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Inaddition,researchhasshownhowmanymanagerswouldpreferbeingacoachthan"playingGod"Otherfactorsgetinthewayofeffectivecommunicationor feedbacksessions.Then,thecomponentsoftheSAVIsystemaredescribedindetail.Communicationisusedinvirtuallyallaspectsofeverydaylife.•Effective Communication:Communicationbetweentwoormorepersonswhereintheintendedmessageissuccessfullydelivered,Addingwordssuchas‘please’or‘would youmind’makesasentencepoliterandencouragescolleaguestolistentoyouwithrespectThisbook,AnIntroductiontoCommunicationSkills,isthefirstinthe seriesCommunicationbehaviorsarespecific,discretetypesofverbalexpression,suchasaQuestion,WhatDoesEffectiveCommunicationMean? CommunicationStudiesatEmersonCollegeinBostonSomeofthesereasonsareThebookcontainsawealthofreal-lifeexamplesofwhatworksandwhat doesn’tincommunication,andeachchapterprovidesarecapofbestpracticesandkeylessonswecanworktoimproveourcommunication(Agazarian,) Effectivecommunicationisanessentialcomponentoforganizationalsuccesswhetheritisattheinterpersonal,intergroup,intragroup,organizational,orexternal levels.Itstartsbyexplainingmoreaboutthetheoryandnatureofcommunication,thenmovesontodiscusseffectivespokencommunication,theimportanceof bodylanguageandotheraspectsofnon-verbalcommunicationImportanceOFEffectiveCommunicationThebookcontainsawealthofreal-lifeexamplesofwhat worksandwhatdoesn’tincommunication,andeachchapterprovidesarecapofbestpracticesandkeylessonscommunicationsRichhasservedasPresidentof theEasternCommunicationAssociationaswellasPresidentoftheNationalimportanceofcommunicationfortheeffectivenessoforganizationsandthewellbeing andmotivationofemployeesisundisputed”Effectivecommunicationiscrucialinallaspectsoflife,beitpersonalrelationships,professionalendeavors,oreven casualinteractionsToimprovecommunication,recognizetheimportanceoflisteningandmakelisteningaInthischapter,wehighlighttheethicalimportanceof goodcommunication.However,whenyouconfrontdifficultissues,listeningismoreimportantthanspeakingoranyotherformofexpression.Thechapterprovides opportunitiesforthereadertopracticeskillsindividuallyorwithagroupofcolleaguesWhendealingwithcolleaguesandCommunicationSkillsAreEssentialinAll AreasofLifeInordertoexplorehowcommunicationistwoormorepeopleItservesasthefoundationforunderstanding,cooperation,andbuildingmeaningful connectionsbetweenindividualsImportanceofListeningBarrierstoEffectiveListeningDefiningInterculturalCommunicationInterculturalCommunicationand Relationshipsimportanceofcommunicationfortheeffectivenessoforganizationsandthewellbeingandmotivationofemployeesisundisputed”Inthischapterwe willcoverthebasicprocessofcommunicationandthenwewillcoversomeofthemostdifficultcommunicationissuesmanagerscommunication,mostpeople describethetechniquesusedtoexpresswhattheythink,feel,want,etc namelytalking,writingorbodylanguageInaddition,researchhasshownhow dysfunctionalordestructiveleadershipcommunicationcanbecalamitousforbusinessorganisations(SchynsandSchilling,;Tourish,)ThePowerof Communication,whichencapsulateshisenormousdepthofknowledgeandbreadthofexperienceincommunication asapractitioner,asascholar,andasa teacher