January 2021 FREQUENTLY REQUESTED NUMBERS
Mayor’s Message
MAYOR’S OFFICE
Grant Elementary . . . . . . 801-264-7416
COMMUNICATION IS KEY
mayor@murray.utah.gov
Heritage Center (Senior Programming) . . 801-264-2635 Hillcrest Jr. High . . . . . . . 801-264-7442 Horizon Elementary . . . . 801-264-7420 Liberty Elementary . . . . . 801-264-7424 Longview Elementary. . . 801-264-7428 Ken Price Ball Park . . . . . 801-262-8282 Miss Murray Pageant (Leesa Lloyd) . . . . . . . . . . 801-446-9233 McMillan Elementary . . 801-264-7430 Murray Area Chamber of Commerce.. . . . . . . . . . 801-263-2632 Murray Arts Advisory Board (Lori Edmunds) . . . . . . . . 801-264-2614 Murray Boys & Girls Club . . . . . . . . . . . . . 801-268-1335 Murray City Cemetery . . . 801-264-2637 Murray Community Education . . . . . . . . . . . . . 801-264-7414 Murray High School . . . . 801-264-7460 Murray Museum . . . . . . . 801-264-2589 Murray Parks and Recreation Office . . . . . . . 801-264-2614 Murray Parkway Golf Course . . . . . . . . . . . . 801-262-4653 Murray Park Aquatics Pool . . . . . . . . . .801 290-4190 Mick Riley Golf Course (SL County) . . . . . . . . . . . 801-266-8185 Parkside Elementary . . . . 801-264-7434 Riverview Jr. High . . . . . . 801-264-7446 Salt Lake County Parks and Recreation . . . . . . . . 801-468-2560 Salt Lake County Ice Center . . . . . . . . . . . . . 801-270-7280 The Park Center . . . . . . . . 801-284-4200 Viewmont Elementary . . 801-264-7438
Occasionally you may have the need to reach out to the city for one reason or another. Maybe you have a question about a recreation program or want to report a pothole. As a city, we strive to maintain an open line of communication with our residents. Our city website (murray.utah.gov) is updated regularly to answer many questions about what is going on in Murray. In May we implemented a new Murray City monthly e-newsletter to help keep you informed via email. You can subscribe to the email newsletter on our website. We also post on our city Facebook, Instagram, and Twitter pages. In addition, several of our departments, such as Parks and Recreation, Power, and Fire, post to their social media pages regularly. We also continue the longstanding practice of utilizing the Murray Journal to publicize city activities. On those occasions that you need to contact the city, it may not always be clear which department or division can help you. On the front page of our website there is a “button” called “Report a Concern.” Clicking this button opens a window with some helpful phone numbers, and links to a form for reporting problems. Whether it be a street issue or a code enforcement complaint, using this form will direct your communication to the right person who can help you or respond to your concern. The mayor’s office can also help direct calls to the right department. We want to make things as straightforward as possible in communicating with you, so we are always open to suggestions for improving our website and social media outlets. Email is a good way to make suggestions and there are email addresses for all our departments on the website.
D. Blair Camp, Mayor
801-264-2600 If you have a complaint or concern, we want to hear from you. 5025 S. State Street Please be as specific as possible Murray, Utah 84107 and focus on the facts of the problem or situation. Often a resident is frustrated when making a report, but rude or offensive comments toward an individual or individuals is not productive. Our Murray City employees will respond and help where they can. There are limits to what a city can legally do, and in some cases it’s not the answer the complainant may be looking for. Sometimes the city is asked to intervene on matters where the city has no jurisdiction or authority, especially involving disputes between neighbors and private property issues. In addition, the city has no authority to enforce HOA regulations. It’s also difficult to enforce anonymous complaints because code enforcement involves a criminal citation and by law there must be a complainant. On a positive note, we appreciate your observations throughout the city and when you let us know there are issues we need to address such as streetlights that have burned out, signs that are damaged, graffiti, and so forth. We are constantly seeking to improve our services and communication. I believe in the concept of continuous improvement and I know that there are always ways that we can improve. I like this quote by the author and professional speaker Rich Simmonds: “Communication is only effective when we communicate in a way that is meaningful to the recipient, not ourselves.” I hope you will visit our website and social media outlets regularly to stay informed, and please share with us your suggestions for improvement in making our communication more meaningful to you.
Murray Fire Department – Sub-for-Santa Annually, members of the Murray City Fire Department take on a Sub-for-Santa project, carefully selecting, organizing, and delivering gifts to a local family. This year, along with the Murray Local 4821 Professional Fire Fighters of Utah and Nordstrom’s Department Store, books, toys, and winter clothes were delivered to some children who had recently lost their father. Firefighters, along with their spouses, took to the stores and with money from their own pockets, purchased items for the mother and children. The fire department doesn’t have a sled to deliver the gifts, but we do have some big trucks. Last week, after all the presents were wrapped, it was time for the delivery. The big yellow ladder truck made its way through the streets of Murray to drop off the huge stack of presents. Our Sub-for-Santa program not only makes the holiday bright for the recipients, but also for those who generously
donate their funds and time to this worthy project. From our family to yours, we wish everyone a happy, healthy, and safe holiday season. Murray City Fire Department Jon A. Harris, Fire Chief