Caring Bradford 2014/15 by Overt Marketing Ltd

Bradford District Care Services Directory 2014/15 Includes: Baildon, Bingley, Ilkley, Keighley & Shipley

A complete guide to choosing and paying for care services...

Home Support, Care Homes, Specialist Care & Useful Contacts Search online for care providers at: www.careservicesbradford.co.uk Produced in asssociation with:

The care you deserve at a price you can afford The care you deserve at a price you can afford Mill View Care Home in Bradford offers the highest quality ofCare personalised in a contemporary and Mill View Home in care Bradford offers the highest relaxed of setting at an affordable for all, with low quality personalised care in a price contemporary and private fees andatno relaxed setting anthird-party affordable top-ups price forcharged all, with for low Local Authority residents. private fees andfunded no third-party top-ups charged for Local Authority funded residents. Our professional highly trained staff are dedicated carers who take the timetrained to listen and get to know our Our professional highly staff are dedicated residents enabling individualised carers who take thethem timeto toprovide listen and get to knowcare. our residents enabling them to provide individualised care. Mill View offers: Mill View offers: • Residential and Dementia Care Highly trained • Residential andcarers Dementia Care State-of-the-art bedrooms equipped with en• Highly trained carers suite facilities including showers • State-of-the-art bedrooms equipped with en• suite Flat screen TV,including DVD player, mini fridge and facilities showers telephone point in all bedrooms • Flat screen TV, DVD player, mini fridge and • telephone Dining room, TV in lounge and quiet lounge facilities point all bedrooms Contemporary on-site facilities • Dining room, TV loungehairdressing and quiet lounge facilities • Contemporary on-site hairdressing facilities For more information simply contact a member of our 718 910 or email friendly on 01274 For moreteam information simply contact a member of our friendly team on 01274 718 910 or email customer.services@idealcarehomes.co.uk

customer.services@idealcarehomes.co.uk

idealcarehomes.co.uk idealcarehomes.co.uk a: Mill View, Bolton Lane, Bradford, BD2 4BN a: Mill View, Bolton Lane, Bradford, BD2 4BN

Contents Welcome .............................................................6

Paying for care

Introduction

Care funded by the Council................................34 Paying for your own care ...................................34 Third party payments .........................................35

Personalisation ..................................................10 Self Directed Support.........................................10 Individual Budgets .............................................10 Direct Payments ................................................10 Assessing your needs ........................................11 How to get an assessment ................................12 Drop in Customer Service Centres .....................12

Helping you stay independent in your own home Bradford Enablement Support Team (B.E.S.T) ....14 Telecare - ‘Safe and Sound’ ...............................14 Adapting your home ..........................................15 Community meals ..............................................16 Day Care Services .............................................16 Independent home care providers ......................18 Home care agency checklist ..............................20

Housing with support

Important Information Care home contracts for self-funding residents ............................................................38 How solicitors can help ......................................38 Comments, compliments and complaints ..........39 Safeguarding vulnerable adults ..........................39 Inspection and registration of care services ........40 The Registered Nursing Home Association in Bradford, Keighley & Ilkley ..............................41 Useful contacts ..................................................42 Index .................................................................73

Listings Home care providers .........................................22 Bradford district postcode map .........................44 Care homes .......................................................46 Care homes with nursing ...................................62

Accommodation based services and floating support ..............................................................29 Sheltered housing ..............................................30 Extra care housing .............................................30 Care homes .......................................................31 Specialist care (all ages) .....................................31 Learning disability ........................................31 Physical disability .........................................32 Dementia .....................................................32 Mental Health ..............................................32 Imagine life at the home checklist.......................33

Produced in asssociation with:

All the listings in this publication of care homes, care homes with nursing and home care providers are supplied by the Care Quality Commission (CQC). Bradford Metropolitan District Council or Overt Marketing Ltd cannot be held liable for any errors or omissions. The inclusion of advertisements for homes and agencies in this Directory does not act as an endorsement or recommendation by either Bradford Metropolitan District Council or Over Marketing Ltd. Bradford Metropolitan District Council’s distribution of this publication does not constitute their support or recommendation of any of the products or services advertised within.

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Claremont Care Home with Nursing New Street Farsley Leeds LS28 5BF T: 0113 236 0200

Norman Hudson Care Home with Nursing Meltham Road Lockwood Huddersfield HD1 3XH T: 01484 451669

At Park Homes we are passionate about care

St. Andrews Care Home with Nursing Stirches Lane Hawick Scotland TD9 7NS T: 01450 372360

Welcome to

Caring

www.caringbradford.co.uk

...a complete guide to care services in Bradford Searching for the right care is never easy, we appreciate you need to make the right decision... If you are considering your options, Caring Bradford can help by taking you through each step to finding the most appropriate care in your area. With information on the many different kinds of care available and content from Bradford Council’s Adult & Community Services along with other care agencies, this Caring Bradford directory and the website are designed with you, the user in mind. It is our intention to offer impartial advice and provide answers to the many questions you will no doubt have, in one useful directory.

Now on the internet If you would like to leave feedback or read all this information and more online, please visit: www.caringbradford.co.uk or search for care providers at: www.careservicesbradford.co.uk www.caringbradford.co.uk

This guide helps to inform you of the care support options available. One of your concerns may be how you will arrange and pay for care. We will explain what help you can get from your local council and the NHS, how to find a care home or relevant home care service and what to look for. Throughout this guide you will find suggestions for organisations that can offer further information and advice about your options. Their contact details can be found in the ‘Useful organisations’ section. To contact City of Bradford Metropolitan District Council’s Department of Adult and Community Services Direct call: 01274 435400.

HOME CARE SERVICES

Offering you the freedom to choose, your care, your way

We provide a range of totally flexible services: • Fully trained carers - from 15 minutes to 24 hour care. • Personal care - help with your personal care needs. • Domestic help - help with housework, shopping and meal preparation. • Companionship - accompanying you when out and about. • Live-in care - round the clock care when you need it, long or short term. • Respite Care - when your regular carer is unable to provide care. • Holiday care - helping you enjoy a holiday at home or abroad.

All Dignicare staff are subject to rigorous recruitment procedures including a full enhanced Criminal Records Bureau check. Our staff are fully trained and required to constantly develop their skills.

• Home from hospital care - helping you settle in at home following discharge from hospital.

Our 2 Registered Nurse Managers ensure the highest standards of care are delivered.

• Specialist care - a range of specialist requirements including Alzheimers, Parkinsons, acquired brain or spinal injuries.

Dignicare provide care that is tailored to your requirements, your care, your way, when you need it.

Please call to discuss your needs

01274 566300

info@dignicare.co.uk www.dignicare.co.uk

Dignicare Ltd, 12b Russell Court, Cottingley Business Park, Cottingley, Bingley BD16 1PE

Planning your future care Many older people and people with disabilities choose to live at home, but sometimes they need help and support to do this. There are voluntary organisations and community services that can provide you with information to help you choose the best options for you. The aim is to enable you to live safely and independently at home for as long as possible. Connect to Support is a new free website to help people seeking social

care or support in the Bradford District. You can find everything you need from this website to help you with your support; from local to national products and services, plus information, advice and much more. This and other information can be found at www.connecttosupport.org/bradford. If you do not have access to the internet information can be obtained from advice and support centres within your local community (refer to customer service centres listed on page 12).

What support is available from Bradford Adult Services? The time may come when you need more support than you or your family feel able to arrange independently. Bradford Adult Services can provide you with telephone advice and if appropriate we can discuss with you the option of carrying out an assessment of your needs. The aim is to explore the options available to you to help you make a decision about your future. Social care is not free to everyone however we will always provide advice and support. You may be eligible for financial help depending on your income, savings and capital assets. To work out how much you might need to pay we would carry out a financial assessment which would be completed by our specialist financial team. If you choose not to have a financial assessment then you would have to pay for all your support. Within the assessment of your needs we will initially consider options such as telecare, basic equipment, minor adaptations and enablement. These services are designed to help you regain daily living skills and/or improve your confidence, for example following a sudden illness, which may have included a stay in hospital, or trying to reverse a

steady decline in skills due to the progression of a long term illness. Once these options have been explored the assessment will consider if longer term support is required and assess your eligibility for financial support from the council using the Fair Access to Care (FACS) criteria and a financial assessment. We will also assess the needs of your carer and take this information into consideration. For more information on these services, the assessment process or the governments eligibility FACS criteria please visit our website www.bradford.gov,uk or ring Adult Services Access Point on 01274 435400. However, if you need a lot of care and feel that you are unable to continue to live at home, even with support, you may need to think about alternative housing arrangements such as extra care housing or supported housing. For information on agencies that can provide housing related support please visit our website www.bradford.gov.uk/bmdc/ housing/supporting_people. An alternative option is residential care or a nursing home. This is a big step and you will need to carefully consider everything involved, including the cost. The financial implications vary depending upon individual circumstances however we would advise everyone to obtain advice before making any long term decisions. Independent information is available on voluntary organisations websites

Orchard Care Homes in the Bradford area

Sutton Hall and Lodge Nursing and Nursing Dementia Home Cornmill Walk, Off Sutton Lane, Bradford BD20 7AJ

The Hawthornes Residential Care Home Mill Lane, Bradford Rd, Birkenshaw, Bradford BD11 2AP

At Orchard Care Homes we provide high quality facilities based on the latest research into care for elderly people. All our bedrooms have en-suite facilities and include a TV. We offer a variety of lounges which provide a homely feel. The sensory gardens include walkways and garden furniture for sunny days. Great care is more than modern facilities. At Orchard we have a motivated team dedicated to making our residents feel happy and at home. We have developed a range of activities and therapies and take an active role in the local community. We welcome enquiries whether you are local authority or self funded, and are looking for permanent or short stay care.

For more information call 0845 603 7743 or visit www.orchardcarehomes.com

such as Age UK, Citizens Advice and other organisations involved in promoting the welfare of older people. You can contact Adult Services Access Point on 01274 435400 where advice can be given regarding the support you can expect from the council. As a rough guide you should expect to pay the full cost of the care homes fees unless your assets, savings and income are very low (less than a total value of ÂŁ23,250 in 2013-2014). If your savings and income are below this level you may be eligible for financial support from the council. If you approach the council for support a financial assessment and care assessment will need to be carried out. This will consider if you could be supported to live in the community or need continued residential home or nursing home care. If youâ&#x20AC;&#x2122;re assessed

as requiring residential care and the council has assessed that they will pay towards the cost we will only do this up to an agreed limit. This may restrict your choice of residential home and if you are in an existing home which does not accept our rate this could result in you moving to another home. Information can be obtained on the website at www.bradford.gov.uk/bmdc/health_well-being_ and_care/adult_care/money/paying_for_care_ residential.htm or you can contact Adult Services Access Point on 01274 435400.

Every effort has been made to ensure that the information in this Directory was correct when printed but details can sometimes change. Please double check when you contact any establishment.

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Introduction Personalisation ‘Personalisation’ is the term used to describe the ability to tailor a range of support services to meet an individual’s specific care needs and it is at the heart of the Government’s drive to transform social care. It means that everyone who receives support, whether from the Council or funded by themselves, will be empowered to shape their own lives and the

services they receive in all care settings, including their own homes. Independent living is one of the goals of personalisation. It does not mean living on your own or doing things alone, but rather it means having choice and control over the assistance and/or equipment needed to go about your daily life.

Self Directed Support Part of the personalisation agenda, SelfDirected Support is a totally different way of providing adult social care. As the name suggests, Self-Directed Support

Individual Budgets An important part of personalisation, an Individual Budget is an amount of money the council allocates to help people who due to disability, frailty or vulnerability, receive the support they need. Councils are now working in a different way, in order to give people who use services more choice and control over how money they are entitled to is spent.

Direct Payments All or part of an Individual Budget could in most cases consist of a Direct Payment should you be assessed as being eligible for services from Adult and Community Services (ACS). A Direct Payment is money paid to you by ACS to enable you to organise your own care to meet specific needs. Examples of which could be: • Employing a personal assistant for home support and social inclusion

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allows you to design and tailor your own support package to meet your specific needs. This is a major change in the way adult social care services are delivered in Bradford District.

• Employing a live-in carer subject to certain criteria • Day care

Any money paid to service users under Direct Payments scheme remains public money until it is used for the service user’s assessed need and any unused money can be reclaimed by the Council.

• Short stays in a care home for no more than 4 weeks • Equipment to meet your care needs that would traditionally be provided by the Council. Direct Payments are intended to support adults in independent living, so you cannot use them to pay for permanent accommodation in a care home or care home with nursing. If you are applying for services for the first time, your social care worker should discuss the Direct Payments option with you when they assess your care needs. Direct Payments can be paid by the following methods: • To an accounting bureau who will hold the money on the service users behalf • On to a debit card with ‘chip and pin’ technology that is best suited to online or telephone banking methods for making payments A Direct Payment forms no part of a service user’s personal income, is not taxable and has no impact on benefits.

Assessing your needs If you are facing a major change in your life because of an illness or disability, Adult and Community Services (ACS) will talk to you and the people who matter to you so that they can help you decide what you want to do and how they can help. This process is called an assessment and is something everyone is entitled to and is free. An assessment starts with a discussion to understand all your needs and what you want to achieve. Your social worker will ask you about:

• What difficulties you have now • What you can do for yourself and what you think you need help with • What you can’t manage at all • Who helps you now • How best to achieve your goals With your permission, your social care worker will also talk to people closely involved with you, for example, your carer, family and friends. Other professionals, such as an occupational therapist, physiotherapist or district nurse may also be included as part of your assessment. www.

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This will make sure you are given the right information to make choices about your future. If you have health problems as well as other difficulties, you may get help from both the NHS (National Health Service) and from ACS.

All information given during an assessment and afterwards, will be kept securely. ACS will share relevant information with professionals like a doctor or nurse unless you ask them not to. The assessment will take account of your religious beliefs and cultural practices.

If you are a carer (you provide regular and substantial care to a relative or friend, and are not paid for it), you are entitled to an assessment even if the person you look after doesnâ&#x20AC;&#x2122;t have help or funding from ACS.

If you are eligible for services you will also be asked to complete a financial assessment that will calculate what you can afford to pay towards the cost of services arranged to meet your social care needs (see Paying for Care - Page 34).

How to get an assessment You or a friend, relative or a health professional like your GP can ask for an assessment by phoning Adult Services Access Point on 01274 435400. A social

care worker will arrange to see you. If you are in hospital, the nursing staff can arrange for a social worker to contact you, either during your stay in hospital, or on your return home.

Drop in Customer Service Centres One stop answers to your queries regarding all Council, statutory, voluntary and local services. Each of the following offices can be contacted on 01274 431000.

Bingley Council Shop Bingley Library, Myrtle Walk BD16 1AW

Britannia Customer Service Centre Britannia House, Hall Ings, Bradford, BD1 1HX

Manningham Customer Service Centre Manningham Library, Bradford BD8 8AB

Keighley Customer Service Centre The Town Hall, Bow Street, Keighley BD21 3PA

Shipley Customer Service Centre The Town Hall, Kirkgate, Shipley BD18 3EJ

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Helping you stay independent in your own home Bradford Enablement Support Team (B.E.S.T) In Bradford, as part of the assessment process when you meet the Fair Access to Care (FACS) criteria, Bradford Enablement Support Team (B.E.S.T) service will work with you to set goals with short term support designed to help you become as independent as possible. Perhaps you require support with personal care or to prepare a meal - the Enablement Service will work with you to make it as easy as possible to manage these tasks on your own. The Enablement Service also has staff who have been trained in therapy competencies and where a therapist has set a therapy programme the B.E.S.T. service can work with you to achieve these therapy goals. This enhanced service is referred to as the B.E.S.T. Plus service in Bradford.

In traditional home care someone would visit and do these tasks. Using the Enablement Service, a home care worker will work with you so that you can learn (or re-learn) important tasks needed for everyday life. In Bradford, at least 29% of people who participate in an enablement programme find that afterwards they can cope very well on their own, without the need for ongoing statutory social care support. The enablement programme will normally last up to six weeks and will be free of charge throughout this period as long as the person participating in the programme is making progress. Where people require ongoing long term home care support, this will be arranged by the Assessment and Support Service after a post enablement assessment of your needs has been completed.

Telecare – ‘Safe and Sound’ Safe and Sound is Bradford Council’s Community Alarm System. Using the latest technology your home can be connected to Safe & Sound, where calls are monitored 24 hours a day including weekends and all bank holidays. The alarm unit operates over the telephone network. Equipment supplied by Bradford Council plugs into an electric socket and a telephone point. These need to be close together without obstructions. We can check if your existing sockets are suitable and advise if any alterations are necessary (we regret we cannot pay for any changes that may be required.)

At the Safe and Sound Control Centre, confidential information which you provide about yourself is held on computer and is instantly available so that effective action can be taken in any emergency. The moment a call is received the operator will know your www.

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name, address, GP, next of kin and key holder information. Safe and Sound has mobile Response Teams operating in the Bradford Metropolitan area. They are trained in first aid, lifting you safely after a non-injury fall and and provide a back up to your named contacts and can help in a simple emergency, but are not able to perform ‘care tasks’. Where there is an assessed need we can also provide you with additional equipment such as a medication dispenser, property exit sensor and epilepsy sensor. Some of this equipment will connect via the alarm unit to keep you safe in your own home. Safe and Sound equipment is simple to use: A press of a button, and you are in touch with us. • We will know who you are at once • Information supplied by you and stored on our system will be highlighted automatically

• Operators can speak to you through the Safe and Sound unit • All calls are monitored and recorded for your safety and security. If you need any further information or want to arrange an assessment for an

alarm unit or a no-obligation demonstration, please contact Safe and Sound on (01274) 434994 or write directly to: Safe and Sound 5 Canon Pinnington Mews Cottingley Bingley BD16 1AQ

Adapting your home A Disabled Facilities Grant can help towards the cost of adapting your home to help you to be more independent or assist your carer to manage more easily. This may be getting about your home, doing everyday tasks such as bathing, going up and down stairs, or getting in and out of the house. Adaptations can only be considered after your situation has been assessed - they are usually a last resort after such options as rehabilitation have been considered. Adaptations costing less than £1000 are usually arranged by Adult and Community Services (ACS) through an occupational therapist. Anyone living in (or caring for someone in) the Bradford Metropolitan District, who has a ‘permanent and substantial’ disability, and who has significant difficulties managing everyday tasks within their home can apply. The grant is provided for essential adaptations to give you better freedom of movement into and around your house so that you can use the essential facilities in it, for example: • Taking a bath out and installing a shower • Installing a stairlift or providing a downstairs bathroom

• Widening doorways and putting in ramps • Improved access to enable the disabled person to care for a child or spouse etc. • Ensuring the safety of the disabled person by, for example, fitting gates to stairs or safety glass in doors and windows • Changing the heating system, or adding more heaters where this is necessary for your disability The Occupational Therapist will discuss options with you if it is decided that your property cannot be adapted. We will be able to help you make enquiries to local Housing Associations. If you want to buy a property we will look at it first before you decide to go ahead to see if it can be adapted. Your first step must be getting an assessment from the occupational therapy service. They accept referrals by telephone from service users directly. Please telephone 01274 435400 between 8.30 am and 5.00 pm Monday to Thursday and 8:30 am and 4:30pm on Friday for this service. An occupational therapist will then arrange to see you to discuss your needs. If it is decided that an adaptation will be suitable for you, a Housing Technical Officer from the Housing Service will also visit to make sure the adaptations can reasonably and practically be made to your home. This may mean that you have to consider adaptations that are not what you expected. If everyone agrees that the adaptations will meet your needs and can practically be done you will be able to apply for a Disabled Facilities Grant to see if you can get help to pay for them. The maximum grant allowed is up to £30,000 and is means tested to establish if you will have to make any contribution yourself. www.

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Will I have to pay for the adaptation? The Council will carry out a ‘means test’ to see if you have to make a contribution towards any grant. This means you will have to provide us with details of your income, benefits, savings etc. With this information we will then be able to tell you if you have anything to pay and if so how much it will be.

If you are disabled, some benefits mean that there is no contribution. Disabled children are not means tested. Work must not start until the grant is approved. For further information or to make an enquiry about Disabled Facilities Grants please contact: The Occupational Therapy Service Access Team on telephone: 01274 435400. This service is located at: Jacobs Well, Bradford BD1 5RW

Community Meals A hot meal service can deliver a hot main meal and dessert. No assessment is required for this service. You can choose from an extensive range of meals which meet a wide range of special dietary requirements.

two course meal is available which can be reheated at your convenience. They are delivered on a fortnightly basis direct to your door. You can have a choice of soups, main meals and desserts which cater for most diets.

They are delivered at the correct temperature, Monday to Sunday between 11.30am and 1.45pm. Meals are delivered 7 days a week, 365 days of the year including Bank Holidays, Christmas and New Year’s Day.

Payment can be made by cash or cheque to the Driver or you can pay by cheque on a monthly statement or you can pay over the telephone via debit or credit card or you can pay by monthly Direct Debit. For details of the cost of using the Community Meals Service, please refer to www.bradford.gov.uk

A frozen meals service is available if you are unable to prepare and cook a meal, but able to reheat a frozen ready meal. A

For further information, please contact the Support Options team in Adult and Community Services on 01274 434191.

Day Care Services

If you or your carer feels you would benefit from a day service please contact Adult Services Access Point Tel 01274 435400. An advisor can talk to you about your needs and whether you may have entitlement to services provided by the Council. www.

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Alternatively if you are interested in day care opportunities run by the community and voluntary sector there may be a nominal charge depending on the service you choose. Adult Services Access point can also advise you about these resources. Contact 01274 435400.

Independent home care providers In order to enable people to live in their own home for as long as possible a range of home care services are available. A range of help is on offer from day-today tasks such as cleaning, shopping and food preparation/cooking through to personal care that helps with tasks like dressing, bathing, toileting and prompting the taking of medication. Carers should be trained in moving and handling including the use of hoists for some tasks. Daily care / domestic support Carers can call in on a daily basis to assist with any of the tasks described above. Depending on the level of help required their visits can be just half an hour or up to several hours. Generally,

visits are available from 7am until 10pm. Some people will need multiple visits per day. The hourly rate for these types of services typically range from £9 to £15 per hour depending on the services required, the time of day and the location. Night services can also be provided. Rural areas may present particular difficulties and a travel charge will probably be made in addition to the normal hourly rate. All home care providers are regulated and inspected by the Care Quality Commission which publishes inspection reports on their website www.cqc.org.uk. When considering a service it’s always a good idea to check their report. Before you make any decisions regarding the provision of care, be sure to contact several providers and ask for a ‘Service User’s Guide’ and their charges and a draft contract between you and the care provider.

A family run business since 1985, providing the best care of its kind to our residents.

Improving and enhancing their quality of life by providing an environment thatâ&#x20AC;&#x2122;s open, honest and caring...

Home Care, Elderly Residential Care, General Nursing Care, Learning Disability Residential Care, Supported Living Packages

Carlton Manor

Care Home

Equipped to look after and care for the young, the elderly, respite or short break care. In the heart of Bradford, set in private/secure, mature landscaped gardens providing plenty of outdoor sensory stimulation to our residents, respite and day care service users alike.

Tel: 01274 544374

Carlton & Pelham House Residential services in purpose built homes specifically designed for individuals on the Autistic Spectrum. Using the most up to date research based ideas we created what we believe to be the best facility of its type.

Tel: 01274 640338

Carlton Home Care Domiciliary Services

To help you to continue to live in your own home, by providing you with practical, reliable assistance tailored to suit your own needs. Tel: 01274 593588

Carlton Villa Residential Home Long term care for ladies and gentlemen over 65 years of age with mental health care needs and physical disabilities. Tel: 01274 634913

www.carltoncare-group.com

Carlton Supported Living We can provide you with a home of your own alongside a tailor made package supporting you to gain the daily living skills you may require to live independently. Tel: 01274 640338

Head OfďŹ ce, 134 Leeds Road, Shipley BD18 1BX Telephone: 01274 714517 email: info@carltoncare-group.com

Home care agency checklist These questions may be useful when considering using the services of a home care (domiciliary) provider to help you build up a picture of how your care needs will be met in your own home. For care packages which have been arranged by Adult and Community Services, contracts and care plans will have been completed by your care

manager and the agencies used will have been accredited to work for Adult and Community Services. People arranging and funding their own care either privately or through a Direct Payment or a Personal Budget are able to choose their own worker or care agency.

Agencies • What experience does the agency have in your particular field of need? Can they supply references for you to check? • Home care agencies providing personal care must be registered and inspected by the Care Quality Commission. Ask to see a copy of their registration certificate. • How long has the agency been operating? • How many carers would the agency assign to care for you and would you see the same one every day? If not, how does the staff rota operate and what happens if your carer goes on holiday or is sick, will you be notified in advance that a different carer will be attending? • How can you contact the agency in an emergency or outside office hours? • How hard or easy would it be to make a complaint and how are things then put right? • If this is a private contract ask for a copy of the agency’s contract terms and read these carefully with someone you trust. Get as much help as you can going over it and ask any questions you may have before signing anything. The Citizens Advice Bureau or Age UK could help with this.

Carers • You should expect your personal preferences, dignity and privacy to be respected. Discuss this with the agency and ask how the most suitable carers for your particular care are chosen. Can you talk to them before deciding? • Carers should be fully trained or be in ongoing training. Ask the agency about their policies on this. • You will have a care plan drawn up by the agency which the carers will work to. Ask how often this plan will be reviewed by the agency. • Carers must be checked with the Disclosure Barring Service (DBS) and have a criminal records disclosure – make sure this is the case.

Paying • If your care needs do not meet Adult and Community Services’ eligibility criteria and have been arranged privately you should carefully check the fee rates charged and exactly what the payment you make covers.

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Home care providers Advertisers are in Blue Care in your home and supported living

Assist Home Care Limited ■

Bradford BD8 7JF Tel: 01274 743122

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06 Care Ltd ■

Keighley BD21 3BB Tel: 01535 636662 www.06careltd.com • • • • • •

A Abacus Care (Leeds/ Bradford) Ltd Bradford BD3 7ET Tel: 07930 659399 www.abacuscare.co.uk • • • • •

••••

Abbeyfield Grove House

Ilkley LS29 9BF Tel: 01943 886000 www.abbeyfieldilkley.com • • •

•

Audley Care ■

Ilkley LS29 8AQ Tel: 01943 811604

•••••

Advert on page 23

B BeCC Support Limited ■ Derbyshire DE4 3LJ Tel: 01629 580018 www.beccsupport.co.uk • • • Bluebird Care (Bradford North) ■ Shipley BD18 3QN Tel: 01274 588246 www.bluebirdcare.co.uk • • • • •

Able Community Care

Advert on page 23

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Body & Soul Assistance ■

Active Socialcare ■

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Bradnet ■ Bradford BD3 8LP Tel: 01274 224444 www.bradnet.org.uk • • • • • • •

Norwich NR14 8TZ Tel: 01603 764567

Carleton BD23 3EN Tel: 08712 081638

Huddersfield HD2 1GN Tel: 01484 544551

Advantage Healthcare ■

25 Bull Green, Halifax HX1 2RZ Tel: 01422 380444 www.advantagehealthcare.com

•••••••• Affinity Trust

Shipley, BD18 3DZ Tel: 01274 533553

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Allied Healthcare - Keighley ■ Keighley BD21 3DU Tel: 01535 608010 www.alliedhealthcare.com • • • • • •• • • • •

Apex Nursing and Care Services ■ •

Bradford BD8 9TF Tel: 0845 0792022

Airedale & Bradford Crossroads Limited ■ Shipley BD18 2JR Tel: 01274 588990 www.crossroadsbradford.btck.co.uk

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Accredited by BMDC www.

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British Nursing Association

Unit 5, Third floor, Parkland Business Centre, Greengates, Bradford BD10 9TQ Tel: 0845 4523313 www.bna.co.uk

•••••••••••• Bronte Care Services ■

Bingley BD16 4LD Tel: 01274 550966 www.brontecare.co.uk • • • • • •

••

Service User Bands • Older people (65+) • Dementia • Physical disability • Learning disability, autism • Mental health • Sensory impairment • Younger adults • People who misuse drugs and alcohol • Caring for people whose rights are restricted under the Mental Health Act • Rehabilitation (illness or injury) • Eating Disorders • Diagnostic/Screening Services • Services for everyone

C Care 24-7 Limited ■

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Shipley BD18 1JD Tel: 01274 597711

Care Dynamics (Yorkshire) Limited ■ Bradford BD8 8BD Tel: 01274 307533 www.caredynamics-yorkshire.co.uk

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Care UK ■ Leeds LS9 6PW Tel: 01132 404164 www.careuk.com • Care Unique Limited ■

Bradford BD3 9TX Tel: 01274 660200 www.careunique.co.uk • • • • • •

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Caremark (Bradford) ■ Bradford BD4 8BX Tel: 01274 661678 www.caremark.co.uk • • • • • • •

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Carers and Companions Limited ■ Ilkley LS29 9EP Tel: 01943 609484 www.carersandcompanions.co.uk

Advert on page 25

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Ethical Care Resources ■ Bradford BD7 1LW Tel: 01274 720012 www.ethicalcare.co.uk • • • • • •

Carlton Home Care ■ Bradford BD18 1BX Tel: 01274 593588 www.carltoncare-group.com •

Advert on page 19

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Catholic Care

Firstpoint Homecare Ltd

Leeds, LS6 2BR Tel: 0113 388 5400 www.catholic-care.org.uk

Shipley BD18 3LA Tel: 01274 294477 www.firstpointhomecare.co.uk Community health service • • • • •

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Compassionate Home Care Limited Keighley BD21 1SX Tel: 01535 958513 www.compassionatehomecare.co.uk

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Goldsborough Home Care ■ Leeds LS3 1AB Tel: 0113 2442120 www.goldsborough-home-care.co.uk

Complete Care Agency ■

Otley LS21 1AD Tel: 01943 468342 www.completecareagency.co.uk

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Complete Care Group, The ■

Creative Support - Bradford Service

Bradford BD18 2NR ■

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Czajka Community Care Services Limited Bradford ■

Shipley BD18 4DJ Tel: 01274 599564 www.czajka.co.uk • • • • •

Advert on page 27

H Hallcroft (DCA)

Shropshire TF2 9TU Tel: 01952 293449 www.completegroup.co.uk • • • • • Bradford BD8 9TF Tel: 01274 482438 www.creativesupport.co.uk • • • •

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Helping Hands Ltd ■ Bradford BD1 5BJ Tel: 01274 294416

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HFT Bradford, BD4 6DN Tel: 01274 313890 www.hft.org.uk

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HICA Home Care - Bradford ■ Bradford BD16 1PE Tel: 01274 510242 www.hica-uk.com • • • • • • •

Advert on page 25

Dignicare Limited ■

Bradford BD16 1PE Tel: 01274 566300 www.dignicare.co.uk • • • • • •

HKS Consultancy Group ■

Dimensions UK Ltd

Housing 21 - Mary Seacole Court

Advert on page 7

Wakefield, WF2 7AN Tel: 0300 303 9005 www.dimensions-uk.org

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E Elmar Home Care Limited ■

Keighley BD20 9JS Tel: 01535 654214

••••••• Advert on page 25 24

Accredited by BMDC www.

.co.uk

Bradford BD1 5BD Tel: 01274 294400

•••••••••••

■

Bradford BD5 0SW Tel: 0303 123 1371 www.housing21.co.uk • • • • • • •

When you need a helping hand at home hicaathome has been providing highly customised and extremely flexible care and support to thousands of people in their own homes for two decades. • Local office, local team • Fully CQC compliant • All staff skilled and police-checked • Short or long term support

“Delivering trusted care and support when it matters the most.”

Whether you need personal care, specialist care or more practical help, please give us a call. Packages can be tailored to provide support for an hour a day right through to 24 hours a day.

01274 510 242 www.hicaathome.co.uk

K & K Ambler

Oasis Community Care

Keighley, BD22 0EN Tel: 01535 644564

•

Bingley BD16 2LT Tel: 01274 565009

OK in the Community Limited

Kalcrest Care Ltd ■

Bradford BD1 3AZ Tel: 01274 390552 www.kalcrestcare.co.uk • • • • •

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Bradford BD5 7LR Tel: 01274 736273

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Outreach Bradford ■ Bradford BD16 1PE Tel: 01274 561911 www.outreachcare.co.uk • • • • •

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Advert on page 25

Ladies In Waiting ■

Ilkley LS29 9EJ Tel: 01943 817082 www.ladies-in-waiting.co.uk •

Advert on page 21

P Prestige Nursing ■

Lifeways Community Care

Halifax, HX1 5BD Tel: 01422 380022 www.lifeways.co.uk

Bradford BD13 1AD Tel: 01274 889090 www.prestigenursing.co.uk • •

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PULSE Community Healthcare ■

Local Care Services Limited ■

••••••••••

Leeds LS1 5AW Tel: 0845 4597413

Bradford BD13 2NY Tel: 01274 882456

Queensland Homecare ■

Making Space (Bradford) Domiciliary Care Service Bradford BD8 8BD Tel: 01925 571680 •

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Ilkley LS29 8DJ Tel: 01943 603947

Bradford BD5 0BQ Tel: 01274 271919

Royal Mencap Society •••••••

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Medico Nursing and Homecare ■

Dewsbury WF13 3SA Tel: 01924 299269

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S S and S Homecare ■

Keighley BD22 6JY Tel: 01535 669307

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N Newline Home Care Services

Bradford BD10 9TE Tel: 01274 617007

•••••• Advert on page 29

North West Community Services Ltd

Todmorden, OL14 6LD Tel: 01706 395370 www.northwestcommunityservices.co.uk

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Accredited by BMDC www.

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Barnsley, South Yorks, S71 1HT Tel: 01226 730241 www.mencap.org.uk

Making Time

••••

.co.uk

SACAR

Bradford BD1 2AS Tel: 01274 789789

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Safehands Services Limited ■

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Total Home Care (Yorkshire) Ltd

Scope

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Bradford BD8 8BD Tel: 01274 481330

Shipley BD18 3HU Tel: 01943 466066

Wakefield, WF2 7JE Tel: 01924 256999 www.scope.org.uk

Twenty Four Seven Nursing - Domicilliary Care Agency ■

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Ilkley LS29 8LS Tel: 01943 604777 www.247recruitment.org.uk

Select Support 4U

Lancashire, BB1 6BH Tel: 01274 676565 www.selectsupportpartnerships.co.uk

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Sentinel Homecare Limited ■

United Response

Bradford BD8 7AN Tel: 01274 541402 www.sentinelhomecare.co.uk • • •

•••

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Sevacare Bradford ■

Bradford BD1 3HT Tel: 01274 731173 www.sevacare.org.uk • • • • • •

Bradford, BD5 8HH Tel: 01274 271039 www.unitedresponse.org.uk

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Spirit Care Limited ■

Wolverhampton WV7 3AU Tel: 01902 376981

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St. Anne’s Community Services ■

ATL Building, Room 11, 3rd floor, Bradford BD8 7JF Tel: 0113 200 8355 www.st-annes.org.uk

Vision Care Services Bradford BD8 9JT Tel: 0800 043 8829 www.visioncare.co.uk

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Voyage Specialist Healthcare ■ Leeds LS13 4EN Tel: 01132 180 119 www.voyageshc.co.uk •••••••

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Saint John of God Services

Worth Valley Care Services Ltd ■

•

•••••• Advert page 37

Halifax, HX3 5AX Tel: 01422 438540 www.sjog.co.uk

Haworth BD22 8LR Tel: 01535 645 884

Stonham Bradford ■

Bradford BD8 8BD Tel: 01274 223261 www.homegroup.org.uk • •

Yorkshire Housing Ltd

Bradford, BD5 5EL Tel: 0345 366 4404 www.yorkshirehousing.co.uk

Sun Health Care

Barnsley, S71 3GN Tel: 01226 630033 www.sunhealthcare.co.uk

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Sunshine Care (Yorkshire) Limited ■ Bradford BD13 1PL Tel: 01274 818725 • • Supported Lives ■ Bradford BD1 2RX Tel: 01274 377104 www.supportedlives.co.uk • • • • 28

Accredited by BMDC www.

.co.uk

••••

Housing with support Accommodation based services and floating support The purpose of Housing Related Support is to provide support services which develop a person’s capacity to live in the community independently in accommodation, or sustain their capacity to do so. It aims to increase independence and empower people to be able to integrate successfully into the wider community. Housing Related Support provides an effective way of delivering services to a wide range of vulnerable people and every person who receives Housing Related Support is helped to create a support plan which addresses how they will achieve a range of positive outcomes in line with people’s personal circumstances. Housing Related Support can be delivered through

accommodation based services, or through floating support services. Accommodation based services are linked to a property or scheme, such as self-contained accommodation, and floating support is provided in a persons own home. If the individual moves house, the floating support can move with them. Both types of service are offered for up to two years and can include help to: • Access health services such as doctors, community nurses • Access leisure activities, educational courses or you may wish to volunteer to help out a local group • Gain confidence and emotional support

• Maintain or regain life skills such as managing your money, cooking, shopping and managing your own home The Council buys in services from a range of organisations and these are monitored to ensure that they provide a good service. We also ask people who use

housing related support services to get involved in how services are developed and delivered and how the programme is managed. For more information please contact Adult Services Access point on 01274 435400 or visit our website to view our on-line directory of housing related services www.bradford.gov.uk/ supportingpeople

Sheltered housing Sheltered or retirement housing is suitable for people who like living independently but want the reassurance of knowing that assistance is on hand if there is an emergency, or where they expect to be away from home for long periods and need to know their home is safe. Often called retirement housing, there are many different types of sheltered schemes available both to rent and to buy. The size of the schemes can vary but typically consist of between 15 and 40 dwellings. These may be bedsit rooms, self-

contained flats, bungalows or luxury apartments. Some schemes are simply housing designed to meet the needs of older people and linked to a community alarm. Many of these schemes have a scheme manager/warden, who provides housing management and support to residents. Schemes are linked into the Council provided community alarm service – Safe & Sound or to the landlord providers equivalent system. There are often communal facilities such as a lounge, laundry, guest flat and garden. Meals are not normally provided but a few schemes include a restaurant and some can arrange hot meals.

Extra care housing Extra care housing developments are sometimes known as ‘very sheltered housing’ or ‘assisted living apartments’. This is a growing and popular part of the housing with care market for older people. It can offer an environment that is accessible for people who are finding it difficult to get around the house, and which promotes well-being for people with health conditions. Typically, there is support to access social activities and recreation and some schemes have their own shop, restaurant and other facilities. Individuals living in the schemes ordinarily have a requirement for care services and receive this from a range of agencies offering care and support, some of which can assist with high levels of need. Care providers must be registered with the Care Quality Commission (CQC) as Domiciliary Care agents.

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People find it attractive because it offers independent living in a home of one’s own and you might choose to move to extra-care when still relatively independent, or as a positive alternative to residential care. The potential advantages include the opportunity for couples to stay together rather than being separated by one partner moving into a care home and some schemes offer the choice to buy as well as rent.

Care homes All care providers in the country must be registered with the Care Quality Commission (CQC). All services are inspected by the CQC, who report on their findings. These inspection reports are available from the care service or the CQC (visit www.cqc.org.uk). Further information about the CQC can be found on page 40.

Care homes with nursing If you think you need a nurse to oversee your care, you will need to be assessed for this and it will be carried out by an NHS nurse. The assessment can be carried out in your own home, in hospital or in a care home. You will be fully involved in the assessment and the planning of your care needs. If you feel you need this assessment, you can contact the Continuing Healthcare Team via:

There are two types of care home: Care homes offering personal care only If you are reasonably active, but would like greater security and care, subject to a needs assessment, a care home offering only personal care may be your best option. Personal care includes bathing, feeding, dressing and help with your mobility and must be paid for in full if your capital/savings exceed ÂŁ23,250 (current nationally set figure). If you need advice, even if you are paying in full you can contact Bradford Councilâ&#x20AC;&#x2122;s Adult Services Access Point.

The Continuing Healthcare Team Douglas Mill, Bowling Old lane Bradford BD5 7JR Tel: 01274 423003 Following the assessment, you may be entitled to NHS funded Nursing Care contributions or NHS Continuing Healthcare funding. This means, the NHS will pay for part or all of your care home fees depending on your assessed care needs. Your social worker will give you information to help you find a home which can meet your care needs and any costs the NHS are responsible for will be paid directly to the care home of your choice. See page 34 for more information on paying for your care.

Specialist care (all ages) Support and care services for people with special needs offer a range of options aimed at maintaining their independence by living in their own homes and communities.

care homes may be able to offer. There are other alternatives too such as Adult Placement or Shared Ownership schemes that could be considered and these can be set up through Adult and Community Services.

Learning disability If you are considering moving out of your family home, there are a number of options that could be explored before considering a care home. You may be able to have your own flat with support.

An important change affecting people with learning disabilities is the introduction of Personal Budgets (explained on page 10), putting people at the centre of how they choose to pay for their support.

There is also the option of supported living, where you can share a property with other people with support provided for all. Support can include learning independent living skills like cooking, cleaning and money management as well as help with health needs. Either of these options can often give you greater independence and choice than

Many adults with learning disabilities can live in their own homes in their local communities with support but there may be times when an individual has specialist health or social care needs when a care home may be more appropriate. Care homes for people with learning disabilities often specialise, such as homes for people with autism. A good home will provide opportunities to learn and maintain skills and opportunities to take part in enjoyable and stimulating activities. Social Care Workers from Adult and Community www.

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Services, who specialise in learning disability, will be able to give you information to enable you to make the right choices. Physical disability Following an assessment of your needs, you may be eligible for help from Adult and Community Services, including a Personal Budget, occupational therapy, adaptations to your home and supported housing. We can also offer support for your carer. We can help with daily living tasks at home and assist you to take part in activities in the wider community. Shared Lives schemes and short breaks in care homes are among the ways in which we can ensure your needs are met while your carer has a break. Dementia As it can be best for the person with dementia to stay in their own home for as long as possible, a range of community care services are available to facilitate this. Adult and Community Services can provide access to: home care; meals in the home; sitting services (which provide a break for carers); advice on equipment and adaptations; day care centres and respite care. If you are responsible for looking after someone with dementia in their own home you may be entitled to support in your own right to help you manage. These services can be provided directly by registered providers including those who do not require financial help from Adult and Community Services, however Adult and Community Services will still be willing to offer an assessment of need. You may have a choice of which agency you receive your care from whether or not Adult and Community Services assist with the funding of your service.

If you are considering a specialist care home, remember it should be able to maintain and improve your quality of life. Depending on the degree of the dementia, you should be able to live in a care home that offers quality personal www.

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care and person-centred care. Itâ&#x20AC;&#x2122;s important to consider homes that provide nursing care in case your condition deteriorates and you require a higher level of care. Many care homes offer specialist units with experienced nursing staff and facilities adapted to the needs of residents with dementia. People with dementia can benefit from a range of group or individual therapies involving social interaction and mental stimulation, including reminiscence. Activity co-ordinators and occupational therapists can provide people with dementia with reality orientation, reminiscence and validation therapy. Music therapy, art therapy approaches and other creative therapies can also be helpful. Behaviour management approaches that promote understanding of the behaviour of the person with dementia can also be beneficial and trained staff can offer this service within many care establishments. Mental Health Your local Community Mental Health Team (CMHT) should be your first point of contact if you have mental health issues. You can ask your GP to refer you or ask someone who knows you to contact the CMHT on your behalf. Contact CMHT on 01274 251800. The local authority is investing in supported accommodation and home support for people with mental health issues. A move to residential or nursing care will only be necessary for people who cannot live in their own home with support. Like other specialist care services, home support can be paid for (if you have been assessed as eligible) with a Personal Budget or Direct Payment. Alternatively, a good care home can help improve the quality of your life - the structured environment and activities provided can build up your confidence. Your Social Care Worker and the care providers should assess you carefully to make sure the placement is right for you and all care providers should operate to a recovery model, helping people to learn the skills they need to become more independent. A member of staff may visit you at home, talk to you and look at your assessments of health and social care need.

Imagine life at the home... Shortlist 3 homes then try to answer the following questions to see which one you think best suits you... Care home 1 ............................................................................................................................................. Care home 2 ............................................................................................................................................. Care home 3 ............................................................................................................................................. Location Where is the home, and does it have good transport links, will visitors be able to get there easily? ..................................

How often does the menu rotate? ........................................ Can you see sample menus? ................................................ Do existing residents enjoy the food and can you try it? ........

Are facilities such as shops, pubs, parks and places of worship within easy reach? ...................................................

Your care needs

Does the home have their own transport? .............................

Will the home carry out its own assessment before agreeing to accept you? ........................................................

Environment

What will happen if your needs change or increase? .............

Are the buildings and grounds well maintained and accessible? ...........................................................................

Is the home registered to provide the level of care you need? Are details of the complaints procedure readily available? .....

How good is the wheelchair access? ....................................

Are you encouraged to give feedback? .................................

Is there a lift? .........................................................................

Does the home have bathing facilities that meet your needs?

Does the home feel clean and inviting?..................................

Are toilets available in all parts of the home? ......................... Are they equipped with handrails and other mobility aids?.....

Are staff welcoming and interested? ..................................... Do residents seem happy and occupied? ............................. Will you feel comfortable chatting and socialising in the home’s public areas?.............................................................

Are you helped to the toilet when you need to go, if necessary? ............................................................................ Can you keep your own GP? If not, what are your options? ..

Is there a quiet living room for reading, as well as one with a television? ...................................................................

Can you access other health services such as opticians, dentists and chiropodists?.....................................................

Do the bedrooms feel spacious? ........................................... Can you bring your own furniture and personal belongings? .

What are the travel arrangements for regular hospital and clinic visits? Can staff accompany residents if necessary? .....

How does the home ensure the environment supports people with sensory impairments or dementia? .....................

Is there an adequate number of well trained staff?.................

Are there telephone facilities you can use in private? ............. Is there mobile phone reception? ..........................................

Activities Does the home have an Activities Co-ordinator? .................. And do they have activities that interest you? ........................

Is there a manager on duty at all times? ................................

Contracts and fees Can you see a copy of the home’s brochure?........................ Can you see copies of recent Care Quality Commission inspection reports? ................................................................

Are books and newspapers available? ..................................

Can you see a copy of the home’s contract/written conditions?............................................................................

Are you encouraged to stay active and do as much as you can for yourself? ....................................................................

Can you come in for a trial period? What happens if you’re unhappy with the home once you move in? ..........................

Can you go outside for fresh air when you want to? ..............

What are the home’s fees? Do they require any advance payment or deposit? .............................................................

Are you allowed to make choices about your daily routine? ... Will you be able to get up and go to bed when you want? ....

Visitors Are there any restrictions on visiting times or numbers of visitors? Are young children welcome? .................................. Where can you spend time with your visitors? ....................... Is the home right for your cultural and religious needs? ......... Are there members of staff who speak your language? .........

Food Can the home meet your dietary needs? ............................... Is food prepared on the premises? ....................................... Is there a choice of food, and when and where it can be eaten? ..................................................................................

Is it clear how the fees are structured and calculated? .......... How are NHS nursing care payments accounted for in the fee structure? ........................................................................ How are fees collected? ........................................................ Do self-funding and local-authority-assisted residents pay the same rates? .................................................................... Are extra items not covered by the basic fees clearly identified and accounted for? ................................................ What arrangements are there for handling your personal money? ................................................................................. How are your valuables kept secure and are they insured? ... What are the notice conditions in the contract? .....................

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Paying for care Care funded by the Council Do I qualify for local authority financial assistance? If you have been assessed as needing a care home place and your capital is below £23,250 you should be entitled to financial support from your local authority. If you have capital below £14,250 you will be entitled to maximum support contributing your income less £23.90 retained for your personal expenses. If you have capital between £14,250 and £23,250 you will also pay a capital tariff of £1 per week for each £250 between these two figures.

The home you choose must be suitable for your assessed needs, comply with any terms and conditions set by your local authority and not cost any more than they would usually pay for someone with your needs. What if a home costs more than the local authority is prepared to pay? The local authority will allow a third party such as a family member to top up the weekly care fees to the rate agreed with the care home (see page 35 for details).

Capital includes the value of your former home unless it’s occupied by your partner, a relative who is aged over 60 years or incapacitated, a child under 16 years who you maintain or a separated partner who is a lone parent.

My partner needs care, how does this financially affect me? Your local authority will take into account 50% of any joint savings therefore, to accelerate financial help, it is better to have separate single accounts meeting care costs paid from the account of the person in the care home.

Do I have a choice of care home if the Council is paying? Yes and it can even be in a different county.

Paying for your own care Self-funding If you are self-funding your care because you are not eligible for local authority funding there are other forms of financial assistance you may be entitled to: Will the local authority pay my fees whilst I am selling my former home? If, apart from your property, your other capital is below £23,250 the local authority will help as above with the costs during the first twelve weeks of permanent care. Beyond that period any financial help will be charged against the value of your former home and recovered from the eventual sale proceeds. Do I have to sell my property? No, your local authority can lend you the money to pay for your care charged against your property value. However, they may limit how much they will pay and it could adversely effect your welfare benefit entitlements.

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Do I have to pay Council Tax on an empty property? If you move into a care home and your property is left empty then you should receive full exemption from Council Tax until it’s sold. Is there any financial help that is not means tested? Attendance Allowance is a non-means tested, non-taxable allowance paid at the lower rate of £53.00 for those needing care by day or night and, at a higher rate of £79.15 for those needing care by day and night. Whether your stay is temporary or permanent if you receive nursing care in a care home you may be entitled to an NHS Registered Nursing Care Contribution (RNCC) towards the cost of your nursing care, paid directly to the home at £109.83 per week. If your needs are primarily health care needs, you may be entitled to full funding from your local CCG following an assessment under their continuing care eligibility criteria. This figure applies to England only. Wales, Northern Ireland and Scotland pay different amounts.

Bradford Districts Clinical Commissioning Group (CCG) Douglas Mill, Bowling Old Lane, Bradford BD5 7JR Tel: 01274 237290 (switchboard). What happens if I move into a care home independently and run out of money? Once your capital reduces to £23,250 you should seek local authority assistance. However, if the home costs more than the local authority usually pays and won’t reduce its fees you could be in the difficult situation of either finding a source of top-up or seeking less expensive accommodation. If there is a likelihood of running out of money it’s important that you arrange an assessment of your care needs with the Council’s Department of Adult and Community Services to ensure they will step into help. Also check if the care home owner can continue to accommodate you at social services funding rates or whether they will require a third party top-up.

Third party payments If the home you choose costs more than the rate the Council usually pays for someone with your needs, you will have the choice to ask someone else to make an additional payment. If there is no-one available to supply the extra payment, you can ask the Council to find you another placement at their normal rate. If, however, you do decide to live in the more expensive home and you have someone who is able to make an additional payment for you, they will have to pay the difference between the Council’s rate and the amount the home charges. This additional payment is often referred to as a ‘top-up’ or ‘third party top-up’. You should ask what additional services or facilities you or your relative are receiving for the extra money you are paying. The law says that you are not allowed to

make this additional payment yourself, except in limited circumstances. Therefore, the additional payment has to be made by someone else, for example, a family member or charity. Before anyone agrees to make additional payments on your behalf they should be aware that the amount could change, usually increase, once a year and they need to be confident that they can sustain the payments for as long as they are required. If the additional payments stop being paid for any reason, then you should seek help and advice via Adult Services Access Point on 01274 435400. Once it has been established that someone is willing and able to make these payments they will be asked to sign an agreement to formalise the arrangement. Because the financing of care is a complex area it is advisable to contact the social worker who is arranging your placement with you or Adult Services Access Point on 01274 435400 to ask for advice and individual guidance.

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Care Home... ...in the historic village of Haworth. Close to all local facilities, and adjacent to park.

We offer a personalised care service delivered by a dedicated and friendly staff team in a clean, comfortable and welcoming environment All areas of our Home are decorated, furnished and maintained to a high standard, but we encourage residents to bring personal items to make their own space ‘just how they like it’. We offer a varied menu of two course meals with hot and cold alternatives and lighter options / snacks if preferred. We maintain good links with our local community, have regular religious services and visits and those from school children in nearby schools More importantly, we embrace friends and family at all times and strive to support our residents’ well being... ...all day and every day Activities and pastimes are arranged to suit all interests and capabilities - in groups or individually and include: • Musical and art therapy • Photography • Paper crafts and pottery • Quizzes • Indoor games • Excursions

Lindisfarne Care Home Ltd Bridgehouse Lane, Haworth BD22 8QE Telephone: 01535 645 206 Fax: 01535 648 001

”A reliable and dignified Care Service within your own home.“

Our care plans are flexible and can be adjusted to suit individual and specific requirements. We recognise that family and friends have an invaluable part to play in clients’ well being and we work alongside them (and other health professionals) to support independence at home.

Example services provided: • Personal Care • Help with mobility and associated problems • Cleaning / Housekeeping Shopping • Social outings • Accompanying - i.e. on outings & excursions • Help with medication / creams

Tel: 01535 645 884

www.worthvalleycareservices.co.uk

Belle Isle Apartments

& EXTRA CARE SERVICES

A select development of self-contained luxury apartments designed for individuals/couples who are generally independent but may require support and additional help at certain times. Located in a spacious period converted cinema in quiet conservation area of Haworth close to all facilities and amenities.

Helping you live life to the full... Belle Isle Apartments

Tel: 01535 645206 Fax: 01535 648001

Belle Isle Apartments, Belle Isle Road, Haworth, Keighley BD22 8QQ

Important Information Care home contracts for self-funding residents If you are self-funding your care and have a contract with your care provider, it is important to speak to solicitors with experience in this field. Any contract should explain: the cost of care, what services are included in the price and how often

this is reviewed; what complaints procedure is in place; what your rights are and the obligations of the care provider under the contract; the procedure for cancelling a contract and the administering of medication.

How solicitors can help A solicitor can give you impartial advice about wills, making gifts, estate planning and Powers of Attorney. Some can also offer guidance on immediate and long-term care plans, ensuring (if applicable) the NHS has made the correct contribution to your fees. Lasting Powers of Attorney (LPA) allow you to appoint someone you trust to make decisions about your personal welfare, including healthcare and consent to medical treatment, and/or your property and financial affairs. An LPA is only valid once registered with the Office of the Public Guardian. It allows for a person of your choice to make decisions on your behalf at a time when you may be unable. The Court of Protection can issue Orders directing the management of a person’s property and financial affairs if they are incapable of managing their own affairs should they not have a LPA. The Court procedure is presently very slow and the fees are quite expensive so preparing a LPA is always advisable, providing you have somebody sufficiently trustworthy to appoint as your attorney. An ‘advance directive’ allows you to communicate your wishes in respect of future medical treatment but it is not legally binding. You may instead wish to make a living will, properly known as an

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‘advance decision’ setting out treatment that you do not want to receive in specified circumstances, which would legally have to be followed, even if you die as a result. Any proposed Gift out of your estate needs careful consideration of the benefits, risks and implications, particularly on any future liability for care costs or tax liability. Long-term care: whether you remain in your own home or move into sheltered accommodation or a care home, you may qualify for financial assistance in the form of social care and NHS-funded care and welfare benefits. If you don’t have your own solicitor, ask family or friends for their recommendations. Contact several firms, explain your situation and ask for an estimate of cost and an idea of time scales involved. Many firms will make home visits if necessary and will adapt their communications to meet your needs. It’s important to find a solicitor who specialises in this area of the law. The Citizen’s Advice Bureau offers an advice service and will be able to recommend solicitors in your area.

Comments, compliments and complaints All organisations need to know how they are performing. They are happy to receive your feedback on their service whether they are compliments or complaints. Feel free to tell them what you think and your comments can be used constructively to improve the service. If you do need to make a complaint you should feel able to complain about any aspect of your care, health or well being. This could be about the way you are treated by a staff member or the quality of the food you are served. You can also make comments and suggestions about possible improvements to your surroundings and the services provided. Providers are required under essential standards of quality and safety to have

a simple and easy to use complaints procedure which they will be happy to give you. If you are concerned about the care that you, a friend or a relative is receiving, it makes sense to speak to the manager before you take any further action. The problem may be resolved quite easily once they are made aware of it. However, if you need to make a formal complaint, you should initially contact the registered owners of the service. They have a duty to respond to any complaints made. If you continue to be dissatisfied you can then contact: Complaints, Freedom of Information & Data Protection FREEPOST RTEA-UUEX-KBSU Bradford BD1 1HX Tel. 01274 436820

Safeguarding vulnerable adults Safeguarding is about protecting people from abuse, preventing abuse from happening and making people aware of their rights.

Sexual abuse – making sexual remarks, showing sexual materials, touching, rape or any other sexual act to which a person has not consented, or could not give consent.

Safeguarding encompasses six key concepts: empowerment, protection, prevention, proportionate responses, partnership and accountability.

Psychological or emotional abuse – bullying, humiliating, controlling, threatening, intimidating or showing a lack of respect or dignity.

Adult abuse can happen to anyone aged over 18. Some adults find it harder to get help and may be more at risk of harm, such as those with: • A disability • A mental health condition • A temporary or long term illness or • Frail older people.

Financial or material abuse – stealing or fraud, misuse of property or possessions, putting pressure on people to include them in their will or on how they spend their money or benefits. Neglect – when a person doesn’t get the help that they need such as medical or physical care, food, drink, heating. It can involve being left alone for long periods and having no activities.

Abuse is the violation of an individual’s human or civil rights by another person or people and it can take many different forms, such as:

Institutional abuse – when organisations such as residential, nursing or care homes, hospitals, day centres or sheltered or housing schemes are run in a way where people are abused, harmed or mistreated.

Physical abuse – hitting, pinching, pushing, shaking, and pulling hair, misuse of medication or restraint.

Domestic violence and forced marriage – are forms of abuse which can include some of the actions mentioned above.

39 www.

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Discriminatory abuse – when a person is treated unfairly, harassed, ridiculed or targeted because of their race, religion, nationality, sexuality, age, gender or disability. Hate crime – is also abuse, it is when a person is targeted for abuse because of their race, religion, nationality, sexuality, age, gender or disability. Abuse can happen anywhere and by anyone, including relatives, friends, neighbours, paid care workers, volunteers, professional staff and strangers.

Out of Hours Emergency Duty Team – provides out-of-office hours emergency advice to members of the public Telephone: 01274 431010 Online reporting: www.bradford.gov.uk/ makeanalert Adult Protection Unit – if abuse has taken place within a care setting or anywhere by a paid worker or volunteer Telephone: 01274 431077 Online reporting: www.bradford.gov.uk/ makeanalert Website: www.bradford.gov.uk/apunit

Who can you report abuse to? Police – for preventing and responding to crime, violence, abuse, threats and harassment For emergencies: 999 For advice or non-emergencies dial 101 Textphone 18001 101 Bradford Adult & Community Services – if abuse has taken place in a person’s own home or in the community by a partner, a relative, a friend or a stranger Telephone: 01274 435400 Online reporting: www.bradford.gov.uk/ makeanalert Email: acs.access@bradford.gov.uk

Inspection and registration of care services All care providers are required to be registered with the Care Quality Commission (CQC) under a system introduced by the Health and Social Care Act 2008 (Regulated Activities) Regulations 2012, which brings adult social care, independent healthcare and the NHS under a single set of essential standards of quality and safety for the first time.

The Care Quality Commission is the independent regulator of health and social care in England. They regulate care provided through a range of methods including: www.

.co.uk

• Registering providers to ensure they are meeting the essential standards of quality and safety. • Monitoring how providers comply with the standards. • Promoting improvement in services. • Using enforcement powers where necessary. • Publishing up to date information about the compliance of adult social care providers with essential standards of safety and quality. Following an inspection, each service is given a report of how it rates against national essential

standards of quality and safety. Each service’s report can be seen on the CQC website: www.cqc.org.uk All inspections are unannounced and each regulated service is subject to at least one inspection per year. For any enquiries or to register a concern or a complaint, contact CQC by - telephone: 03000 616161 or by email: enquiries@cqc.org.uk The Care Quality Commission Citygate, Gallowgate Newcastle upon Tyne NE1 4PA When considering care services, it is always a good idea to check a service’s inspection report on the Care Quality Commission’s comprehensive website: www.cqc.org.uk

and quality of care across all contracted services for adults within the Bradford Metropolitan District. Care homes and domiciliary care services are currently working with the Council to establish agreed quality standards. Those providers who meet the required standard will be listed on the Council website, which can be viewed and the information used to help inform your choices for care.

Quality Assurance Bradford Council is committed to the ongoing implementation of the Bradford Quality Assurance Framework (BQAF), which is an evidence based assessment tool used to establish and verify the level

The Registered Nursing Home Association in Bradford, Keighley & Ilkley In this Directory you will find a lot of care homes with nursing and a lot of advice on how to choose the right one. Choosing the right home for yourself or someone you love is difficult. Most homes are satisfactory, but you want more than that. You want a better home. As you look through this guide you will see that some homes’ advertisements feature a Maltese Cross, like this . These are members of the Registered Nursing Home Association (RNHA). The RNHA is a mark of quality. It is a national organisation with members throughout the UK. For 40 years it has represented not only nursing homes but the needs of the people who live in them. By staff support, by advice and by working at a high level with Government and the regulatory bodies, the RNHA

helps its members to remain in the forefront of quality nursing care and is the only organisation to specialise exclusively in nursing home care. Members of the RNHA are easily recognised as they are proud to display the Blue Cross. They have earned the right to use it by years of quality care and attention to detail. Whatever your needs, a local RNHA member will have the right facilities for you. Choose one of our members with confidence.

RNHA John Hewitt House, Tunnel Lane, Off Lifford Lane, Kings Norton, Birmingham B30 3JN Telephone: 0121 451 1088 Fax: 0121 486 3175 Freephone: 0800 0740 194 Email: frankursell@rnha.co.uk www.

.co.uk

Useful contacts Local AGE UK (AGE CONCERN) BRADFORD AND DISTRICT

An independent local charity serving the areas of Bradford, Bingley, Ilkley, Keighley and Shipley. 19 Sunbridge Road, Bradford BD1 2AY Tel: 01274 395144 Email: info@ageconcernbradford.org.uk

AGE UK

Age UK is the new force combining Age Concern and Help the Aged. We provide advice and information for people in later life through our Age UK Advice line‚ publications and online. Age UK Advice: 0800 169 65 65 www.ageuk.org.uk Call Age UK Advice to find out whether there is a local Age UK near you, and to order free copies of our information guides and factsheets.

ALZHEIMER’S SOCIETY

The Bradford branch can give you support and advice on all forms of dementia and sources of help in Bradford and the surrounding District. Unit 16, Parkview Court, St Paul’s Road, Shipley West Yorkshire BD18 3DZ Tel: 01274 586008

BRADFORD LOCAL INVOLVEMENT NETWORK (LINk)

Aims to help everyone to connect and make a difference to healthcare and social care in the Bradford district. It helps you to make your voice heard when decisions are made. For more information, call the Bradford LINk team on 01535 665258 or email: info@healthwatchbradford. co.uk.

CITIZENS ADVICE BUREAU

Provides free information, advice and assistance on any subject to help resolve any difficulties people face in everyday life. www.citizensadvice.org.uk www.adviceguide.org.uk • Bradford George Street, Bradford, West Yorkshire BD1 5AA Telephone: 0844 245 1282 Fax: 01274 370177

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• Keighley & District Central Hall, Alice Street, Keighley, West Yorkshire BD21 3JD Telephone: 0844 245 1282 Fax: 01535 612432 • Shipley 6 Windsor Road, Shipley BD18 3EQ Tel: 0844 245 1282 Fax: 01274 400131

CARE QUALITY COMMISSION (NORTH EASTERN REGION)

The Care Quality Commission inspect and report on care services to improve social care and stamp out bad practice. www.cqc.org.uk Citygate, Gallowgate NE1 4PA Tel: 03000 616161 Email: enquiries.northeastern@cqc.org.uk

LEONARD CHESHIRE DISABILITY (NORTH EAST & YORKSHIRE)

Unit 7, Clifton Moor Business Village, James Nicholson Link, York YO30 4XG. Tel: 01904 693422 Email: info@ney.leonardcheshire.org.uk

LOCAL HOSPITALS

If you are under 65 you can ring the Bradford district-wide team on: Tel: 01274 438700. If you are in hospital, there are Adult and Community Services departments in the following: • Bradford Royal Infirmary Tel: 01274 364292/3 • St. Luke’s Hospital Tel: 01274 365118 • Airedale General Hospital Tel: 01535 293712

PATIENT ADVICE AND LIAISON SERVICE (PALS) Tel: 01274 408600 E-mail: pals@bradford.nhs.uk

NHS Contacts

Airedale Hospital NHS Foundation Trust Tel: 01535 652511 NHS Bradford and Airedale Tel: 01274 237555 Bradford District Care Trust Tel: 01274 228300 Bradford Royal Infirmary Tel: 01274 542200

Yorkshire Ambulance NHS Trust Tel: 0845 124 1241 NHS Bradford and Airedale Douglas Mill, Bowling Old Lane, Bradford BD5 7JR. Tel: 0845 111 5000

National ACTION ON ELDER ABUSE (AEA)

Works to protect, and prevent the abuse of, vulnerable older adults. Helpline: 0808 808 8141 www.elderabuse.org.uk

AGE UK (the new, combined, Age Concern and Help the Aged) National helpline: 0800 169 8787 www.ageuk.org.uk

ALZHEIMERâ&#x20AC;&#x2122;S SOCIETY NATIONAL DEMENTIA HELPLINE England and Wales: 0300 222 1122 Open 8.30am-6.30pm

ASSOCIATION OF CHARITABLE ORGANISATIONS

A national umbrella body for benevolent charities. www.aco.uk.net

BRITISH INSTITUTE OF LEARNING DIFFICULTIES (BILD)

Committed to improving the quality of life for people with a learning disability. Tel: 0121 415 6960 www.bild.org.uk

meeting their housing and care needs. Free advice line: 0800 377 7070 www.housingcare.org

FIRSTSTOP ADVICE Advice and information on all aspects of care, accommodation, housing, finance and rights for older people. Care Advice Line: 0800 377 7070 www.firststopadvice.org.uk

FRIENDS OF THE ELDERLY A charity that supports older people who have a range of practical needs. Tel: 0207 730 8263 www.fote.org.uk

INDEPENDENTAGE Pledges to tackle social isolation by getting older people online and supporting them in their homes. Tel: 0207 605 4200 www.independentage.org.uk

NATIONAL ASSOCIATION FOR PROVIDERS OF ACTIVITIES FOR OLDER PEOPLE (NAPA) Promotes the importance of activities for older people. Tel: 0207 078 9375 www.napa-activities.co.uk

PENSION SERVICE, THE

CARERS UK

Provides information about pensions and other pensioner benefits. Benefit enquiry line: 0800 88 22 00 www.gov.uk/dwp

COUNSEL AND CARE

REGISTERED NURSING HOME ASSOCIATION (RNHA)

The voice of carers. Tel: 0808 808 7777 www.carersuk.org Advice and help for older people. Tel: 0845 300 7585 www.counselandcare.org.uk

COUNSEL AND CARE

Charity providing guides and factsheets for older people on a wide range of topics, including finding a care home. Tel: 0845 262 1863 Email: advice@counselandcare.org.uk www.counselandcare.org.uk

ELDERLY ACCOMODATION COUNSEL

Help older people make informed choices about

Campaigns for high standards in nursing home care. Tel: 0121 451 1088 www.rnha.co.uk

UNITED KINGDOM HOME CARE ASSOCIATION (UKHCA) Professional association of home care providers from the independent, voluntary, not-for-profit and statutory sectors. Helpline: 0208 288 5291 www.ukhca.co.uk www.

.co.uk

Bradford district postcode map BD23 BD24 LS29 BD20

BD21

BD16

BD17

BD22

BD10

BD18 BD15

BD2

BD9 BD8

BD13 BD14

BD1 BD3

BD7 BD5

BD4

BD6 BD11

BD12 BD19

How to use this Directory: To help you find care in the areas relevant to you, we have added this useful postcode guide. For those that didnâ&#x20AC;&#x2122;t know, postcodes spiral out from the City Centre. So, BD9 for example borders on BD15, BD18 and BD2. In some cases locating care in BD2 may be closer to BD9 than BD8. See map for example... Use the map to find your area and any adjacent areas that may also be relevant. Use the postcode list to identify what areas fall into which postcodes. You will then find that we have listed all care homes in order by postcode then alphabetically this should help locate the care you need.

BD1

Bradford city centre, Little Germany

BD13

Cullingworth, Denholme, Queensbury, Thornton.

BD2

Eccleshill, Fagley, Wrose.

BD14

Clayton

BD3

Barkerend, Bradford Moor, Thornbury.

BD15

Allerton, Norr, Wilsden.

BD4

Bierley, Bowling, East Bierley, Laisterdyke, Tong, Tong Street, Tyersal.

BD16

Bingley, Cottingley, Eldwick, Harden.

BD17

Baildon, Shipley.

BD18

Saltaire, Shipley.

BD19

Cleckheaton, Gomersal, Scholes.

BD20

Cononley, Cross Hills, Glusburn, Kildwick, Silsden, Steeton, Sutton-in-Craven.

BD21

Hainworth, Keighley

BD22

Cowling, Haworth, Oakworth, Oxenhope.

BD23

Carleton-in-Craven, Embsay, Gargrave, Grassington, Hebden, Hellifield, Kettlewell, Kirkby Malham, Skipton, Threshfield.

BD24

Giggleswick, Horton in Ribblesdale, Settle.

LS29

Ilkley, Burley-in-Wharfedale, Menston.

BD5

Little Horton, West Bowling

BD6

Buttershaw, Wibsey.

BD7

Great Horton, Lidget Green

BD8

Girlington, Manningham, Lower Grange

BD9

Frizinghall, Heaton

BD10

Apperley Bridge, parts of Eccleshill, Greengates, Idle, Thackley.

BD11 BD12

Birkenshaw, Drighlington. Low Moor, Oakenshaw, Wyke.

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.co.uk

A family owned and run Care Home providing residential care, day care and respite care for the elderly with increasing physical and or mental frailty, or those suffering with dementia. We offer a permanent, short stay or day care provision based on the residents needs. We pride ourselves on our friendly and homely environment, well trained long serving caring staff. All residents bedrooms are decorated to a high standard and residents are encouraged to personalise their rooms. We offer a full programme of daily activities and entertainment to ensure all our residents lead full and active lives.

• 24 hour care with nurse call facilities. • 29 single rooms, some with en-suite facilities. • Daily activities including exercises classes, art classes and musical entertainers. • Regular outings including bus trips and canal trips. • Excellent home cooked meals with special dietary requirements catered for. • Visiting chiropodist, hairdresser & optician. • Registered for day care places.

Croft House Care Home

A note from the owners, Giles and Vicky Bateman . . . My wife and I are owner-managers and work here together, full-time, ensuring the care we delive r is at its best at all times. My parents opened Croft House in 1987, I joined them in 1993 then Vicky and I took over in 2006. We have 29 single rooms, 44 staff, 4 chick ens, a rabbit, a guinea pig and a Shih Tzu called Sugar! Who is a big hit with all our residents. For more information and overview of the services we provide, please visit our website at: www.crofthousecarehome.co.uk We know from personal experience how difﬁcult the decision to place your loved one in a home can be. Please feel free to call anytime with any quest ions and feel free to come and have a look around anytime. Whether you chose to place your relative here with us or in another home we wish you well with your search. Best wishes, Giles and Vicky Bateman

"We care ... ... because you care!"

Main Road, Eastburn, Keighley BD20 7SJ Tel: 01535 654989 www.crofthousecarehome.co.uk Email: victoria.bateman1@btinternet.com

Care Homes without Nursing Advertisers are in Blue BD2 Beckfield

70 Bolton Lane, Bradford, West Yorkshire BD2 4BN Tel: 01274 203000 www.bradford.gov.uk •

Carlton and Pelham House

2a Pelham Road, Undercliffe, Bradford, West Yorkshire BD2 3DB Tel: 01274 270048 www.carltoncare-group.com • •

Advert on page 19

Carlton Villas - Residential Home 2 Pelham Road, Undercliffe, Bradford, West Yorkshire BD2 3DB Tel: 01274 634913 www.carltoncare-group.com • • •

Advert on page 19

Elmhurst Residential Care Home

69-71 Pollard Lane, Undercliffe, Bradford, West Yorkshire BD2 4RW Tel: 01274 638151 • • • •

Mill View Care Home

37 Bolton Lane, Bradford, West Yorkshire BD2 4BN Tel: 01274 718910 www.idealcarehomes.co.uk • •

Advert on page 2 Pollard House

68 Pollard Lane, Undercliffe, Bradford, West Yorkshire BD2 4RW Tel: 01274 636208 www.pollardhouse.co.uk • • •

Whiteoak

2 Foston Close, Bradford, West Yorkshire BD2 3QF Tel: 01274 323778 • • • • • • •

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BD3 Burger Court

131 Barkerend Road, Bradford, West Yorkshire BD3 9AU Tel: 01274 726826 • •

Advert above Silverlea Residential Home

3 First Avenue, Bradford Moor, Bradford, West Yorkshire BD3 7JG Tel: 01274 663201

••

Quality Care Services in Bradford

Residential Care * EMI Care * Multicultural * Dedicated & Friendly Staff * Welcoming & Homely Atmosphere * Personal Care * Good Transport Links

Bierley Court Care Home 49a Bierley Lane, Bradford, West Yorkshire, BD4 6AD T: 01274 680 300 www.handsale.co.uk/bierleycourt

Residential Care * Nursing Care * EMI Care * Nursing EMI Care * Multicultural * Dedicated & Friendly Staff * Situated Minutes from Bradford City Centre * Good Transport Links Shakespeare Court Care Home 1 Shakespeare Close, Butler Street East, Bradford, West Yorkshire, BD3 9ES T: 01274 308 308 handsale.co.uk/shakespearecourt

Listings continued BD4

BD7

Bierley Court Care Home

Emily Court

49A Bierley Lane, Bradford, West Yorkshire BD4 6AD Tel: 01274 680300 www.handsale.co.uk/bierleycourt • • •

Advert on page 47

Copwood Respite Unit

15 Copgrove Road, Holmewood, Bradford West Yorkshire BD4 0DJ Tel: 01274 684511 • • • • • •

1 Oakwell Close, off Southfield Lane, Bradford, West Yorkshire BD7 3PU Tel: 01274 521733 www.yorkshirehousing.co.uk • • • •

Flowers Care Home, The

3 Snape Drive, Horton Bank Top, Bradford, West Yorkshire BD7 4LZ Tel: 01274 575814 www.flowerscarehome.com • •

Advert on page 49

Southfield Care Home

Holme View

Gillingham Green, Holmewood, Bradford, West Yorkshire BD4 9DT Tel: 01274 681682 www.bradford.gov.uk • •

Langdale Residential Home

Belton Close, Great Horton, Bradford, West Yorkshire BD7 3LF Tel: 01274 521944 • •

Advert on page 51

23 Bierley Lane, Bierley, Bradford, West Yorkshire BD4 6AB Tel: 01274 682164 • •

BD8

BD6

4 Thorn Street, Bradford, West Yorkshire BD8 9NU Tel: 01274 770405 www.britanniacarehome.co.uk • • • •

Beacon House

279-281 Beacon Road, Wibsey, Bradford, West Yorkshire BD6 3DQ Tel: 01274 501681 www.woodleigh-care.co.uk •

Harbourne

Brearcliffe Drive, Wibsey, Bradford, West Yorkshire BD6 2LE Tel: 01274 435450 www.bradford.gov.uk • •

Britannia Care Home

Crossley House

885 Thornton Road, Bradford, West Yorkshire BD8 0HH Tel: 01274 497551 www.hadrianhealthcare.co.uk

Advert on page 17 Heathers, The

••

Norman Lodge

1 St Pauls Road, Manningham, Bradford, West Yorkshire BD8 7LU Tel: 01274 541040 •

Reevy Road

11 Oak Villas, Manningham, Bradford, West Yorkshire BD8 7BG Tel: 01274 546920 www.holdengrange.co.uk • •

1a Glenroyd Avenue, Odsal, Bradford, West Yorkshire BD6 1EX Tel: 01274 691520 www.bradford.gov.uk • • •

Oak Lodge Residential Home

Road Care Home 60 Reevy Road West, Buttershaw, Bradford BD6 3LH Tel: 01274 691035 •

Advert on page 75

Wagtail Close

23 Wagtail, 15-21 Wagtail Close, Westwood Park, Bradford, West Yorkshire BD6 3YJ Tel: 01274 884061 www.bradford.gov.uk • • • • • •

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Welcome to Rosegarth We specialise in 24-hour care for just 18 frail and forgetful elderly ladies and gentlemen in a homely, personal, comfortable and safe environment.

At Rosegarth, we take pride in providing a high standard of professional, friendly, individual, person-centred care. Mobility difďŹ culties, dementia, forgetfulness and confusion and incontinence issues are all discreetly cared for. We are registered with CQC as a Residential Care Home. We provide accommodation to a wide range of ages from the young 60+ to the young at heart 100+, offering short term holidays, convalescence and respite care and long term permanent placements. Our long-established Care Team have an extensive programme of induction and training including specialist dementia training and experience. This enables them to provide a service dedicated to a wide range of individual care needs. Our Care Manager personally develops our care plans, which are designed to promote the independence of each individual. Care is delivered in a respectful and sensitive manner. Rosegarth involves relatives in care planning and reviews and positively encourages regular contact between residents and their families and friends. Our entertainment and activities cater for a wide range of interests. With our open door policy and free refreshments for all, visiting is available at any time. Rosegarth is truly home from home.

Rosegarth

Residential Home

The Holistic approach to care Here at The Flowers, the holistic approach to care ensures that each resident is seen as a person, an individual with specific needs to them and as such, person centred care is implemented to all residents for all areas of their being, physical, psychological, emotional and spiritual. Day Care at The Flowers - We offer the same high standard of care to day residents at a time of their choice. Enabling â&#x20AC;&#x2DC;peace of mindâ&#x20AC;&#x2122; for family members who have to leave their loved ones unattended, either for short periods or for a full day/evening. Dignity - In everything you do. The way you are treated and how you are spoken to. Dignity is maintained at all times, everywhere.

Independence Encouraged to remain independent, whether dressing, eating or speaking, independence is encouraged.

Choice - free and accepted to chose whatever you want to wear, do, eat, drink, say, sing, smile and anything else you wish.

The Flowers Care Home, 3, Snape Drive, Horton Bank Top, Bradford, BD7 4LZ Tel: 01274 575814 Email: flowerscarehome@aol.com www.flowerscarehome.co.uk

5 Clifton Road, Ilkley, LS29 8TT Tel: 01943 609273 www.rosegarth.co.uk

Listings continued Oak Mount

Orchards Care Home, The

14 Oak Mount, Manningham, Bradford, West Yorkshire BD8 7BE Tel: 01274 549307 www.hortonhousing.co.uk • • • •

1 Wilmer Drive, Heaton, Bradford, West Yorkshire BD9 4AR Tel: 01274 547086 www.orchardscarehome.co.uk • • •

Parkfield Rest Home

Park View

9 Parkfield Road, Manningham, Bradford, West Yorkshire BD8 7AB Tel: 01274 488280 •

Rosegarland Residential Home

846 Thornton Road, Fairweather Green, Bradford, West Yorkshire BD8 0JN Tel: 01274 543054 • •

8 North Park Road, Heaton, Bradford, West Yorkshire BD9 4NB Tel: 01274 544638 • • • •

Advert on back page Park View Road

Advert on page 49

2a Park View Road, Bradford, West Yorkshire BD9 4PA Tel:01274 481030 • • • •

Walmer Lodge

Spring Mount

Residential Home 6 Walmer Villas, Bradford, West Yorkshire BD8 7ET Tel: 01274 499338 • •

West Bank Care Home

21 Crow Tree Lane, Bradford, West Yorkshire BD8 0AN Tel: 01274 487889 • • • •

4 Parsons Road, Heaton, Bradford, West Yorkshire BD9 4DW Tel: 01274 541239 www.springmount.org • •

Sunningdale EMI Care Home

•

BD9

5-6 North Park Road, Heaton, Bradford, West Yorkshire BD9 4NB Tel: 01274 545859 www.crabtreecarehomes.co.uk • • •

Advert on page 21

Emm Lane Care Home

72 Emm Lane, Heaton, Bradford, West Yorkshire BD9 4JH Tel: 01274 541444 • • • • • •

BD10

Ferndale House

58 Sandmoor Garth, Idle, Bradford, West Yorkshire BD10 8PN Tel: 01274 613442 • •

32 Ferndale Grove, Frizinghall, Bradford, West Yorkshire BD9 4LF Tel: 01274 772619 www.marriners-group.co.uk • • •

Heaton Grange Residential Home 425A Toller Lane, Heaton, Bradford, West Yorkshire BD9 5NN Tel:01274 494439 •

Ashville Care Home

Newline Rest Home

28 New Line, Greengates, Bradford, West Yorkshire BD10 9AS Tel: 01274 616631 • • •

Advert on page 51

Leylands Rest Home

16-18 Leylands Lane, Bradford, West Yorkshire BD9 5PX Tel:01274 543935 www.leylandsresthome.co.uk • • • • •

Advert on page 51 50 www.

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Regency Court is a small, friendly home, set in a semirural location. The home specialises in Dementia Care and also offers personalised packages of Day, Respite and Convalescence Care.

01535 606630

www.regencycourtcarehome.com Regency Court, Thwaites House Farm, Keighley, BD21 4NA

We provide a warm, caring and nurturing environment where our residents are given person centred and holistic care by fully experienced and well trained staff. The home caters for the elderly and residents who have been diagnosed with Dementia. All single bedrooms, most en suite, wide themed corridors, 8 person passenger lift and beautiful gardens. Belton Close, Great Horton, Bradford BD7 3LF Tel: 01274 521944 Email: southfield1@outlook.com www.southfieldcarehome.co.uk

Listings continued BD14

Old Park Road Respite Unit

51 Old Park Road, Bradford, West Yorkshire BD10 9BG Tel: 01274 617905 • • • • • •

Longfield House

Longfield House, Oakleigh Road, Clayton, Bradford, West Yorkshire BD14 6NP Tel: 01274 882086

••••

Thornfield House

261 Highfield Road, Idle, Bradford, West Yorkshire BD10 8QY Tel: 01274 414165 www.woodleigh-care.co.uk •

Weaver Court

Moorfield Place, Idlecroft Road, Bradford BD10 9TL Tel: 01274 615538 •

BD11 Hawthornes Residential Care Home, The

Mill Lane, Bradford Road, Birkenshaw BD11 2AP Tel:0845 6037743 www.orchardcarehomes.com • •

Advert on page 9

Oakleigh Care Home

Oakleigh Road, Clayton, Bradford, West Yorkshire BD14 6NP Tel: 01274 880330 • • •

BD15 Laurel Bank Care Home

Main Street, Wilsden, Bradford, West Yorkshire BD15 0JH Tel: 01535 274774 www.victorguardcare.co.uk • •

Advert on page 53

Willow Bank Care Home

Willow Bank Care Village, Bell Dean Road, Bradford, West Yorkshire BD15 7WB Tel: 01274 889275 www.victorguardcare.co.uk • •

BD12 Green Gables Residential Care Home

Advert on page 53

2 Woodside Road, Low Moor, Bradford, West Yorkshire BD12 0TX Tel: 01274 676231 • • •

Woodward Court

Kirklees Road, Allerton, Bradford, West Yorkshire BD15 7YT Tel: 01274 882165 www.bradford.gov.uk • • •

Salroyd Villa

21-23 Sal Royd Road, Low Moor, Bradford, West Yorkshire BD12 0JN Tel: 01274 603887 • •

BD16 Thompson Court

BD13

Morton Lane, Cross Flats, Bingley, West Yorkshire BD16 2EP Tel: 01274 561965 www.bradford.gov.uk • • • •

Rose Cottage

14 Kipping Lane, Thornton, Bradford, West Yorkshire BD13 3EL Tel: 01274 833641 • • •

BD17

Saint John of God Hospitaller Services

Station Road, Baildon, Shipley, West Yorkshire BD17 6NW • •

Borrins Residential Home, The

1 Bedes Close Thornton, Bradford, West Yorkshire BD13 3NQ Tel: 01422 438540 www.sjog.org.uk •

Advert on page 4

Woodleigh Rest Home Limited

Brewery Lane, Queensbury, Bradford, West Yorkshire BD13 2SR Tel: 01274 880649 •

52 www.

.co.uk

••

Listings continued Cedars, The

23-25 Threshfield, Baildon, Shipley, West Yorkshire BD17 6QA Tel: 01274 531125

•

Grange Court Residential Home

Station Road, Baildon, Shipley, West Yorkshire BD17 6HS Tel: 01274 531222 www.holdengrange.co.uk • •

Advert on page 75

BD18 Brookfield Care Home

8 Nab Wood Drive, Shipley, West Yorkshire BD18 4EJ Tel: 01274 583950 www.czajka.co.uk/brookfield.html • • •

Advert on page 58

Hawkstone House ••

Cliffe Vale Registered Care Home Limited

Shann Lane, Off Spring Gardens Lane, Keighley, West Yorkshire BD20 6NA Tel: 01535 609122 www.woodleigh-care.co.uk •

Morton Close

228 Bradford Road, Shipley, West Yorkshire, BD18 3AN Tel: 01274 583380 •

Morton Lane, East Morton, Keighley, West Yorkshire BD20 6RP Tel: 01274 565955 www.aldcare.com •

Elderthorpe Residential Home

Raikes Residential Home, The

230-232 Bradford Road, Shipley, West Yorkshire, BD18 3AN Tel: 01274 583375 •

Advert above right

Advert on page 21

St Paul’s Lodge

2 St Paul’s Road, Shipley, West Yorkshire BD18 3EP Tel: 01274 593940 www.justglobal.org.uk • • •

BD20

Riddlesden Rest & Convalescent Home

Carr Lane, Riddlesden, Keighley, West Yorkshire BD20 5HR Tel: 01535 604504 • •

Summerfield Private Residential Home

Summerfield, Skipton Road, Silsden, Keighley, West Yorkshire BD20 9DA • • •

Croft House Care Home

Main Road, Eastburn, Keighley, West Yorkshire BD20 7SJ Tel: 01535 654989 • • •

Advert on page 45

BD21 Manor Park Care Home

Ghyllside

22A High Street, Steeton, Keighley, West Yorkshire BD20 6NT Tel: 07980 712636 • •

Greenhill

30 Station Road, Steeton, Keighley, West Yorkshire BD20 6RY Tel: 07980 712636 • •

54 www.

Bradley Road, Silsden, Bradford, West Yorkshire BD20 9JN Tel: 01535 653339 www.crabtreecarehomes.co.uk • •

.co.uk

52 Victoria Road, Keighley, West Yorkshire BD21 1JB Tel: 01535 680410 • • Service User Bands • Older people (65+) • Dementia • Physical disability • Learning disability, autism • Mental health • Sensory impairment • Younger adults • People who misuse drugs and alcohol • Caring for people whose rights are restricted under the Mental Health Act • Rehabilitation (illness or injury) • Eating Disorders • Diagnostic/Screening Services • Services for everyone

Listings continued Regency Court

Thwaites House Farm, Thwaites Village, Keighley, West Yorkshire BD21 4NA Tel: 01535 606630 • • • •

Advert on page 51

Abbeyfield

Grove House, 12 Riddings Road, Ilkley, West Yorkshire LS29 9BF Tel: 01943 886014 www.abbeyfieldilkley.co.uk • • • •

Elmleigh Convent Residential Home

BD22

42 Kings Road, Ilkley, West Yorkshire LS29 9AT Tel: 01943 607003 •

Bronte Park Residential Home

Ghyll Court Residential Home

Bronte Park, Bridgehouse Lane, Haworth, West Yorkshire BD22 8QE Tel: 01535 643268 •

Wells Walk, Ilkley, West Yorkshire LS29 9LH Tel: 01943 607059 • •

Holmewood

24 Grove Road, Ilkley, West Yorkshire LS29 9PH Tel: 01943 609604 www.mha.org.uk/ch05.aspx • •

Advert on back page

Holmewood Resource Centre, 67, Fell Lane, Keighley, West Yorkshire BD22 6AB Tel: 01535 602997 www.bradford.gov.uk • •

Oakworth Manor Care Home

Colne Road, Oakworth, Nr Keighley, West Yorkshire BD22 7PB Tel: 01535 643814 www.oakworthmanor.co.uk •

Lindisfarne Care Home

Bridgehouse Lane, Haworth, Keighley, West Yorkshire BD22 8QE Tel: 01535 645206 • • • • • •

Glen Rosa & Kitwood House

Hollycroft Care Home

16 Hebers Ghyll Drive, Ilkley, West Yorkshire LS29 9QH Tel: 01943 607698 www.fshc.co.uk • • • •

Homecroft Residential Home

27 Victoria Avenue, Ilkley, West Yorkshire LS29 9BW Tel: 01943 608062 www.queenslandcare.co.uk •

Advert on page 71

Advert on page 36 Moorfields Lodge

Kirkwood Care Home

Rix House

5 Clifton Road, Ilkley, West Yorkshire LS29 8TT Tel: 01943 609273 •

80 West Lane, Haworth, Keighley, West Yorkshire BD22 8EN Tel: 01535 649230 www.voyagecare.com • • 24 Arncliffe Road, Keighley, West Yorkshire BD22 6AR Tel: 01535 600420 •

36 Moorfield Road, Ben Rhydding, Ilkley, West Yorkshire LS29 8BL Tel: 01943 600653 www.thefranklyngroup.com • •

Rosegarth Residential Home Advert on page 49

Straven House Residential Home

Three Sisters & Bronte View

Brow Top Road, Cross Roads, Keighley, West Yorkshire BD22 9PH Tel: 01535 643728 www.voyagecare.com • •

LS29

Queens Road, Ilkley, West Yorkshire LS29 9QL Tel: 01943 607063 • • • •

Advert on page 4

Abbeydale Residential Care Home Grove Road, Ilkley, West Yorkshire LS29 9QE Tel: 01943 603074 www.abbeydalecarehome.co.uk

Advert on page 55

••••

56 www.

.co.uk

30 Years Of Excellence In Care Currergate Mews

REGISTERED NURSING HOME ASSOCIATION

Staveley Birkleas Nursing Home Currergate Mews is an exclusive modern retirement development of fourteen houses. Finished in tr aditi ona l Yorkshire stone and situated in over four acres of attractively landscaped gardens and with easy access to the wider open countryside of the beautiful Aire Valley. Nestling within the grounds

of Currergate Nursing Home, care services can be provided for up to twenty four hours a day if required as well as cleaning services and meals delivered or provided within the nursing home.

Currergate Nursing Home Currergate retains many of the features that made it a successful hotel prior to itâ&#x20AC;&#x2122;s conversion to a nursing facility including a restaurant, bar combined with an high standard of furnishing and a dedicated nursing and care team. Working in partnership with Bradford and Airedale NHS, we offer reablement and rehabilitation services following a stay in hospital which has gained Currergate an excellent reputation.

Adults with Disabilities

At Staveley Birkleas, we offer something different. Our home provides registered nursing support but with an active lifestyle, rehabilitation and atmosphere geared towards helping adults from the age of eighteen upwards get the most out of their life, whatever their disability including brain injury, Huntingdons, Multiple Sclerosis, motor neurone etc. SHORT STAYS OF LONG TERM CARE T WO FULL TIME PHYSIOTHERAPISTS REHABILITATION KITCHEN MODERN & TASTEFULLY DECORATED WIDE RANGE OF ACTIVITIES

Beanlands Nursing Home Beanlands Nursing Home is located in the rolling countryside of Cross Hills offering a peaceful and tranquil location with a high standard of care to forty five ladies and gentlemen. We are one of approximately 200 nursing homes nationwide accredited with the Gold Standard Framework, meaning we listen to what people want and support them when nearing the end of life.

WI-FI & COMPUTER EQUIPMENT

For more information regarding the range of services that we can provide please visit: www.czajka.co.uk or call us on 01274 599564

THE CZAJKA CARE GROUP

VICTORIA HOUSE, 66 - 70 BINGLEY ROAD, SALTAIRE, SHIPLEY BD18 4DJ TELEPHONE: 01274 599564 WEB: www.czajka.co.uk EMAIL: enq@czajka.co.uk

Elder Care Homes Group is committed to setting the highest standards of care. We are modern, innovative and forward thinking in our approach, while providing the comfort and traditional standards of personal service expected by our service users. Because we are a group of care homes, we are able to set consistently high standards with plenty of support for staff and resources for them to draw on whenever needed.

Duchess Gardens Care Centre

Lady Lane - Bingley

Residential, nursing, respite, day care, palliative, physically disabled, dementia, & mental health careâ&#x20AC;Ś

Duchess Gardens, part of the Elder Homes Group is a family run business as well as an established company that provides standards of care that are second to none. The home has just completed a major multi million pound refurbishment programme to further enhance the service it provides for our residents with the provision of a dedicated day centre and an additional coffee lounge for use of all residents, relatives and visitors. Our priority is to make service users feel safe, secure, cared for, welcome and respected. We want our service users to feel truly at home, with a comfortable place to live, lots to do, fantastic food, and in a place where their dignity and privacy is respected at all times. We carry out full comprehensive needs assessments for all prospective service users. This needs to be handled with skill and sensitivity and our staff are trained accordingly. We also provide a clearly worded contract which sets out exactly what the fees are and any extra charges, so there are no hidden surprises. We are happy to take the time to help you make the right decision. Duchess Gardens offers the finest standard of professional health care with highly qualified and experienced staff, who pride themselves on placing the needs, wishes and decisions of service users at the centre of day to day life.

Care to Contact us

Duchess Gardens Care Centre Lady Lane, Bingley BD16 4AG T. 01274 551173 F. 01274 563649 E. infoduchessgardens@elderhomes.co.uk

St Ives Disabled Care Centre

St Ives - Bingley

Residential, respite, day care, physically disabled, Learning disabilities

St Ives is a comfortable and supportive home for those with physical disabilities. Located in its own grounds and surrounded by woodlands and recreational spaces with a vibrant and welcoming atmosphere. St. Ives is unique among nursing homes in the area, enjoying an enviable reputation for the quality of its nursing and care. Our care and surroundings are tailored for individual needs, providing a comfortable, enjoyable, and cared for environment.

Care to Contact us

St Ives Disabled Care Centre St Ives Estate, Harden Road Bingley BD16 1AT T. 01274 569118 F. 01274 563711 E. infostives@elderhomes.co.uk

The Links Care Centre

Kismet Gardens - Bradford

Residential, nursing, respite, day care, palliative, physically disabled, dementia & mental health care...

The Links is a newly purpose built and spacious home, designed to provide a caring atmosphere where service users can safely maintain their independence and make the most of their everyday life. The care, quality and environment sets The Links apart from any other mental health nursing home and this has been instrumental in securing its excellent reputation. Located in a popular area of Bradford close to transport links and plentiful local amenities. The home cares for and assists with individual development, encouraging new skills with its own rehabilitation centre helping service users to reintegrate into the community. Specialised sections of the home are equipped to the highest standard each with private lounges and dining rooms.

Care to Contact us

The Links Care Centre Kismet Gardens, Bradford BD3 7NJ T. 01274 664732 F. 01274 666137 E. infothelinks@elderhomes.co.uk

Care Homes with Nursing Advertisers are in Blue BD2

BD5

Ashcroft Nursing Home

Acorn Nursing Home

Bradford Kelvin Way, Undercliffe, Bradford, West Yorkshire BD2 3EF Tel: 01274 634233 www.anchor.org.uk • •

46-48 All Saints Road, Bradford, West Yorkshire BD5 0NJ Tel: 01274 734004 www.rhcl.co.uk • • • •

Mount Nursing Home, The

Advert on page 63

43 Lister Lane, Bradford, West Yorkshire BD2 4LP Tel: 01274 641444 • • • •

BD6

BD3

Beeches Care Home, The

Links Care Centre, The

The Links, Kismet Gardens, Bradford, West Yorkshire BD3 7NJ Tel: 01274 664732 www.elderhomes.co.uk • • • • •

Advert on page 61

320 Beacon Road, Wibsey, Bradford, West Yorkshire BD6 3DP Tel: 01274 608656 www.victorguardcare.co.uk • •

••

Advert on page 53 Cooper House Care Home

Mill Lodge Care Centre

1a Moorside Place, Thornbury, Bradford, West Yorkshire BD3 8DR www.milllodgethornbury.co.uk • • •

Advert on page 63

80 Cooper Lane, Bradford, West Yorkshire BD6 3NJ Tel: 01274 711500 www.priorygroup.com • • •

•••

Springfield Nursing Home

17 Western Way, Buttershaw, Bradford, West Yorkshire BD6 2UB Tel: 01274 694192 www.anchor.org.uk • •

Shakespeare Court

Rosewood Court 1 Shakespeare Close, Butler Street East, Bradford, West Yorkshire BD3 9ES Tel: 01274 308308 www.handsale.co.uk/shakespearecourt • •

Advert on page 47

••

BD4 Knowles Court Residential and Nursing Home 2 Bridgeway, Bradford, West Yorkshire BD4 9SN • • • •

Advert on page 4 Sheldon Ridge

1-3 Bierley Lane, Bradford BD4 6EE Tel: 01274 688029 • • • RNHA member - See page 41

62 www.

.co.uk

BD8 Carlton Manor Care Home

Parkfield House, 23 Parkfield Road, Bradford, West Yorkshire BD8 7AB Tel: 01274 544374 www.carltoncare-group.com • • •

Advert on page 19

A specialist Dementia Care Provider

With Pride, We Care Acorn Nursing Home was established in 1989 and has been owned and managed by Regency Healthcare Ltd since 2007. We provide support and care of a high standard for older people who have dementia (including challenging behaviour), need palliative care, have physical and learning disabilities and increasing mental frailty. Our dedicated care team, fully CRB checked, is headed by an experienced registered manager. We have full time occupational therapist responsible for organising the daily activities, tailored to the needs and abilities of our residents. Our trained chefs prepare a wide range of home cooked food using fresh local produce. The choice is based on traditional recipes and daily alternatives are provided at every meal time. Special diets are also catered for.

Services we offer Residential Care and Personal Care

Health and Personal Care GP service available on request

Nursing Care Short & Long-term stay Respite Care Day Care Intermediate Care Re-ablement Care Dementia/EMI Care Home Care and Support Complimentary 24hr stay Support & Facilities: Personal Healthcare

Hairdresser visits regularly

Activities Dining and Accommodation Laundry Service Disabled / Wheel chair access Lifts to all floors Specialised equipment available for assisted bathing etc Car Park

Cheese & Wine tasting

Chiropody visits on a regular basis Opticians, Dentists visit by arrangement 24 Hour Qualified Nurse on duty Leisure Activities Newspapers and Music Pop Quiz Shopping trips and Hair Dressing Karaoke Bingo & Skittles Dominoes Accommodation: Rooms decorated to a high standard Can bring your own items to personalise Nurse call in every room

Acorn Nursing and Residential Care Home 46-48 All Saints Road, Bradford, West Yorkshire BD5 0NJ tel: 01274 734 004 email: acorn@rhcl.co.uk This is a: Regency Health Care home www.rhcl.co.uk

Now available on the internet If you would like to leave feedback or read all this information and more online, please visit: www.caringbradford.co.uk or search for care providers at: www.careservicesbradford.co.uk

Caring The best care is on your doorstep If youâ&#x20AC;&#x2122;re looking for residential, nursing or short stay care, our experienced team at Mill Lodge can help. Our compassionate care teams will work with you and your loved one to learn all about them and to understand their likes and dislikes so together we can design a care plan thatâ&#x20AC;&#x2122;s tailored to their exact needs. Come and visit us to find out how we can help your loved one to continue living a confident and fulfilling life.

0333 434 3055 Calls are charged at local rates

Mill Lodge, 1a Moorside Place Thornbury, Bradford BD3 8DR careuk.com/mill-lodge

Listings continued Lister House Nursing Home

Hazel Bank Care Home

13 Heaton Road, Heaton, Bradford, West Yorkshire BD8 8RA Tel: 01274 494911 www.lhnh.co.uk •

Daisy Hill Lane, Daisy Hill, Bradford, West Yorkshire BD9 6BN Tel: 01274 547331 www.parkhomesuk.co.uk • • • •

Advert on page 5

Advert on page 65

Malvern Nursing Home

Oakhurst Nursing Home

2 Oak Mount, Manningham, Bradford, West Yorkshire BD8 7BE Tel: 01274 544279 www.europeancare.co.uk • • • •

••••••

Sherrington House Nursing Home

13 Heaton Road, Heaton, Bradford, West Yorkshire BD8 8RA Tel: 01274 494911 www.lhnh.co.uk •

Advert on page 65

BD9 Greystones Nursing Home

9 Parsons Road, Heaton, Bradford, West Yorkshire BD9 4DW Tel: 01274 542625 • • • • RNHA member - See page 41

64 www.

.co.uk

425A Toller Lane, Heaton, Bradford, West Yorkshire BD9 5NN Tel: 01274 492643 • • •

Well Springs Nursing Home

122 Leylands Lane, Heaton, Bradford, West Yorkshire BD9 5QU Tel: 01274 488855 www.wellspringsnursinghome.co.uk

•••

Advert on page 13 Service User Bands • Older people (65+) • Dementia • Physical disability • Learning disability, autism • Mental health • Sensory impairment • Younger adults • People who misuse drugs and alcohol • Caring for people whose rights are restricted under the Mental Health Act • Rehabilitation (illness or injury) • Eating Disorders • Diagnostic/Screening Services • Services for everyone

Listings continued BD10

Park House Nursing Home

Highdell Nursing Home

43 Westfield Lane, Idle, Bradford, West Yorkshire BD10 8PY Tel: 01274 610442 • • •

Advert on page 71 Howgate, Idle, Bradford, West Yorkshire BD10 9RD Tel: 01274 618010 •

Advert above

1-2 Cuthbert Close Queensbury, Bradford, West Yorkshire BD13 2DF Tel: 01422 438540 www.sjog.org.uk • • • • • •

Saint John of God Hospitaller Services

3/4 Cuthberts Close Queensbury, Bradford, West Yorkshire BD13 2DF Tel: 01422 438540 www.sjog.org.uk • • • • •

BD13 Ashfield House

269 Thornton Road, Bradford BD13 3LN Tel: 01274 833133 • • •

RNHA member - See page 41

www.

Advert on page 64 Saint John of God Hospitaller Services

Howgate House

Park Lane, Queensbury, Bradford, West Yorkshire BD13 1QJ Tel: 01274 817014 www.parkhousepnh.co.uk •

.co.uk

Listings continued Saint John of God Hospitaller Services

St Ives Disabled Care Centre

8, 10, 11 Bede’s Close, Thornton, Bradford, West Yorkshire BD13 3NQ Tel: 01422 438540 www.sjog.org.uk • • • • • •

St Ives Estate, Harden Road, Bingley, West Yorkshire BD16 1AT Tel: 01274 569118 www.elderhomes.co.uk • •

Saint John of God Hospitaller Services

Advert on page 61

15-17 West Lane, Thornton, Bradford, West Yorkshire BD13 3JB Tel: 01422 438540 www.sjog.org.uk • • • • • •

BD17

BD14

Glen Nursing Home, The

Holly Park Care Home

Clayton Lane, Clayton, Bradford, West Yorkshire BD14 6BB Tel: 01274 884918 www.parkhomesuk.co.uk • • •

Advert on page 5

West Lane, Baildon, Bradford, West Yorkshire BD17 5DX Tel: 07816 504463 or 07816 504469 www.theglennursinghome.co.uk • • • • •

Advert on page 69 Hillbro Nursing Home

Station Road

2b-2c Station Road, Clayton, Bradford, West Yorkshire BD14 6JA Tel: 01422 438540 www.sjog.org.uk • • •

Holden Lane, Baildon, Shipley, West Yorkshire BD17 6RZ Tel: 01274 592723 www.holdengrange.co.uk • • •

BD15

Advert on page 75

Allerton Park Care Centre

BD18

39-41 Oaks Lane, Allerton, Bradford, West Yorkshire BD15 7RT Tel: 01274 496321 www.parkhomesuk.co.uk • • • •

Advert on page 5

BD16 Bingley Wingfield Nursing Home

Oakridge Court, Bingley, West Yorkshire BD16 4TA Tel: 01274 567161 • •

Cottingley Hall Nursing Home

Bradford Road, Bingley, West Yorkshire BD16 1TX Tel: 01274 592885 • •

Advert on page 4

Duchess Gardens Care Centre

Lady Lane, Bingley, West Yorkshire BD16 4AP Tel: 01274 551173 www.elderhomes.co.uk • • • •

Advert on page 60 RNHA member - See page 41

68 www.

.co.uk

Fairmount Nursing Home

10 Nab Wood Drive, Shipley, West Yorkshire BD18 4EJ Tel: 01274 592922 www.czajka.co.uk/fairmount.html • • •

Advert on page 58

••

Ivy House Nursing Home

6 Hollinwood Close, Moorhead Lane, Shipley, West Yorkshire BD18 4LG Tel: 01274 591476

••••

Staveley Birkleas Nursing Home

8-10 Staveley Road, Nab Wood, Shipley, West Yorkshire BD18 4HD Tel: 01274 588288 www.czajka.co.uk/staveley.html • • • •

Advert on page 59

We understand care, we practice compassion

Norwood House is one of the longest established nursing homes in Keighley and has built an excellent reputation for its high standards. Caring for people by people who care. Registered for people with Physical disability, dementia, mental health, old age, sensory impairment and young adults. Specialist care categories: Alzheimers, Bi-Polar, Cancer, Epilepsy, Parkinsons, Schizophrenia, Stroke. Pallative Care, Day Care, Respite Care, Convalescent care.

Promote the principles of care, independency, privacy, dignity, choice and anti discriminatory. Wi Fi/SKYPE for residents and wide range of daily activities. Pioneers of Telemedicine in conjunction with Airedale General Hospital. Participating with University of Leeds in their ‘Pilot Trial of Stop Delirium! (PiTStop!)’

Keighley (01535) 602137

Greenthwaite Close, off High Spring Gardens Lane, Keighley BD20 6DZ Website: www.norwoodhouse.co.uk Email: care@norwoodhouse.co.uk Fax: (01535) 692017 Proprietors: Mr and Mrs Chaggar

Listings continued Wellington House Nursing Home

82- 84 Kirkgate, Shipley, West Yorkshire BD18 3LU Tel: 01274 531244 www.wellingtonhousenursinghome.co.uk

Laurel Mount

••

BD20 Skipton Road, Steeton, Keighley, West Yorkshire BD20 6PE Tel: 01535 653204 www.czajka.co.uk/currergate.html • • • • •

Advert on page 59 Gables Nursing Home, The

65 Skipton Road, Silsden, Keighley, West Yorkshire BD20 9LN Tel: 01535 655846 • • •

Herncliffe Care Home

Spring Gardens Lane, Keighley, West Yorkshire BD20 6LH Tel: 01535 681484 www.herncliffe.co.uk • • •

Advert on page 71

RNHA member - See page 41

www.

Advert on page 72

Norwood House Nursing Home

Currergate Nursing Home

Woodville Road, Keighley, West Yorkshire BD20 6JB Tel: 01535 667482 • • •

.co.uk

Greenthwaite Close, High Spring Gardens, Keighley, West Yorkshire BD20 6DZ Tel: 01535 602137 www.norwoodhouse.co.uk • • • •

Advert above

Spring Bank Nursing Home

Howden Road, Silsden, Keighley, West Yorkshire BD20 0JB Tel: 01535 656287 •

Advert on page 71

Caring with kindness At Spring Bank our committed, friendly team care for our residents in a sympathetic manner. Residents are encouraged to make their own choices about their daily living activities and so maintaining their privacy, dignity and well being.

There are 3 reception rooms for relaxing in or taking part in the various activities arranged. A choice of homemade meals and baking is available daily and visitors are welcome at anytime. We have comfortable en-suite rooms enjoying views over the Aire Valley. For further details please contact us: Spring Bank Nursing Home, Howden Road, Silsden, West Yorkshire, BD20 0JB Telephone: 01535 656 287 â&#x20AC;˘ Fax: 01535 657 655 Email: denise_springbank@nevisinternet.com

Continuing your quality of life

Red Gables offers dementia and nursing care provided by experienced and well trained friendly staff. Set in a quiet residential area amidst picturesque landscaped gardens, we look forward to your visit. Red Gables Nursing Home Parish Ghyll Drive Ilkley LS29 9PR Tel: 01943 601113

Homecroft which is just a short walk from the town centre offers residential or respite care where everyone is respected and treated as an important individual. We invite you to call us or simply pop in for a no obligation look at our lovely home. Homecroft Residential Home 27 Victoria Avenue Ilkley LS29 9BW Tel: 01943 608062

www.queenslandcare.co.uk

Laurel Mount Care Home Woodville Road, Keighley, West Yorkshire. BD20 6JB Telephone: 01535 667482 • Fax: 01535 604366

• Registered 34 residents, catering for Old Age, Physical Disability & Dementia • Accredited as quality Standard 3 with Bradford Social Services • 2009 CQC Inspection Report - 2 Star = Good

The warm & friendly Homes are both set in private landscaped gardens and provide good quality healthcare for the elderly. Visitors are welcome without prior appointment.

Laurel Bank Care Home

Holdsworth Road, Holmfield, Halifax. HX2 9TJ Telephone: 01422 244123 • Fax: 01422 247212

• Registered 37 residents, catering for Old Age, Physical Disability & Dementia • Accredited with Calderdale Social Services Quality Standard • 2009 CQC Inspection Report - 2 Star = Good • Gold Standard Framework in care homes: achieved a standard of excellence in care for people nearing the end of their life For further information, an informal chat or to arrange a visit please contact the individual Care Home.

Listings continued Steeton Court Nursing Home

Red Gables Nursing Home

Advert on page 67

Advert on page 71

Sutton Hall and Lodge Nursing and Dementia Home

Riverview Nursing Home

Steeton Hall Gardens, Steeton, Keighley, West Yorkshire BD20 6SW Tel: 01535 656124 www.steetoncourt.co.uk • • •

Cornmill Walk, Off Sutton Lane BD20 7AJ Tel: 0845 6037743 www.orchardcarehomes.com • • •

Advert on page 9

Parish Ghyll Drive, Ilkley, West Yorkshire LS29 9PR Tel: 01943 601113 www.queenslandcare.co.uk •

Stourton Road, Ilkley, West Yorkshire LS29 9BG Tel: 01943 602352 • •

Troutbeck Care Home

Crossbeck Road, Ilkley, West Yorkshire LS29 9JP Tel: 01943 602755 • •

BD21

Advert on page 66

Parkfield House Care Home

Thwaites Brow Road, Keighley, West Yorkshire BD21 4SW Tel: 01535 609195 •

LS29 Burley Hall Nursing Home

Cornmill Lane, Burley-in-Wharfedale, West Yorkshire LS29 7DP • •

Advert on page 4

RNHA member - See page 41

72 www.

.co.uk

Index

Advertisers are in blue

06 Care Ltd

Abacus Care (Leeds/Bradford) Ltd Abbeyfield Grove House Abbeydale Residential Care Home Abbeyfield Able Community Care Acorn Nursing Home Active Socialcare Advantage Healthcare Affinity Trust Allerton Park Care Centre Allied Healthcare - Keighley Apex Nursing and Care Services Airedale & Bradford Crossroads Limited Ashcroft Nursing Home Ashfield House Ashville Care Home Assist Home Care Limited Audley Care

Barchester Beacon House BeCC Support Limited Beckfield Beeches Care Home, The Bierley Court Care Home Bingley Wingfield Nursing Home Bluebird Care Body & Soul Assistance Borrins Residential Home, The Bradnet Britannia Care Home British Nursing Association Bronte Care Services Bronte Park Residential Home Brookfield Care Home Burger Court Burley Hall Nursing Home

Care 24-7 Limited Care Dynamics (Yorkshire) Limited Care UK Care Unique Limited Caremark (Bradford) Carers & Companions Limited Carlton and Pelham House Carlton Home Care Carlton Manor Care Home Carlton Villas - Residential Home Catholic Care Cedars, The Cliffe Vale Registered Care Home Limited Cooper House Care Home Compassionate Home Care Limited Complete Care Agency Complete Care Group, The Copwood Respite Unit Cottingley Hall Nursing Home Creative Support - Bradford Service Croft House Care Home Crossley House Currergate Nursing Home Czajka Community Care Services Limited Bradford

Dignicare Limited Dimensions UK Ltd Duchess Gardens Care Centre

22 22 22 56 56 22 62 22 22 22 68 22 22 22 62 66 50 22 22 57 48 22 46 62 48 68 22 22 52 22 48 22 22 56 54 46 72 23 23 23 23 23 23 46 24 62 46 24 54 54 62 24 24 24 48 68 24 54 48 70 24 24 24 68

Elderthorpe Residential Home Elmar Home Care Limited Elmhurst Residential Care Home Elmleigh Convent Residential Home Emily Court Emm Lane Care Home Ethical Care Resources

54 24 46 56 48 50 24

Fairmount Nursing Home Ferndale House Firstpoint Homecare Ltd Flowers Care Home, The

68 50 24 48

Gables Nursing Home, The Ghyll Court Residential Home Ghyllside Goldsborough Home Care Glen Nursing Home, The Glen Rosa & Kitwood House Grange Court Residential Home Green Gables Residential Care Home Greenhill Greystones Nursing Home

70 56 54 24 68 56 54 52 54 64

Hallcroft (DCA) Harbourne Hawkstone House Hawthornes Residential Care Home, The Hazel Bank Care Home Heathers, The Heaton Grange Residential Home Helping Hands Ltd Herncliffe Care Home HFT HICA Home Care - Bradford Highdell Nursing Home Hillbro Nursing Home HKS Consultancy Group Holly Park Care Home Hollycroft Care Home Holme View Holmewood Homecroft Residential Home Housing 21 Mary Seacole Court Staveley Court Howgate House

24 48 54 52 64 48 50 24 70 24 24 66 68 24 68 56 48 56 56 24 24 66

Ivy House Nursing Home

K&K Ambler Kalcrest Care Ltd Kirkwood Care Home Knowles Court Residential & Nursing Home

26 26 56 62

Ladies in Waiting Langdale Residential Home Laurel Bank Care Home (Wilsden) Laurel Mount Care Home Leylands Rest Home Lifeways Community Care Lindisfarne Care Home Links Care Centre, The Lister House Nursing Home

26 48 52 70 50 26 56 62 64

73 www.

.co.uk

Local Care Services Limited Longfield House

26 52

Making Space (Bradford) Domiciliary Care Service Making Time Malvern Nursing Home Manor Park Care Home Medico Nursing and Homecare Mill Lodge Care Centre Mill View Care Home Moorfields Lodge Morton Close Mount Nursing Home, The

Newline Home Care Services Newline Rest Home Norman Lodge North West Community Services Ltd Norwood House Nursing Home

26 50 48 26 70

Oak Lodge Residential Home Oak Mount Oakhurst Nursing Home Oakleigh Care Home Oakworth Manor Care Home Oasis Community Care OK in the Community Limited Old Park Road Respite Unit Orchards Care Home, The Outreach Bradford

48 50 64 52 56 26 26 52 50 26

Park House Nursing Home Parkfield House Care Home Parkfield Rest Home Park View Park View Road Pollard House Prestige Nursing PULSE Community Healthcare

66 72 50 50 50 46 26 26

Queensland Homecare

Raikes Residential Home, The Red Gables Nursing Home Reevy Road Regency Court Riddlesden Rest and Convalescent Home Riverview Nursing Home Rix House Rose Cottage Rosegarth Residential Home Rosegarland Residential Home Royal Mencap Society

54 72 48 56 54 72 56 52 56 50 26

S and S Homecare SACAR Safehands Services Limited Saint John of God Hospitaller Services 1-2 Cuthberts Close 3-4 Cuthberts Close 1 Bedes Close 8, 10, 11 Bede’s Close 15-17 West Lane Salroyd Villa Scope Select Support 4U Sentinel Homecare Limited Sevacare Bradford Shakespeare Court Care Home Sheldon Ridge Sherrington House Nursing Home

26 26 28 66 66 52 68 68 52 28 28 28 28 62 62 64

74 www.

26 26 64 54 26 62 46 56 54 62

.co.uk

Silverlea Residential Home Southfield Care Home Spirit Care Limited Spring Bank Nursing Home Spring Mount Springfield Nursing Home St. Anne’s Community Services St Ives Disabled Care Centre St John of God Services St Paul’s Lodge Station Road Staveley Birkleas Nursing Home Steeton Court Nursing Home Stonham Bradford Straven House Residential Home Summerfield Private Residential Home Sun Health Care Sunningdale EMI Care Home Sunshine Care (Yorkshire) Limited Supported Lives Sutton Hall and Lodge Nursing Home

Troutbeck Care Home Thornfield House Thompson Court Three Sisters & Bronte View Total Home Care (Yorkshire) Ltd Twenty Four Seven Nursing - Domiciliary

United Response

Vision Care Services Voyage Specialist Healthcare

Wagtail Close Walmer Lodge Weaver Court Well Springs Nursing Home Wellington House Nursing Home West Bank Care Home Whiteoak Willow Bank Care Home Woodleigh Rest Home Limited Woodward Court Worth Valley Care Services Ltd

Yorkshire Housing Ltd

46 48 28 70 50 62 28 68 28 54 68 68 72 28 56 54 28 50 28 28 72 72 52 52 56 28 28 28 28 28 48 50 52 64 70 50 46 52 52 52 28 28

Overt Marketing Ltd has taken every care to ensure that the information contained in this Directory is accurate. The company cannot accept responsibility for any errors or omissions or if a home varies from the facilities listed either in an advertisement or the listings. Overt Marketing Ltd does not endorse or support any particular institution included in the Directory Caring Bradford. © Overt Marketing Ltd reserves all rights in the title Caring Bradford Directory and website and their design. Overt Marketing Ltd has taken every care to ensure that the information contained in this Directory is accurate. All the listings in this publication of care homes, care homes with nursing and home care providers are supplied by the Care Quality Commission (CQC). Bradford District Council or Overt Marketing Ltd cannot be held liable for any errors or omissions. All content is supplied by Bradford Social Services and was correct at time of publishing. The inclusion of advertisements for homes, agencies and services in this Directory does not act as an endorsement or recommendation by either Bradford District Council or Over Marketing Ltd. Bradford District Council’s distribution of this publication does not constitute their support or recommendation of any of the products or services advertised within. Caring Bradford™ is a trademark of Overt Marketing Ltd. Reproduction of any part of this publication in any form without the written permission of Overt Marketing Ltd is prohibited. This publication is available free of charge from Bradford Social Services or online at www.caringbradford.co.uk

Published by: Overt Marketing Ltd, 143 Main Street, Wilsden, Bradford BD15 0AQ. Publisher: Simon Harrup. Sales Manager: Alex Jowett. Production / Design: Chris Thorpe www.marketingcarehomes.co.uk

â&#x20AC;&#x153;You donâ&#x20AC;&#x2122;t stop laughin ...You grow old because HOLDEN GRANGE RETIREMENT COMPLEX

HOLDEN GRANGE - Retirement Complex

A luxury retirement complex in the heart of Baildon Village, built to the highest possible standards, allowing you to enjoy a truly independent lifestyle free from the worry of having to move again should your circumstances change. Self contained one bedroom apartments finished to your own requirements; with south facing garden, house manager, 24 hour support line, weekly domestic and maintenance help, communal lounges, security camera entrance, onsite parking, overnight suite for visiting family or friends. Holden Lane, Baildon, Shipley, West Yorkshire BD17 6RZ

Telephone: 01274 458007 www.baildonretirement.co.uk

GRANGE COURT RESIDENTIAL HOME

GRANGE COURT - Residential Home

A luxuriously elegant, south-facing residence with an enviable reputation for quality residential care services for the gentle elderly, delivered by a highly motivated staff team.

Station Road, Baildon, Shipley, West Yorkshire, BD17 6HS

Telephone: 01274 531222 www.holdengrange.co.uk

HILLBRO NURSING HOME

HILLBRO - Nursing Home

An historic residence in a picturesque, wooded setting, offering a relaxed environment for the elderly mentally infirm client. We provide recreational therapy with planned, individual 24 hour nursing care delivered by qualified nursing staff . Holden Lane, Baildon, Shipley, West Yorkshire BD17 6RZ

Telephone: 01274 592723 www.holdengrange.co.uk

OAK LODGE RESIDENTIAL HOME

OAK LODGE - Residential Home

Oak Lodge provides a quality environment where service users can maintain an independent lifestyle, with supervision and encouragement from a dedicated caring team to promote their dignity and rights as an individual through a holistic personal centered approach to their mental health needs. 11 Oak Villas, Manningham, Bradford, BD8 7BG

Telephone: 01274 546920 www.holdengrange.co.uk

To arrange a visit please call: 01274 458007 Head Office: Holden Lane, Baildon, Shipley, West Yorkshire, BD17 6RZ email: enquiries@holdengrange.co.uk www.holdengrange.co.uk Proprietors: Mr M & Ms A Berry

PARK VIEW

Specialists in the care of the elderly Your guarantee of service and comfort in Bradford ❋ Homely Atmosphere ❋ Situated overlooking beautiful parkland ❋ Near city circle bus route ❋ High quality home cooking ❋ Visiting Optician, Minister, G.P.

Hairdresser, Dentist, Chiropodist. ❋ 24 Hour Personalised Care

❋ Sitting Room, Drawing Room,

Dining Room, Conservatory ❋ Mostly single rooms, many with en-suite facilities ❋ Full nurse call system ❋ Close to shops ❋ D.S.S. and Private Residents welcome ❋ Registered with Care Quality Commission

8 North Park Road, Heaton, Bradford BD9 4NB

NATIONAL CAREassociation

Tel: 01274 544638

The voice of the nation’s independent care sector

BRONTE PARK

Specialist residential care for clients with dementia type illness (EMI) A beautiful Grade II listed former mill owners house set in the heart of picturesque Bronte Country (Haworth) providing quality care in a relaxed homely atmosphere. Our dedicated friendly staff team offer specialised 24 hour personalised care, in a supported, safe environment, under the supervision of The Manager. Please contact us to arrange a visit and see the home for yourself.

Tel: 01535 643268

Bridgehouse Lane, Haworth, BD22 8QE