How a Multichannel help desk Software for airlines and travel agency increases the productivity of agents, performance, and enhances customer loyalty and satisfaction?
Multi-channel support means to reach out to your customers and solve their problems regardless of where they are or which way, they feel most comfortable reaching out to you. Providing consumers with a robust support network increases customer loyalty during the service process because consumers may feel more comfortable in using a program, they are familiar with, calling out for assistance.Email, chat, phone, social media, website portals platforms can all be accessed from a single dashboard. Every conversation is available in one location, so customer service representatives do not miss anything.Contact us: 044 6625 2040 Email:marketing@infinitisoftware.net
Visit:https://infinitisoftware.net/voyager-aid-customer-service-software.php
