Icelandair Cancellation Policy +1-888-839-0502
In cases of unforeseen circumstances, such as illness or emergencies, passengers who cannot travel may be eligible for exceptions to the general Icelandair Cancellation Policy Icelandair may require supporting documentation, such as a medical certificate, to process the cancellation. These lower-cost tickets tend to have more restrictive terms, such as limited or no refund options In many cases, passengers with these types of tickets may not be eligible for a refund at all, but they might still be able to change their travel dates for a fee, depending on availability and the type of fare

The policy varies depending on the type of fare purchased, whether it is a standard or discounted ticket, and the circumstances surrounding the cancellation Icelandair offers a range of options for passengers who need to modify their travel plans, with the primary goal of ensuring that the process is as smooth and straightforward as possible. Refunds are generally issued to the original form of payment, and the process can take several business days to complete Icelandair’s cancellation policy is designed to offer flexibility while maintaining clarity about the options available to passengers when they need to modify or cancel their travel plans. As with most airlines, the specific conditions of the cancellation policy depend on the type of fare purchased and the circumstances surrounding the change Icelandair strives to provide its customers with reasonable options, whether they need to cancel their flight entirely, change their travel dates, or apply for a refund
Types of Tickets and Cancellation Flexibility:
Icelandair offers different types of fares, which can influence the ease and cost of cancellations These fares include Standard, Economy Flex, and Economy Light tickets The Standard and Economy Flex tickets are generally more flexible and come with options for cancellations or changes, while the Economy Light fare is the most restrictive and typically non-refundable
● Standard Ticket: Passengers who purchase a Standard ticket are generally allowed to cancel or change their flight, though a cancellation fee may apply. Refunds are issued to the original form of payment, minus the applicable cancellation fee Additionally, passengers may have the option to apply the value of their ticket as a credit for future travel
● Economy Flex Ticket: This fare offers the most flexibility Travelers with an Economy Flex ticket can change their flight date or cancel their booking without paying a change fee In most cases, they can also receive a full refund, though they may be subject to certain conditions or administrative fees
● Economy Light Ticket: The most restrictive fare, Economy Light tickets, are typically non-refundable Passengers who cancel these tickets will generally not receive a refund, though they may be able to use the value of the ticket as a travel credit for future flights, depending on the circumstances and timing
24-Hour Cancellation Rule:
Icelandair adheres to a 24-hour cancellation policy that benefits passengers who change their minds shortly after booking If a ticket is purchased directly through Icelandair’s official website, passengers have up to 24 hours from the time of booking to cancel their flight without incurring any penalties This provides a window for passengers to adjust their travel plans if necessary, without losing money, as long as the cancellation occurs within the specified time frame
Refunds and Credits:
Refund eligibility depends on the fare rules and the timing of the cancellation Refunds for flexible fares are generally processed to the original payment method, minus any applicable fees For non-refundable tickets, Icelandair offers the option to apply the ticket value as a travel credit for future flights, which is usually valid for one year from the original ticket date In some cases, such as cancellations due to medical emergencies, Icelandair may consider providing a refund or a waiver of cancellation fees, but passengers are typically required to provide appropriate documentation to support their request.
Travel Insurance and Trip Protection:
Icelandair offers optional travel insurance that can help cover the costs associated with cancellations under specific circumstances, such as illness or unforeseen emergencies This insurance can be purchased during the booking process, and it provides more flexibility in the event of trip disruptions Travelers who opt for this protection are advised to carefully review the terms to understand the coverage and claim procedures
Exceptional Circumstances:
In the event of unforeseen circumstances like natural disasters, flight cancellations by the airline, or government-imposed travel restrictions, Icelandair may offer exceptions to its standard cancellation policy In these cases, the airline may provide full refunds, rebookings, or additional accommodations, depending on the situation
How to Cancel:
To initiate a cancellation or request a refund, passengers can visit Icelandair’s official website or contact their customer service team It is important to act promptly, as cancellation fees are often lower if changes are made earlier
Conclusion
Icelandair’s cancellation policy is designed to offer passengers flexibility while maintaining clarity regarding the terms and conditions associated with flight cancellations The policy provides various options depending on the type of fare purchased, from more flexible Economy Flex tickets to the more restrictive Economy Light fares While Icelandair generally offers non-refundable tickets, it does allow passengers to apply the value of their tickets as travel credits for future flights, providing an alternative to a cash refund. The 24-hour cancellation rule offers added convenience for those who change their plans shortly after booking For those who purchase travel insurance, additional protection is available in case of unexpected events Icelandair also accommodates exceptional circumstances, such as medical emergencies or flight cancellations, with potential for waivers or refunds Overall, while passengers should be mindful of the fare conditions at the time of booking, Icelandair’s cancellation policy is structured to provide reasonable flexibility and support for travelers needing to adjust their plans