Practice makes perfect most. As the saying goes, “practise makes perfect”. Anna Malaza has had seventeen years to practise at Gallagher. She also recently celebrated her 50th birthday at our venue.
Studies have shown that the most talented people are also the ones who practise the
Anna was promoted to Guest Relations Manager at the start of 2010, realising her lifelong dream of becoming a manager. She gave us some insight into what makes this position so interesting, “I meet many people in need of assistance. Some clients even want to know what I would do if I were in their position. I find it important for Gallagher to have people who are willing to put themselves in the shoes of the client and in that way provide excellent service.”
Anna emphasises the importance of knowing exactly what is going on at Gallagher, as many clients want information about the history of the venue, including historical events, while others want to know what shows are coming up and which are open for the public. “The Guest Relations Manager reflects the Gallagher brand. It is important to be humble and friendly and to meet each individual client’s needs, even to know their names. You have to make people feel comfortable. I feel very blessed with the talents God has given me. I love people and treat them with patience and respect and I believe this is what has paved my way to this position,” concludes Anna.
New Appointment at Gallagher There have been a few changes to the Gallagher team recently. Domiso Ncube has been promoted from Assistant Banqueting Manager to Banqueting Manager from 1 July 2010 and Rebecca Mohapeloa is now the Maintenance Administrator, being moved from
receptionist. We would like to welcome Emma Makahfola who joined the team as receptionist at Gallagher House, 1 June 2010. We would also like to welcome William
Barnett, who joined the Gallagher team as Property Manager from 1 July 2010. We hope you will have many happy and productive years with us.
Congratulations! May this be the beginning of new success with Gallagher.
Wedding bliss Thank you
Gallagher We would like to thank Gallagher and all other suppliers who were involved with our wedding ceremony. Everybody did a fantastic job. We would never have imagined that the ceremony could be so personal and warm, yet at the same time wear Gallagher’s brand of professionalism. We had numerous compliments concerning the food, the service and obviously the venue. A very special thanks to Nicole for being our wedding co-ordinator – you are wonderful and did a great job.
EDWIN & NELDRE WILSON
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