Dyninno Group - Employee Booklet (Test)

Welcome to Dyninno Group Employee Booklet

Leveraging on employer branding concept: Take advantage of the company's value proposition: focus on the company's mission, vision, values, and culture. In addition, identify the commercial needs and the type of talent that the company wants to attract, which is strategic for the company's development and to meet business objectives.

Auditing the employer's image: understanding the perception of current employees to investigate/know the aspects of the culture that can be emphasized or the aspects that need improvement.

Optimize the brand image: once the company's values and benefits for working there have been identified, it is important to create an employer value proposition, a marketing message, and a promise.

Utilize current employees for promotion: use current employees by conducting interviews and asking for testimonials to share on social media, sharing their experience and opinions about the company.

Activate the company's social presence in cultural

and technological events that address social issues for employees and the general public.

Cultivate a strong onboarding process: instilling a positive brand image in your company starts with a good onboarding process. It is essential that employees become involved and excited about their roles and teams from the beginning of the employment relationship. Offer learning and development opportunities: higher talent retention rates, continuity of business in strategic areas, knowledge management, and ambassadors.

Use digital media to have better and broader presence: videos, photos, blogs to reach a larger audience on all platforms where the brand is present.

Include strong diversity and inclusion initiatives: demonstrating a commitment to forming diverse, multicultural teams.

Use this guide to its fullest to be successful in our recruiting and selection process.

Learn about our business.

We want you to be part of our history.

Why this Booklet 1. We want to help you understand our business and Brand.

2. Guide you through the recruiting process.

3. Give you some tips and suggestions to help you be successful in the evaluation process.

4. Ensure you are engaged from the first approach and invitation to participate in the recruiting and selection process.

5. Support our employer branding projects and initiatives to attract potential candidates, retain and motivate employees.

Table of contents 1

3

The Big Picture: Who we are.

Timeline.

What we do.

How we do it.

Where we are.

Business stats and facts.

Becoming a Dyninno-er.

Our leaders and brand sponsors.

2

Tips and tricks to prepare for the interview.

General tips for online and office interviews.

5 Tips for being successful at Dyninno Group.

Our values and culture.

Life at Dyninno Group.

4 Career maps by role/group.

5

The big picture: Who we are, how we do it…

’’

My name is Alex Weinstein, and I

passion for my work. As a result,

am the Founder of Dyninno

the company has turned into a

Group. I am happy to welcome

great global business and an

you onboard and that, as of now,

exciting workplace for everyone,

you are a part of our dynamic

where we all are united by the

team. You are joining us at a very

same work principles and values.

exciting time, and I am sure that

I am sure that you share these

together we can achieve great

values as well, as they will help

things.

you achieve great results in your

I started building Dyninno Group

work.

in 2004 and grew it from a one-

I would like to thank you again for

person office in San Francisco to

choosing Dyninno as your

a 5100 + people team across 50

employer.

global markets.

I started off as a Travel Agent myself and always had a major

Best wishes on your first day!

Dyninno is a group of compa­nies providing products and services in the travel, finance, entertainment and technology sectors in 50 markets.

It was founded in 2004 in San Francisco.

Today, 5100 professionals work in the company around the world. Its offices are located in the USA, Canada, the UK, Azerbaijan, Latvia, India, Colombia, the UAE, Italy, Moldova, Romania, the Netherlands, Egypt, Cyprus, Brazil, Türkiye, Uzbekistan, the Philippines and Singapur.

Our History Alex Weinstein and Dmitry Tsymber starts a fintech business

Dyninno is officially founded

Asaptickets.com starts selling tickets

2012

Dyninno Travel starts operations in the Philippines Entertech begins operations in the Philippines

Dyninno Travel opens 3 new offices in India, Egypt and the Phillipine s

Dyninno Fintech begins operations in Romania

2015

2004

2002

Dyninno start s operations in Colombia

2019

2017

2016

2018

2020

Dynatech is founded in Riga, Latvia

KidsCasting starts matching talents and content creators

Internationa l Travel Network begins selling domestic flights in the U.S

Our History

2022

2023

Dyninno Fintech is divided into two divisions: Multipass and EcoFinance.

DynaPay is rebranded as the neobank Multipass.

Dyninno Travel undergoes restructuring and is rebranded as Trevolution.

Trevolution opens a new office in Uzbekistan.

The total bookings for Trevolution reached 930 million dollars.

Trevolution opens new offices in Turkey, Brazil, and the Netherlands.

Dyninno launched a new business line and product: an online investment platform Nectaro (licensed by the Bank of Latvia).

Dyninno India is certified as a Great Place to Work™ (from May 2023 to May 2024).

These last two years have been a period of expansion and growth for Dyninno. We are proud of what we have achieved!

We develop technology to offer products and services in the technology, fintech, neobanking, and entertainment sectors.

Dyninno Group Map Riga

Riga, Baku, Chisinau, Bucharest

San Francisco, Cebu, Riga, Chisinau

London, Riga, New Delhi, New York, Dubai San Francisco, Bogota, Montreal, Riga, London, Bucharest, Cairo, Chisinau, New Delhi, Manila, Cebu, New York, Tashkent, Istanbul, Sao Paulo, Rome, Dubai, Bangalore, Amsterdam, Singapur

Core Competencies of the Group

SALES EXCELLENCE AND CONTACT CENTERS

IN-HOUSE IT SOLUTIONS

GLOBAL LEAD GENERATION

Call centres are the cornerstone of

Our first-in-class back-office teams

We use advanced performance

our business, that allows us

leverage industry knowledge

to convert valuable leads into

powered by cutting-edge R&D,

tools and data analytics as a

loyal customers. We provide a

software development and Al. Our

personalized approach to

IT solutions are tailor-made for

engaging our customer base,

our needs and processes, allowing

supported by Dyninno global

us to pursue success and

network of contact centers that

unleash the creative and

support all businesses.

innovative potential of technologies.

core strategy for our sales growth, globally.

Dyninno Group in Numbers

2004 50

5,100 3,000

Founded in San Francisco, California

Markets worldwide

700

20+ 350+

Number of customer support specialists

Languages spoken

Employees worldwide

IT specialists

Number of employees across all call centers

25

Global office

Keys to Our Success

are customer 1 We oriented, technology

apply innovative 2 We technologies and AI in

are multinational 4 We and multicultural

empower 5 We innovation, we

driven, and fully engaged in what we do

our work daily

empower dreams

build modern 3 We brands, provide

excellent job opportunities, and embrace a culture of growth

Trevolution Group focuses on selling air tickets and travel services to both retail and corporate clients

730K

Unique tickets/ 12 months 2022

It specializes in "visiting friends and relatives" form of travel. Trevolution now sells over 70,000 air tickets and package holidays every month and is the seventh-largest consolidator in the US.

Consumer brands

60

It is an official distributor of over 60 airlines. Dyninno's wide agency network ensures an individual approach to clients.

How we do it: Targeting VFR (Visiting friends and relatives) markets.

State of the art tools to assist agents.

Sales networks based on low-cost countries.

Personalized services by sales and customer service agents.

Customer service support 24/7 in all of the world time zones in local languages.

Ecofinance operates an Award-Winning lending products Creditprime and Creditplus Ecofinance is an online lending company offering credit lines to consumers as well as short-term loans and installment loans.

Founded in 2015, the company is led by Dmitry Tsymber, CEO of Ecofinance, and cofounder of Dyninno Group of Companies. It operates on the markets of the UK, Romania, Azerbajan, The Philippines, and Moldova. Ecofinance offers its online consumers credit lines and installment loans.

We are at the highest license to conduct a full spectrum of lending activities in the following countries - Romania, Moldova, Azerbaijan, the Philippines.

400+ professionals.

350

MLN €

Total loans issued since establishment

22

Net portfolio

MLN €

4+

MLN

Registered clients

Consumer brands

Multipass is a UK-based fintech platform registered by the FCA as an Authorized Electronic Money Institution Multipass is a neobanking solution with dedicated account manager support for scaling the business globally. Empowered by technology, Multipass is delivering state-of-the-art banking services to mid-size companies with a global arena scope. A multi-currency business account with a live FX desk allows international companies to manage their banking in foreign markets in a simple way.

3 Core banks and payment partners: Banking Circle, Currencycloud, Moorwand

The company's offices are located in the UK, Latvia, India and Dubai.

71 full-time employees.

38 supported currencies

growth

Local accounts UK, US and EU

x2.6

Gross revenues (2022 vs2021)

over

120K Transactions worldwide

2

BLN €

Annual transaction volume

SWIFT DYPYGB3L

Nectaro is a licensed online investment platform designed to assist tech-savvy investors in securing their financial future by generating passive income through financial instrument investments

With a commitment to transparency, reliability, and highquality service, Nectaro is helping investors to achieve their financial goals, in an individual, sustainable and safe way.

Nectaro successfully obtained an investment brokerage firm license (License number - Nr.27-55/2023/3) from The Bank of Latvia.

Entertech is digitizing the entertainment industry's casting process

36K KidsCasting subscriptions

2018

25K

1,100

22K

2023

2023

2018

We’re also doing it in style thanks to our revolutionary platform. Already home for 7 million talents, we have re-invented the road to Hollywood.

We've made this possible thanks to our robust tech, sleek user experience, brilliant marketing, and our team who are brimming with passion. A tightknit team of professionals such as marketing specialists, programmers, designers, content creators, and support specialists work together.

AIICasting subscriptions

1 out of 25 American kids signed up on the Entertech platform

70 50K

MLN

We help to connect more than seven million talents with fifty thousand entertainment professionals who are using our services.

Consumer brands

’’

Always stay motivated to build a team around a project, small or massive, setting a challenging target and turning it into a story of success. And it will make an impact on the people and the organisation. Nothing is better than seeing people's progress and being a part of it!

Mr. Vlad Covalenco Country Manager, Colombia

Our Values & Culture

Responsibility for Decisions and Actions Making decisions and setting priorities independently and taking responsibility for them

Taking Charge

By seeking to identify the client's real needs and understanding individual characteristics, knowing how to find an approach to different people

Continuos Innovations

True Value for Clients

Proposing improvement ideas for existing practices, processes, and products, identifying potential risks, and suggesting ways to manage them

By seeking to identify the client's real needs and understanding individual characteristics, knowing how to find an approach to different people

Courage to Continue

Team is a Force

Resolving problems before they cause serious disruptions and looking for ways to overcome obstacles on the way to our goals

Resolving problems before they cause serious disruptions and looking for ways to overcome obstacles on the way to our goals

Life at Dyninno Explore and learn about how we live our culture, values, and work in our offices around the world.

Dyninno Group Trevolution Group Multipass Dyninno Group Trevolution Group Multipass Ecofinance Services Entertech

#dyninno #trevolutiongroup #multipass

Becoming a Dyninno-er and Dyninno´s Leaders Around the World

5100+ Employees

20+

Languages

Our Brand Sponsors

’’

Pavel embarked on his journey with Dyninno Group as a

Travel Agent in 2014. From 2015 to 2019, he served as the

Director of Human Resources for Dyninno Group, and since that year, he has taken on the role of Global HR Director

for Trevolution Group. Throughout these years, Pavel has

had the opportunity to make a positive impact on various

scenarios and forums discussing current trends and issues in human resources. Get to know him here!:

Pavel Bahu

Global Human Resources Director

https://www.linkedin.com/pulse/rethinking-hr-trends-reality -check-pavel-bahu-7y1le/

Tips and Tricks to Make Successful Interviews

Our Evaluation Process

Interview with the Executive Search Team

Interview with the Hiring Manager

Business case or technical assessment preparation and soft skills test

Interview with stakeholders and bussiness leaders

Job offer presentation to selected candidate

Prepare for Your Interview Give Details Vs. The Big Picture

KEEP THESE TIPS IN MIND:

To understand your successes — and when things fell short — we want to hear about the projects you worked on, solo or as part of a team.

Avoid presenting "big picture" answers. When you offer a "30,000-foot view" of a project, your story may appear unfocused. Instead, respond to interview questions with "ground level" details.

Be sure to focus on the specifics. Discuss the situation at hand, your tasks or goals, the actions you took, and the outcome or results.

Naturally, we're here to help you succeed. That's why we can't wait to for you to share great stories that focus on your achievements rather than merely listing resume experiences.

Keeping these tips in mind will help you set yourself apart from the crowd.

Business case or technical assessment and PIF test For roles that require hands-on building or management of products and processes, you may be asked to complete a technical assessment or business case.

We'll email you a link where you can complete the PIF test and an email from your recruiter with the business case or technical assessment.

The actual assessment varies from role to role, but some topics that might be covered include technical concepts and day to day situations and projects the role may need to solve.

After you submit the assessment and complete the test, it will be scored based on the requirements for the role. Your recruiter will get back to you to discuss next steps.

Tips to make this your skyrocket opportunity Practice Makes Perfect: Look through your resume and prepare different examples of your own experiences.

Highlight your expertise, accomplishments, mistakes, and lessons learned.

Be sure to consider how your approach aligns with Dyninno´s Values.

Keep in mind that you may have multiple interviews, so keep it fresh and interesting by being prepared to provide different experiences each time.

Setting up for a virtual interview Arrange a practical video conference set up.

Set your camera to eye-level and make sure it’s stable and won’t move during the call. If you need to use your computer to present information, arrange a comfortable working position.

Test your computer and ensure your video and microphone are working before the interview takes place. Ensure your internet connection is stable and your computer is fully charged.

Treat your video interview like an in-person interview. Dress professionally. This can boost your confidence and promote a positive first impression.

Make sure you are in a well-lit space free from distracting backgrounds.

Find a quiet area for the interview and use headphones if needed.

Prepare for your interview Video interviews have a few nuances that inperson interviews do not. We recommend you practice with a friend or family member.

Research the company, product, and people interviewing you and be prepared to authentically express why the company and role is a fit for you.

Tailor and ask specific questions related to the role that and what’s important to you.

Ensure you ask your recruiter for a backup phone number in case you experience technical difficulties and are unable to connect virtually. If things go awry, ask if you can continue the interview by phone.

Present yourself well on video Make sure you’re speaking at a comfortable volume. Watch your body language. Be mindful of what you convey with facial expressions and tone. Let your personality shine as you would during an in-person interview.

Do your research and be prepared to enthusiastically express why you’re interested in the role and company. Be sure to explain how your skills align with the role and the company’s mission.

Know your audience. Know who you are talking to and ask different questions to recruiters, hiring managers, and individual contributors.

Bring questions of your own. What would you like to learn about the position, team, culture, or company in general? By the end of the interviews, you want to be sure you understand the position and the company's culture well. And it's a two-way street – you want to be sure they enjoyed their conversations with you!

Follow up after the interview After your interviews wrap up, we recommend sending your interviewers a thank you note to re-express your interest in the role and thank the interview team for their time.

Expect your recruiter to provide a timeline for when you can expect to hear back on any next steps.

Keep your recruiter informed about important updates or changes to your job search. If you need a reply by a specific date, let your

recruiter know as soon as possible.

While it’s okay to send a check-in note if you don’t hear back or need an update sooner, avoid sending multiple inquiries.

Regardless of the interview outcome – or whether you decide to join the company – handle the communications professionally.

You never know when an employer might have another opening for you in the future that better matches your skill set and interests. A good impression the first time can go a long way in the future.

Dig deeper - Dyninno Group in the News!

Alex Weinstein - 5 Things You Need To Know To Succes sfully Scale Your Business

PavelBahu- Performance Management Dyninno Group Announces Rebranding of the Travel Di vision

Peter Vazan - Tourism Industry Recovering JamesColavenco- Operaciones de Dyninno en América Latina

TrevolutionGroup Sells a Record Number of Airline Tick ets in 2022 MultiPass- ThePaymentsAssociation

We are Excited to Meet You!