7 Strategies for Reducing Patient No-Shows

7 Strategies for Reducing Patient No-Shows Here are seven strategies to help practices minimize patient no-shows and ensure that patients arrive as scheduled to complete their appointments.

Scheduling efficiency is the heartbeat of a medical practice and practices need to have proper strategies in place to improve this. Relying on efficient and timely medical transcription services is a great idea to manage HER documentation and focus on other important matters like patient scheduling. Still, patient no-shows - a scheduled appointment that the patient neither uses nor

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cancels - are a common concern for medical offices. In fact, missed appointments or patient noshows are a major issue in primary care and medical specialties across the U.S. When patients fail to show up for their appointment, it creates a mess in both administrative and financial sections of a practice. It can affect the schedules of the physicians, staff and entire practice. Though the problem cannot be avoided, patient no-shows can be minimized. A Med bridge Transport study reported that medical practices that proactively work towards minimizing no-shows can reduce no-shows by up to 70 percent.

Here are 7 top strategies for reducing patient no-shows 

Assign a dedicated staff member to manage scheduling and ensure better management of the physician’s time.

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Set up an effective reminder system such as automated patient reminder e-mails and/or text messages.

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Reduce wait times.

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Educate patients about the importance of keeping appointments as well as timely canceling and rescheduling of office visits.

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Prioritize accessibility.

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Track data, plan accordingly and take action to reduce the impact of no-shows.

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Build a meaningful relationship with patients

Implement all these strategies in your medical practice and see the results.

To know more about this topic, check out our blog: Top Strategies for Reducing Patient NoShows

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