the end-to-end approach to quality control
CONTENTS 2. INTRODUCTION 3. STANDARDISE SPECIFICATIONS 3. SMART DATA CAPTURE 4. PERFORMANCE REPORTING 4 & 5. DATA SHARING 6. EXPERTISE & TESTIMONIALS
THE FACTS The competitiveness of food production will soon be more dependent on the reliability of safety, acceptability of the production procedures and quality of the food, than on quantity and price. Forward thinking retailers destined to triumph in the fresh arena have consequently put quality at the heart of their business strategy. With quality performance now elevated to a corporate level, investment in technology to underpin the consistency of the offer to customers is key in order to give the visibility to drive performance and margin within the business and its supply base.
THE END-TO-END APPROACH TO QUALITY CONTROL Muddy Boots, experts in quality assurance solutions, is transforming world leading retailers and food producers’ approach to quality within their business. With its paperless Greenlight Quality Control solution, Muddy Boots’ unique approach revolutionises today’s traditional document based compliance process, into a data driven process that adds significant value. Muddy Boots has discovered that clearly aligning all activities and stakeholders on exact quality criteria gives businesses deep visibility and clear transparency on the quality performance across all operations, from Field to Fork. Businesses are able to pinpoint problem areas and collaborate with suppliers to deliver consistent improvements. Cost through waste is driven out through a ‘right first time’ approach, with significant impact on the bottom line. All aspects of quality are available in one single place. With increased transparency and the wider sharing of data, businesses will have a 360° view on site, supplier and product performance up and down the chain.
CUSTOMER EXAMPLES With customers at every level in the food vertical, Muddy Boots has expert knowledge and insight into the challenges that face the suppliers and the likely impact now and in the future.
RETAIL / MANUFACTURERS
DIRECT SUPPLIERS 02.
STANDARDISE SPECIFICATIONS BUILD A FOUNDATION FOR ACCURACY & CONTROL Greenlight’s cloud-based computing offer enables central management and maintenance of specifications with detailed quality attributes. Accurate version control and approval stage gates can allow suppliers to participate, improving the management of specs and variations to reduce the burden placed on technical teams. Once completed and set to live, the specification automatically generates a corresponding assessment, which can instantly be seen on any connected and authorised ‘Mobile’ device. Product and facility assessments and workflow controls are highly configurable – giving the business total control and visibility of process and products. Examples include: • Product Checks – Intake, Online, Dispatch and Shelf Life • Facility Management – Facility, GMP, Machine/Start-up Checks • Label – Label and Packaging
SMART DATA CAPTURE
AVOID DUPLICATION, YIELD PRODUCTIVITY GAINS OF UP TO 50% Using mobile devices, Greenlight Quality Control gives your inspection teams total freedom in an on or offline environment to complete assessments at any location. •
Live specifications are presented as a checklist of attributes against which the product or facility is assessed
Easy to use, highly visual interfaces gain quick adoption with users. Access to specifications and reference documentation mitigates subjectivity, whilst intelligent scoring improves accuracy and consistency across teams
With built-in cameras evidencing results in real time could not be easier. Time savings at this point are significant as manual reporting effort is eliminated
Instant notifications and workflow controls ensure issue management is effective, rigorous and highly transparent
ACCESSIBLE PERFORMANCE REPORTING & SCORECARDING With a quality process driven by data, not documents, operational performance data and reports are pushed instantly to the target audience. •
Operational teams manage day-to-day product or process issues by exception in real time
Suppliers receive instant notification of performance issues and rejections, ensuring they remain focused on quality as a key performance indicator
Highly visual dashboards and scorecards make for rapid interpretation with drill-down capability to pinpoint problems at a transactional level
With increased transparency on performance and wider sharing of data within the supply base businesses are experiencing positive collaboration, yielding consistent improvements
All aspects of quality performance are held in one place; galvanising both technical and commercial teams in a 360° view of site, supplier and product performance up and down the chain.
AUTHORISED DATA SHARING
AT ANY LEVEL, FROM SENIOR EXECUTIVES, THROUGH TO OPERATIONAL INSPECTION TEAMS & SUPPLIERS CONFIGURABLE REPORTING DASHBOARD
USER SCORECARD REPORT
QC PERFORMANCE SUMMARY REPORT
SUPPLIER BENCHMARK REPORT PERFORMANCE SUMMARY BETWEEN 26/02/2011AND 26/03/2011 SUPPLIER SUMMARY AVE. SCORE Supplier 1 Supplier 2 Supplier 3 Supplier 4 Supplier 5 Supplier 6 Supplier 7 0
SUPPLIER PROFILE REPORT
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4 Supplier 4
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1 Supplier 1
QUESTION RESPONSE REPORT
© Muddy Boots Software Limited 2009
QC SUMMARY REPORT
QC CHECK REPORT
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EXPERTISE TECHNICAL • Muddy Boots’ highly resilient, secure cloud based solution significantly reduces the cost of ownership • As experts in systems integration, such as ERP, the integrity of master data is maintained • Scalable and easy to deploy, with preconfigured options, technical teams can get operations up and running quickly, delivering immediate value to the business
SERVICES • With knowledge and a clear understanding of the challenges facing many businesses, Muddy Boots is able to advise and support its customers to enable them to identify problem areas, resulting in rapid return on investment
CUSTOMER TESTIMONIALS COLES SUPERMARKETS MUDDY BOOTS WINS ‘IT VENDOR OF THE YEAR’ Greenlight was recognised by Coles for providing a support system that created the greatest service improvement, cost saving and enabled the greatest increase in business income over the past 12 months. “Greenlight QC has given Coles first class product quality monitoring and performance reporting capability. This helps us focus our efforts in partnership with our suppliers, to achieve our objective as Australia’s leading supermarket for quality produce.” Jackie Healing, Head of Quality, Policy and Governance at Coles supermarkets
BARFOOTS OF BOTLEY
2.5 MILLION QUALITY CHECKS WITH GREENLIGHT “When dealing with fresh produce, constant improvements and efficiencies have to be delivered; resulting in better productivity and cost reductions. Since the introduction of Muddy Boots, issues are more readily identified and then plans are put into place to resolve them,” Justin Creasy, Technical Director at Barfoots of Botley
50% TIME SAVINGS WITH GREENLIGHT “We can now instantly generate an inspection report, take pictures on the hand-held device and send the report straight to the management team and supplier. This instant alert has improved the communication both internally and with our suppliers and has allowed us to identify which areas of the business are working well and which areas need improving.” Stephen Shields Technical Manager at Huntapac Produce
...your partner for good
Muddy Boots Software Ltd t: +254 (0)41 200 5587 e: firstname.lastname@example.org Contact details for our worldwide offices can be found at www.muddyboots.com
Published on Jun 10, 2012
Welcome to Muddy Boots Software's Greenlight Quality Control information pack on behalf of our Kenyan office.