Wentzville Parks & Recreation
Register for a Program Register Early
Your Satisfaction Is Important
All programs must meet minimum enrollment in order to be offered. If there are not enough registrants, a course must be canceled. Unless otherwise noted, all registrations must be received a minimum of one week prior to the start of the first class. Wentzville Parks and Recreation reserves the right to cancel, postpone, combine classes or change instructors as needed. If a class is canceled due to lack of enrollment, registered class participants will be notified of an alternate class or program if one is available or a full refund check or credit slip will be processed within four weeks. Program pricing is often listed in an R/NR format where R stands for resident and NR stands for Nonresident.
We want to provide quality programs to all participants. If you are not satisfied with a program, please let us know. Contact staff at the Wentzville Rec Center at (636) 332-9236 or fun@wentzvillemo.gov.
Gifts Cards Available! Gift cards can be purchased for classes and annual passes to any facility in the Wentzville Parks and Recreation system. For more information, please call (636) 332-9236.
Payment and Returned Checks Full payment is required at the time of registration, unless otherwise noted. Upon registering, customers agree to all rules, regulations and policies. A 2% surcharge will be added to all credit or debit card transactions. A $15 charge will be applied for returned checks. •
Walk-In: Visit any of any of the facilities below to pay by cash, check or credit card. – Progress Park Recreation Center — 968 Meyer Rd. – Wentzville Ice Arena — 910 Main Plaza Dr. – Splash Station — 1141 Peine Rd. – WREC — 500 Great Oaks Blvd.
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Phone: Call (636) 332-9236 to pay by credit card.
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Online: Visit www.wentzvillemo.gov/Register to pay by credit card.
Field and Facility Rentals Whether it's a family outing, corporate picnic, wedding or other special event, we make it easy for you to host your event. We have athletic fields, ice rinks, a banquet hall, pavilions, pools and more to meet your needs. Reservations are scheduled on a first-come, first-served basis. To speak with an associate regarding rental arrangements, please email ParkAdmin@wentzvillemo.gov or call us at (636) 332-9236. Please visit www.wentzvillemo.gov/Rentals to learn more.
Refund Guidelines • A full (100%) refund, credit or transfer will be given if Wentzville Parks and Recreation cancels the program or rental.
• A cancellation for a Progress Park Center reservation will forfeit the deposit.
• If the participant withdraws from the program before the first class or game,* the Department must receive a request and a full refund will be given, less a $10 administrative fee. The refund will be processed as a credit to the household account.** Credit can be used on future programs. A credit may be used by any member on the same household account.
• A gym or pavilion cancellation must be submitted at least thirty days prior to the reservation. A full refund will be issued minus a $10 administrative fee. Reservation cancellations submitted less than 30 days, but more than 14 days prior to the reservation will be refunded at 50% of the rental fee or the reservation can be rescheduled minus a $10 administrative fee. Reservation cancellations submitted less than 14 days prior to the reservation will forfeit the rental fee or the reservation can be rescheduled minus a $10 administrative fee.
• If the participant withdraws from the program any time after the first class or game, the Department requires a request and a prorated credit to the account will be given, less a $10 administrative fee.** No refunds will be issued after the program or session is half over. • Refunds for medical reasons, requested prior to the start date of the program, will be granted a full refund** subject to verification. • Any refunds processed for volunteer coaching will be applied to the household account for future purchases.
• If a participant withdraws from a program after supplies or tickets have been purchased, the refund will be pro-rated minus these expenses. *No refunds will be issued for adult leagues after the registration deadline. **All youth league refunds will be less the cost of uniforms.
• An administrative cancellation fee of $10 will apply to all field rentals.
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(636) 332-9236 | www.wentzvillemo.gov
