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Fix Windows Live Mail Error 0x800CCC00, 0x800CCCD1, 0x800CCC0D, 0x800CCC0E, 0x800CCC18 | Msofficelivesupport You may receive Error 0x800CCC00, 0x800CCCD1, 0x800CCC0D, 0x800CCC0E, 0x800CCC18 when you try to send or receive emails from Outlook, Windows live mail, Thunderbird. Windows 10 Mail app. There are many causes for this problem, below are the steps to fix the most common causes of Live Error 0x800CCC00, 0x800CCCD1, 0x800CCC0D, 0x800CCC0E, 0x800CCC18. Method One: Credentials look up. 1. Please make sure your email address and password is correct by logging into Email provider’s webmail (browser) 2. Try to change or reset your password for email from your Email provider. 3. Temporarily suspend your Antivirus application and Windows firewall. Method Two: Server settings. Determine your account type, for example: POP3, IMAP, Exchange Server, MAPI etc. Please click here to open a page to view your server settings by entering your email address.