Ins booklet

Page 1


TO TRANSFORM YOUR BUSINESS Infinity Network Solutions is an Information Technology services company offering a variety of products and solutions for small- to mid-sized companies in the corporate, healthcare, and public sector industries throughout the state of Georgia.

At Infinity Network Solutions,

our passion is moving your business forward with technology.

ABOUT US

OUR VALUES

We offer our clients solutions that are designed to help them achieve both their short- and longterm goals. Our commitment to integrity and straightforward, business-minded consultation has played a large part in the continued growth of our company and engendered a high level of trust from our clients.

SERVICE FIRST PREPARATION ACCOUNTABILITY

Our professional team is skilled, trained, and certified and have decades of experience. We follow best practices and adhere to the rules and regulations that govern not only our industry but also our clients’ industries.

TEAMWORK

Infinity stands out as a leading IT company because of our commitment to maintaining our company values, company culture, and our proven processes.

INTEGRITY

A BRIEF HISTORY Years ago in Eatonton, Georgia, Robert Betzel and his brother Brian were already laying the foundation for what is a successful and enjoyable business partnership today. Robert founded Infinity Network Solutions in 2000. Upon graduation from college in 2001, Brian joined the Infinity team and later became a company partner in 2009.

02 | Inf in it y N e t wo r k s . n e t


03


YOUR GUIDE TO IT SUCCESS INFINITY’S BUSINESS ROADMAP At Infinity Network Solutions, we strive to incorporate our core values into every aspect of our business, especially our services and interactions with clients. With this in mind, we invite you to join us on the road to preparation, accountability, teamwork, integrity, and the service-first model. Whether your business has had very successful experiences with IT or you are looking to improve in an area that causes unnecessary stress, we believe that our IT services can assist your business in making these core values an everyday reality. IT success is an ever-changing and evolving journey for every company and we are poised to serve as a guide, strategic partner, and advocate on this road. Our goal is to help you discover and take advantage of critical services that will ensure your IT security, sustainability, and simplicity.

04 | Inf in it y N e t wo r k s . n e t


OUR VALUES & SERVICES SERVICE-FIRST MANAGED IT SERVICES Pg. 06 TECHNOLOGY ASSURANCE PROGRAM Pg. 06

PREPARATION BACKUP SYSTEMS & DISASTER RECOVERY Pg. 06 NETWORK FOUNDATION Pg. 10

ACCOUNTABILITY NETWORK SECURITY Pg. 07

TEAMWORK

COMMITMENT TO PROCESS Choosing an IT company is an important decision for the health and stability of your business, and our unique process ensures that your organization’s needs are understood fully, designed properly, deployed successfully, and supported faithfully long term.

ASSESS Our technology assessment process begins with a coordinated business review with your leadership team.

DESIGN Using the results from our assessment, we will provide a detailed proposal of the products and services required to ensure IT serves your mission.

TELEPHONE SYSTEMS & UNIFIED COMMUNICATIONS Pg. 07 COLLABORATION Pg. 07 WIRELESS & MOBILITY Pg. 07 MANAGED PRINT & COPIER SERVICES Pg. 07

INTEGRITY VIRTUALIZATION & ADVANCED COMPUTING Pg. 10 CLOUD COMPUTING Pg. 10

DEPLOY Change within your IT environment will be done at the direction of our team of skilled professionals.

SUPPORT We will take over the responsibilities of maintenance, troubleshooting, support, and strategy planning of your technology.

05


MANAGED IT SERVICES (I-SUPPORT) With the I-SUPPORT managed IT services partnership from Infinity, your organization receives technical support, advice, and in-depth business/technology consulting to help you plan for the future.

KEY COMPONENTS OF OUR MANAGED IT SERVICES • Technology Management • Network Administration

• Consulting Services • Support Services

TECHNOLOGY ASSURANCE PROGRAM (I-TAP) I-TAP allows organizations to implement the proper technology solutions by paying for technology as a fixed-cost, monthly, operational expense. Additional technology solutions that may become necessary are implemented at no additional outof-pocket cost. If your business is considering the acquisition of a new telephone system, file server, wireless network, or departmental PC refresh, consider leveraging the power of I-TAP.

BENEFITS OF I-TAP • Technology becomes an operating expense supported by a team of skilled professionals • Obtain new technology as often as needed by your organization

• Avoid capital expenditures on depreciating equipment • One monthly payment for all equipment and support

BACKUP SYSTEMS & DISASTER RECOVERY Business interruption and data loss are two of the very worst things that can happen to an organization. A great deal of time and money goes into the design, deployment, and support of your IT environment, so why not ensure it’s protected? Infinity will help you develop a preparation strategy in the event of a data loss disaster, understand and prepare for how a server crash would affect operations, and protect against and recover from business interruption and data loss.

06 | Inf in it y N e t wo r k s . n e t


NETWORK SECURITY (I-SECURE) Protecting your network from malware, spyware, viruses, and unwanted visitors is of critical importance for the health of your organization. Through I-SECURE, Infinity’s customized network security assessment, we will assess the security of your network and identify appropriate solutions based on your needs.

MANAGED PRINT & COPIER SERVICES Infinity believes you should have the power to efficiently leverage cost control of your operational printing and copying, which is commonly one of the least controlled expenses a business incurs and also one of the most expensive.

TELEPHONE SYSTEMS & UNIFIED COMMUNICATIONS Telephone solutions from Infinity allow you to consolidate disparate communication paths into one, manageable system and provide the instant availability expected by your clients, suppliers, and staff.

COLLABORATION Nothing beats traveling to meet a customer face-to-face. But, can you really afford to travel to them every time you need to connect? Infinity will help you leverage advanced collaboration technologies to communicate with your staff, suppliers, and clients in real time no matter where you are.

WIRELESS & MOBILITY Work is an activity, not a place defined by four walls and a roof. That’s why Infinity helps businesses make their workplace borderless. We believe that being present and available no matter your location is required to compete in today’s economy.

07


WALTHALL OIL COMPANY Walthall Oil Company turned to Infinity Network Solutions to provide local IT expertise, disaster recovery planning, and management of its entire core infrastructure. Technology has changed a lot since 1952, the year Walthall Oil Company was founded, and yet, the company continues to set the standard in the petroleum market. With over 130 employees, technology plays an increasingly important role in the wholesale distribution and retail petroleum industry. Infinity provided Walthall Oil Company with a complete network assessment and recommendations to meet their

08 | Inf in it y N e t wo r k s . n e t

immediate needs as well as providing a technology plan for the future, which included a consolidated virtual server environment, new mobile solutions, and a robust Business Continuity and Disaster Recovery solution. During the deployment of all the new technology, Walthall Oil Company prepared for a full day of downtime. This downtime never materialized and Infinity performed the entire migration without any user interruption.


CMED ATLANTA ANDREWS, HAMMOCK & POWELL When the time came to upgrade an aging Microsoft Small Business Server solution, Andrews, Hammock and Powell knew it was time to call on Infinity. Besides having a deep understanding of the Microsoft products used by our client, Infinity also supported and consulted with AHP’s leaders about a specific application that they required to transfer large files. Infinity’s I-TAP program was an attractive solution. Infinity removed the hassles of dealing with technology and now takes care of the daily monitoring and maintenance of the entire network. Having a local IT services provider has proven very beneficial as AHP no longer has to rely on firms far outside of the service area. In the past, each on-site service call resulted in a two-hour drive plus added costs related to the technicians’ travel.

Based in Atlanta’s St. Joseph’s Hospital, The Center For Medicine, Endocrinology and Diabetes (CMED) required a trustworthy I.T. support provider that specialized in EMR technologies and understood the unique requirements of healthcare organizations. Infinity was referred to CMED because of our extensive experience with eClinicalWorks (ECW), CMED’s electronic medical record (EMR) solution. CMED needed to resolve immediate network challenges that were causing productivity issues for the staff and ultimately compromised patient care. We provide the Infinity Technology Assurance Program, I-TAP, which offers managed I.T. services with a fixed monthly service cost. In addition to having the best hardware available, Infinity provides the support required to keep a leading healthcare provider fully functional. Infinity’s service desk provides level 2 and 3 support to aid the internal I.T. resources at CMED and many of our services are delivered remotely without the need to be present on site. Infinity provides CMED with a virtual chief information officer (vCIO) who meets monthly to review all support issues and help CMED with its I.T. budget and upcoming plans.

Infinity’s depth is amazing. Every team member of theirs we’ve worked with has been

knowledgeable, and things have just clicked well. Each project presents its own unique set of challenges, but Infinity always

handles them well.

Infinity worked through all of the issues with our electronic health record software. We had a gut feeling

they were the right company for us. They've proven to be just that.

09


NETWORK FOUNDATION It doesn’t matter how much you invest in fancy applications and higherend products if you don’t have a well-built network foundation. At Infinity, we specialize in designing and creating a strong foundational network which supports all of your technology from telephone systems and wireless internet to print and copier services.

VIRTUALIZATION & ADVANCED COMPUTING Using advanced software, we create independent environments for each of your servers to run on which allows us to diagnose, troubleshoot, and even restart that server without any other virtual server being disturbed. Get more life out of your old workstations by having them do less and your servers do even more. Let’s allow the new virtual servers to handle even more of your workload by creating a virtual desktop infrastructure for all of your users.

CLOUD COMPUTING Similar to virtualization, cloud computing allows a business to get the most out of their technology without all the excess or idle capacity. Technology services delivered via cloud computing are typically housed in data centers not owned, managed, or maintained by the very organizations which access the services. This model allows you to quickly deploy the technology you need and make the services available to your users – staff, suppliers, and clients – no matter where they are or from what device they choose to connect.

10 | Inf in it y N e t wo r k s . n e t



CONTACT US 866-475-9510 www.infinitynetworks.net


Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.