1800 Mareva Company Profile

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COMPANY PROFILE

1800MAREVA
Table of Contents ABOUT US................................................................................................................................................................. 3 OUR MISSION AND VALUES...................................................................................................................................... 3 OUR TEAM................................................................................................................................................................ 3 OUR REGION............................................................................................................................................................. 4 OUR PARTNERS AND STAKEHOLDERS 5 OUR PRODUCTS AND SERVICES 6 OUR BUSINESS OPERATIONS AND OUTLOOK 6 OUR AWARDS, MEMBERSHIPS AND RECOGNITION 7 TESTIMONIALS.......................................................................................................................................................... 7 HOW CAN WE ADD FURTHER VALUE TO THE COMMUNITY?................................................................................... 8

ABOUT US

1800MAREVA is a privately-owned business operating in remote Northern Territory. We offer a diverse range of business solutions across professional, industrial and community sectors, including local transport, landscaping, gym/fitness, advertising, tourism, and security services.

The business was established in 2014, quickly forming strong, loyal, and meaningful community ties and solid business associations throughout the region. As operations have expanded, we have refocused and redefined the way we work with our staff and our community to offer smarter, more innovative services.

Today, we operate with three service standards in mind – take care of people, provide professional service, and produce results. These standards, accompanied with our innovative approach and resourceful networking, have allowed our business successfully service our community and grow the range of services we offer in the East Arnhem region.

We heavily invest into our business functions, processes and employees to ensure we can deliver remote services with a professional and flexible ‘make-anything-happen’ approach.

OUR MISSION AND VALUES

At 1800MAREVA, our mission is to provide services that will generate prosperity for the region while we strive to create positive generational change and empowerment for people in the community.

In recent years, we have achieved a great deal and many of our successes are as a result of our committed clients, stakeholders and community. We also aspire to achieve a lot more in the future but this would not be possible without the continued support of our community. Therefore, we have developed some operating principles that guide the way we do business. These values help us make the right decisions while we service our region

In our daily business, we aim to:

- Innovate the way we do business.

- Provide opportunities to bring people together.

- Employ, train, and develop local talent.

- Be accountable for our actions.

- Identify opportunities to empower the community.

OUR TEAM

1800MAREVA is a small to medium business operating in both challenging and competitive markets. As a result, we have developed an organisational structure to ensure we remain compliant with our contractual obligations, while remaining flexible to share resources across sections of the business as required. We have developed the following organisational structure to oversee operations:

- Sole Managing Director / Business Development | Mareva Pearse

- Executive Assistant | Giselle Galbraith

- Human Resources | Maria Elferdo

- Info & Technology | V e r n z

- Graphic Designer | Carl Toribio

- Operations Manager / Landscaper / Quality Control | Shaun Colbeck

- Business Support | Maria, Carl, Vernz

- Governance & Compliance | Cassie Budja

- The Verve Group | Accountant, Bookkeeper

- Legal | Withnalls

OUR REGION

1800MAREVA’s centre of operations is located in the East Arnhem town of Nhulunbuy, Northern Territory. Set against a spectacular natural environment, the region has a history of trade and entrepreneurship, and is connected with national and international markets. There is an estimated population of 13,000 people dispersed across the region, of which more than 75% are Yolŋu or Anindilyakwa.

Nhulunbuy is the region’s services hub with major industries traditionally in mining, government services, tourism and Aboriginal owned/operated businesses. Nhulunbuy and its surrounding areas are Indigenous-owned private lands, with the township, mine and other areas covered by special leases.

Nhulunbuy has all the facilities expected in a modern town, including three schools, a district hospital, two shopping centres, two childcare centres, restaurants and sporting facilities. It also hosts a surf club, boat club and golf club with a nine-hole golf course.

Rio Tinto Gove Operations was established in 1968 and they lease the footprint of the township from the Traditional Land Owners. Rio Tinto expect that bauxite mining operations in the Gove Peninsula will cease in 2030 and they are doing significant work to support closure of the operation.

As Rio Tinto’s mining operations on the Gove Peninsula continue its path towards closure over the next ten years, it is likely to cause a shift in industry focus. As a result, this presents considerable opportunities for entrepreneurial enterprises looking to stay on after the mine’s closure 1800MAREVA is closely watching the transition of Nhulunbuy from a mining town for opportunities that align with our values and business objectives.

OUR PARTNERS AND STAKEHOLDERS

Currently, many of the region’s residents are either directly or indirectly employed as a result of local industries noted above and, in turn, make them the greatest proportion of 1800MAREVA’s stakeholders As a result, a large portion of our customer base has traditionally been the residents of Nhulunbuy seeking direct services through businesses offered by 1800MAREVA, such as the Buff Club and the People’s Advocate. However, a growing portion of 1800MAREVA’s revenue in recent years has been through partnerships with local business and the Northern Territory Government utilising Golbuy Transport and Arnhem Landscaper

As mentioned, 1800MAREVA has the pleasure of working with a large and diverse range of clients across a number of industries. Some of our partners and clients that we are proud to work with are listed below.

• Northern Territory Government

• Monadelphous Group

• Culture College Arnhem Land Aboriginal Corporation

• Gove District Hospital

• Rirratjingu Aboriginal Corporation

• Qantas Airways

• Garma Festival

• Gove Real Estate

• East Arnhem Regional Council

• Nhulunbuy Speedway

• East Arnhem Residents

OUR PRODUCTS AND SERVICES

1800MAREVA provides a range of products and services across several industries in the East Arnhem region, trading as the following businesses:

Golbuy Transport | Operating since 2021, we were awarded the Northern Territory Government School Bus Contract for East Arnhem, 2021 - 2027. We own a fleet consisting of three coach buses and three coaster buses. Since November 2022, we have also contracted to Qantas as their Ground Handling Crew at the Gove Airport.

Buff Club Gym | Operating since 2018, as a local fitness and wellness space. Currently holding 200+ members.

Arnhem Landscaper, Traffic Control, Labour & Equipment Hire | Established in 2023, with 21 years of experience in landscaping design, construction and maintenance. We also provide specialised labour and equipment hire services.

Baru Security | Operating since 2017 under Firm Holder License 1144, our local security venture provides support to local community events, helping to keep people and assets safe.

The Dog House & Sour As Salty Plums | Operating since 2019, our mobile food van is available for catering, sponsorship or hire for local events

The People’s Advocate | Operating since 2020, our magazine and local print media business offers local news and advertising opportunities for the region.

Top End Tahitian | Operating since 2014, Top End Tahitian is undergoing a rebrand and restructure to provide cultural events management and tourism services.

OUR BUSINESS OPERATIONS AND OUTLOOK

1800MAREVA operates a diverse range of business enterprises across the East Arnhem region. This has ensured robust growth and performance in recent years while many industries have struggled. 1800MAREVA aims to ensure continued annual revenue growth of 4% above the rate of inflation over the next 4 years. Business strategies, goals and the actions to achieve these goals are outlined in the 1800MAREVA Business Strategy 2023-2027.

Several long-term contracts also ensure a stable revenue stream that has enabled the business to expand its list of assets and services. Existing contracts held by 1800MAREVA include:

• Northern Territory Government |Nhulunbuy School Bus Service | 2022 – 2027

• Qantas Airways | Ground Handling & Check-In Services| 2022 – 2027

• Monadelphous Group |Shutdown Mine Transfers | 2022 – Ongoing

Supporting these contracts and other business operations, 1800MAREVA boasts an extensive fleet of passenger vehicles, plant, and equipment. These vehicles are pooled, and available for use across all areas of operations. This method of pooling vehicles across different areas of the business has

enabled 1800MAREVA to create efficiencies by reducing operating costs and minimising vehicle/equipment downtime. Some of the major assets owned/operated by 1800MAREVA include:

• 3 Passenger Coach Buses

• 3 Coaster Bus

• 1 3-Way Hydraulic Tipper Truck

• 1 Skid-Steer Loader

• Various passenger fleet vehicles and trailers

• XXXXXX

OUR AWARDS, MEMBERSHIPS AND RECOGNITION

1800MAREVA is a local, East Arnhem business that can see the benefit of giving back to its community. We are active supporters and members of Tourism NT, the Australian Tourism Data Warehouse, Territory Proud, Seniors Card, Mental Health Alliance, and sponsor a number of Territory initiatives, including the Top End Mental Health Services’ Cowdy Unit and the Gove Senior and Junior Touch Football Association.

The broad range of industries also requires 1800MAREVA to hold a significant number qualifications and accreditations. These qualifications paired with the considerable skills, experience and expertise enable the business to provide a safe quality service to our community. Some of the qualifications and accreditations 1800MAREVA currently holds are listed below.

• Commercial Passenger Vehicles Endorsement. Accreditation No. 5880

• CAL Accreditation for Civil Works and Landscaping No. N-1-20130-03-24

• Commercial Vehicle License CVL: 5395

• Omnibus License. No. 5395

• H Endorsement Holders

• Private Security Firm. SFL 1144

• Certificate II in Security Operations

• ASIC Aviation Security Clearance

• Traffic Management Accreditation. Work Zone 2 & 3

• Certificate IV in Property Services

• Certificate III in Horticulture, Landscaping, Skid Steer Operations

TESTIMONIALS

NEED SOME TESTIMONIALS

HOW CAN WE ADD FURTHER VALUE TO THE COMMUNITY?

Part of 1800MAREVA’s success has been its ability to identify opportunities and utilise innovative solutions to develop ideas into a reality. Our goal is to continue to do this into the future. For this to happen, we plan to ensure we have the capacity to take on new projects.

Into the future, 1800MAREVA will continue to focus on providing direct services, such as Golbuy Transport, Buff Club andthe Arnhem Landscaper to the East Arnhem community. However, Nhulunbuy’s transition from a mining town offers plenty of opportunity for entrepreneurial enterprises, such as 1800MAREVA, seeking to expand operations that support emerging markets in the region.

While 1800MAREVA will continue to closely watch Nhulunbuy’s transition for opportunities that align with our values and business objectives, we realise it’s not always possible to go for it alone. As a result, 1800MAREVA is interested in developing partnerships with enterprises with similar interests and values to deliver the following outcomes:

● Ensure the ongoing development, support, and retention of 1800MAREVA staff in the delivery of quality services to the community.

● Provide greater services, as well as greater employment and training opportunities for Yolngu across the region.

● Support the East Arnhem region to prosper beyond mining operations on the Gove Peninsula.

● Develop training, life education, work-ready and business development programs across the region.

● The establishment of a multi-purpose space for the benefit of local enterprises and the community.

● Strengthen partnerships with local businesses to provide mutually beneficial outcomes.

● Identify and deliver outcomes that benefit social and economic benefit to the region.

If you would like to learn more about how 1800MAREVA could partner with your enterprise, we would be interested to hear from you.

Contact mareva@1800mareva.com.au for more information.

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