Real-time Access to Medical Records with Natural Language Processing

Real-time Access to Medical Records with Natural Language Processing New technologies have evolved for transcription. But a human touch is vital when preparing medical records & medical transcription service is still needed.

With the evolution of new technologies, regulations and workflow modifications, the healthcare industry has undergone several changes and medical transcription services also stay up to date with the latest trends to provide seamless solutions. Physicians and other healthcare providers continue to use EHR-integrated medical transcription solutions to minimize documentation tasks, which makes it imperative for medical transcription companies to adopt the latest advanced technology. Today Artificial Intelligence (AI) has taken over the healthcare industry. Natural Language Processing, a branch of AI, helps with real-time transcription which is creating a favourable situation for healthcare providers to access medical records in no time. Healthcare providers also say that advanced tools like voice-activated assistants and speech recognition are ensuring lower stress and more face to face time with the patients.

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This new technology has helped in the development of Livi, a smart assistant for patients at Aurora, Colorado-based UCHealth. The tool is integrated with UCHealth records to provide custom support, test results, and manage appointments and secure messaging with physicians.

According to IDC report, Livi, referred to using the female pronoun by UCHealth teams, responds to typed commands on computers, smartphones and tablets. Wider voice functionality is being developed to join the various voice-driven efforts that could complement as many as half of all user experiences across industries by 2024.

Natural Language Processing for Real-time Records A cloud-based, natural language processing platform delivers real-time transcription for EHR. Concord Hospital, a 238-bed facility in New Hampshire, used this new technology to move to Cerner’s Millennium EHR system. According to Garvin Eastman, an application analyst for the hospital, with this technology clinicians can provide dictation from any workstation or smartphone. Today, 610 Concord staffers, including about 130 nurses, use NLP tools at an adoption rate of nearly 90 percent.

At Minneapolis-based Allina Health, to improve efficiency, NLP-assisted transcription tools were adopted. As of December, more than 1,550 Allina providers and therapists were using NLP technologies. Adopting the new technology requires some adjusting in the present healthcare

setup.

Concord

Hospital

uses

a

variety

of virtual

desktop

infrastructure workstations and at Allina Health, a cloud-based NLP service runs inside the Citrix platform without using extensive configurations, and not having to integrate with the Epic EHR solution. The biggest challenge for UCHealth mentioned earlier, was to organize Livi’s backend data and manage user expectations. However, these new technologies help healthcare providers to provide better care and reduce documentation burden.

New technologies are transforming the healthcare industry and changing the way doctors think about providing patient care and save lives. It also helps to predict and expose fraudulent healthcare claims, which in turn helps to minimize increasing healthcare costs.

Although the new NPL technology brings its own benefits, the need for well-trained transcriptionists still exist. This is because machines have certain limitations such as failure to recognize multiple voices and varying accents, and confusion with medical terms, abbreviations and incomplete sentences. Therefore, a human touch is always important when preparing medical records and so medical transcription service continues to be a valuable part www.medicaltranscriptionservicecompany.com

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of the healthcare industry. Machine learning provides accurate diagnosis of a disease but it requires a medical transcriptionist to accurately document a medical report. A reliable medical transcription provider ensures that the healthcare documents are accurate and minimizes the chances of any error in them.

www.medicaltranscriptionservicecompany.com

918-221-7809