PTANA 14TH Annual Convention Program Book

PTANA National Chair Report

Alonzo Duncan PTANA National Chairperson

Hello PTANA, Welcome to our 14th Annual Convention, here at the beautiful Dreams Playa Bonita Resort in Panama from 18 to 23 October 2022. We have some very important business to attend to, including voting on bylaw amendments. This is our opportunity to make improvements on how PTANA operates and build on the success achieved over the last 14 years. In addition, we will enhance our professional development through a series of workshops as well as engage in various networking opportunities with international and local Panamanian suppliers during our tradeshow.

As we continue to exit from over two years of pandemic life, PTANA has gone about the business of increasing membership in all the current chapters and continued outreach to potential new chapter locations. In the last two years, we’ve added chapters in Las Vegas, Louisiana and are reestablishing chapters in Atlanta and Philadelphia. A checklist was developed to track the progress of the new chapters (under New Chapter Committee Chair, Mary Fulton). While much of the travel industry went dormant during the pandemic in 2020-2021, PTANA implemented an ongoing series of virtual training programs for the entire membership to replace the in-person chapter programs that were the norm before the shutdown. To assist our members with keeping track of the myriad of online learning opportunities, the PTANA Master Calendar was established on our organization’s website.

The PTANA organization made some significant strides over the last few years. A major development was the establishment of the PTANA National Brand Awareness Committee (under Chair PJ Douglas Sands). This committee brings together members representing the chapters to develop strategies to more effectively promote PTANA within the travel industry. This effort has increased our membership and forged better relations with our industry partners. This committee was very instrumental in developing an abbreviated membership application with access through a QR code that was successfully used during the 2021 and 2022 Las Vegas Travel Agent Forums to bring in new members to the organization from travel advisors attending those events. These accomplishments would not have been possible without the initial relationship established by PTANA with the Travel Show Marketing Group, which organized the forum. As a primary sponsor of the Las Vegas Travel Agent Forum the last two years, PTANA members were engaged in a wide selection of activities during the event. In 2021, our members staffed the registration table and exhibit booth at the tradeshow and presented a well-attended panel discussion, featuring

the benefits of a PTANA relationship. Our organization also provided promotional bags for the forum. With lessons learned from our previous show experience, we expanded our tradeshow exhibit area in 2022 to better handle the flow of travel advisors through our booth. Both shows resulted in a significant number of new members joining PTANA.

“PTANA is all about the Relationship”, as was coined by our National Advisory Board Chair, Lila Nicholas. Chair Nicholas was not only instrumental in establishing our relationship with the Travel Show Marketing Group, but she also continued to nurture the important special relationship with Cruise Lines International Association (CLIA) that gained PTANA one of the few “Premier” status levels offered within that organization. Chair Nicholas is also very much responsible for PTANA’s successful National Affiliate Partner Program, which brings in special suppliers in support of our organization. If that’s not enough, Chair Nicholas had a large roll, along with your National Chair and National Parliamentarian in putting together this convention.

PTANA is not a paying job for our members. It’s about a volunteer commitment to better our organization. This convention involves a lot of working parts and some hard work on the part of the many people, visible and behind the scenes to make this effort successful. We could not make this event work without the generous convention sponsors, including Accento (DMC) Panama, Sandals, Jamaica Tourist Board and others along with our host, Dreams Playa Bonita Resort, Panama. During this past year leading up to the convention, I want to recognize some key PTANA members, who had major rolls in the planning and implementation of this event, including Brenda Cole (National Co-Chair), Gerrie Maccannon (National Parliamentarian), Lila Nicholas (Advisory Board Chair), PJ Douglas Sands (Brand Awareness Committee Chair), Janet Mosely (National Membership Chair), Kathy Marshall (National Pubicity Chair), Paula Dozier Sr. (Policy & Procedures Chair & Parliamentary Consultant), Verna Hartlove (Convention Team/trade show), Reese Gorini (Convention Team/FAMs), Debbi Fowlkes (Technical Advisor), Christol Powell (Community Outreach/Ways and Means Chair) and others. Without volunteers like these members, PTANA could not offer an event such as this. Please thank them when you see them.

I want to personally thank every one of you for attending this convention. PTANA is your organization and by attending the convention each year, you demonstrate your commitment to PTANA and the organization will be better for it.

As you participate this week, please learn as much as you can, continue to build relationships with each other and our travel partners and by all means have some fun too!

Alonzo Duncan

PTANA National Chairperson

PTANA Mission

PTANA Founding History

On January 26, 2009, Professional Travel Agents of North America (PTANA) - was formed officially.

PTANA was envisioned by a group of travel agents attending an executive meeting in Ocho Rios, Jamaica in December 2008 as members of a prior Caribbean focused organization. Several persons attending that meeting were from the current PTANA Maryland, National Capital Area, and Philadelphia Chapters

(Mary Burley, Robert Bush, Paula Dozier, Sr., Pattie Mitchell, Christol Powell, Christine Shields, and Geormine Stanyard). The consensus from that meeting was to form a new organization by and for travel agents to better serve educational and networking objectives of members globally. Hence, the agreement was the first Chapter to form a new organization process would be joined by the other chapters.

On January 12, 2009, fifteen (15) Maryland members met to discuss the logistics of developing a new organization.

On January 26, 2009, the Maryland Chapter voted to retain their current board members from the prior organization and established the PTANA name (they also served as the interim National PTANA Board). That Board was comprised of: Mary Burley (President); Christine Shields (Vice President); Jacqueline Williams (Treasurer); Yvonne Coates (Secretary); and other Members were-Verna Hartlove, Paula Dozier, Sr., Richard Bromberg, Nancy Manley, Odessa Goodman, Brenda Cole, Marian Smith, Gloria Jerry, Angela Epps, and Victoria Rogers.

Groundwork began to create a completely new organization - including establishing the mission, developing the Bylaws, and designing a logo. The winning logo was designed and submitted by Lila Nicholas (February 2009). Completed Bylaws documents were presented to the membership body at the first PTANA Convention in December 2009 (Christine Shields, Chairperson, Mary Burley, Brenda Cole, Paula Dozier, Sr., Odessa Goodman, Verna Hartlove, and Geormine Stanyard). The work of this committee laid the foundation for what is now the “Professional Travel Agents of North America.”

A formal announcement was made to the Travel Industry Partners on March 29, 2009. We were on our way!!

Spearheaded by Pattie Mitchell, then President of the Philadelphia Chapter, the First Annual East Coast Trade Show facilitated the vigorous growth in membership for PTANA, which continues to this day.

Highlights of PTANA Chronological History

2009- Present Grown to more than 700 members with 13 chapters

2009- Present Held ten (10) East Coast Trade Shows with Travel Industry Partners

2009 Received 501(c)(6) tax exempt status November 14, 2009

2016 Qualified and obtained an IATAN Identification number for PTANA as a global organization

2017-Present Formed and continues a “FIRST TIME ALLIANCE” with CLIA, as a Premier Agency

2018-Present Announced the strategic partnership with Travel Show Marketing Group (2018) and began enhanced participation in tradeshow and content of Travel Agent Forums (2019)

2022 Arch RoamRight Travel Insurance

2022 iHealth

2022 360 CoveragePlus – Errors and Omission Insurance

Most importantly, PTANA has ventured land and sea for its annual conventions:

2009 Bahamas cruise itinerary (Carnival Pride),

2010 Dublin, Ireland

2011 Monteverde and Guanacaste, Costa Rica, 2012 The Azores, Portugal

2013 Beijing, China

2014 Western Caribbean Cruise Itinerary (Royal Caribbean, Freedom of the Seas)

2015 Mexican Riviera Itinerary (Crown Princess)

2016 Cancun, Mexico

2017 Fort Lauderdale, Florida then cruised to Cuba (NCL)

2018 Canadian-New England Itinerary (Crown Princess)

2019 Montego Bay, Jamaica

2020 and 2021 COVID 19 moved PTANA into the “Virtual World”, for the first time, the Annual National Convention was held virtually.

2022 Camino A Veraruz, Panama

JOHN ALVANOS

KATHLEEN BAINBRIDGE

Charter Members

GLORIA ASH

PEGGIE ASHTON

YVONNE BANKS NATHANIEL BARBER

ROBIN BEAR RICHARD BROMBERG MARY BURLEY

ROLAND BURRELL FRANN BURT ARLENE CAGER

PAUL CAMPBELL BERNICE CANNINGS THOMAS CLEMENT

YVONNE COATES

LIBBY COATES-WILKINS

JANICE COLBERT

BRENDA COLE ETHEL COOPER DARLENE CRAWFORD

THERESA D’ANTONIO PAULINE DAVIS MAUREEN DAW

PAULA DOZIER, JR. PAULA DOZIER, SR. JOANN EICK

ANGELA EPPS NANA ESSANDOH CHERYL FERGUSON

JOYCE FITZGERALD STELLA FULLWOOD MARY FULTON

ODESSA GOODMAN KAREN GURLEY SARAH HANLON

JONATHAN HARTLOVE

VERNA HARTLOVE MARK HENNIGAN WANDA HILL BARBARA HOBAN WILDA HOLT

DORIS HURMAN TINA IMPERIAL-TRAINOR RUBY JACKSON

CAROLYN JAMES GLORIA JERRY CINDY JOHNS

D. LEIGH JOHNSTON HORTENSIA JOSEPH ADRIENNE KNIGHT

MICHAEL LACEY SANDRA LUCAS CECIL MACCANNON

NANCY MANLEY SANDRA MASSEY BRENDA MATHES

JOHN MCCALL GWEN MCMILLAN

JOYCE MCNEILL

JACKIE MERRITT ROLAND MERRITT, SR. RUFELETTE MOORE

DEBORAH MULLEN LEONARD MULDROW LOIS MUNCHEL

AUDREY MUSK JANICE MYLES DIANE NEAL

IFEANYI NGENE LILA NICHOLAS ROBERT PALMISANO

VINCENT PIANALTO RONALD POWELL MURIEL PRAILEAU

SHARRON PRESTON

SHIRLEY REDD CLAIRE ROBINSON

LOUISE ROSS PAMELA SADDLER

PHYLLIS SAUTER

STEVE SCOTT VERNICE SCOTT C. RAYMOND SHIELDS

CHRISTINE SHIELDS

GRETA ST. ROSE

BRUCE STEVENSON

NANCY TERRACCIANO

DONALD TRAINOR

MARIAN SMITH

GEORMINE STANYARD

BERNADINE STUBBS

LORRAINE THOMPSON

MARY WARDLOW

AL SPENCE

CHRISTINE STEINBRUCKNER

JIM TERRACCIANO

BODIL TICE

JAMES WATKINS

MARIE WATKINS ANGELA WHEELER REGINA WHITE

JACKIE WILLIAMS

DELORES WILLIS ALEXANDRA WOJCIK

JENNIVIEVE WRIGHT

Board of Directors 2021 - 2023

Chairperson: Alonzo Duncan, President, Hampton Roads Chapter

Co-Chairperson: Brenda Cole, President, Maryland Chapter

Secretary: Karen Duncan, Hampton Roads Chapter

Financial Secretary: Michell Green, Central Virginia Chapter

Treasurer: Tiffany White, President, Central Virginia Chapter

Membership Chair: Janet Mosley, Greater Detroit Chapter

National Parliamentarian: Gerrie Maccannon, Maryland Chapter

National Program Chair: Michelle English, Greater Atlanta Chapter

Media/Publicity: Katheryn Marshall, Maryland Chapter

National Historian: Bryan James, President, Greater Detroit Chapter

Education/FAMs: Mary Burley, Maryland Chapter (former National Chair)

Community Outreach: Christol Powell, President, National Capital Area Chapter

PTANA Brand Awareness Committee Chair, PJ Sands, President, Greater Houston Chapter

Agenda

PTANA 14TH ANNUAL NATIONAL CONVENTION AND BUSINESS MEETING

DREAMS PLAYA BONITA PANAMA

CAMINO A VERARUZ, PANAMA OCTOBER 18-23, 2022

Theme: “Embracing a New Destination: PTANA Still Exploring the World”

We ask that all PTANA Members be on time for all Business Sessions and Events All PTANA Members and Quest must have required ID to enter all Events.

Tuesday, October 18, 2022

12:00 – 4:00 pm Registration for Members and Guests

6:00 pm – 8:30 pm ALL WHITE Welcome Reception & PTANA Charity Presentation (Infinity Pool)

6:30 pm – 7:30 pm Cocktail Hour with Hors d’oeuvres & Open Bar & Group Photo

BUSINESS SESSIONS AGENDA AND EVENTS

Business Sessions Attire: Chapter shirts, or business casual

Wednesday, October 19, 2022

8:00 am - 8:30 am Final Registration

8:30 am - 10:30 am Business Session 1: (Dreams 1 Ballroom) 1. Call to Order

PTANA Mission

Welcome and Introduction

Credentials Report

Convention Rules

Adoption of Convention Agenda

Appointment of Timekeeper

8:00 am – 4:30 pm

Approval of Minutes of 2021 Virtual Convention

10:00 am – 10:15 am Special Presentation

Ana Raquel Eleta

Group Sales Manager, Dreams Playa Bonita, Panama

10:15 – 10:30am What do you know about PTANA?

Attendees need a mobile device, tablet, iPad, etc. to participate in these ice breakers & games to win prizes. This activity will also assist attendees in preparing for the electronic voting process.

Agenda (cont.)

10:30 am - 10:45 am Morning Session Break:

10:45 am – 12:00 noon Business Session 2: (Dreams 1 Ballroom)

1. Credentials Report

2. Officer’s Reports: a. Chairperson b. Treasurer c. Membership d. Advisory Board

3. Bylaws Committee Report a. Testing and Instruction for voting b. Presentation and Voting for Bylaws Amendments

12:00 noon - 1:00 pm Break for Lunch (On your own)

1:15 pm – 3:30 pm Business Session 3: (Dreams 1 Ballroom)

1. Credentials Report 2. Bylaws Amendment/Voting

3:30 pm - 3:45 pm Afternoon Break

3:45 pm - 4:30 pm Business Session 4: (Dreams 1 Ballroom)

1. Credentials Report

2. Bylaws Amendment/Voting

Evening at Leisure – Enjoy the Resort

Thursday, October 20, 2022

8:00 am - 11:00 am Business Session 4: (Dreams 1 Ballroom)

1. Final Credentials Report

2. Unfinished Business 3. New Business

11:00 am – 1:00 pm Break for Lunch (On your own)

1:30 pm – 3:30 pm Trade Show (Dreams 2 Ballroom)

3:30 pm – 4:30 pm LIVE FROM PANAMA: (Dreams 1 Ballroom) Tourist Board Presentation

Evening at Leisure – Enjoy the Resort

8:00 am – 3:30 pm

Agenda (cont.)

Friday, October 21, 2022

8:00 am – 3:30 pm. Educational Training Opportunities: (Dreams 1 Ballroom)

“Strengthening Your Knowledge Base, and Building Relationships”

The workshops presented at this National Convention are designed to address two of PTANA’s mission statements:

• to provide education and networking opportunities to help travel professionals be successful;

• to facilitate a strong relationship with PTANA’s travel partners. These Workshops facilitate the enhancement of gained knowledge, especially for new PTANA chapters and Travel Agents attending the annual national convention for the first time. Upon completion of all six (6) workshops, attendees receive a certificate that serves as a membership certification requirement. They are designed to help Travel Agents develop a 2023 game plan that puts us in front of existing and potential new clients in a brand-new way.

8:00 am – 9:00 am

9:00 am – 10:00 am

Workshop #1: “BlueBay Hotels, Live the Experience”Luis Marte, BDM North America, LML Marketing Solutions

Workshop #2: “PROMTUR PANAMA”

Tatiana Angular, Groups Manager

10:00 am – 10:15 am Morning Training Break

10:15 am – 11:15 am

Workshop #3: “Jamaica Travel Specialists, A Key Factor in Jamaica’s Tourism Success”

Kirk Whyte, Jamaica Tourist Board

11:15 am – 12:15 pm Workshop #4: “What’s NEW with Sandals & Beaches Resorts: Tools Available to Increase Sales”

• Alice McCalla, Director of Industry Affairs, Unique Vacations, Inc (Sandals and Beaches Resorts)

• Karlene Angus-Smith, Associate Director of Industry Affairs, Unique Vacations, Inc. (Sandals and Beaches Resorts)

12:15 pm – 1:15 pm Break for Lunch (On Your Own)

1:15 pm - 2:15 pm

Workshop #5: “What is Unique About the International Hospitality Travel Luxury Resort Collection"

John Nalewicki, Director of Sales US Market International Hospitality Travel

Agenda (cont.)

2:15 pm - 3:15 pm Workshop #6: “A MoneyMaker’s Mindset©: 2023 Strategies for Customizing & Marketing an FIT or Group Travel Experience”

• PJ Sands, Certified Brand Strategist & Tourism Marketing Specialist President, PTANA Houston Chapter

At Leisure For The Afternoon After Workshops. Enjoy!

3:30 pm – 5:00 pm Business Session 5 (Dreams 1 Ballroom) Required National Board of Directors Annual Meeting (BOD Members Only)

Saturday, October 22, 2022 Morning Activities

Gold Circle Members (Hotel Lobby)

Panama Canal Cruise for Pre-Registered Attendees. Time for Departure will be provided via email/text the night before.

Complimentary Sightseeing & Shopping (Hotel Lobby) (minimum number of guests required for this tour by the tour operator.)

6:00 – 8:00pm Farewell Reception (Plaza Gardens) Hors d’oeuvres & Open Bar (Dress to Impress Attire)

Special 2023 Convention Announcement

Sunday, October 23, 2022

Hotel Check-Out, Departure for Airport or Post Convention FAM Activities

NOTE: FAM and Airport Departure pick up times will be available at the Registration Desk.

The PTANA National Board of Directors thank our members, Travel Industry Partners, and guests for attending the 14th Annual PTANA Convention in Panama

HAVE A SAFE TRIP HOME

Membership Chairpersons' Report 2022

Welcome PTANA Members, Membership is the HEART of this organization. The value of PTANA membership is clearly being understood by more Travel Agents and Industry Partners than ever before. Therefore, the need to update the application process through automation was a key component in attracting members and retaining Chapter Membership Chairs.

PTANA began the online application process in 2019. The need to expedite the process and provide access to applicants not within reach of local chapter was or goal. The disruption of in person meetings due to COVID-19 restrictions solidified the need to obtain online applications. In 2022 a push to obtain 100% of online Membership applications is our goal.

PTANA strive to be a more Eco friendly and strive to reduce our carbon footprint wherever possible. After online applicants are confirmed, they receive immediate access to the following:

• A Welcome letter

• In-depth discussions with Industry partners (E&O,CRM)

• Chapter meetings nationwide (13 Chapters)

• PTANA’s CLIA Premier Benefits

• Invitation to Getting the most from your membership meetings

• PTANA Newsletter “Alonzo’s Education Corner”

• And so much more.

Each Chapter Membership Chair is required to have access to the Application Tool through JotForm. The reports are then reconciled with Chapter Treasurer and Publicity Chair to ensure all members have equal opportunities to FAMS and other events. Members are encouraged to visit the PTANA. org website to access all information and view contact information for all chapters.

PTANA consistently receives request to form new chapters. The development of a Recruiting Chapter Membership Committee was created to serve the special needs and requirements of form New Chapters.

Membership will always be a crucial part of expansion. Our focus this year was member retention and providing value to our Industry partner, by producing well educated booking agent members.

Policies and Procedures for Chapter Membership Chair as well as National Membership Chair are updated continually as needed to meet the ever-changing role of this committee. Sincerely,

Janet Mosley, National Membership Chair

Membership Chairpersons' Report 2022 (continued)

CHAPTERS AGENTS INDUSTRY PARTNERS STUDENTS/ NOVICE CHAPTER TOTAL

Central Virginia Area Chapter (VA) 24 0 0 9

Greater Atlanta Chapter (GA) 13 1 0 35

Greater Detroit Chapter (MI)** 24 7 0 47

Greater Houston Chapter (TX) 23 5 0 36

Hampton Roads Chapter (VA)** 24 5 0 60

Las Vegas Chapter (NV)** 29 4 0 160

Louisiana Recruiting Chapter (LA) 16 0 0 47

Maryland Chapter (MD) 75 10 0 81

National Capital Area Chapter (DC) 28 4 0 29

New England Chapter (MA)** 32 2 0 86

New Jersey Chapter (NJ) 27 9 0 590

North Carolina Triangle Chapter (NC)** 19 0 0 Philadelphia Tri-State Chapter (PA) 3 0 0

National Affiliate (no chapter selected) 13 0 1

National Affiliate Company (no chapter selected) 0 15 0

GRAND TOTAL 350 62 1 ** # reported for Q3 is different than electronic records

PTANA Convention Meeting Rules

1. ONLY MEMBERS WEARING THE PTANA 2022, convention badge will be allowed to vote.

2. A simple hand raise will identify you as ready to speak on a subject.

3. Speak only when recognized by the Chair/facilitator.

4. When recognized, give your name and position and/or chapter for accurate minutes (chapter president/Founding member/Special guest/Name of Chapter).

5. The Chair/facilitator can interrupt you. If so, you should stop and listen to the Chair/ facilitator.

6. Only the presiding may rule on matters.

7. Make precise, positive motions. To make a motion use the phrase “I MOVE”, and state the motion. Avoid saying “So Move.” Only one (1) main motion is allowed on the floor at a time.

8. Debate order:

a. Assignment of recognition to speak should alternate between those favoring and opposing the motion.

b. The maker of the motion or amendment can be recognized as the speaker even if he or she wasn’t the first person to seek recognition.

c. Anyone who has not spoken shall be recognized before anyone who has.

d. Makers of the motion are restricted from speaking against their motion during debate (but may vote against the motion).

e. No member shall speak longer than two minutes at any one time or more than twice to the same debatable question without the consent of the assembly.

9. Only one person may talk at a time. Alternatively, silence equals consent. All members are accountable and responsible for presenting and raising concerns and questions – do not depend on others.

10. If there is no second on a motion, the motion dies. Proceed to the next item on the agenda.

11. Have and demonstrate respect at all times.

12. The National Parliamentarian may assist/advise if requested by the Chair/facilitator.

13. The Chair/facilitator makes the final ruling.

We thank you in advance for adhering to these meeting rules.

PTANA Convention Standing Rules Motion Process

Making a Motion:

1. Make precise, positive motions. The proper statement is “I MOVE......” DO NOT use “So Move” or “I want to make a motion.”

2. One main motion is allowed on the floor at a time.

3. A second is required to allow the motion to be discussed and subsequently voted on. If there is no second on a motion, the motion dies, and the presiding officer proceeds to the next item on the agenda.

4. If a second is received, the presiding officer or recorder will repeat the motion (for clarity). Discussion and/or questions will be received prior to voting.

5. Each member is allowed one (1) vote for any motion.

6. Silence equals consent. All members are accountable and responsible for presenting and raising concerns and questions – do not depend on others.

7. Once the vote is taken the results will be announced.

8. If a vote is taken by voice, you may dispute the results, by calling for a “division.” The presiding officer will than re-take the vote by another method such as a show of hands or a rising vote.

9. Amendments to a motion can be made with a second. The amendment will be put to vote before the main motion can include the amendment. If the amendment is adopted by the body, the vote to adopt the main motion with the amendment will put to a vote.

Have and demonstrate respect at all times.

Central Virginia Chapter President’s Report

Central Virginia Area Chapter President’s Report

October 2022

Resilient, Faithful, Supportive, Family and Thankful! These are the words I use to describe the Central Virginia Area Chapter of PTANA Coming through the last few years of uncertainty has not been easy. But we made it! I am most proud of the loyalty our chapter has shown to PTANA, the travel industry and to our growth as individuals and Travel Advisors. No matter how hard we had to work to rebuild our businesses and CVAC PTANA we did it. We stood together, kept in touch, and supported each other through it all.

Chapter Achievements:

• I am happy say we are meeting live and in PERSON! You never know how much you miss something until you can’t do it.

• Our membership numbers are consistent and steady.

• Membership engagement has been great. Our Facebook page is growing, and we are reaching more Travel Advisor’s each year.

• Community Outreach: This year we look forward to supporting our local grassroot charities. We are happy to continue the PTANA mission and give back to the community.

Thank you to all the vendors who have supported us through in person and virtual learning for the last two years. No matter how tired we all were of virtual meetings and trainings, without them we would not be ready for the surge of travel we experienced this year.

Last but certainly not least, I want to give a very special thank you to my Chapter Board of Directors. I would not have made it without your support and encouragement. You all have helped guide this chapter to higher heights. Together, we can do anything. You are LOVED & APPRECIATED!

Finally, as we look toward 2023, we remain STEADFAST! CVAC will continue to focus on Travel Advisor education (with a heavy focus on backend business development), and the expansion of membership/Industry Partner relationships that will take us to the next level.

Respectfully Submitted by: Tiffany C. White, Chapter President

CVAC Board of Directors: Michell Green, VP/Treasurer; Beverlie Beazley, Membership Chair, Gloria Thomas, Secretary, Bertha Joshua, Education/FAMS Chair

Greater Houston Chapter President’s Report

Greater Detroit Chapter President’s Report

Bryan C James, Las Vegas Chapter President

Greetings Travel Agents and Advisors of PTANA. We here at The Greater Detroit Chapter are proud to report a challenging and overall very exciting year of knowledge and educational growth. We have created new and ongoing relationships with our Travel Industry Partners and Suppliers during the Pre and Post COVID ERA, by way of Virtual and Paperless communications. The present technologies allows our chapter members to grow their personal businesses by presenting their clients the education of desired vacations and destinations, therefore, “Promoting Domestic and International Travel”, and remaining true to the PTANA Mission Statement. I want to personally thank the Chapter Board of Directors for their commitment, support, and hard work. This hard-working team of agents has Given their all to make a positive difference in the success of PTANA.

The Newly created Programs, “Brand Awareness”, “How to Grow your Business”,and “Getting the Most for your Membership” Series, are all products that have helped sustain the understanding and commitment to the continuing Relationships with our Travel Suppliers and Industry Partners. Enhancing our knowledge of the Travel industry through PTANA is the goal of the Greater Detroit Chapter...

Submitted By: Bryan C James, President

Board of Directors:

Lera Donaghy (Vice President/Treasurer) Tammy Brown (Education/Membership Chair) Jennie Loper (Secretary) Tracey Price (Charity/Community Outreach) Bettie Moultrie (Financial Secretary)

Janet Mosley (Ways&Means/Publicity/Advisor)

Hampton Roads Chapter President’s Report

The travel industry has endured an unprecedented pandemic the last two plus years, but the Hampton Roads VA Chapter has continued to serve its members throughout this period with ongoing virtual education programs, when in person events were not feasible. We faced a significant membership challenge during the pandemic, due to declining business and member health concerns. However, an aggressive outreach program has resulted in our current chapter having 22 active travel advisors and 3 industry partner members. We are not resting on our laurels and continue to contact local travel advisors and industry suppliers to join or rejoin the chapter.

As we approach the end of 2022, the Hampton Roads Chapter is reaching its 13th year as part of PTANA and will continue its effort to provide a viable local resource for the travel advisor community in the Hampton Roads area. Our goal is to enhance professional development for our members and build a strong network of travel advisors and travel industry suppliers. To that end, our members will continue to be engaged in key programs during 2022 and beyond.

Hampton Roads VA Chapter members have been engaged in local and PTANA wide activities:

• Chapter donated to the local Kids Kin ‘n Caregivers Organization to provide school supplies to

• needy children

• Chapter Ways & Means Chair worked on the National Sip N Donate fundraising committee

• Chapter Parliamentarian participated on the National Bylaw Committee

• Chapter Program Chair actively solicited prospective Industry Partners for participation in the PTANA National Affiliate Partner Program

• Chapter member served as PTANA National Education Chair in 2021

• Chapter member (then National Education Chair) served as timekeeper for the PTANA 2021 Virtual Convention

• Chapter President also served as PTANA National Chairperson in 2022

• Chapter President served as the PTANA liaison for the Cvent Event Management System

• Chapter Publicity Chair also served as PTANA National Secretary in 2022

• Current Chapter President (then National Education Chair) and Chapter Publicity Chair volunteered to staff the PTANA registration table and exhibit booth at the 2021 Las Vegas Travel Agent Forum

• Current Chapter President (then National Education Chair) participated on a PTANA panel discussion at the 2021 Las Vegas Travel Agent Forum, highlighting the benefits of a professional relationship with PTANA

• Chapter President and Publicity Chair also participated at the 2022 Las Vegas Travel Agent Forum by staffing the PTANA exbibit booth during the event trade show

• Chapter President and Publicity Chair also participated in the CLIA Cruise 360 event in Fort Lauderdale, FL

• Chapter President managed most updates to the PTANA master calendar on the organization’s website

• Chapter President produced a regular professional development summary for PTANA wide distribution

• Chapter member (then National Education Chair) managed the PTANA Request for Proposal (RFP) Committee in 2021 to evaluate the bids to host this year’s convention We look forward to bringing more members to the chapter and working with the other PTANA chapters to enhance our organization as a whole. I submit this report on behalf of the Hampton Roads VA Chapter Board of Directors: Bill Lyons (Vice President), Robin Spelman (Secretary), Edward Usita (Treasurer), Joyce Nelson (Programs), Karen Duncan (Publicity), Veronica Harris (Membership), Karen Simons (Education), Vanessa Whitehead (Sunshine), Betty Barnes (Parliamentarian), Kathy Dial (Ways &Means)

Alonzo Duncan

Hampton Roads VA Chapter President

Girls Home Foundation

Over 100 Years Serving Panama and Empowering Girls

About Us

“The Bella Vista Children Home” asthe Fundación Hogar de Niñas de la Capital was called at the beginning, is a ministry of the Episcopal Church of Panama. This Home has given shelter, love and care to hundreds of girls at social risk, preparing them for their insertion into society with Christian, civic, and moral values that our country needs.

The first beneficiaries of the Home were five Panamanian siblings whose only support, after the death of their mother, was the 13-year-old older brother who earned a living shining shoes and doing other jobs at the Club House in the old Canal Zone. The situation of these brothers caught the attention of the Red Cross and their request for help was answered by the Bishop of the Episcopal Church, James Craik Morris and some parishioners of the Cathedral of San Lucas.

Our values

We are an institution of the Episcopal Church that offers a temporary or permanent home to unprotected girls to provide them with protection and training with professionalism and love.

Achieve a high level of professionalism and excellence, improving the quality of life of abandoned girls to achieve their successful reintegration into the community.

The Fundación Hogar de Niñas de la Capital has been established in order to give girls and adolescents a decent place to live, promote in them a comprehensive education with responsibility, honesty, tolerance, selfconfidence to develop their strengths.

Our vision

Our mission

Las Vegas Chapter President’s Report

Vicki Gunther Las Vegas Chapter President

Starting a new Chapter at the height of the pandemic (January 2019) was and continues to be challenging for everyone. The Las Vegas PTANA Chapter continually strives to be a chapter of excellence, fun, educational and resourcefulness. For the last 3 years, Zoom has been the forefront for us to receive education, and we are proud to say we were able to keep PTANA members informed every month with something new. We have had 4 in-person 2022 semi-successful meetings. Plans are in the making to bring in-person meetings back fully in the fall of 2022.

Because we are currently the only Chapter on the West Coast, we welcome agent from Nevada, Utah, California, and Arizona. Happily, the Travel Agent Forum continues to introduce agents to PTANA and our chapter has grown because of it.

Many positions on the Board are still open. When the Board is complete, and with sufficient funds, our next focus is a charity to adopt.

In closing, I want to thank those on the Board who tirelessly contribute their time to making our Chapter work. Technology would be at a standstill without our Secretary. Our new Education Chair has made our training/education run smoothly after the loss of our past Chair who left big shoes to fill because he was amazing. I also want to thank the support we receive from other Chapters - from joining our Zoom presentations to doing what we do best, assisting each other all due to their experience in the travel field. I am proud to be a member of PTANA; my goal is to make our Chapter members feel as excited as I do about our organization. As our new city’s logo goes, “We are Vegas Strong”

Submitted By, Vicki Gunther, President

On Behalf of the Las Vegas PTANA Board of Directors: Nicole Devine, Secretary; George Gunther, Treasurer; Terezinha Jusino, Membership Monica Tillotson, Education Chair Pierre DeVoe, Community Affairs

Louisiana Chapter President’s Report

Sabrina Royal, 2021/22

Greetings From The Boot, The Bayou State- Louisiana

The Louisiana Chapter of PTANA was established in 2021. We are a Recruiting Chapter committed to carrying out the PTANA Mission Statement and a common goal to improve the Travel Industry in our state among our colleagues and travel partners. This goal is being met through our efforts to INCREASE, INFORM, and INSPIRE.

We have adopted the strategies shared by our mentoring chapters to provide webinars, workshops, and other activities to INCREASE travel professionals’ knowledge and resources to serve their clients.

We have incorporated the resources and benefits our travel industry partners provide to INFORM our clients on how to maximize their travel experiences.

We have a network across the tables, conferences, and virtual platforms to give insight into our travel experiences to INSPIRE and expand our services.

While we're the newbies on the block, we're excited to announce that our chapter is growing and gaining quite a following of travel advisors and travel industry partners! We went from 10 Agents, 1 student member, and 1 Industry partner in 2021 TO 18 Agents and 1 Industry Partner for 2022!

We know the massive travel industry has diverse values to satisfy many palates. And our beloved state, Louisiana, has diverse values to satisfy many palates. We like to call it “gumbo."

In our commitment to the mission of PTANA, we also would like to invite you to visit us, Laissez Les Bons Temps Rouler Come feed your soul in Louisiana with experiences and moments that will make memories for a lifetime!

Submitted by: Sabrina Royal, President/Publicity Chair On behalf of the Louisiana Board of Directors: Tennille Grace-Harrison (Vice-president/Programs/Membership Chair)

Adrienne Thomas (Secretary & Membership Chair)

Delphine Wren (Treasurer),

Bridgette Dapremont (Parliamentarian & Secretary)

Max Coleman (Historian)

Sincerely, Sabrina Royal

Maryland Chapter President’s Report

Benda J. Cole Maryland Chapter President

PTANA MARYLAND CHAPTER has had a very busy but a wonderous year. As always, the goal set by the Maryland Chapter Board was to continue to provide to each and every member top level access to educational lessons and training methods. We are succeeding in that goal because of the "relationships" with our Industry Partners.

Our chapter started the year off with, Cancun-Oasis Resort, and then onto the Barbados Tourist Board, Marriott, International Hospitality Travel, Cruise Maryland, Royal Caribbean, Carnival, Norwegian, Jamaica Tourist Board, Barcelo, GOWAY, Riviera River Cruises and St. Lucia. We happily returned to in-person meetings and a new venue. Community Outreach has been focusing on PTANA's mission to support and donate to local and worldwide charitable organizations and causes. Community Outreach continues to give back to our community. Our charity contributions this year include, American Heart Association, Wounded Warriors Project, The Shriners, and future charitable activities will be, Back to School Drive, Sickle Cell Anemia and Toy Drive for the holidays. Additionally, Community Outreach conducted a silent auction which was very successful.

Many of the Maryland members enhanced their educational needs by attending CLIA Cruise 360, Travel Agent Forum in Las Vegas, FAM to Miami and Puerto Vallarta.

Membership is on the rise, and we are looking forward to greeting new members in 2023.

PTANA Maryland Board of Directors and members want to remember our dedicated members who have passed on, including Mr Preston Curvey, Mr. Michael Lacey, Barbara Lorandos, Deborah Mullen, and Thaddeus Warszawski. May they continue to guide us.

Brenda J. Cole. President on behalf of Maryland Chapter Board of Directors:

Debbi Fowlkes-Vice President & Financial Secretary, Cecil Maccannon-Secretary, Elicia Slatten-Treasurer, Angela Wheeler-Membership, Mary Burley-Parliamentarian, Katheryn Marshall-Publicity Chair, Patrice Stafford-Ways and Means Chair, Verna Hartlove-Programs Chair, Carolyn Pinkey-Education Chair, Carolyn James-Registration, Greta St Rose & Racine Gooding-Community Outreach Chairpersons, Herb Malone-Historian, Adam McGregor-Industry Partner.

National Capital Chapter President’s Report

Christol Powell National Capitol Chapter President

Working to rebuild the chapter after a two-year lull in the travel industry has by no means been an easy feat. Combine that with half of the board members being new to serving and it often meant extended meetings and a lot of ideas that sometimes got left on the cutting room floor. Holding our annual retreat earlier in the year (at the Rod N’ Reel Resort on the Chesapeake Bay) was key to getting to know each other better while having more time to fully plan most of this and next year’s events and budgets.

Though we struggled with membership numbers, we are closing out our year with probably one of the most robust series of programs that we could have asked for in this climate of The Come-Back.

Programs:

From the Caribbean to Central America to Europe to Cruising to Staycations and Specialized DMCs, the National Capital Area Chapter maintained its intended schedule of monthly membership meetings. While most were virtual, we voted to test drive an in-person event with our annual Cruise Night in the Spring. Seeing how successful that event was and now that in-person gatherings are back in style, we signed off on our second in-person event which will be a Winery Crawl in November. We are currently exploring a venue for our holiday event as well.

Financials/Ways n’ Means:

One of our missions was to maintain a healthy treasury and in doing so, voted to keep most of our meetings virtual in order to comfortably offset any costs that we faced, including vendors who could not handle increased meeting expenses. To cushion the coffers, we launched our second Double Good Popcorn fundraiser that in 4 days yielded $1700 in sales and returned $850 to the chapter. We have plans to launch another popcorn fundraiser in the Fall which we anticipate will be even more successful.

Community Outreach:

We are so proud of the relationship that we are developing with SOME (So Others May Eat) based in Washington, DC. Who knew that in addition to serving meals to those in need it has expanded its offerings to include various components of education and career development. Not only was the chapter able to make a generous donation to SOME, but a few board members have lent their time to serving in various capacities.

In Memory and In Prayer:

This year we said farewell to charter chapter member and great friend Miriam Waldon, owner of Miridon Travel. We also had several members who experienced deep personal losses as well as members who faced life-changing health events around whom we continue to wrap our love and prayers.

A special thank you to the National Capital Area Chapter Board members who lent their talents where needed and worked toward every goal with the premise of I Am PTANA in the forefront.

Submitted on Behalf of the National Capital Area Board: Shanell Nero-Stewart, Alisa Hyman, Priscilla Jamison, Patricia Montegut, Dorothy Cooper, Mary Hunter, Pamela Jones, Jacinta McDonald, Amy Bonheim, Andrae Roberts-Duke and Kirk Whyte.

New England Chapter President’s Report

Reese Gorini New England Chapter President

The PTANA New England Chapter nowadays, is constantly in a recruiting mode. As you know coming out of the COVID 2020, 2021 years with travel agents receiving little or no income, it has been hard work going forward. We were able to maintain our numbers as a chapter, thanks to the dedication of our Board members. Most of us have assumed double duties.

This year, 2022, we have concentrated on education and membership. We have found that attending conferences such as Cruise360 and The Travel Agent Forum in Las Vegas, give PTANA national exposure and has helped with our recruitment efforts. We were able to pick up some new members, most notably 2 members from Connecticut. We are working with those members to keep them connected to our New England PTANA family.

We would like to mention that thanks to the Membership Orientation program from National Membership Chair Janet Mosley, the Educational Training from Houston Chapter President PJ Douglas-Sands, the weekly newsletters from National Chair Alonzo Duncan, and the promotion of the 2022 PTANA Convention in Panama, we are able keep our members informed and engaged during these times of rebuilding.

Our goals for the future include increasing our membership to over 30 members for next year by heavily promoting PTANA New England and offering the members all of the above mentioned resources, together with the awesome PTANA affiliates and the tremendous opportunities that they have to offer.

This year we have worked with our industry partner and has brought aboard, suppliers such as ClubMed, Pleasant Holidays, Jamaica Tourism Board, Accento Incentives (from Panama).

I would like to thank, once again, our PTANA New England Board Members, and also the support of PTANA National Board Members, other PTANA Chapters for the Zoom trainings, programs, and networking opportunities so we can all keep moving forward, servicing our travel community.

Reese Gorini

Brand Awareness Report

PTANA Brand Awareness Committee

14th Annual Convention Update

- At the request of the National Chair and National Advisory Committee , PTANA’s Brand Awareness Committee was formed to

• Highlight national affiliate company members

• Provide cohesive messaging regarding PTANA’s brand identity & member beneÞts

• Support the Membership Committee by providing recruiting materials to encourage travel professional membership applications & renewals

• Execute marketing campaigns in support of PTANA sponsored events to generate booth engagement, member participation and prospective member lead generation

• Support Publicity Committee with maintenance of the website, social media, marketing and communications with current PTANA members

- We meet monthly. Currently we meet on the 2nd Saturday @ 8am CST / 9am EST / 6am PST via Zoom.

- Each chapter should send a representative to the monthly committee meeting to ensure your chapter is up to date with PTANA’s brand guidelines for use during local events and chapter meetings. FYI The Brand Awareness Committee should consist of:

• 1 representative from each chapter

• Brand Awareness Chair

• National Chair

• National Co-Chair

• Education Chair

• Programs Chair

• Publicity Chair

• Membership Chair

• National Advisory Chair

• New Chapters Committee

• National Parliamentarian

• Policies & Procedures Chair

- Membership Orientation held monthly has been successful hosted on the 1st Thursday @ 4pm CST / 5pm EST / 2pm PST via Zoom. Kindly encourage your members and prospects to attend if they want to Þnd out more about taking advantage of national affiliate relationships and learning more about PTANA. Janet Mosley began hosting sessions in January 2022. Each month we feature a national affiliate company who provides a corporate overview.

If your chapter would like to co-host to gain more exposure or serve as a hybrid event for your chapter, kindly reach out to National Membership Chair Janet Mosley at janet@leisureladytravel.com to be slotted in. Sessions are hosted by a minimum of 4 individuals including 1-2 National Affiliate Company representatives including 2 chapter presidents along with:

• Brand Awareness Chair

• National Membership Chair

• National Chair

• National Co-Chair

• National Education Chair

• National Programs Chair

• National Publicity Chair

- Members Only Business of Travel Training held monthly on the 3rd Thursday of each month @ 4pm EST / 3pm CST / 1pm PST. The 2022 series entitled ”Selling Successful Groups” began in February 2022 with an average of 70-90 pax registering monthly. This has become an invaluable asset as a member beneÞt as national affiliates appreciate the opportunity to be highlighted in case studies that signiÞcantly impact the proÞtability of Travel Agencies.

If your chapter has a topic you would like to suggest as a Training or you would like to suggest a co-host who’s agency is highly successful in booking a groups segment, kindly advise National Brand Awareness Chair at me@pjsands.com. Sessions held by a minimum of 2 chapter niche experts along with 2 additional individuals including:

• Brand Awareness Chair

• National Chair

• National Co-Chair

• National Education Chair

• National Programs Chair

• National Publicity Chair

• National Membership Chair

Submitted by PJ Douglas Sands / 2020-2022 Chapter President, PTANA Houston & Chair of PTANA National Brand Awareness Committee

Convention Speakers

Karlene Angus Smith has worked in the Travel Industry for over twenty-six years. She joined Unique Vacations, Inc. an Affiliate of Unique Travel Corp., worldwide representatives of Sandals and Beaches Resorts. in September 2002.

During her twenty years with Sandals/Beaches Resorts she has worked as a Business Development Manager, then as a Sr. Regional Manager where she led the Northeast Team. She was promoted in January 2022 as the Associate Director of Industry Affairs. Her new role is to continue to work aggressively with Travel Organizations such as PTANA to help build the ongoing working relationship and business growth.

PJ Douglas Sands is the 2020-2022 President of PTANA’s Greater Houston Chapter and commutes between Nassau, Bahamas and Houston, TX. Serving currently as the National Brand Awareness Chair for PTANA, Mrs. Douglas Sands is a Certified Brand Strategist and Caribbean Tourism Consultant as well as an Ivy League educated Economist who happens to be a Travel Agency Owner, Hotel Investor and Certified Meeting Planner. PJ Douglas Sands is also a former "Miss Bahamas," a graduate of Barnard College, Columbia University (NY) and studied law at the University of London (UK).

PJ Sands owns LUXE Worldwide Travel, Meetings and Groups (luxe-worldwide.com): a full-service, luxury boutique travel agency and destination event firm founded in 2002 specializing in groups, custom itineraries, corporate meetings, bespoke incentive trips, in-person and virtual conferences. Having visited 110+ countries, PJ’s 22+ years of experience includes production of seminars at sea, annual shows, concerts, festivals and sporting events. Her clients typically spend $800K-950K annually on leisure, corporate, MICE and SMERF bookings.

Recently, PJ Sands has been recognized as a leader in global travel as part of the Research Steering Committee of MMGY Global (mmgyglobal.com/industry-partners) and President of International Multicultural and Heritage Tourism Network (IMHTN). In 2021 “The Black Traveler: Insights, Opportunities & Priorities” was released as the most extensive travel research conducted on Black Travel.

Luis Marte, started in the hotel industry working for "Club Mediterrané", when he was just 20 years old, until he became its Operations Manager for the Caribbean, Asia, Europe, Africa, Mexico and the South Pacific. During the ten years that worked for Club Med, Marte traveled the world acquiring vast experience in the world of hospitality. He then settled in the United States to work at GOGO Tours / Liberty Travel where he served as Director of Operations for American Airlines Vacations. after 6 years, he went on to work for Travel Impressions", a subsidiary of what is now Apple Leisure Group, where he was one product manager for the entire area of the Caribbean and French Islands.

Luis Marte became President and CEO of LML Marketing Solutions LLC, a company dedicated to the Marketing & Sales representation, being the owner of this firm, he has been the Commercial Director for the Jolly Beach Resort in Antigua and is the commercial representative of several hotel conglomerates in Mexico, Antigua and Barbuda, Saint Lucia and the Dominican Republic. Apart from his duties as director, his company also advises several hotel companies and tourism promotion offices in the Dominican Republic and several countries in Latin America and Europe.

Luis Marte has a Diploma in Tourism and Travel Management from the University of Queensland in Australia, a Diploma in Hospitality from the Santo Domingo School of Hospitality and Tourism and also has a Bachelor's Degree in Finance with a mention in Banking from APEC University. Luis is a lover of nature and likes the piano, painting, travel and charitable actions. He has resided for over 22 years in the United States where he is based, having lived in The Bahamas, Turks and Caicos, Mexico, Indonesia, Singapore, Turkey, Tahiti and other islands and countries in the South Pacific.

Convention Speakers

Alice McCalla has been in the Travel Industry for many years and joined the Unique Vacations/Sandals Resorts team in 1996 as the Regional Director of Sales for the Midwest USA. She also was the Regional Director for the NE&SE USA prior to taking up her current position.

Alice’s main focus is developing the relationship between Unique Vacations, Inc/ Sandals Resorts and The Travel Associations across the USA, the Tourist Boards for the islands on which Sandals and Beaches Resorts are located.

She loves working in the Travel Industry but if she had to do it all over again she would aim to be a professional Tennis Player or Golfer.

Many will remember John Nalawecki for his many years of Service in Jamaica Tourism from Managing Director and Creator of “The Intimate Resorts of Negril” 22 Boutique Hotels in Negril that helped launch modern tourism for Negril Region to make it the most popular Tourist Destination in Jamaica.

John then moved on to Ocho Rios and Jamaica’s All-inclusive product and helped to launch Ciboney Jamaica’s First Luxury All-Inclusive Property as their First Director of Sales.

At the turn of century well known for launching Jamaican resorts to the Travel Industry John then as VP of Sales helped launch and brand the New Sunset Resorts and Spas in Montego Bay-Ocho Rios and Negril.

Now John is back, and Mexico has got Him as The New Director of Sales International Hospitality Travel US Market representing the New 5 Star Luxury All-Inclusive Sensira Resorts & Spa Riviera Maya ( A Leading Hotel of the World), The Westin Cozumel ( All-Inclusive Optional) and Crown Paradise Resorts Cancun & Puerto Vallarta, Mexico.

It is also good to note that John has supported PTANA Nationally and locally since its inception and is very well known as the “Travel Agents Friend” !

Kirk Whyte is a Business Development Officer at the Jamaica Tourist Board USA with responsibility for the DMV. A proud ambassador for Jamaica’s Tourism, my career started at the JTB office in Kingston Jamaica in 2011, having successfully completed an internship program. Since then, I have worked in various capacities at the JTB, including, Information Assistant, Promotions and Events Assistant and Business Development Officer with the JTB Montego Bay.

Having completed a Bachelor of Science in Hospitality and Tourism Management at the University of Technology in Jamaica back in 2011, I continue to be a student of the tourism trade having completed several developmental courses in Travel and Tourism. This is further buttressed by the consistent diligence to consistently pursue and be abreast of global tourism applications, principles and trends. It is my ambition to continue aiming to be the consummate tourism ambassador for Jamaica.

Call to Volunteerism, “ I AM PTANA”

Presented by Geormine D. Stanyard PTANA 2015 CONVENTION

What does volunteerism mean to you?

How is volunteerism defined by or for PTANA

What is YOUR Calling?

“I AM PTANA” is a concept derived from the idea that while PTANA is made-up of several hundred travel agent members along with our most valued industry partners, the growth and sustainability begins and ends with each individual who comes forth to participate in doing the work of PTANA. Though the National Board of Directors is the entity that maintains the focus and overall responsibilities of the organization, it is the individual who helps to shape the focus, execute the plan and ensure the future of PTANA. This organization is only as great as its members’ continued support; therefore

“I AM PTANA” serves as a Call To Action for all members to (be or) become involved. Whether it is at the local level or national level, each member must see that one’s time invested in serving the organization not only compounds the strength and success of PTANA, but also ensures the gratification of personal growth and business development.” (Written by Christol Powell.)

The mantra was conceived by our past Chair (2012 & 2013) and past Parliamentarian (2010-2013), Christol Powell and Geormine Stanyard, respectively. Serving as 2014 Convention Co-Chairs, discussed this concept very early one morning (around 1am) before and in preparation for a 2014 convention planning meeting that day. A “We ARE PTANA” mantra would not capture the essence of the “call to” an individual member. The “I AM” pre-fix was more appropriate to speak to each member. As we all know, it is easy to hide behind the “WEs” in the world because we always rely on that dependable someone else to step-up or come through for the team.

That “WE-mentality” at some point catches up with a team or organization when we exhaust our working members. So it is our hope that when a member wears the “I AM PTANA” shirt that they’ll reflect on the mantra and really mean it personally!.

Let’s break it down…….

• There are observers/complainers and then there are WORKERS. What is your calling?

• There are name only volunteers for committees and boards that hold positions while WATCHING OTHERS perform several roles and hold many hats. What is your calling?

• There are those that do not show up to board and chapter meetings consistently and others that make every meeting or will send their written committee report when absent. What is your calling?

• There are those that will step-up voluntarily or hear the call when tapped. What is your calling?

• Fact is nothing gets done by observers and complainers – ONLY WORKERS – not even leaders that glorify in holding a position without moving any muscle will get results. ONLY WORKERS. What is your calling?

To thank those that have volunteered along the way…PAST AND PRESENT and to those willing to work in FUTURE… ………….. HERE IS YOUR CALL TO ACTION!!

REMEMBER:

There is a job to be done, Could be lots of fun. Just give us a call, And we’ll have a ball. You must have a big heart. It’s always a help to be sorta smart. The money is rare (none in our case), But the rewards are big in compare.

-Original words by Pat Boyes

Valuable Is the Work You Do

Valuable is the work you do.

Outstanding is how you always come through.

Loyal, sincere and full of good cheer,

Untiring in your efforts throughout the year….

Notable are the contributions you make.

Trustworthy in every project you take.

Eager to reach your every goal.

Effective in the way you fulfill your role.

Ready with a smile like a shining star, Special and wonderful—that’s what you are.

— author unknown

If these ring true to YOU — You can proudly say, “I AM PTANA!”

Volunteerism is the blood-line of this organization. We cannot survive otherwise. There is tremendous strength in working together. Great will PTANA continue to be if YOU hear the call.

I AM PTANA means “Many hands make light work” (my personal mantra – authored by John Heywood) When we ALL step-up!

Somewhere (on this magnificent ship) in this room at this time, someone knows they have a skill, talent, or work ethic that PTANA needs. It might be

YOU, YOU & YOU —

Do YOU hear the CALL? AND will YOU say?

I AM that person…… I AM PTANA!

Thank YOU, [As presented by Geormine D. Stanyard, National Capital Area Chapter Incoming President 2016 & 2017, December 7, 2015, PTANA 2015 Convention]

“I AM PTANA”

FROM THE PAST...TO THE PRESENT...FOR THE FUTURE ...

THE LEADERS

PROFESSIONAL TRAVEL AGENTS OF NORTH AMERICA PTANA

2009 Mary Burley

First Interim President of PTANA Maryland Chapter (Founding Chapter)

2009-2011 Brenda Cole First Interim President of PTANA Maryland Chapter (Founding Chapter)

2010-2011 Brenda Cole

First Chairperson for PTANA Angela Epps First Co-Chair for PTANA

2012-2013 Christol Powell, Chairperson for PTANA Brenda Cole, Co-Chair for PTANA

2014-2015 Patricia Montegut, Chairperson for PTANA Lila Nicholas, Co-Chair for PTANA

2016-2017 Lila Nicholas, Chairperson for PTANA Bill Lyons, Co-Chair for PTANA

2018-2019 Robin Spelman, Chairperson for PTANA Brenda Cole, Co-Chair for PTANA

2020-2021 Mary Burley, Chairperson for PTANA Brenda Cole, Co-Chair for PTANA

2022-2023

Alonzo Duncan, Chairperson for PTANA Brenda Cole, Co-Chair for PTANA

PTANA LOVES TO WITH OUR NATIONAL AFFILIATES

Congratulations PTANA on the celebration of your 14th anniversary. The dedication and persistence of PTANA’s leadership and members has created a very successful organization. Your commitment to community outreach deserves recognition. Thank you for the educational support for members and encouraging strong relationships with industry partners. Wishing PTANA greater achievement in the years to come.

Hampton Road Chapter Board of Directors

Kathy Dial Ways & Means

Vanessa Whitehead Sunshine

Betty Barnes Parliamentarian

Karen Simons Education

Joyce Nelson Programs

Karen Duncan Publicity

Veronica Harris Membership

Edward Usita Treasurer

Robin Spelman Secretary

Bill Lyons Vice President

Alonzo Duncan President

PTANA Sponsors and Patrons

Kathy Marshall's Patrons

Shelia Garibaldi

Jacinta Wilson-Reid

Frances Tyler

Juanita Moore

Corey mason

Benjamin Dease

Carla Dease

Willie Overstreet

Kent Lester Linda Edwards

Rev Dr. GD Magby Other Patrons Yvonne Coates

NOTES