Whatsapp for Sales: 9 Ways to Boost Your Sales

Using WhatsApp for Sales Everything you need to know!

Can WhatsApp actually be employed to increase sales? Or just notifications and customer service? Yes, you can use WhatsApp for sales; it's a really effective tool for that. See why and how after that.

Why use WhatsApp to drive sales for your business?

It's really quite simple: WhatsApp Business makes it far easier for you to engage in conversational selling than other messaging apps. Simply said, people are much more inclined to open WhatsApp messages than emails. The average WhatApp message is opened 98% of the time, and 90% of those messages are opened right away. Additionally, it enables you to expedite sales talks rather than having them drag on for days like an email thread (immediate messaging wins!).

WhatsApp conversations allow you to generate leads and gather lead information more quickly than ever before. They also enable you to cultivate stronger bonds with your consumers than you could through email (emails just have a tendency to be too official and dry).

According to studies, companies who utilize WhatsApp for sales are able to increase their overall sales by 15%, increase the number of new client connections by 40%, and even grow their customer base by 10%. Additionally, 20% of customer interactions via WhatsApp result in sales.

How to use WhatsApp to drive sales Build a product catalog If you're concerned that your company is too tiny to invest in the WhatsApp Business API just yet, you can start by developing a catalog on the WhatsApp Business App since this feature is available within the app itself. This catalog essentially serves as a mobile storefront that your company can utilize to promote its goods. It is far more convenient than repeatedly sending images and information about your products. If you are not using WhatsApp automation, it is also more convenient than letting your clients wait till your representatives respond.

Your customers may actually make purchases directly from your catalog on WhatsApp Marketing api by adding details about your products, such as the price, images, product name, and description.

Notify customers and leads about offers You may use WhatsApp notifications to promote your business and let your clients know about upcoming promotions. Because you cannot send a WhatsApp broadcast message using the WhatsApp Business API without obtaining opt-ins, you will be targeting prospects and customers who are truly interested in the offers you are running. This means that only clients who are interested in your offers and have a higher possibility of actually making a purchase will receive these notifications from you.

You would need to use WhatsApp message templates in order to send these notifications.

These are pre-made templates that you can customize before sending them to your clients.

Before you deliver these templates to your clients, WhatsApp API must first authorize them.

You can use a writing assistance to make the process of creating these templates more productive.

Additionally, you can utilize the WhatsApp link generator to produce links that you can use to contact your clients using your WhatsApp business number. You can also include a pre-written message in your link so that users can respond without having to manually type anything.

The designs may even include CTA buttons that direct visitors to your website's product pages so they may make purchases.

Click to chat links and ads Get your consumers to find you on the WhatsApp business app if you want to increase your sales on the platform. The only drawback is that users cannot search for businesses directly within the WhatsApp app. So how do you create it so they can get in touch with you? To put it simply, you may utilize WhatsApp Click-to-Chat links to direct clients to conversations with your company via the WhatsApp Api Messenger program or, if they're using a desktop or laptop, WhatsApp Web.

Share insightful content Gaining the prospect's trust is one of the most crucial steps in closing a deal, any salesperson worth their salt will tell you. Additionally, if you want to gain your consumers' trust, you should consistently add value to their lives even before they make a purchase from you. By doing this, you position yourself as an authority in the field in which you work and even demonstrate to your clients that you care about them and want to see them succeed, earning their growing faith in you and your company.

Additionally, it raises your brand's visibility so that when one of these clients needs anything you sell, they think of your company first, thus increasing your chances of ending the deal.

Speed up replies If they have a query and can't find an immediate response to it, 53% of online shoppers give up on their purchase, according to Forrester Research. You may swiftly respond to their inquiries and prevent unnecessarily losing sales for your company by using WhatsApp Business. But if you really want to reduce cart abandonment, you'll need to respond to customer questions more quickly. Customers don't want to leave you a message and then wait while one of your representatives attends to their inquiries.

Qualify leads Do you want to increase sales? Get your sales team to spend more time talking to prospects who are more interested in what you have to offer and who are also more likely to be able to make a purchase. This is impossible if they take a ridiculous amount of time on the initial contact with your prospects to assess how qualified a lead they are. Instead, before your live agents speak with the leads, a WhatsApp chatbot may conduct these preliminary discussions, pose qualifying questions, and score them. This would enable your sales team to utilize their time more effectively and efficiently, assisting you in increasing sales.The other benefit is that doing this would not interrupt the buying experience for your customers since your agents can take over the conversation from your chatbot via live chat directly on WhatsApp itself.

Share product recommendations A WhatsApp chatbot can be used to communicate with customers, learn about their wants and requirements, and then present them the items that would be most suitable for them. This enables you to individually tailor your product recommendations at a large scale in a conversational style that gives your customers the impression that they are working with a virtual personal shopper.

Even better, you could keep track of your clients' preferences and utilize that data to notify them via WhatsApp API anytime you introduce a new product they would find interesting.

Want to begin immediately? To discover all you need to know and launch your business successfully, read our Ultimate Guide to WhatsApp Business Success.

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Frequently asked questions ( FAQ ) 1. How to send mass messages on whatsapp?

To send mass messages on WhatsApp, you can create a broadcast list. First, open WhatsApp and go to the Chats tab. Then, tap on the three-dot menu at the top-right corner and select "New broadcast." Next, choose the contacts you want to send the message to from your contact list. Finally, compose your message and send it. Note that recipients will receive the message as an individual chat, and their replies will be private.

2. What is difference between whatsapp and whatsapp business?

WhatsApp and WhatsApp Business are two different versions of the messaging app, each designed for different purposes..WhatsApp is for personal use, while WhatsApp Business is designed for businesses. WhatsApp Business offers business profiles, messaging tools, verification, analytics, API integration, separate apps, and a web version for desktop use.