membership information, visit our website at www.nacmconnect.org, call 800.935.NACM or fax us at 847.253.6685. NACM Connect Headquarters is located at 3005 Tollview Drive, Rolling Meadows, IL 60008.

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Education Digest

Institue of Credit (IOC) 2016 Summer/Fall Schedule - Register Now Start the process of earning your professional designation and register today for the NACM Connect Institute of Credit (IOC) Quarter that begins in August/September of 2016. If you

would like more information, please contact the NACM Connect Education Department at 800.935.6226 or email Lillian Novak at lillian.novak@nacmconnect.org.

CBA (Credit Business Associate) Course Schedule Each of these courses fulfills one of the CBA certification requirements.

Business Credit Principles

Mondays, 8/22 - 10/31

Rolling Meadows, IL

Basic Financial Accounting Thursdays, 8/25 - 10/27 Rolling Meadows, IL Financial Statement Analysis I Thursdays, 8/25 - 10/27 Rolling Meadows, IL Business Credit Principles

Tuesdays, 9/13 - 11/15

Dearborn, MI

Basic Financial Accounting

Tuesdays, 9/13 - 11/15

Cincinnati, OH

Business Credit Principles Thursdays, 9/15 - 11/17 Findlay, OH Financial Statement Analysis I

Mondays, 9/19 - 11/21

Elkhart, IN

CBF (Credit Business Fellow) Course Schedule Each of these courses fulfills one of the CBF certification requirements.

Credit Law

Mondays, 8/25- 10/27

Rolling Meadows, IL

Credit Law

Tuesdays, 9/6 - 12/13

Indianapolis, IN

Credit Law

Thursdays, 8/18 - 11/3

St. Louis, MO

Institue of Credit (IOC) CBA and CBF class times are usually in the evenings. Please refer to the specific class registration form in this issue for more details on instructors, locations, fees and times.

Exam Review Class Schedule 2016 Exam Review Class Schedule (Exam Dates are Below)

Save these Dates for the 2016 Credit Conferences! September 14-15 Rochester, NY

All Exam Reviews can be done via Teleconference.

Review Class

Review Date

CBA

Tuesday, October 11

CBF

Tuesday, October 4

CCE

Wednesday, October 5

2016 Exam Dates and Paperwork Deadlines Application and Paperwork Deadlines

Exam Dates

September 12, 2016

Monday, November 7, 2016

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October 19-20

Rolling Meadows, IL

October 25-26

Maryland Heights, MO

November 9-10 Independence, OH

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NACM connect

2016 Distinguished Member Acheivement Award Winner Denise Kephart, CBA won the NACM/CFDD Distinguished Member Achievement Award for outstanding contribution to the credit profession. This was awarded at the CFDD luncheon at NACM’s 120th Credit Congress and Exposition on Tuesday, June 14th. Denise was not able to attend but the award will be presented to her at the September CFDD meeting in Omaha. ■

Long Time Credit Group Chairperson Retires The Basic Material Industry Credit Group bid farewell to their long-time Chair, Barb Lahtinen, who retired from National Material LP on June 1st.

Denise Kephart was the recipient of the 2016 Distinguished Member Acheivement Award from NACM National.

Barb started with NACM/Chicago-Midwest in 1992 as a Group Administrator for many of our local and national Industry Credit Groups including the Basic Material Credit Group. She remained at NACM/Chicago-Midwest, later NACM Midwest, for 10 years. After Barb moved on to National Material LP, she continued her dedication to NACM Midwest and to the Basic Material Credit Group as Chairperson of the group. G o o d wishes and good health to Barb in her retirement. ■

NACM Midwest Credit Classes

JUNE 8

Credit 102 Graduates

Front row (from left): Halina Jedlinski (Saputo Cheese USA, Inc.), Marica Osslund (Saputo Cheese USA, Inc.), Felecia Urrutia (The Blommer Chocolate Co), Terry Brennan (LaSalle Solutions), Elizabeth Scheffler (Misumi USA, Inc.). Back row (from left): Victor Barraza (Nalco, An Ecolab Company), Jason Bower, IEWC Corp), Eric Brightwell (Edward Don), Timothy Mitchell (Medline Industries)

(Right) Rich Bellis, CCE (Instructor)

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news rk CM w Yo e A N Ne renc 16 e 0 t 2 fe sta Con p U dit Cre

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C 8:15 – 9:15 a.m.

T I D

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M t r o -15 irp

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Wednesday - September 14

It’s an Election Year – Do You Know Where your Economy Is? Opening Keynote Speaker: Chris Kuehl

9:45 – 11:00 a.m.

Updates on Credit Card Surcharging Matt Fluegge, Vantiv; Ron Clifford, Blakeley and Blakeley

UCC’s, Consignments and Lessons Learned from the Sports Authority Bankruptcy – Cover Your Assets Jerry Bailey, NCS

News from NACM National Chris Ring, NACM National; Robin Schauseil, CAE, NACM National

New Tools and Features of the National Trade Credit Report Phil Lattanzio, CCE, NACM Connect

1:30 – 2:45 p.m.

Loose Lips Sink Ships Bruce Nathan, Esq., Lowenstein Sandler LLP

Executive Forum – Open Discussion Todd Fierstein, NACM Upstate New York

3:15 – 4:30 p.m.

Escheatment Mike Kenehan, BDO

Managing Minority Contractor Sales Chris Ring, NACM National Secured Transaction Services; Kevin Burke, CCE, Erie Materials

11:30 a.m. – 12:30 p.m.

8:30 – 9:45 a.m.

Thursday - September 15

Deep Dives into Ratios Ron Sereika, CCE, Coopervision Inc.

Utilizing Data to Help Reduce Collections and Automate Decisioning Bob O’Brien, Dun & Bradstreet

The Legalities of Social Media in Credit Tom Fawkes, Esq., Goldstein & McClintock; Brian Jackiw, Esq., Goldstein & McClintock

Boost Working Capital Through Automation of Your Credit Process Eric Lee, Bectran

1:00 – 2:15 p.m.

Bankruptcy Update Bruce Nathan, Esq., Lowenstein Sandler LLP

Credit Case Study Ron Sereika, CCE, Coopervision Inc.

2:15 – 3:15 p.m.

Networking Hour

10:15 – 11:30 a.m.

Conference registration and details at www.nacmupstateny.org THE INTERCONNECTION

JULY/AUGUST 2016

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NACM Connect

Share your video stories! Enter to win a chance at a$200 gift card.

Selfie Video Contest Has NACM Connect had an impact on your career? Have we helped you advance in your career, understand the intricacy of the art and science of credit management, given you the tools you need to do your job better? Would you like to share your experiences with others in the credit profession? Then we invite you to share your experiences in a selfie video, no longer than two minutes in length (Including intro and credits), to help inspire others to get more involved. Videos should focus on one of the following categories: • NACM Connect has impacted me and my ability to serve my company. • NACM Connect has advanced the professional practice of credit management. • I see the future of NACM Connect and the credit profession as… Submit your entries via text message to 773.636.9560 no later than end of day, August 15th, 2016. Multiple entries are accepted. Please include your name and company with your submission. Videos will be judged by the Emerging Leaders and Social Media committees and the winner will be announced at the NACM Midwest – Illinois conference on October 19 & 20. The winning selfie video will receive a $200 gift card and will be compiled into a film with other videos entitled, “NACM Connect: Our Members are our Stars”.

www.nacmconnect.org

info@nacmconnect.org

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847.935.NACM JULY/AUGUST 2016

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News

Illinois Construction Stuff and Stuff By Norm Cowie, CCE A bunch of years ago .. I don’t remember exactly how many (this happens as I get more gray hairs), a big electrical contractor filed an Assignment for Benefit of Creditors. (Wait, I need to vent for a second. An Assignment for Benefit of Creditors is mockingly misnamed because I’ve never known a creditor to ever benefit from one of these things. They are supposed to net creditors more than a more expensive bankruptcy, but the truth is they allow slippery little weasel debtors to tuck away assets that wouldn’t have happened under a trustee’s watchful eye. So don’t trust them – ever.) Anyway, back to my story. This particular contractor had two divisions, a residential division and a commercial division. Notice I’m saying division, not different corporation or subsidiaries. Well, one of them (I don’t remember which – remember that age thing) was profitable, and the other was leaking money like an oil company lobbyist. So they put just the unprofitable division into an Assignment for Benefit of Creditors. You heard me, well, read me. Right now you’re probably thinking to yourself, “Self, have I had enough coffee yet?” But after that you probably thought, “Wait, if both divisions are part of the same corporation, how can they put just one part into an insolvency proceeding?” And you’d be right. Normally you can’t do that. But in Illinois, the rules for Assignments are, well, let’s say lax … no, pathetic … and there’s a lot of latitude for dastardly shenanigans like this. When it happened, we were only owed a small balance, and I filed liens which were quickly paid by the land owners. But some of my competitors were owed considerable amounts (one of them was owed millions), and since I am on friendly terms with them, I suggested they might file an involuntary bankruptcy against the main corporation because that would bring the assets of the profitable division into the proceedings. But they ignored my suggestion, and some of them ended up losing huge money (like, hundreds of thousands and maybe some

millions, which, I maintain they have the right to lose if they wanted to… free country and all.) I’m bringing this up because I just got a judgment on a jerk, er, contractor for about thirty thousand dollars. I tried working with this guy for years to bring his account current, using COD-roll, accepting small monthly payments to reduce his balance -- when we needed electrical work done we even hired him to do some work for us. But then the payments stopped, he started ignoring me, and when I told him I might have to send the account to legal, he said this in an email, ‘do what you have to do.’ Do.What.You.Have.To.Do. Really? Okay, challenge accepted. So I got myself a judgment, didn’t take long. Then I pulled a TransUnion on him and saw why he didn’t bother fighting - his TU was a wreck. Suits, write offs, smeared grape jelly… it was a mess. The challenge was to find assets to attach … bank accounts, property, small pets, etc. I started by reviewing his paltry payments, they were all paid by money order, so I didn’t know where his bank was. I contacted my counterparts in our NACM credit group, no one had anything, except one who wrote off a thousand bucks a couple years ago. When I checked his house, get this, it was titled in his wife’s … maiden … name. Sneaky sneakster. Not as sneaky as joint tenancy in the entirety, but I’m sure he felt clever. And it’s on the market, with Mr. Sneaky’s brother as the selling agent (cuz it turns out his brother’s a realtor). So no bank, his house in his wife's maiden name, personal credit a wreck (his wife’s credit is probably sterling). Stymied, huh? I chatted with our inside staff who had dealt with him, asking if he ever discussed any property, assets … you know, things I could go after … and learned about a cabin up in Wisconsin. Really? I jumped on Facebook, because, you know, people are kind of dumb about how much info

THE INTERCONNECTION

they let display onto the Interweb for everyone to see, and I found it. Well, technically, first I found a picture of the view from his cabin, which led me to the town it was in, and then I found the property … again, in his wife’s maiden name. A house, plus 22 acres. What a weasel. He put all assets into his wife’s name, using her maiden name to further disguise it. Then he stiffs everyone. Not me though. It’s not going to happen. I called my collection agency dude, ran everything by him, and I asked him, “Hey, can we put him into an involuntary bankruptcy?” He goes, “No, I think you need three creditors to do that.” “I know, but there aren’t three. I’m the only supplier. I think you can do it with one if you’re the only creditor.” He goes, “Okay, I know a trustee. Let’s get her on the phone and see what she thinks.” Okay, I’m running out of room here, so I’ll wrap it up. It turns out that I also know the trustee, and she likes me and has worked with me before, and she didn’t take any urging at all. So we’re filing an involuntary bankruptcy on the guy, and we’ll see if we can suck the assets into the estate as fraudulent conveyances. Because, after all, he told me to do what I had to. I’ll let you know how it goes. ■ Norm www.normcowie.com Norman Cowie, CCE is Director of Credit for Paramont-EO, Inc. Besides his regular column for InterConnection, he has written articles appearing in the Chicago Tribune, Cynic Magazine, Business Credit and the Herald News. He also has seven published humor/ fantasy novels, some through traditional publishers Echelon Press, Quake Books and Draumr Publishing, although more recently he has transitioned over to Indie publishing. Norm can be reached at norm.cowie@ paramont-eo.com, or feel free to visit him at w w w. n o r m c o w i e . c o m w h i c h f e a t u r e s p a s t NACM articles.

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News

Caine & Weiner Monthly Giveaway Winners Congratulations to the April and May winners of the Caine & Weiner and NACM Connect Monthly Giveaways. The winners for each region are listed below.

The July giveaway is a $50 REI gift card and the prize for claims placed in August is a $50 gift card to Zappos.com. Each claim you place with Caine & Weiner

during these months will be eligible for one entry into the drawings. Please support this important partner! â&#x2013;

May Winners

April Winners

$50 Old Navy Gift Card

$50 Barnes & Noble Gift Card

Omaha

Omaha Darlene Korisko, Ballantyne Strong Inc. Wisconsin Andrea Bielefeldt, Baker Manufacturing Company

Wisconsin Gateway Region

Gateway Region Carol Candrl, Frost Electric Supply

Upstate New York

Upstate New York Lisa Marconi, Superior Plus Energy Services

Midwest

Midwest Janet Ames, Crescent Electric Supply

No Assignments Tammy Skibinski, Kalmbach Publishing Melody Brenneisen, Nu Way Concrete Forms Kelly Kilmartin, Maplevale Farms Dora Avina, V & V Supremo Foods

August Giveaway

July Giveaway

Your Best Choice for a Win/Win Relationship Did you know that 30% of any contingent fees you pay to Caine & Weiner for services goes to NACM Connect?

NACM Connect members are encouraged to consider Caine & Weiner as their collection agency source. This is important to the association as it provides funding for our essential member services including:

EDUCATION l WORKSHOPS l PUBLICATIONS CREDIT CONFERENCES l NETWORKING EVENTS Terri Cramer

Todd Fierstein

Gateway Region Senior Manager, Client Services

Upstate New York Region Regional Director, Alliance Partner

terri.cramer@caine-weiner.com

todd@nacmconnect.org

502.425-0308

Warren Northern

716.839.1200

Jim McGee

Midwest Region Manager, Client Services

Midwest/WIsconson/Omaha Region Assistant VP, Client Services

warren.northern@caine-weiner.com

jim.mcgee@caine-weiner.com

847.407.2330

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847.407.2348

JULY/AUGUST 2016

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News

Are You Between 21-35? Then You Need to Be Here! NACM Connect–Chicago is hosting its first in a series of Power Topics on Thursday, July 21. If you are under 35, in credit or AR, and want to network with others in your peer group, this is an event you won’t want to miss. As part of the Association’s initiative to meet the needs of our up-and-coming leaders, this event will cover both social and educational aspects with a presentation entitled “Becoming a Person of Influence”.

the work force, we hope to become the epicenter of credit information, education and fun for our youngest members. We are hoping that you will share with us ideas to make the Association meaningful to you. Joining us on July 21st is a great place to start influencing the direction of NACM Connect. National Trad e Credit Rep ort

We are also hoping that if you are the manager of your company’s credit department and you CONFIDEN DOindustry NOT DISCleaders have up-and-coming LOSE TO SUBJTIAL ECT on your staff, you will share this information with them and encourage them to get involved.

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Ind ------ Date ----Tradeline(s) Mbr Code Rept High Open Last CHICAGO DBT Credit Balance ------ Days Be 0708 Current yond Terms CNST 0414 -----1-30 0414 12 0888 31-60 MTGL 0515 $77,002 61-90 $77,002 0515 36 91+ Commen 1015 HWRS $4 9,838 13,763 ts 0615 0114 $16,077 13,763 0715 1042 0 $4,486 PRPU 0615 9,002 80.44M $7 ,14 (308) 4 55.51M 0615 1098 HWRS ($ 54 5 3) 55.13M 0 2.03M 0415 0487 1.04M 32 1.78M 0415 1127 HMCR 5,037 (14,609) 1 1.47M 11.18M 0415 0696 (68,263) 164,533 7.35M 0415 (585,735) 1171 HWRS 13 8,1 7.04M 16 706,662 0615 15 ,23 26 8,693 7 271,620 0615 1245 HWRS (3,057) 0 (256) 271,620 4.97M 0615 0781 40,941 1.55M 0715 0 1263 HMCR 1 0 DSP 1.52M 0 1.29M 0415 0100 21 0 ,605 1.29M 0415 1268 HMCR 0 0 DRP 1.17M 0 136,225 0415 0100 11 6,627 0 56,995 0415 1299 HWRS 1 0 56,995 0 40.07M 0415 0 39.97M 0415 0 1316 HMCR 0 0 37.59M 0 5.00M 0615 0105 3.95M 0 5.00M 0715 1486 HMCR (164,320) 0 0 5.00M 10.21M 0415 1092 (1.41M) 8.40M 0415 0 1502 1 INST 0615 0 DIS, UND 8.42M 0 5.23M 44,385 0 5.23M 1516 HMCR (30,593) 0 0 4.95M 1113 0680 (10,764) 0 275,527 1013 1541 (29,642) 0 0 MISC 0615 0 6.2 0 4M 01 06 0515 0 3.8 0 0M 1606 0 GARG 0615 0 3.76M 0 0 0207 0715 42,568 0 1629 HMCR 0 2 3,412 0 15.77M 0615 0192 0 0 15 .14 06 0 1677 15 M 0 TOOL 0415 0 DIS 14.44M 0 18.63M 0696 0415 69,549 0 17.23M 1689 598,669 1 TOOL 0715 0 16.98M 16.05M 10,945 227,433 14.13M 1113 21 1731 HMCR 27 ,19 38 0 ,182 13.61M 9,625 0615 1010 14,448 431,177 8,882 0715 1736 HWRS (26,912) 5 36,082 6,537 17.23M 0615 0194 0 17.23M 583 0615 1838 HWRS 50 ,88 1 3 D/P 12.12M 81 1.52M 0615 0113 (25) 5.07M 484,419 0615 1840 HWRS 1,706 1 73,689 47you 8,1can: 1.3send 10 0415 0110 If you file electronically 3M us your A/R 29,804 3,0 1.0 83 0415 3M 1852 HWRS (5 6,2 59 1 ) 969,482 586 5.35M 0615 0115 53,095 65 1. Save your staff5.3 time and your company money. 0615 5M 1856 HWRS 2,575 0 5,432 5.17M 2,434 0615 0601 5,537 141,823 0615 51 1861 HWRS 3 (4 ,62 3 6) ,004 and Account Obtain to numerous free online tools including Portfolio Risk10 Analysis Monitoring. 2,293 372..07 0615 0702 M access 7,340 1,317 28.80M 0715 1866 HMCR 17,503 1 1,165 23.01M 145.9 0913 (4,123) 3. 2M Reduce your DSO4M and past due revenue. 5.7 13 0M 8.6 09 1894 13 (1 39) 4 13,372 TOOL 0615 131.93M 35.19M 47,619 0302 0615 6.80M 35National .19M Trade31 1896 HWRS 22,834 build the Credit – shared exclusively 488,449 by NACM members. 5 .06MReport database 774. 0415 .88Help M 54,353 2.7 61 4M .99 0414 (6 1934 HMCR M 36 ,16 85soon 9 3) 9,858 39.49 6.3 0415 0692 5. 0M Get a $50 American surprises available only28 to,17 Electronic Data Contributors. .86M coming 5 234,183Express gift card –Mplus other22 0415 495,600 165,276 0 155,704 9.79M 42,185 64,436 6.62M (5 1936 HMCR 63 ,61 5) 5,124 6.59M 0115 0683 2,008 30,229 1214 1950 HMCR 6,911 1 0 25.00M 0615 1011 0 13 .31 0715 1958 HWRS M 1 0 CLM, DIS, 12.08M 84.23M 0615 0306 1.22M 58.08M 0602 1999 0 44,000 GARG 0615 55.08M SKP 3,113 2,000 0610 To 3.0 0M 3,1 contributing your A/R files electronically to NACM Connect makes all this possible, contact Themis Vlahos, 07learn 2008 HWRS 13 15 how (3 9,0 138,199 00) 3,042 3.44M 0415 1289 Director of 4Group Services 26,600 at themis.vlahos@nacmconnect.org or at 847.483.6428. 3.2 71 04 (1 6M 2011 15 65 ,69 2 5) GARG 0614 3.12M 0 5.14M (39,149) 0 5.14M 0614 2013 HMCR 34,654 0 4.59M 116,838 0415 0695 www.nacmconnect.org 31,304 547,252 11 6,8 04 2018 38 15 11 3,4 3 22 TOOL 0115 95,051 0 10.00M 0695 0115 14 0 ,75 9.3 9 9M 2024 44 2,241 ESMF 0615 0 7.76M 900,000 0914 0615 1.68M 0 302,487 2026 HMCR 4,787 2 57,554 150,006 31.92M 0615 (34,919) 30,407 29 .17 06 15 (7 M THE INTERCONNECTION JULY/AUGUST 2016 PAGE 053 HM 7,0 44) 3 25.35M CR 1014 01 0 214,984 4.09M 91 92 0714 164,891 121,983 DIS 057 HMCR 0 1,624 132,571 7.06M 1113 0687 193,897 32,320 1.19M 1013 (462 21

$50

r o t u b i r t n o C a l e c t r o n i c D a t it for you?

B e a nWEhy contribute...what’s in

News

Congratulations to our Newest Designees CCE Designees Jason Mott, CCE MFA, Inc.

CBA Designees Tamara Calderon, CBA Constellation Brands Robin Cook, CBA Constellation Brands

Mike Adewole, CBA Roche Diagnostics

contact Lillian Novak, Vice President of Education, at 847.483.6478 or email lillian.novak@nacmconnect.org. â&#x2013;

Mindy Schaefges, CBA Yaskawa America See the 2016 Professional Designation class schedule on the website at http://www.nacmmidwest.org/chicago/ education.htm. Exam reviews can be done via phone conference. For more information please

NACM Connect New Members and Representatives New Members Rose Myers Anvil International

Nancy Bonnano Kaufman Container Company

Teresa Pitra TNR Staffing, LLC

Anthony LaGiola Block & Company, Inc.

Bob Raatz Keidel Supply Co., Inc.

Wilma Grable White Rodgers Division of Emerson

Chris Beck Butterball Farms, Inc.

Maryann Iarussi Kimber Manufacturing, Inc.

New Representatives

Shelby Kipp Callahan Supply, LLC

Tae Kim Nichia America Corporation

Cale McClintock All Phase Electric

Theresa Monchil Cherokee Building Materials

David Riddle Officewroks Services, LLC

Adam Schultz Beck's Superior Hybrids, Inc.

Shawn Arnold CRM Canada Group, Inc.

Pat Okanek

Shannon Creed Casella Waste Systems, Inc.

Christopher Michener HD Supply Water Works

Patrick Triplett Pomeroy North America

Celeste McCurry Color Art Integrated Interiors, LLC

Wendy Davis Hormann Northwest Door, LLC

Kerry Reiss Premier Distributing Company

Steve Tester Marsh Building Products

Mary Saviski Hub Group, Inc.

Kellie Tyler-Noll Safelite Glass dba Service Auto Glass

Frank Buckstein McKesson Pharmacy Systems & Auto.

Denise Collins Hunter Chemical

Amy Kluth Standard Transportation Services

Mary Beth Hanford Perry's Ice Cream

Charito Cofer-Harrison Huntington National Bank

Karen Porter Tamko Building Products

John Catera Xylem, Inc.

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JULY/AUGUST 2016

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NACM Connect NACM Connect

Emerging Credit Leaders

Power Topics

Professional Development & Credit Leadership Training Introducing the Power Topic Series, educational and networking events just for the young credit and A/R professionals in the Chicago area. If you are 35 or younger and are working in the credit or A/R field, come see what we are all about!

Becoming a Person of Influence

Our goal is to provide this audience with a place where you can gather with people that share your career interests.

Creating positive influence will not only be a catalyst to your own success, it will become the legacy you will leave behind. In this session, J Israel Greene will lead the group through the principles of influence and teach the importance of influence and its direct impact on your leadership ability. You will be introduced to ways to increase your influence within your organization and beyond. By applying the skills taught, you will be able to see a dramatic increase in your influence with those around you.

For more information about the program, or to suggest someone to receive an invite, please contact Sue Daniels, at susan.daniels@ nacmconnect.org or by phone at 847.483.6426.

With Influence you can Achieve Success at Home, Work and Every Other Area of Life

About the Presenter - J. Israel Greene

J. Israel Greene is a professional Speaker, Teacher, and Coach with The John Maxwell Team. For the past twenty years, Israel has held a variety of leadership positions in organizations ranging from startups to Fortune 500 companies. Most recently he served as a Global Director for one of the industry’s fastest growing Ecommerce Consulting firms, leading cross-functional teams distributed across North America and Europe. He is also the founder and Artistic Director of the award-winning theatre company Greenetree Productions. Mr. Greene is currently authoring a book titled, “Forgotten Sons, 40 Steps to Success”, which chronicles his life story and offers real-world advice for young men and women on managing their path to success. Israel is passionate about inspiring others to recognize and reach their full potential through intentional living and leadership. His experience and leadership training make him a highly sought after speaker, coach, and trainer for an array of industries. Mr. Greene holds a Bachelor’s degree in Organizational Management from Ashford University and Six Sigma Certifications from Purdue University.

POWER TOPIC REGISTRATION Date/Time Thursday, July 21, 2016 5:30 p.m. — 7:30 p.m. CT

Location The Sugar Factory (MB Financial Park) 5445 Park Place, Rosemont, IL 60018

Cost $50 - per person (Includes appetizers, drinks and one-hour power topic session.)

Name_______________________________________________________________ Member #____________________________________________ Company___________________________________________Address________________________________________________________________ City____________________________________________ State _________________________ Zip_________________________________________ Phone ________________________ Fax _________________________ Email _______________________________________________________ Mobile __________________________________________________________________________ Do you accept text messages?

qYes qNo

All payments must be made prior to Event. qCheck—Payable to NACM Connect and mail to: 3005 Tollview Drive, Rolling Meadows, IL 60008 qCredit card—Pay by phone upon receipt of invoice: 1-800-935-6226. qPlease invoice me. Cancellation Policy: Cancellations must be received in writing, via fax, email or mail, no later than two weeks prior to the event date to qualify for a full refund. Cancellations received later than two weeks prior to the event date do NOT qualify for a refund of registration fees. Sorry, phone cancellations cannot be honored. If you have any questions, please email info@nacmconnect.org.

Email this form to registration@nacmconnect.org. You will be invoiced shortly. THE INTERCONNECTION

JULY/AUGUST 2016

PAGE 11

News

Roles & Goals: Three Step Process for Acheiving Life Balance By Larry Grogan, CCE “He was a loving father, husband, son and brother and committed friend, colleague and mentor”. This quote caught my eye when reading a recent Wall Street Journal article covering the passing of a well-known hedge fund manager. I had been thinking about roles and in particular how in these uncertain times our work role can dominate our lives and in turn crowd out the time, energy and focus available for our other, perhaps even more important, roles. I don’t think I have ever been as busy at work as I am now. Maybe you feel the same. As luck would have it, I recently came across a book entitled ‘First Things First’ by Stephen Covey and Roger & Rebecca Merrill. You may have heard it said, ‘we teach what we most need to learn’. I’ve recognized a need for more balance in my life and thought sharing my journey in this short article might be useful to anyone working day to day in demanding credit and collection roles. The authors suggest taking the time to identify all the key roles in your life, establishing 2-3 long-term goals for each and then scheduling specific actions you will take towards achieving them in the week or month ahead. The book creates a much larger context but this is one of its key themes in a nutshell. Here’s a challenge for you. Over the next day or two, begin a list of all the roles you play in your life (the first line of this article will help you get started!). You may be surprised to find you find have twice as many as you might have guessed. I sure was. I’ll share some of my initial reactions after completing the list. Maybe some will mirror yours?: a) ‘That’s a lot of roles!’ b) ‘I’ve set goals before, but never thru the lens of my roles’ c) ‘Wow- I sometimes let my work role eclipse many of my other roles’ and d) ‘This is a new and different perspective and worth further thought and reflection’. What happened next was interesting. I

realized some of my roles had ended. After the passing of Mom and Dad, my role of ‘Son’ was a completed chapter in my life. Other roles were relatively new to me including: ‘Grandparent’ and ‘NACM Board Member’. And roles like ‘Dad’ and ‘Brother’ are very different now as my kids and siblings have aged and have different and sometimes even greater needs than when they were young. I soon realized who I am and what I want to do & be became much clearer when using ‘roles’ as a new lens. The next step was to choose 2-3 longterm goals for each of my roles. The book suggested focusing on no more than seven roles in order to remain focused. Here I was struck by how my low awareness of a particular role led to my neglect of having a vision and goals for it. In the case of my role as ‘Brother’ and ‘Dad’, I felt a sense of urgency and peace at the same time when I wrote down goals of offering more encouragement and being more intentional about staying connected. When it came to my work role, having set goals for other roles helped me realize how both goals & roles are time based and if I was to achieve the balance I was seeking, I needed to leave the office earlier and create some new boundaries around my work life. The next step was and is the true test of character: translating your long-term goals for each role into action by scheduling them in your daily / weekly / monthly calendar. The book calls this ‘scheduling your priorities’ and suggests asking ‘What is the most important thing I could do in this role this week to have the greatest positive impact?’. Here are some examples: ‘Visit Tom on Saturday’, ‘Call Kim on Sunday’, ‘Write agenda for NACM committee meeting on Monday’, and ‘Leave work by 5:30 (daily)’. Here are two other thoughts from the book before concluding: ‘All parts of our lives matter to our mission. That synergy among the parts creates energy in the whole’. This tells me ‘all work and no play’ detracts from one’s ability to have and fulfil their mission. The more balanced attention I give to my roles, the more energy I will have for each of my roles.

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‘Our roles become the channels through which we live, love, learn and leave a legacy’. We can ask ourselves, ‘How am I doing in this role – on a scale of 1-10?’ ‘Am I devoting proper time and focus to it?’ ‘Whose lives benefit when I fully engaged in it?’ ‘Who can give me feedback as to how I am doing and what I can do to improve in it? The 3 step process of identifying your key roles, setting 2-3 long-term goals for each and scheduling definite action on them in the week / month ahead can give each of us the power to live our lives in a more balanced way. This brought to mind something Clarence, George Bailey’s guardian angel in the movie ‘It’s a Wonderful Life’, said to him: “Strange, isn’t it? Each man’s life touches so many other lives. When he isn’t around he leaves an awful hole, doesn’t he?” If our lives are in large part expressed through our roles, consider how your roles and how well you play them impact the lives of so many

Larry Grogan, CCE, is a Credit Analyst with BP Products NA and previously held credit roles with D&B and Nalco Holdings. With over 25 years of credit experience, Grogan played a lead role in implementing credit score carding at BP and is past Chairman of the NACM Midwest Board of Directors. Grogan received a Bachelor of Science degree in Marketing and an MBA from Benedictine University. He is also a graduate of NACM's Graduate School of Credit & Financial Management at Dartmouth College. Grogan hes in the past been on the faculty of NACM's Institute of Credit and has taught classes, seminars and delivered on-site training on the topic of Financial Statement Analysis.

JULY/AUGUST 2016

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Staffing News

Candidate Corner Illinois Candidates CREDIT AND COLLECTIONS CANDIDATE

Seasoned Collector who is ready for a new opportunity • Bachelor of Science in Accounting • Collected on national accounts • Advanced Oracle skills • Researched unresolved disputes • Bilingual fluency in both English and Greek

ACCOUNTS RECEIVABLE CANDIDATE

Driven accounts receivable professional with strong problem solving skills • Processed up to 700 checks and 1000 invoices a day • Advanced AS/400 skills • Researched and resolved deductions • Prepared financial reports • Bilingual fluency in both English and Spanish

Ohio Candidates

CA CONDI RN DA ER TE

CREDIT AND COLLECTIONS CANDIDATE

Highly motivated and results-oriented Credit Manager • Bachelor of Arts in Communication • Managed the credit and collection activities of six direct reports • Maintained the bad debt under 2% for several years • Extensive lien tracking experience • Analyzed financial statements to determine credit worthiness for new and existing accounts

ACCOUNTS RECEIVABLE CANDIDATE

Reliable and hard-working cash applications professional with a proven track record of achieving excellent results • Bachelor of Science in Computer Science • Applied payments for both domestic and Canadian accounts • Posted on average $4 million daily • Advanced SAP skills • Created macros and PivotTables in Excel

All of these candidates are available for immediate placement. If you have a vacancy or just want more information on seeking talent or job opportunities with Midwest Business Staffing contact: • Leslie Harrison at leslie.harrison@nacmconnect.org OR • Paula Carruth at paula.carruth@nacmconnect.org.

An NACM Connect Company

You can also call them at 847.483.6434 or visit the website at www.nacmmidweststaffing.com. ■

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NACM Connect

NACM Member Credit Card Acceptance Program Fast, reliable and more secure payment solutions National Association of Credit Management (NACM) members enjoy a distinct competitive advantage through their partnership with Vantiv and United TranzActions (UTA). As an NACM member, you’ll benefit from the combined expertise of Vantiv and UTA. We provide NACM members with exceptional benefits and many custom-designed features that make card payments more attractive to your customers and more profitable for you.

Here are some of the companies we’ve helped: Savings: $4,100 Annual Card Volume: $400,000 Single Location Manufacturer Savings: $40,900 Annual Card Volume: $4.5 million 9 Location Steel & Building Materials Supplier Savings: $440,000 Annual Card Volume: $250 million Multi-Location Electrical Wholesale Company

Contact us today for a FREE consultation and fee analysis. Matt Fluegge Vantiv NACM Relations 608-834-2539 Matt.Fluegge@vantiv.com

Michael Williams UTA NACM Relations 786-264-7019 mwilliams@unitedtranzactions.com

To make an online request for your consultation: info.vantiv.com/NACM

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news

NACM 120th Credit Congress & Expo Photo Gallery

June12-15

The 120th Credit Congress is now a glorious memory for the over 300 members and staff of NACM Connect who attended this year’s event at Caesar’s Palace in Las Vegas. Additionally, 19 of the educational sessions were led or co-led by NACM Connect members. Numbers which we as an Association can be proud! Proud is absolutely what we were when two of our Great Lakes Region members took the stage to receive National awards: • O.D. Glaus Credit Executive of Distinction: Judy Wagner, CCE, Roche Diagnostics Corp., Indianapolis, IN • CBA Designation of Excellence: Susan Thomas, CBA, Eli Lilly and Co., Indianapolis, IN

More photos online at https://www.facebook.com/ConnectNACM

Additionally, Frank Schetski, our NACM Midwest - Nebraska Membership Consultant, received a membership growth award for increasing the number of members in our Nebraska affiliate during 2015. Thank you to all who attended, participated and showed your support to NACM. We’ll look forward to also seeing you at our Regional Conferences!

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NACM midwest / Great Lakes Region

Midwest/Wisconsin Annual Meeting Photo Gallery

May 11

More photos online at https://www.facebook.com/ConnectNACM

May 19 GLR - Indiana Annual Meeting Photo Gallery THE INTERCONNECTION

JULY/AUGUST 2016

PAGE 16

NACM Great Lakes Region

May 24 GLR - Michigan Annual Meeting Photo Gallery

Credit 101, 102, 103 Series Upcoming 2016 Class Dates Credit 101 • October 5, 2016

Credit 102

Credit 103

• July 13, 2016

• August 3, 2016

• November 9, 2016

• December 7, 2016

Registration Information Class Time 9 a.m. – 4 p.m. Location

NACM Midwest 3005 Tollview Drive, Rolling Meadows, IL 60008 $230 per class Members

$460 per class Non-Members

Visit www.nacmmidwest.org for more information and registration. THE INTERCONNECTION

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NACM Connect

Intuitive Quantify Credit Risk more accurately and minimize the costs of collection and credit defaults using Bectranâ&#x20AC;&#x2122;s Advanced Scoring Model.

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News

Customer-Sponsored Credit Enhancement Programs (Consignment and PMSI): Reducing Supplier A/R and Preference Risk, or Opening the Door for a Priority Fight? By Scott Blakeley, Esq. A key supplier providing product to customer scored as a high credit risk customer often attempts to negotiate a credit enhancement, such as consignment or purchase money security interest, to offset the increased A/R risk and potential preference risk. Many financially struggling customers now appreciate that a credit enhancement program they sponsor for their entire supply chain, rather than one-offs individually negotiated with a complaining supplier, can result in continued credit terms from the supply chain. However, do these customer-sponsored credit enhancement programs (CSCEP) really reduce supplier A/R risk and preference risk, especially if that customer files Chapter 11? The credit team’s chief task is managing credit risk, and their reporting responsibility is to assure management that these high risk customers have credit terms and the risk profile has a floor. However, recent examples such as Sports Authority, Hancock Fabrics and Family Christian Books suggest otherwise—at least not without suppliers fighting back. The article discusses customer-sponsored credit enhancements, and steps suppliers can take to reduce A/R risk and preference risk by complying with Article 9 of the UCC. Why Customer-Sponsored Credit Enhancements Programs? An experienced credit team for a supplier reporting to management that a longstanding customer that is now scored as a high credit risk and no longer qualifies for terms, may recommend credit enhancements, such as a credit enhancement or PMSI, to keep the account on terms. Customers, especially those publicly traded, understand that the supplier

community closely monitor customer credit risk. Customers appreciate that should they agree to negotiate a credit enhancement for a key supplier, other suppliers learning of this preferential treatment may react by pulling terms. Likewise, if customers simply refuse to negotiate a credit enhancement program for suppliers, the supply chain may react by pulling terms, thereby negatively impacting the customers’ cash flow and working capital. From this, some customers, especially retailers, recognize that rolling out a consignment or PMSI programs allows them to encourage key suppliers to maintain terms. These customer-sponsored credit enhancement programs require the support of the customer’s lender, given the lender has a floating lien on inventory. Consignment and PMSI Programs A consignment transaction is not a true sale until the customer (consignee) sells the goods; until then, title remains with the owner, usually the manufacturer (consignor)(Supplier). The customer is obligated to pay the consignor from the proceeds of the sale of the merchandise. The consignee receives a recompense for making the sale. If the customer does not sell the goods after all, he may return them to the consignor without obligation. Title to goods on consignment remains with the consignor until the sale takes place. Selling goods under a consignment program can create A/R risk from the customer’s lender challenging the consignment. Inventory, or proceeds from the sale of the goods, may become a target of the customer’s lender unless the supplier has complied with the Uniform Commercial Code’s (UCC) requirements for perfecting a security

THE INTERCONNECTION

interest in the goods. Where a supplier selling on consignment fails to comply with the UCC, the supplier risks a challenge to its goods on hand with the

customer, or the proceeds from the sale of the goods, to a competing creditor. Article 9 of the UCC’s perfection requirements provides the means whereby a supplier can establish a valid security interest in their own goods, even when the goods have been delivered to the customer. Compliance with the perfection requirements of the UCC not only protects ownership of the goods; in the event of a dispute over the goods, the supplier may prevail over a competing creditor. Perfecting a security interest in goods takes several steps that begins with the supplier. An agreement is executed describing the relationship of the parties; a description of the goods; and agreement that title to the goods only passes to buyers. Then the supplier completes a UCC-1 financing statement which again describes the goods and the goods are delivered on consignment. The supplier then files the statement with the filing office (usually the Secretary of State).

Continued on Page 21 JULY/AUGUST 2016

PAGE 19

NACM connect

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News

Customer-Sponsored Credit Enhancement Programs (cont'd) The supplier seeking to establish a security interest in its goods must take additional steps if the customer has a lender with a floating lien on inventory. For the supplier’s security interest in its goods to prime the lien of the lender, the supplier should have its UCC1 and consignment agreement recorded at the time the customer received the goods. Secondly, the supplier must give written notice of to the lender, which should state the goods are subject to consignment. The supplier is then entitled to the proceeds from the sale of its goods or the return of the goods.

Credit Enhancements Alternatives As the chart highlights, suppliers and customers have options with credit enhancements. From the customer’s perspective, a credit enhancement program across the supply chain to preserve credit terms is most effective with consignment and PMSI. By contrast, a personal or corporate guaranty are not practical, and an L/C program may not work as the financially struggling customer may not have the balance sheet to support an L/C program.

Debtor Known To Sell On Consignment

Do Customer-Sponsored Credit Enhancements Reduce A/R and Preference Risk?

An exception to the supplier’s need to comply with the Article 9 notice requirement is where the debtor is generally known by its creditors to be engaged in consignment sales. It is the supplier’s burden to prove this. The competing argument by a debtor’s lender is that the unperfected consignment serves as a secret lien.

For the customer, a credit enhancement program they offer the supply chain may result in continued trade terms from suppliers. For the supplier, customer programs may result in sales they may not otherwise make if they had cut the customer off. However, the takeaway from Sports Authority and like retailers is that burden is on the supplier, not the

customer, to comply with the UCC1 description and filing requirements, and notice to lenders, or possibly face a challenge from the customer’s lender if that customer files bankruptcy. The supplier who does not comply with the notice provisions of the UCC puts their goods at risk to existing and subsequent inventory lenders, unsecured creditors’ committees or a bankruptcy trustee. ■ Scott Blakely is a partner at Blakeley & Blakeley LLP, where he advises companies regarding bankruptcy, creditors’ rights and commercial law. He was selected as one of the 50 most influential people in commercial credit by Credit Today. He is a contributing editor for American Bankruptcy Institute’s Manual of Reclamation Laws and author of A History of Bankruptcy Preference Law, published by ABI. Scott has published dozens of articles in the area of creditors’ rights, commercial law, and bankruptcy and speaks frequently to credit industry groups regarding these topics throughout the country. He received the Credit Ambassador Award in 2013 from the NACM of Oregon.

NACM Southwest Collections Monthly Giveaway Winners Congratulations to the April and May winners of the NACM Southwest Collections and NACM Connect Monthly Giveaways. The winners for the Great Lakes Region are listed

below. The July giveaway is a $50 REI gift card and the prize for claims placed in August is a $50 gift card to Zappos.com. Each claim you place with NACM Southwest Collections

April Winners

$50 Barnes & Noble Gift Card Great Lakes Region Cathy Calvin, Ave Maria Press

July Giveaway

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during these months will be eligible for one entry into the drawings. Please support this important partner! ■

May Winners

$50 Old Navy Gift Card Great Lakes Region Terri Ford, Bunzl Indianapolis

August Giveaway

JULY/AUGUST 2016

PAGE 21

NACM Connect

Need a Credit Professional? Midwest Business Staffing is your solution Finance Focused Staffing Midwest Business Staffing is the only firm in the region that provides cost-effective credit and finance department recruiting and staffing solutions for NACM Midwest, NACM Great Lakes Region and NACM Gateway Region members.

Client Testimonials

Midwest Business Staffing has earned my first call when I need to fill a position. They have a diverse pool of solid candidates available immediately. First they listen to what I am looking for and narrow the list of potential fits. Setting-up interviews was easy. - Mike Hill MiTek, Chesterfield, MO

Midwest Business Staffing is always my first stop when we need a qualified temporary resource in Customer Financial Services. During the past decade, at least three of our contract employees through MBS have transitioned to full-time employees. . . . one retired from our company and two are still active employees. Keep up the good work!!! - Jan Gertzfield Morton Salt, Inc., Chicago, IL

For over ten years my companies have benefited from working with Midwest Business Staffing services. They have identified talented candidates that delivered excellent results for my teams. They are professional, move quickly to meet our needs and keep the process simple. I highly recommend MBS for the superior value they offer us! - Sam Puhar Videojet Technologies, Inc., Wood Dale, IL

When Iâ&#x20AC;&#x2122;m looking for credit candidates that meet our needs, I can count on the MBS process of screening and assessing viable candidates which helps save me time on the front end. I also can count on them to deliver candidates who have optimal chances of excelling in the role within my company. MBS truly delivers a value-add for credit-collections. - Curt Rothlisberger Rexam Beverage Can N.A., Chicago, IL

Whether you need direct-hire, temp-to-hire or temporary staffing, Midwest Business Staffing specializes in recruiting business-tobusiness, commercial credit, collections, accounts receivable and deductions professionals. We recruit top talents from entry-level to senior and executive level managers. Discover the difference a partner like Midwest Business Staffing can make - let us help you make an ideal candidate match today!

Why Partner With Us? Since 1993, Midwest Business Staffing clients have relied on our expertise to better understand their needs and to provide the best selection of qualified candidates. Our placement fees are far below the industry average and we guarantee our candidates will match your job criteria. We offer a broad selection of employment verfications including: Criminal Record Checks, Drug and Alcohol screening, Education Verification, Social Security Number Tracing and more. We use a rigorous screening process including an exclusive candidate skills assessment developed for us by credit managers for in-depth financial skills validation. All candidates are thoroughly interviewed in credit/collections and accounts receivable skills. Our Credit industry expertise allows us to better assess candidate potential. Midwest Business Staffing software assesments identify candidates with intermediate to advanced Microsoft Excel skills. Credit and Finance classes are offered at no charge to all temporary employees while they are on assignment through the NACM Connect Institute of Credit. Contact Us (In Illinois or Missouri)

www.nacmmidweststaffing.org

Leslie Harrison leslie.harrison@nacmconnect.org Phone & Fax: 847.483.6485 3005 Tollview, Rolling Meadows, IL 60008

THE INTERCONNECTION

Jim Oâ&#x20AC;&#x2122;Brien jim.obrien@nacmconnect.org Phone & Fax: 937.402.2131 41 White Allen, Dayton, OH 45405

JULY/AUGUST 2016

PAGE 22

NACM Connect

2016 NACM Connect Credit Conferences

E R

T I D

V E

t e v

D e h

September 14-15

Eastern Region Rochester, NY

Hosted by NACM Upstate NY

October 25-26

R E

e at

October 19-20

Midwest Region Rolling Meadows, IL

Gateway Region Maryland Heights, MO

November 9-10

Central Region Independence, OH Hosted by NACM Great Lakes Region

Information and details at www.nacmconnect.org THE INTERCONNECTION

JULY/AUGUST 2016

PAGE 23

Credit Group Meeting Calendar NACM Gateway Region Local Industry Credit Group Meetings DATE

GROUP

MEETING LOCATION

July 20

Electrical Distributors Credit Group

Bartolino's, St. Louis, MO

July 22

Refrigeration & Warm/Cool Air Suppliers Credit Group

Bartolino's, St. Louis, MO

August 5

Central Illinois Electrical Credit Group

Engrained Brewing Co., Springfield, IL

August 16

Midwest Regional Food Suppliers Credit Group

Gateway Office, Creve Coeur, MO

August 17

Electrical Distributors Credit Group

Bartolino's, St. Louis, MO

August 19

Refrigeration & Warm/Cool Air Suppliers Credit Group

Bartolino's, St. Louis, MO

August 23

Gateway Agricultural Credi Group

Bartolino's, St. Louis, MO

NACM Midwest-Nebraska Local Industry Credit Group Meetings DATE

GROUP

MEETING LOCATION

July 20

Omaha Builders Credit Group

Teleconference

August 17

Omaha Builders Credit Group

Enterprise Center, Omaha, NE

NACM Upstate New York Local Industry Credit Group Meetings DATE

GROUP

MEETING LOCATION

July 8

Buffalo Building & Construction Credit Group

Eagle House, Williamsville, NY

July 12

Western NY Food & Beverage Supply Credit Group

llio DePaolo's Restaurant, Blasdell, NY

July 14

Rochester Plumbing & HVAC Credit Group

Humphrey House, Rochester, NY

July 19

Central New York Building Credit Group

Spaghetti Warehouse, Syracuse, NY

July 20

CNY - Albany Food and Beverage Supply Credit Group

TBA

July 21

Rochester Building Credit Group

Cerame's Restaurant, Rochester, NY

July 26

Buffalo Plumbing & Electric Credit Group

Eagle House, Williamsville, NY

August 9

Western NY Food & Beverage Supply Credit Group

llio DePaolo's Restaurant, Blasdell, NY

August 11

Rochester Plumbing & HVAC Credit Group

Humphrey House, Rochester, NY

August 12

Buffalo Building & Construction Credit Group

Eagle House, Williamsville, NY

August 15

Albany Building Credit Group

Scarboroughs, Latham, NY

August 16

Central New York Building Credit Group

Spaghetti Warehouse, Syracuse, NY

August 17

CNY - Albany Food and Beverage Supply Credit Group

Conference Call

August 18

Rochester Building Credit Group

Cerame's Restaurant, Rochester, NY

August 19

Benchmarking Credit Group

Eagle House, Williamsville, NY

August 23

Buffalo Plumbing & Electric Credit Group

Eagle House, Williamsville, NY

August 24

CNY Benchmarking Credit Group

Spaghetti Warehouse, Syracuse, NY

THE INTERCONNECTION

JULY/AUGUST 2016

PAGE 24

Credit Group Meeting calendar NACM Midwest Illinois Local Industry Credit Group Meetings DATE

GROUP

MEETING LOCATION

July 12

Electrical Distributors Credit Group

Ditka's, Oak Brook Terrace, IL

July 14

Northern Illinois Heating Wholesalers Credit Group

Ditka's, Oak Brook Terrace, IL

July 18

Midwest Roofing Credit Group

NACM Midwest, Rolling Meadows, IL

Building Suppliers Credit Group

Kane County Cougars, Geneva, IL

July 19

Metal Distributors Credit Group

Ditka's, Oak Brook Terrace, IL

July 20

Institutional Credit Group

Ditka's, Oak Brook Terrace, IL

July 21

WISCA

Ditka's, Oak Brook Terrace, IL

Ad Media Credit Group

WSHE-FM, Chicago, IL

July 28

Basic Material Credit Group

Ditka's, Oak Brook Terrace, IL

August 8

SAP Users Credit Group

NACM Midwest, Rolling Meadows, IL

August 9

Electrical Distributors Credit Group

Ditka's, Oak Brook Terrace, IL

August 10

Floor Covering & Wall Tile Credit Group

NACM Midwest, Rolling Meadows, IL

August 13

Northern Illinois Heating Wholesalers Credit Group

Wildfire, Schaumburg, IL

August 16

Metal Distributors Credit Group

Reel Club, Oak Brook Terrace, IL

August 18

Ad Media Credit Group

WGN-TV, Chicago, IL

WISCA

Devon, Oak Brook Terrace, IL

August 22

Law Firm Forum Credit Group

Barnes & Thornburg, Chicago, IL

August 25

Basic Material Credit Group

Devon, Oak Brook Terrace, IL

TBD

Building Suppliers Credit Group

TBD

NACM Connect National Industry Credit Group Meetings DATE

GROUP

MEETING LOCATION

July 7

National Manufactured Housing Credit Group

The Emily Morgan, San Antonio, TX

July 12

National Lawn & Garden Equipment Credit Group

Teleconference

July 13

National Water Products Credit Group

DoubleTree Suites, Charlotte, NC, 2-day

National Truck/Waste Equiment Credit Group

Conference Call

July 14

National Meat Packers of America Credit Group

Embassy Suites, North Canton, OH, 2-day

July 19

National Home Healthcare Suppliers Credit Group

Hilton Milwaukee City Center, Milwaukee, WI, 2-day

July 20

National Nursing Home Suppliers Credit Group

Hilton Milwaukee City Center, Milwaukee, WI, 2-day

July 21

National Foodservice Distributors Credit Group

Hilton Milwaukee City Center, Milwaukee, WI, 2-day

National Christian Suppliers Credit Group

Doubletree Rosemont, Rosemont, IL, 2-day

National Tool & Accessories Credit Group

Hilton Rosemont, Rosemont, IL, 2-day

August 9

National Home Centers Credit Group

Warwick Allerton Hotel, Chicago, IL, 2-day

August 10

National Horticultural Distributors Credit Group

Hampton Inn, Philadelphia, PA, 2-day

August 11

National Suppliers to Windows Credit Group

Doubletree Cleveland-Lakeside, Cleveland, OH, 2-day

August 11

National Consumer Products Credit Group

Warwick Allerton Hotel, Chicago, IL, 2-day

THE INTERCONNECTION

JULY/AUGUST 2016

PAGE 25

Credit Group Meeting Calendar NACM Great Lakes Region Local Industry Credit Group Meetings DATE

GROUP

MEETING LOCATION

July 12

Electrical/Industrial Trade Credit Group

Pietro’s, Grand Rapids, MI

July 13

West Michigan Heating Plumbing Wholesalers Credit Group

Brann's, Wyoming, MI

July 14

Indiana Wholesale Floor Covering

Conference Call

Lumber & Building Materials Credit Group

Pietro’s, Grand Rapids, MI

Michiana Building & Industrial Suppliers Credit Group

Conference Call

July 15

Fort Wayne Building Materials Credit Group

Don Hall’s Gas House Restaurant, Fort Wayne, IN

July 19

Automotive Suppliers Credit Group

Conference Call

July 19

Indiana Electrical Suppliers Credit Group

TBD

July 20

Indianapolis Building Trade Suppliers Credit Group

TBD

Michigan Electrical Supply Credit Group

Mojave Cantina, Clawson, MI

July 21

Cincinnati Dayton Wholesale Electric Credit Group

Century Inn, Cincinnati, OH

July 27

Cincinnati Construction Suppliers Credit Group

Romano's Macaroni Grill, Cincinnati, OH

Cleveland/ Akron/ Canton Food Suppliers Credit Group

Iacomini’s/Papa Joe’s, Akron, OH

Metal Service Center Credit Group

Antonio's, Canton, MI

Plumbing & Heating Wholesalers Credit Group

TBD

August 9

Electrical/Industrial Trade Credit Group

Pietro’s, Grand Rapids, MI

August 10

West Michigan Heating Plumbing Wholesalers Credit Group

Brann's, Wyoming, MI

August 11

Michiana Building & Industrial Suppliers Credit Group

Honkers Family Restaurant, Mishawaka, IN

Michiana Credit Association Credit Group

Lucchese's, Elkhart, IN

Automotive Suppliers Credit Group

Conference Call

Indiana Electrical Suppliers Credit Group

TBD

Indianapolis Building Trade Suppliers Credit Group

TBD

Michigan Electrical Supply Credit Group

Mojave Cantina, Clawson, MI

August 18

Cincinnati Dayton Wholesale Electric Credit Group

Century Inn, Cincinnati, OH

August 19

Fort Wayne Building Materials Credit Group

Don Hall’s Gas House Restaurant, Fort Wayne, IN

August 24

Cincinnati Construction Suppliers Credit Group

Romano's Macaroni Grill, Cincinnati, OH

Cleveland/ Akron/ Canton Food Suppliers Credit Group

Iacomini’s/Papa Joe’s, Akron, OH

Metal Service Center Credit Group

Antonio's, Canton, MI

August 16

August 17

THE INTERCONNECTION

JULY/AUGUST 2016

PAGE 26

Event Calendar DATE

EVENT

LOCATION

TIME

PRESENTER / INSTRUCTOR(S)

July 12

NACM Great Lakes Region/Ohio - Cincinnati Roundtable Discussion

Cincinnati Container Cincinnati, OH

8 a.m. – 10 am

Cliff Chamberlain

July 13

NACM Midwest/Illinois Credit 102

NACM Midwest Rolling Meadows, IL

9 a.m. – 4 p.m

Rich Bellis, CCE

NACM Great Lakes Region/Ohio -Cleveland Credit 102

Lakeside Terrace Community Center, Streetsboro, OH

9 a.m. – 4 p.m

Bonnie R. Grant, CCE

July 14

NACM Connect Webinar UCC Filings: Make Yourself a Payment Priority

________________________

11 a.m. - 12 a.m.

Jerry Bailey

July 15

NACM Midwest/Wisconsin Member Appreciation Event - Steam Yacht Louise

Riviera Docks Lake Geneva, WI

5 p.m. – 7 p.m

_____________

July 20

NACM Upstate New York - Buffalo Lunch Roundtable Discussion

Original Pancake House Williamsville, NY

9 a.m. – 10:30 a.m.

TBA

July 21

NACM Upstate New York - Rochester Lunch Roundtable Discussion

International House of Pancakes Rochester, NY

9 a.m. – 10:30 a.m.

TBA

NACM Midwest/Illinois POWER TOPICS - Becoming a Person of Influence

The Sugar Factory Rosemont, IL

5:30 p.m. – 7:30 p.m

J. Israel Greene

NACM Midwest/Wisconsin Roundtable Discussion

Rodeside Grill Windsor, WI

12 noon – 1:45 p.m

Rich Weiss

NACM Great Lakes Region/Indiana Roundtable Discussion

Kirby Risk Training Center Indianapolis, IN

11:30 a.m. – 1:30 p.m

Michael McCrory; Jonathan Sundheimer

NACM Midwest/Illinois Becoming a Person of Influence

The Sugar Factory Rosemont, IL

5:30 p.m. – 7:30 p.m

J. Israel Greene

July 25

NACM Midwest/Illinois Professional Certification Test

NACM Midwest Rolling Meadows, IL

8 a.m.

_____________

August 2

NACM Great Lakes Region/Indiana - Elkhart Roundtable Discussion

Baymont Inn & Suites Elkhart, IN

9 a.m. – 11 am

Jim Montague, CCE

August 3

NACM Great Lakes Region/Ohio - Cleveland Credit 103

Lakeside Terrace Community Center, Streetsboro, OH

9 a.m. – 4 p.m

Bonnie R. Grant, CCE

NACM Midwest/Illinois Credit 103

NACM Midwest Rolling Meadows, IL

9 a.m. – 4 p.m

Rich Bellis, CCE

August 8

NACM Midwest/Illinois SAP Credit and A/R Users Group Meeting

NACM Midwest Rolling Meadows, IL

8 a.m. – 4 p.m

Linda Hass

August 9

NACM Great Lakes Region/Ohio - Columbus Credit 101

Star Leasing Columbus, OH

9 a.m. – 4 p.m

Tom Muter, CCE

August 12

NACM Midwest/Chicago Member Appreciation Event - Yacht Cruise

Burnham Harbor Chicago, IL

4 p.m. – 7 p.m

_____________

August 17

NACM Upstate New York - Buffalo Lunch Roundtable Discussion

Original Pancake House Williamsville, NY

9 a.m. - 10:30 a.m.

TBA

August 18

NACM Upstate New York - Rochester Lunch Roundtable Discussion

International House of Pancakes Rochester, NY

9 a.m. - 10:30 a.m.

TBA

NACM Great Lakes Region/Michigan - Grand Rapids Roundtable Discussion

The Elks Highland Golf Club Grand Rapids, MI

8:30 a.m. – 10 a.m.

Darren Greene, CGA

NACM Connect Webinar Your Way Through the Maze of Unclaimed Property

________________________

10 a.m. – 11 a.m.

Jose Carr; Ricardo Garcia; Angela Gebert

NACM Gateway Region Business Credit Law

Color Art Integrated Interiort St. Louis, MO

5:30 p.m. – 8:30 p.m

TBD

NACM Midwest/Illinois Business Credit Principles

NACM Midwest Rolling Meadows, IL

5:30 p.m. – 8:30 p.m

Jason Bogardt, CCE

NACM Midwest/Illinois Business Credit Law

NACM Midwest Rolling Meadows, IL

5:30 p.m. – 8:30 p.m

John Jaeger, CCE, ICCE

August 23

NACM Great Lakes Region/Indiana Member Appreciation Event - The Escape Room

The Escape Room Indianapolis, IN

5:30 p.m.

_____________

August 25

NACM Midwest/Illinois Basic Financial Accounting

NACM Midwest Rolling Meadows, IL

5:30 p.m. – 8:30 p.m

Tom Wuich, CCE

NACM Midwest/Illinois Financial Statement Analysis I

NACM Midwest Rolling Meadows, IL

5:30 p.m. – 8:30 p.m

Larry Grogan, CCE

NACM Great Lakes Region/Ohio - Cincinnati Member Appreciation Event - BB Riverboat Cruise

Newport Landing Newport, KY

6 p.m. – 9:30 p.m

_____________

NACM Great Lakes Region/Michigan - Dearborn Collections Seminar: When Cash is King

Carhartt Dearborn, MI

8:30 a.m. – 12:00 p.m

Abby Odneal; Toni Drake, CCE; Dan Sears

NACM Great Lakes Region/Ohio - Cleveland Collections Seminar: When Cash is King

Crowne Plaza Cleveland South Cleveland, OH

8:30 a.m. – 12:00 p.m

Abby Odneal; Toni Drake, CCE; Dan Sears

August 22

August 26

THE INTERCONNECTION

JULY/AUGUST 2016

PAGE 27

Construction Services Group

Securing Your Tomorrow ®

Focus on what you do best and leave the rest to us. Our experience and expertise minimize your risk and make the mechanic’s lien process hassle free. “How can I reduce my risk when supplying to a project?” You must look beyond your customer’s credit and seek additional security through the mechanic’s lien process.

PRELIMINARY NOTICE SERVICES NOTICE

We can help you understand each state's lien laws and serve preliminary notices, establishing your right to later file a mechanic's lien.

MECHANIC’S LIEN FILING AND TRACKING Any time a service is requested and completed through NCS, we will automatically provide you with free project tracking, so you never miss a deadline.

MECHANIC’S LIEN RECEIVABLES PROGRAM Our Mechanic's Lien and Bond Claim Receivables Program, available on an as-needed basis, simplifies the process to help you collect your accounts receivable.

CORPORATE & BANKRUPTCY MONITORING We offer monitoring options that will alert you of changes to a registered entity’s name or status, or if the entity files for bankruptcy protection.

NCS carries the burden of the mechanic’s lien / bond claim complexities, so you don’t have to. For more information: Call 800-826-5256 or email SecureYourTomorrow@ncscredit.com THE INTERCONNECTION

JULY/AUGUST 2016

PAGE 28

NACM Connect

SAP Credit and A/R Users Group Meeting Open Forum Discussion Moderated by

Linda Hass, SAP Consultant

Monday, August 8, 2016 NACM Midwest 3005 Tollview Drive Rolling Meadows, IL 60008

Open Forum 8:00 A.M. – 4:00 P.M. Cost SAP User Group Members Registration Fees

Non-Member Fees

$175, SAP User Group Members, first attendee  $145, Each additional attendee from the same company

 $350, Non-SAP group member  $450, Non-NACM member

Price includes continental breakfast and lunch. Sorry, no coupons accepted for this event.

Registration Form Name:____________________________ Company: ___________________________________Member #_________________ Address: ___________________________________________ City: ______________________ State: ____ Zip: __________ Phone: _______________________________ E-mail: _________________________________ Fax: _______________________ What do you consider your level of expertise in SAP:

 Beginner  Intermediate  Advanced

You will be invoiced for this meeting. Please submit payment once invoice has been received. Upon receipt of the invoice, if you wish to pay by credit card please call 1-800-935-6226.

Please e-mail your discussion topics to themis.vlahos@nacmconnect.org. Fax this registration form to 847-483-6428 no later than Thursday, August 4, 2016. You can also register online at www.nacmconnect.org.

For more information, please contact Themis Vlahos, CCE at 800-935-6226, ext. 6428. Rooms are available at the Holiday Inn Rolling Meadows for $99 per night. Please call 847-259-5000 and mention NACM.

THE INTERCONNECTION

JULY/AUGUST 2016

PAGE 29

NACM Connect

Thursday, August 18, 2016 10 am - 11 am CT About the Webinar

Your annual escheat compliance is due November 1, 2016 with due diligence starting as early as August 1, 2016. NACM Connect invites you to attend this event to learn more about increasing unclaimed property enforcement risks. During this one-hour webinar presenters from BDO USA, LLP will provide the most up-to-date regulatory requirements and state reporting schedules, offering opportunities to educate your staff about current best practices and strategies for effectively optimizing internal processes. Participants in this 60-minute webinar will gain a broader understanding of unclaimed property and be able to address the following questions: • • • • •

What is Unclaimed Property? What are the compliance & due diligence requirements? What are the risks of non-compliance (e.g., Audits)? What are some best practices for ensuring compliance? Q&A

WEBINAR

Who Took My Money? Finding Your Way Through the Maze of Unclaimed Property

About Our Presenters from BDO USA, LLP Joseph Carr Partner National Unclaimed Property Practice Leader

Ricardo Garcia Senior Director West Coast Unclaimed Property Practice Leader

Angela Gebert, CPA Senior Manager National Escheat Compliance & QC Leader

WEBINAR REGISTRATION

Participation points are available for this webinar.

Date Thursday, August 18, 2016

Time (Note your time zone) 11 a.m. — 12 p.m. ET 10 a.m. — 11 a.m. CT 8 a.m. — 9 a.m. PT

Cost (per connection) $99 - Member, $198 - Nonmember (Only one coupon will be accepted)

qYes qNo

All payments must be made prior to receiving link for the webinar. qCheck—Payable to NACM Connect and mail to: 3005 Tollview Drive, Rolling Meadows, IL 60008 qCredit card—Pay by phone upon receipt of invoice: 1-800-935-6226. qPlease invoice me. qI’m using a coupon for this event. Cancellation Policy: Cancellations must be received in writing, via fax, email or mail, no later than two weeks prior to the event date to qualify for a full refund. Cancellations received later than two weeks prior to the event date do NOT qualify for a refund of registration fees. Sorry, phone cancellations cannot be honored. If you have any questions, please email info@nacmconnect.org.

Email this form to registration@nacmconnect.org. You will be invoiced shortly. THE INTERCONNECTION

JULY/AUGUST 2016

PAGE 30

NACM Connect

Thursday, July 14, 2016 11 am - 12 pm CT About the Webinar

Pennies on the dollar? Never again. Spend some time and understand how UCC Filings can protect you in bankruptcy or default. Whether you’re providing equipment, inventory, or services, UCC’s can protect you in default situations and make you a priority for payment not only in a bankruptcy but also when your customer pays their bills. NACM Connect and NCS present a one hour webinar examining how UCC filings help you in default, Chapter 7 & 11. We’ll determine exactly which filing gives you the most protection, and how to become a secured creditor. The program will be comprehensive, so everyone is welcome. We’ll start at the ground floor and move up. We’ll even discuss how to sell the program to your management and customers. The UCC is for your protection, so use it to your advantage. During this 60-minute webinar you will learn about: • Concept of Collateral and Credit Lines and an Overview on Benefits of Secured Transactions • Basic UCC Filings and Purchase Money Security Interest Filings • Benefits in Chapter 7 and Chapter 11 Bankruptcies • Types of Filing: Which is Right for Your Situation? • Leveraging Default and who Might Use these Tools? • Security Agreements, Financing Statements and Forms/Filing Rules • Recognizing Opportunities to take Security

WEBINAR

Using UCC Filings to Make Yourself a Payment Priority

About the Presenter Jerry Bailey

Jerry Bailey is currently the Executive Sales and Education Services Manager for NCS and has been with the company since 1995. Prior to coming to NCS, Jerry was a Corporate Credit Manager in the manufacturing industry for 10 years, during which time he gained a very thorough hands on experience with both UCC filings and Mechanic’s Lien filings. Jerry consults with companies daily and has spoken to groups nationwide about Article 9 of the Uniform Commercial Code, Revised Article 9, the nuances of Construction Credit, and the benefits of selling through secured transactions. His presentations cover not only the legal protections brought about by the mechanic’s lien and UCC filing processes, but also practical solutions of how and when to use these tools.

WEBINAR REGISTRATION

Participation points are available for this webinar.

Date Thursday, July 14, 2016

Time (Note your time zone) 12 p.m. — 1 p.m. ET 11 a.m. — 12 p.m. CT 9 a.m. — 10 a.m. PT

Cost (per connection) $99 - Member, $198 - Nonmember (Only one coupon will be accepted)

qYes qNo

Email this form to registration@nacmconnect.org or fax to 847.253.6241. You will be invoiced shortly. THE INTERCONNECTION

JULY/AUGUST 2016

PAGE 31

NACM Upstate New York

Each roundtable permits me to interact with local credit managers and learn. I find this process to be invigorating, having new perspectives on common problems.

–Richard Steele Kellwood Company, LLC

Eastern/Western New York

2016 Roundtable Discussion Series Moderator(s) to be announced.

Using Collection Agencies q q

Ways to Reduce DSO Buffalo - October 19th q Rochester - October 20th q

July 20th - Buffalo July 21st - Rochester

Is 60 days the new 30 days

Technology in the Credit World Buffalo - November 16th q Rochester - November 17th q

August 17th - Buffalo q August 17th - Rochester q

Please select each meeting you plan to attend. All meetings are from 9 – 10:30 a.m. Buffalo Location:

Original Pancake House 5479 Main St. Williamsville, NY 14221

Rochester Location:

International House of Pancakes 556 Jefferson Road Rochester, NY 14623

Cost per Meeting

$25 members, $50 non-members, one coupon per person is valid. Breakfast Included. CEU points and CCE recertification points are available for this meeting.

Name ___________________________________________________________ Company _________________________________________ Please write your name as you would like it to appear on your name badge.

Address____________________________________ City ______________________________________ State ________ Zip____________ Phone_____________________________________ Fax ______________________________Mobile ________________________________ Email______________________________________________________________________ Do you accept text messaging? qYes qNo

q q q q

Check enclosed—(payable to NACM Connect) mail to: 3005 Tollview Drive, Rolling Meadows, IL 60008 Credit card—Pay by phone upon receipt of invoice: 1.800.935.6226 Please invoice me. Coupon—Limit one coupon per person.

All payments must be received one week prior to meeting start date. Cancellation Policy: Cancellations must be received in writing via fax, email or mail no later than one week prior to the meeting date to qualify for a full refund. Cancellations received later than one week prior to the meeting date DO NOT qualify for a refund of registration fees. Sorry, phone cancellations cannot be honored. If you have any questions, please email info@nacmconnect.org.

Email this form to registration@nacmconnect.org or fax to 847.253.6241. You will receive an invoice shortly. THE INTERCONNECTION

JULY/AUGUST 2016

PAGE 32

NACM Great Lakes Region - Indiana “Each roundtable permits me to interact with local credit managers and learn. I find this process to be invigorating, having new perspectives on common problems”.

–Richard Steele Kellwood Company, LLC

2016 NACM Great Lakes Region

July Roundtable Discussion

CollectionsBest Practices includes Lunch

Timing (reactive v. proactive)

Protections through contractual provisions

UCC remedies

Security (liens, guaranties, reserves)

Bankruptcy rights

Moderators: Michael McCrory and Jonathan Sundheimer Barnes & Thornburg LLP

Thursday, July 21 11:30 p.m. - 1:30 p.m.

Issues to Address l

How to negotiate contractual provisions?

How to collect from a distressed supplier?

Current bankruptcy environment

Individual issues and concerns with collection

Location: Kirby Risk Training Center 1348 West 16th St. Indianapolis, IN 46202

CEU points and CCE recertification points are available for this meeting.

Cost per Meeting

$30 members, $60 non-members. One coupon per person is valid. Lunch included. Name ___________________________________________________________ Company _________________________________________ Please write your name as you would like it to appear on your name badge.

Address____________________________________ City _______________________________________ State ________ Zip____________ Phone______________________________________ Fax ______________________________Mobile _______________________________ Email______________________________________________________________________ Do you accept text messaging? qYes qNo

Online registration is available on www.nacmgreatlakesregion.com q q q q

Indiana - Michigan - Ohio

FAX THIS REGISTRATION FORM TO 847-253-6241 • YOU WILL RECEIVE AN INVOICE SHORTLY. THE INTERCONNECTION

JULY/AUGUST 2016

PAGE 33

NACM Great Lakes Region - Indiana

“Each roundtable permits me to interact with local credit managers and learn. I find this process to be invigorating, having new perspectives on common problems”.

–Richard Steele Kellwood Company, LLC

2016 NACM Great Lakes Region

August Roundtable Discussion

WAKE UP AND LEARN includes continental breakfast

The Search for thePerfect Credit Application Moderator: Jim Montague, CCE

Tuesday, August 2 9:00 a.m. - 11:00 a.m. NEW Location: Baymont Inn & Suites 3010 Brittany Court Elkhart, IN 46514

Should your credit application be revised?

Is your credit application seeking the right information?

Review your credit application and share your credit application process and experience. The role of the attorney in reviewing your credit application.

You should leave the roundtable with new ideas to improve your company’s credit application.

CEU points and CCE recertification points are available for this meeting.

Cost per Meeting

$25 members, $50 non-members. One coupon per person is valid. Breakfast included. Name ___________________________________________________________ Company __________________________________________ Please write your name as you would like it to appear on your name badge.

Address____________________________________ City _______________________________________ State ________ Zip_____________ Phone______________________________________ Fax ______________________________Mobile ________________________________ Email______________________________________________________________________ Do you accept text messaging? qYes qNo

Online registration is available on www.nacmgreatlakesregion.com q q q q

Indiana - Michigan - Ohio

Email this form to registration@nacmconnect.org. You will be invoiced shortly.

THE INTERCONNECTION

JULY/AUGUST 2016

PAGE 34

NACM Great Lakes Region - Indiana

NACM Great Lakes - Indiana Member Appreciation Event