James & Nicolette Pamphlet

professional real estate solutions.

your trusted real estate team.

JAMES AND NICOLETTE REAL ESTATE TEAM WHO WE ARE The James & Nicolette Real Estate Team brings a virtually unmatched breadth of talents, high energy level, & depth of experience to the Portland/Vancouver real estate market. It’s not just their years of experience that have made them top producers in the Metro area; it’s their accessibility, responsiveness & ability to listen that allows them to navigate the highly fluid & dynamic currents in real estate.

JAMES LOOS Licensed since 2011, James spent the last decade on the Jeanne Paul Team at Windermere before Jeanne passed the team baton over to him. He loves the ever-changing nature of real estate which basically guarantees no two days are same. James is a 3rd generation Portland native & a graduate of Portland State University with a Bachelor of Arts degree. He has also volunteered with Habitat for Humanity and LOVE Portland – two programs dedicated to making Portland a more livable city.

NICOLETTE SAYLES After a successful career in the Information Technology field, Nicolette made the transition to real estate to feed her passion for people, home design & the city of Portland. Her sense of design & tech savvy make her our marketing MVP. Her ability to see the big picture of her clients’ needs while managing the nuances if each transaction make her a valued asset to the team. When not conducting real estate activities, you will find her baking or checking out parks around town with her French Bulldog (and their team mascot) Ren.

WHAT SETS US APART COMMUNICATION Responsive. Accessible. Speedy. Call, text or email – whatever your flavor. Days, nights or weekends. Because homes can be won or lost within hours in this frenetic, information & internet-driven market.

FULL SERVICE At your service, always. We take care of everything pertaining to the sale or purchase of your home. You have enough to worry about, and we work to make your experience smooth & seamless.

TECHOLOGY Always adapting with technology. Tech is the forefront of our biz and how we communicate with our clients and industry peers. Most importantly, also how we effectively market on your behalf. We are committed to keeping up with evolving technology to better serve you – using QR codes, SEO tags, Google Analytics, social media, digital ad campaigns, etc.

SECURITY Protecting you, every step of the way. Fraudsters are getting smart, but so are we.

We have taken detailed security measures to protect ourselves, but especially our clients so you never fall victim to cybercrimes.

FOR OUR SELLERS - Schedule home energy audit (required for sellers in the city of PDX) - Schedule professional photography (including drone or videos if appropriate) - Research your home (thru the county, city, historic records, walk scores, permits, etc) - Create market analysis - Strategize with you on appropriate list price to achieve the highest sale price - Input MLS data - Generate all listing paperwork, disclosures & supplemental documents - Order TRIO from escrow - Verify tax info - Gather comparable home sales - Help sellers stage with their own furniture (if occupying during the sale) - Order signpost to be delivered - Generate marketing flyer & other print media (postcards, brochures) - Generate improvements and features list (if applicable) - Host & advertise All Broker Tours - Host & advertise Windermere 1st Look Tours - Host & advertise Sunday open house - Advertise thru paid distribution list via email campaign – called The Masters Circle (top 250 agents in the tri-county/Southern Washington areas) - Advertise thru social media (Facebook, Instagram) - Schedule bids for any work prior to listing - Schedule bids for areas of concerns after inspections - Schedule & coordinate stager for bid - Schedule floor plan & property measurement w/accredited service - Assist in finaling open permits - Arrange showings, answer sign calls & coordinate showings with Buyer Agents - Collect feedback from agents who have shown the home - Present & review all offers - Orchestrate multiple offers (if applicable) to maximize your net gain - Open escrow & establish lines of communication with the lender - Assist in delivering all HOA documents - Send appropriate HOA questions to the HOA rep for verification - Review preliminary title report for accuracy - Send all invoices to escrow to be paid out at closing - Assist in scheduling signings with escrow - Review estimated settlement statement for accuracy

FOR OUR BUYERS - Meet to discuss your home buying time-table - Recommend lenders & coach you on why the right lender can make or break a transaction - Develop a home search criteria & implement the search - Send daily prospects - Attend weekly sales meetings to get a leg up on upcoming homes before they hit the market - Read & review emails from Master’s Circle for hot new listings - Check Windermere private Facebook group for potential new listings - Schedule a “sample platter tour” to get to know your wants & needs - Coordinate pre-approval letters with your lender of choice - Coach you on how best to win in a multiple offer situation by crafting a competitive offer - Review pros & cons of different types of inspections - Coordinate inspections & meet inspectors - Gather bids for potential repairs on the home you’re in contract to purchase - Open escrow & establish lines of communication with the lender - Assist in delivering all HOA documents - Send appropriate HOA questions to the HOA rep for verification - Review preliminary title report for accuracy - Send all invoices to escrow to be paid out at closing - Assist in scheduling signings with escrow - Review estimated settlement statement for accuracy - Provide comprehensive list of utilities needed to be set up by possession date - Deliver keys & do a final walk-thru on completed repairs (if applicable) - Be available long after the sale regarding maintenance of your systems - Provide contractor contact info - Send final HUD’s prior to tax season the following year - Give advice on what to improve on your home for maximum return on investment (even if not planning to sell) - Set up you & your home with our service Homebot (sends monthly market data on your home and your ‘hood so you can stay up to date)

WHAT OUR PEEPS SAY ABOUT US “They listened carefully to our wish list, then adjusted their understanding of us as we viewed houses and gave feedback. They are extremely knowledgeable about the traits of specific neighborhoods and they can each step in at a moment's notice so we never lost momentum. Their communication and responsiveness was rapid and clear, no time was wasted, everyone was on the same page, always!

They really helped take a lot of stress out of the process, we felt very cared for. If you want a high stepping, professional, get-it-done team, get Nicolette and James on your side!”

-HOWARD, buyer

“They did everything for me at every stage to sell my house. Professionals, experienced with timely service and always there to answer questions. I will call on them for my next real estate transaction.”

-JAMSHID, buyer & seller

“James was an absolute pleasure to work with in buying my first home. They always gave informed perspective and valuable information which was highly appreciated and useful in the scary process of home buying. They were attentive, accommodating and incredibly helpful along every step of the way. I couldn't have done it without them.”

-PATRICIA, buyer

“We were first time home buyers and worked with James for more than a year.

James is kind and nice. A joy to work with. He helped us navigate this crazy Portland Real estate market and handled all our questions with patience (and a great sense of humor). He is knowledgeable and sharp, and helped strategize on every offer we made. His experience was appreciated through this whole process and we would definitely recommend him to our friends!”

-SID, buyer

PRICING TO MAXIMIZE BUYER ACTIVITY Timing of buyer activity

A property receives the most traffic within the first few weeks of hitting the market. It is important to get the price right in order to gain the attention of interested buyers and maximize your home’s position in the market.

Attract buyers using competitive pricing Using competitive analysis & market research, we recommend a price for your property to generate the most activity and offers early before buyers move on to newer listings.

If the asking price is too high, then the property will appeal to fewer buyers.

OUR STEP-BY STEP PLAN FOR YOU As your trusted advisors, we’ll be there to guide you throughout your home selling process to ensure your experience is as seamless & stress-free as possible.

PRE-MARKET

1

2

3

4

Complete listing paperwork

Prep your property for market, coordinate vendors

Pre-market & promoted property to Windermere agents (and/or launch coming soon)

Develop and execute marketing strategy & media plan

6

7

Coordinate showings, give private tours, and solicit feedback from agents

Monitor the market, provide updates and assess strategy moving forward

18

ON MARKET

15

List property online, Master’s Complete listing circle eblast, host paperwork broker tours & open house CLOSING

9

10

11

Work with buyer’s agent to negotiate any repairs, credits & schedule contractors (if necessary)

Collaborate with escrow company to ensure all necessary paperwork is complete

Conduct final walk through, review settlement statement, sign & CLOSE!

Review offers and negotiate the Complete listing optimal contract. paperwork Create transaction timeline (inspections)

YOUR LISTING LAUNCH

PRE-MARKET -

Home preparation Photography Pricing Pre-list marketing campaigns

ON MARKET -

Full marketing launch Broker tours Open house Feedback gathering Assessing strategy & monitoring market

OUR IMMEDIATE NEXT STEPS COMPLETE LISTING PAPERWORK. The listing agreement is a contract that explains our relationship and the high level of service you will be provided.

BEGIN TO PREPARE YOUR HOME FOR MARKET. Let’s determine next steps together.

CONTINUE TO MONITOR MARKET & ASSESS STRATEGY Once your home is ready for market, we will reassess market data and finalize our pricing strategy to make sure we are in line with any recent market updates in your ‘hood.

LAUNCH YOUR PROPERTY!

A MESSAGE FROM US Thank you for allowing us into your home, we greatly appreciate the potential opportunity to work together.

As a team, we pride ourselves on building quality relationships with people – partnering with those who hold the utmost integrity is crucial to us and one of our many benefits to our clients. It is not just about the agent(s) you hire, but also the resources they are able to provide. We only partner with highly regarded professionals whether it be escrow officers, lenders, photographers, stagers, etc. For us, selling homes is all about story telling and highlighting each homes unique characteristics & in a professional manner.

It is our mission is to understand our clients needs & goals, and work diligently to achieve those goals. We would be honored to work alongside you, acting as your trusted advisor through this process.

JAMES LOOS 503.347.1654

NICOLETTE SAYLES 503.680.0963

team@jamesandnicolette.com jamesandnicolette.com @jamesandnicolette.re