Chapter 15: Advertising, Sales Promotion, and

Page 13

Consumer Consumer -- Promotion Promotion Tools Tools

15-13 15-13

Short-Term Incentives to Encourage Purchase or Sales of a Product or Service. Consumer-Promotion Tools

Consumer-Promotion Objectives Entice EnticeConsumers Consumersto to Try TryaaNew NewProduct Product Lure LureCustomers CustomersAway Away From Competitors’ Products From Competitors’ Products Get GetConsumers Consumersto to“Load “LoadUp’ Up’ on onaaMature MatureProduct Product Hold Hold&&Reward Reward Loyal Loyal Customers Customers Consumer ConsumerRelationship Relationship Building Building

Samples Samples Coupons Coupons Cash CashRefunds Refunds Price PricePacks Packs Premiums Premiums

Advertising Advertising Specialties Specialties Patronage Patronage Rewards Rewards Contests Contests Sweepstakes Sweepstakes Games Games

Point-of-Purchase Point-of-Purchase Displays Displays  Copyright 1999 Prentice Hall


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