Multi Level Marketing

Page 35

hourly. The successful ones learn to deal with them and develop techniques to manage and solve them. Unfortunately, even well-intentioned leaders can be overwhelmed by circumstance and their own stubbornness. President Lyndon Johnson's experience in Vietnam is one such example; no matter how hard he tried, Johnson could not bend the will of the enemy, nor remove U.S. troops in a manner he deemed honorable. Likewise, the management of Chrysler Corporation in the late 1970s watched as the companycontinued to produce uncompetitive products and accumulated crushing debts. Solving those problems took radical solutions. Upon taking office, President Richard Nixon began removing ground troops in a planned reduction. At the same time, he kept pressure on North Vietnam with heavy bombing raids as well as incursions into Laos and Cambodia to prevent supplies from reaching troops in South Vietnam. Lee Iacocca became President of Chrysler (later Chairman) and shortly sought government loans to save the Company. A short time later, Chrysler introduced the minivan, acquired American Motors, and positioned Jeep as America's first sport utility vehicle. Neither Nixon nor Iacocca's solutions were over night successes; it took Nixon until his second term to end U.S. involvement in Vietnam, and it took Iacocca time to pay off the loans and nudge his company into the red. Both Nixon and Iacocca suffered reverses in later ventures, but both did achieve some gains. Nixon extricated American troops from Vietnam, and Iacocca helped resurrect Chrysler. Few leaders can wait for the next in line to solve their problems. If they did, they (like Johnson and Chrysler management) would be out of a job. Leaders must devise solutions immediately or risk losing the loyalty of their followers. Good leaders, I believe, operate with a mindset that says, "problems are really solutions in waiting. Most important, good leaders come to realize that their most able resource in any problem situation is the people around them. Just as problems do not occur in the vacuum, neither do solutions appear from thin air. It is a mistake for leaders to assume that they must solve every problem by themselves. Problem solving, like leader ship in general, requires involvement of others. Leaders should make hard decisions and set direction for the organization, but they also need to seek input from those involved, particularly those who must implement the solution. Good leaders seek advice from all stakeholders (customers, employees, suppliers) and then make a decision. There are concrete steps that leaders can take to address problems. Assess the situation Stand back and take a deep breath. Even in the heat of battle, combat officers learn to divorce themselves momentarily from the danger of the moment so that they can assess the situation before make a decision. By stepping back, if only for a day, an hour, even five minutes, gives the leader the benefit of perspective and time. Assessment in this situation is a form of reflection; it helps the leader to "get out of himself" and just think. Envision the outcomes


Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.