Rochester, MN – (952) 292-7163
msheggeby@gmail.com – www.linkedin/in/msheggeby/
ABOUT
Experienced Sports and Entertainment professional with over 30 years of work experience in multipurpose facility management, operations, booking, planning, design, construction and project/event management.
SKILLS
FACILTIES MANAGEMENT & PROGRAMMING
Experience managing operations in a variety of multipurpose Sports and Entertainment facilities.
Experienced in facility programming and event booking.
Experience in contract negotiations.
Development and monitoring of operating and capital budgets.
Experience presenting before boards and city councils.
Experienced in facility marketing.
Development of daily, weekly, monthly, and yearly reports.
Experienced with staff hiring, training, coaching and evaluations.
Provide exceptional customer service to facility guests.
Supervised full-time and part-time team of more than 200 employees.
Experience with grant writing and reporting.
Oversight of concessions and retail operations.
Web Site development and management.
EVENT MANAGEMENT
Experienced in event planning and management.
Event Manager for sporting events (Notre Dame Hockey, NCAA Hockey Regionals), concerts, and graduations. Oversee ushers, fire, police, EMS, AV, marketing, ticketing, and ice operations.
Experienced working with event promoters.
Experienced in creating detailed event sheets.
Experienced in a variety of facility set-ups and conversions.
Experience with event accreditation.
Supervised operation of hockey, figure skating, curling, basketball, volleyball, soccer, football, lacrosse, softball and baseball games/tournaments and camps.
Event Operations for 1996 & 2002 NCAA Hockey Championships (Division I & III) and 2013 & 2014 Chicago Blackhawks training camp.
FACIITY DESIGN & OPERATIONS
Experienced with facility designs in a variety of multipurpose Sports and Entertainment facilties.
Schematic Design: Maple Grove Community Center Renovations
Design Development: Port Wentworth Amphitheater and Northfield Ice Arena
Construction Documents: Port Wentworth Amphitheater, Richmond Ice Arena, Roger Turf Facility, Northfield Ice Arena and White Stadium
Construction Administration: Roger Turf Facility and Northfield Ice Arena
Proficient in Revit, AutoCAD and Bluebeam.
Experienced with SketchUp, Enscape and Rhino.
Planning and oversight of capital improvement and construction projects.
FF&E Procurement.
Experienced in facility safety practices.
Experienced in writing operations and procedures manuals.
Experienced with a variety of building control systems.
Experienced with setting up and maintaining maintenance and custodial programs.
WORK EXPERIENCE
July 2024 – Present
Project Technician II, JLG Architecture
April 2023 – June 2024
Director of Operations, Oak View Group – Blue Arena
October 2016 – April 2023
Director of Sports Facilities, Rochester Community and Technical College
September 2011 – June 2015
Operations Manager, University of Notre Dame – Compton Family Ice Arena
January 2009 - September 2011
Manager of Arena and Building Operations, City of Inver Grove Heights
January 2004 - January 2009
Facilities Supervisor – Park & Recreation Facilities, City of Eden Prairie
July 2001 – December 2003
Operations Manager, St. Paul Arena Company/Minnesota Wild
September 1998 – March 2001
Operations Supervisor, City of Eagan (Civic Arena and Cascade Bay Water Park)
Step of the Way” Employee Recognition Award for Responsibility, City of Eagan
EDUCATION
May 2023
A.A.S., Architectural Technology, Hennepin Technical College
May 1997
B.S., Business Administration, University of Wisconsin River Falls
CONTIUNING EDUCATION
Diversity, Equity, and Inclusion Certificate, OVG (2023)
Inclusive Leadership Training, Minnesota State (2022)
e-Builder Training, Minnesota State (2018)
Art of Supervision, Minnesota State (2017)
Science of Supervision, Minnesota State (2016)
Frontline Supervision, University of Notre Dame (2012)
Certificate of Arena Management, Ice Skating Institute (2008)
LEEP – Leadership Academy, City of Eden Prairie (2008)
Recreation Facilities Design and Management School, CPRA (2007)
Performance Partnership, City of Eden Prairie (2006)
Certificate of Arena Operations, Ice Skating Institute (2001)
Management Academy, Inver Hills Community College (2000)
Certificate of Facility Management, University of Michigan (1996)
OTHER INVOLVMENTS
MS4 Committee, RCTC (2022-2023)
Comprehensive Facility Planning Committee, RCTC (2021-2023)
Commencement Committee, RCTC (2016-2023)
Safety Committee, RCTC (2016-2023)
Athletic Facilities Safety Committee, University of Notre Dame (2012-2015)
Air Quality Advisory Committee, MN Department of Health (2010)
President, Minnesota Ice Arena Manager Association (2009)
Technology Committee, City of Inver Grove Heights (2009-2011)
Board of Directors, U.S. Ice Rink Association (2008-2010)
Board of Directors, Minnesota Ice Arena Manager Association (2007-2009)
HR Focus Group, City of Eden Prairie (2007)
PROJECT MANAGEMENT (ROCHESTER COMMUNITY AND TECHNICAL COLLEGE)
Managed several capital improvement projects (Stadium turf replacement, gym floor refinishing, fitness center remodeling and scoreboard replacement)
PROJECT MANAGEMENT (UNIVERSITY OF NOTRE DAME)
Oversee final ice arena construction
FF&E procurement
Prepared initial CAD drawing for building modifications
PROJECT MANAGEMENT (CITY OF INVER GORVE HEIGHTS)
Developed Energy project and prepared grant proposal. Received $100,000 in State grand funding.
Managed locker room remodeling project. Prepared initial CAD drawing for building modifications and worked with interior designer on project.
Managed several capital improvement projects (Ice plant replacement, Energy Management System, pool air handler replacement, gym floor replacement, pool equipment replacement and various painting and flooring projects)
PROJECT MANAGEMENT (CITY OF EDEN PRAIRIE)
Managed Community Center remodeling and expansion project which included an additional sheet of ice, fitness center, gym, childcare and meeting rooms.
Developed and managed Community Center FF&E budget and then oversaw procurement process (fitness equipment, office furniture, AV systems, signage, lobby/meeting room furniture, concessions equipment, scoreboards and ice operations equipment.
Managed several capital improvement projects (ice rink floor replacement, Energy Management System, energy projects, pool equipment replacement and various painting and flooring projects)
EVENT MANAGEMENT
• Managed event operations by development and distribution of event sheets for hockey games, concerts, commencements and other events.
• Produced detailed CAD layouts for events
• Oversee ushers, fire, police, EMS, AV, marketing, ticketing, and ice operations.
