Learning&Development
Introduction
Welcome! At Motorpoint we make sure we do everything we can to support you to be the best version of yourself every day. In this booklet you will find what different courses and training is available to help you grow and support your career journey. All the courses you are going to read about in this are available to book on our Learning Management System MySkills (www.motorpointmyskils.co.uk).
MySkills is your own personal development portal which allows you to book on to courses and e-learning as well as links to other resources relevant to your role and development opportunities.
Introduction & Our Values
Welcome! At Motorpoint we make sure we do everything we can to support you to be the best version of yourself every day. In this booklet you will find what different courses and training is available to help you grow and support your career journey. All the courses you are going to read about in this are available to book on our Learning Management System
MySkills (www.motorpointmyskils.co.uk).
MySkills is your own personal development portal which allows you to book on to courses and e-learning as well as links to other resources relevant to your role and development opportunities.
Leadership Behaviours
Leaders are often unaware, or at least underestimate, the motivating power of their presence.
Great Leadership is what keeps our virtuous circle turning.
Being consistent and conscious of our leadership behaviours is crucial to our own and our team's success.
Contents Face to Face E-Learning Instructor Led Apprenticeships IT Skills Leadership Testimonials Contact Us ...3 ...4 ...5 ...6 ...7 ...8 ...10 ...12
H Guide to icons that you will see throughout this booklet E-Learning Apprenticeships FaceToFace Virtual Leadership ITSkills
FacetoFace
Welcome! At Motorpoint we make sure we do everything we can to support you to be the best version of yourself every day. In this booklet you will find what different courses and training is available to help you grow and support your career journey. All the courses you are going to read about in this are available to book on our Learning Management System MySkills (www.motorpointmyskils.co.uk).
MySkills is your own personal development portal which allows you to book on to courses and e-learning as well as links to other resources relevant to your role and development opportunities.
H FaceToFace FaceToFace
E-Learning
Change & Resilience
Change is inevitable, but how do you cope with it? This Change and Resilience course will help you to positivity and productively get the most out of any changes that come your way. We will take you though the four stages of change, while focussing on strategies that will support you, and help make change as easy as possible to manage. By examining your own attitude towards change and how that effects your handling of situations, you will be able to adopt some practical coping strategies to suit you.
You will also look at what resilience really is, how to build personal resilience and the importance of knowing when to be resilient.
MySkillshasit’sveryowne-learninglibrary,on thereyouwillfindvideo’sonhowtomakethe perfectcupoftea,toshortcoursesonmanaging stress.Thelibraryisconstantlybeingreviewedand updatedtoofferyouuptodateinformation, practicalguidanceandrelevantskills.Thelibrary isavailableanytimefromanyplacethatyouhave internetaccessviaMySkillsplatform
Allpersonaldevelopmentworkshopsaredelivered virtually,youcanreadmoreaboutthemandbook ontoyourpreferreddateonMySkills.
E-Learnng H
The following courses are focused around IT Skills and are offered in a variety of difficulty/skill level to cater to your experience and needs.
ITSkills
Microsoft Word
Microsoft Excel
Microsoft Powerpoint
Microsoft Teams Toolkit
Outlook
OneDrive Toolkit
A good understanding of computers and systems is essential in today’s society, but you may not have had to produce a PowerPoint or pivot table in a while, these things are easy to forget! But don’t worry, our suite of e-learning with Microsoft Office skills courses from beginner to advanced will help you to conquer those techno-tasks. This suite of e-
Learning is available anytime you need it via MySkills, you can revisit the courses at any time and access them wherever you have internet access.
H ITSkils
MicrosoftWord
Beginner: 27 modules to introduce you to the locations and purposes of tools and other options within Word.
Intermediate: 24 modules to direct you in using the more sophisticated utilities in Word to create interesting documents.
Advanced: This course will provide the necessary tools to help you become more organised and efficient. These 28 modules will take you through some final and more intricate functions of Word.
MySkills Course Links:
Beginner
Intermediate
Advanced
ITSkils
H
MicrosoftExcel
Beginner: 29 modules that will assist you in becoming familiar with the layout and simple functions of Excel.
Intermediate: 25 modules covering further formatting options, more complex calculations and customising elements of Excel.
Advanced: The Microsoft Excel courses include a whole host of practical tips and advice, helping you to develop your Microsoft Excel skills to apply in the real world. It will equip you with what it takes to be a successful professional in today’s business landscape, covering a broad range of topics, from basics of Microsoft Excel to macros. These 23 modules will take you through some final and more intricate functions of Excel.
MySkills Course Links:
ITSkils H
Beginner Intermediate Advanced
Microsoft Powerpoint
Beginner: 24 modules to aid you in creating engaging and informative presentations within PowerPoint.
Intermediate: 15 modules demonstrating the use of more innovative tools within PowerPoint, that can be used to enhanced the experience of presenting information.
Advanced: This course will help you gain comprehensive, practical understanding of PowerPoint. In this course, you will use the vast array of features and functionality contained within PowerPoint. These 22 modules will take you through some final and more intricate functions of PowerPoint.
MySkills Course Links:
Beginner
Intermediate
Advanced
ITSkils H
ITSkils H MicrosoftTeamsToolkit This course will show you how to use Teams. It provides practical tips, shortcuts and exercises to improve your understanding of Microsoft Teams. MySkills Course Link
Outlook
Beginner: 21 modules detailing some of the more specific tools and their proper application when sending, receiving and organising the information within Outlook.
Intermediate: 25 modules to lead you to the essential tools within Outlook that can help you in creating and organising emails.
Advanced: These courses will help you gain comprehensive, practical understanding of Microsoft Office. If you are struggling to use computers and do not know where to start this is the ideal course. 20 modules detailing some of the more specific tools and their proper application when sending, receiving and organising the information within Outlook.
MySkills Course Links:
Beginner
Intermediate
Advanced
H
E-Learning o
OneDriveToolkit
ITSkils H
using.
This course will show you how to use OneDrive. It provides practical tips, shortcuts and exercises to improve your understanding of Microsoft OneDrive which many of us are
MySkills Course Link
Career Pathways
The following are supporting courses which may assist you on your career pathway...
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Supporting Courses Supporting Apprenticeships Senior Leadersh p Team Chief Operating Officer Senior Management Operations Manager Superv sor Stock Supervisor Workshop Supervisor Preparation Supervisor Yard Supervisor Entry Management Preparation Support Manager Qual fied Tech Roles Qual fied Techn cian Senior Technic an Entry Roles Vehicle Prep Assistant Quality Assurance Technician Apprentice Technician Unqualified Technician Midd e Management Preparation Manager
MotorpointManagement
Covering engagement measures, 1 to 1 skills and how to create our coaching culture, this 1 day workshop will provide you with the skills you need to develop your Motorpoint Management competencies in:
Delivering Leadership Behaviours
Situational Leadership
Building People Capability
Using BHeard Survey results to drive improvements
Driving a Coaching Culture
Managing the process and workload is just not enough nowadays. Instead, the Motorpoint Manager needs to be able to motivate their team, be able to manage change, deal with difficult people, manage performance and are able to coach and develop their staff.
You’ll learn how to handle dozens of key management challenges, including how to use our Leadership Behaviours and establish credibility, whilst motivating Team Members and driving performance.
This workshop will cover key practices of a Motorpoint manager; including our tools, behaviours and best practice.
After having attended this workshop, you will go back to the workplace with a toolbox to enhance your management skills that you can use to guarantee your success in managing yourself and your team. The course is mandatory for all Managers across the Motorpoint Business and must be attended as part of your initial Management training.
Duration: 1 Day
Outcomes:
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FaceToFace
Asking Powerful Questions
Being Assertive
Building Trust & Rapport
Change & Resilience
Coaching Conversations During Redundancy
Coaching Conversations With Remote Workers
Coaching Essentials
Coaching for Change
Coaching for Communication
Coaching for Creativity
Coaching for Delegation
Coaching for Emotional Intelligence
Coaching for Focus
Coaching for Growth Mindset
Coaching for Leaders
Coaching for Resilience
Coaching for Time Management
Coaching for Wellbeing
Confidence
CORE Women
Creating Accountability
Customer Service Excellence
Customer Service for Receptions
Customer Service in Retail
Difficult Conversations
Coaching
Effective Coaching Conversations
Effective Communication
Effective Leadership
Emotional Intelligence
Excel Advanced
Excel Beginners
Excel Intermediate Focus
Giving Effective Feedback
Growth Mindset
In the Moment
Coaching Conversations
Introduction To Coaching
Leading Essentials
Managing Conflict
Motorpoint Management
Negotiating & Influencing
Outlook Advanced
Outlook Beginners
Outlook Intermediate
Planning & Managing Change
Planning & Organisation
Planning and Allocating Work
Positive Attitude
Presentation Skills
Problem Solving & Decision Making
Procrastination
Responsibility
Self-Sabotage
Stress Test
Supervisory Skills
Team Working
Microsoft Teams Toolkit
The Art Of Listening
The Carbon Neutral Journey
The Importance of Goal-Setting
The Power Of Silence
Time Management
Understanding Performance Management
Using Coaching Models
H ITSkils
Coaching for Delegation
Coaching for Delegation
CoachingCulture-A
Delegating workload is a great way to utilise time and skills appropriately within a team. When workload is divided up it can increase overall productivity as well as build a team’s capabilities. By effectively delegating we can… -Utilise time better, achieve more and work on appropriately skilled tasks.
-Reduce stress and avoid missing deadlines or rushing work.
Coaching for Growth Mindset
-Empower others which in turn will build team capabilities and productivity.
Coaching for Growth Mindset
Effective Coaching Conversations
Introduction To Coaching
Growth mindset is when people believe that their intelligence, character and creative ability are not fixed and that they can be developed through hard work, strategies and input from others. A person with a growth mindset is willing to try new things, step out of their comfort zone and see failure as an opportunity to grow and learn.
Effective Coaching Conversations
What are the different coaching conversations, why it is important to having a coaching conversation, introducing the T.R.U.S.T model – how to have an effective coaching conversation.
Introduction To Coaching
What coaching is and what it isn’t, why coaching is one of the most powerful development solutions available as well as uncovering the significant benefits of coaching within an organisation.
ITSkils
H
CoachingCulture
Coaching for Delegation
Delegating workload is a great way to utilise time and skills appropriately within a team. When workload is divided up it can increase overall productivity as well as build a team’s capabilities. By effectively delegating we can…
-Utilise time better, achieve more and work on appropriately skilled tasks.
-Reduce stress and avoid missing deadlines or rushing work.
-Empower others which in turn will build team capabilities and productivity.
Coaching for Growth Mindset
Growth mindset is when people believe that their intelligence, character and creative ability are not fixed and that they can be developed through hard work, strategies and input from others. A person with a growth mindset is willing to try new things, step out of their comfort zone and see failure as an opportunity to grow and learn.
Effective Coaching Conversations
What are the different coaching conversations, why it is important to having a coaching conversation, introducing the T.R.U.S.T model – how to have an effective coaching conversation.
Introduction To Coaching
What coaching is and what it isn’t, why coaching is one of the most powerful development solutions available as well as uncovering the significant benefits of coaching within an organisation.
ITSkils
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The following courses are required to complete your induction:
Induction
The Carbon Neutral Journey
Equality, Diversity & Inclusion
Expense Policy Training
Modern Slavery
Security Awareness
Risk & Control
A good understanding of computers and systems is essential in today’s society, but you may not have had to produce a PowerPoint or pivot table in a while, these things are easy to forget! But don’t worry, our suite of e-learning with Microsoft Office skills courses from beginner to advanced will help you to conquer those techno-tasks. This suite of eLearning is available anytime you need it via MySkills, you can revisit the courses at any time and access them wherever you have internet access.
H
H E-Learning
Induction
The following courses are required to complete your induction
The Carbon Neutral Journey: At Motorpoint we are making genuine changes to tackle climate change. This training will help you to identify sustainable emission-reduction strategies.
Equality, Diversity & Inclusion: It is everyone’s responsibility in an organisation to help maintain an inclusive culture and guard against any individual being discriminated against. This course will cover the different elements of the Equality Act 2010 and what it means for you in your role.
Expense Policy Training: This Expenses Policy Training to make sure you are claiming the correct things, at the correct time, in the correct way. We want to ensure that you will never be out of pocket for a genuine business expense.
Modern Slavery: Slavery is often considered something consigned to the history books, but unfortunately it is a growing concern around the world. This course will help you understand what Modern Slavery is and what you should do if you spot any signs.
Security Awareness: This course provides you with an understanding of security attack methods and how you can protect Motorpoint's data, reputation and our customers from compromise.
Risk & Control: This training aims to provide simple guidance about the way in which we manage risk at Motorpoint and provide helpful information about how to identify a risk and who to report it to.
H H E-Learning
PersonalDevelopment
Bribery and corruption can affect both organisations and individuals. This course will help you to understand the four offences under the Bribery Act, and identify what measures you need to take to prevent bribery and corruption in your organisation.
Duration: 1 Day
Personal Development
Link
Outcomes:
H
Anti-BriberyandCorruption
Bribery and corruption can affect both organisations and individuals. This course will help you to understand the four offences under the Bribery Act, and identify what measures you need to take to prevent bribery and corruption in your organisation.
Duration: 1 Day
Personal Development
Link
Outcomes:
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BeingAssertive
Related Apprenticeships: ad ad a a da da da dd
We have all had moments when we wondered if we could have been a little more direct, forward or assertive. Within this course we will look at how assertive you are and the practical steps that you can take to improve this.
Personal Development
Link
Duration: 1 Day Outcomes:
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Change&Resilience
Helping you embrace change, equipping you to deal with it productively and building the skills for personal resilience! This Change and Resilience course will help you to positivity and productively get the most out of any changes that come your way. By examining your own attitude towards change and how that effects your handling of situations, you will be able to adopt some practical coping strategies to suit you. You will also look at what personal resilience really is:
-How to recognise your barriers
-Managing change and understand your barriers to create practical coping mechanisms
-Supporting others through change
-What does it mean to be resilient and why is it important
-How to build your resilience
Personal Development ILT Link
Duration: 1 Day Outcomes:
H
Confidence
How to be grow your confidence to be more decisive, more productive and ultimately achieve more
Duration: 1 Day
Personal Development
Link
Outcomes:
H
Apprenticeships
Level 2 Autocare Technician
In partnership with Skillnet Limited we are now accepting applications for our new Trainee Technician roles, in our dedicated Preparation Centres in Peterborough, Newport, Motherwell, Burnley, Oldbury and Sheffield.
Do you have what it takes to be our next Trainee Technician? We are looking for self starters with a passion for cars. Who are looking to get started on an exciting career in the automotive industry with Motorpoint.
We will provide a supportive working and learning environment where you can develop and grow your skills.
Apprenticeship Duration: 2 years
Skillnet will further develop your skills and knowledge in their dedicated workshop in Daventry, Northamptonshire.
Our Trainee Technician role is underpinned by the L2 Autocare Technician Apprenticeship standard which will provide your foundation for a successful career here at Motorpoint.
Outcomes:
Apprenticeships
H
Apprenticeships
Level 2 Autocare Technician
In partnership with Skillnet Limited we are now accepting applications for our new Trainee Technician roles, in our dedicated Preparation Centres in Peterborough, Newport, Motherwell, Burnley, Oldbury and Sheffield.
Do you have what it takes to be our next Trainee Technician? We are looking for self starters with a passion for cars. Who are looking to get started on an exciting career in the automotive industry with Motorpoint.
We will provide a supportive working and learning environment where you can develop and grow your skills.
Apprenticeship Duration: 2 years
Skillnet will further develop your skills and knowledge in their dedicated workshop in Daventry, Northamptonshire.
Our Trainee Technician role is underpinned by the L2 Autocare Technician Apprenticeship standard which will provide your foundation for a successful career here at Motorpoint.
Outcomes:
Apprenticeships
H
Apprenticeships
Level 2 Autocare Technician
In partnership with Skillnet Limited we are now accepting applications for our new Trainee Technician roles, in our dedicated Preparation Centres in Peterborough, Newport, Motherwell, Burnley, Oldbury and Sheffield.
Do you have what it takes to be our next Trainee Technician? We are looking for self starters with a passion for cars. Who are looking to get started on an exciting career in the automotive industry with Motorpoint.
We will provide a supportive working and learning environment where you can develop and grow your skills.
Apprenticeship Duration: 2 years
Skillnet will further develop your skills and knowledge in their dedicated workshop in Daventry, Northamptonshire.
Our Trainee Technician role is underpinned by the L2 Autocare Technician Apprenticeship standard which will provide your foundation for a successful career here at Motorpoint.
Outcomes:
Apprenticeships
H
Level 2 Customer Service Practitioner
IIf you are working in a customer facing role or are considering a move into a customer focused role, the Customer Service Practitioner (CSP) apprenticeship programme will support you to develop in this role.
This programme is intended to develop your customer service skills within Motorpoint, as someone who is often the first point of contact within Motorpoint, how we interact and engage with our customers is key.
If you are engaging with our customers face-to-face in store, by phone, email or as part of the online sales team. You are in regular contact with our customers, providing essential information to support sales, give advice, guidance, and deal with complaints.
This apprenticeship is relevant to customer facing roles in store, online, A4C, Customer Care and some HQ departments where you routinely work with our suppliers.
Apprenticeship Duration: 2 years
Apprenticeships
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The CSP apprenticeship will last for 12 months followed by 3months to complete the End Point Assessment (EPA).
Supporting Courses
How will I learn? Learning will be completed online with modules set; these will become your portfolio of evidence gathered throughout the apprenticeship. Along with dedicated tutor support from the apprenticeship training provider.
How will I be assessed in the EPA? Firstly, a showcase of evidence this is either a presentation or report. A Practical Observation where you will demonstrate the knowledge skills and behaviours learnt from the programme. Followed a professional discussion including Q&A.
Outcome? You will gain a nationally recognised apprenticeship qualification. Depending on role this could lead onto the L3 Customer Service Specialist Apprenticeship or other relevant apprenticeship.
BeingAssetive ITSkills
CustomerServiceExcellence
Apprenticeships
H
Apprenticeships
Level 2 Autocare Technician
In partnership with Skillnet Limited we are now accepting applications for our new Trainee Technician roles, in our dedicated Preparation Centres in Peterborough, Newport, Motherwell, Burnley, Oldbury and Sheffield.
Do you have what it takes to be our next Trainee Technician? We are looking for self starters with a passion for cars. Who are looking to get started on an exciting career in the automotive industry with Motorpoint.
We will provide a supportive working and learning environment where you can develop and grow your skills.
Apprenticeship Duration: 2 years
Skillnet will further develop your skills and knowledge in their dedicated workshop in Daventry, Northamptonshire.
Our Trainee Technician role is underpinned by the L2 Autocare Technician Apprenticeship standard which will provide your foundation for a successful career here at Motorpoint.
Outcomes:
Apprenticeships
H
Level 2 Autocare Technician
Level 3 Customer Service Practitioner
In partnership with Skillnet Limited we are now accepting applications for our new Trainee Technician roles, in our dedicated Preparation Centres in Peterborough, Newport, Motherwell, Burnley, Oldbury and Sheffield.
Do you have what it takes to be our next Trainee Technician? We are looking for self starters with a passion for cars. Who are looking to get started on an exciting career in the automotive industry with Motorpoint
ApprenticeshipDuration: 2years
Outcomes:
In partnership with Skillnet Limited we are now accepting applications for our new Trainee Technician roles, in our dedicated Preparation Centres in Peterborough, Newport, Motherwell, Burnley, Oldbury and Sheffield.
Do you have what it takes to be our next Trainee Technician? We are looking for self starters with a passion for cars. Who are looking to get started on an exciting career in the automotive industry with Motorpoint.
ApprenticeshipDuration: 2years
Outcomes:
H
Apprenticeships
Level 2 Autocare Technician
In partnership with Skillnet Limited we are now accepting applications for our new Trainee Technician roles, in our dedicated Preparation Centres in Peterborough, Newport, Motherwell, Burnley, Oldbury and Sheffield
Do you have what it takes to be our next Trainee Technician? We are looking for self starters with a passion for cars. Who are looking to get started on an exciting career in the automotive industry with Motorpoint.
ApprenticeshipDuration: 2years
Level 3 Customer Service Practitioner
In partnership with Skillnet Limited we are now accepting applications for our new Trainee Technician roles, in our dedicated Preparation Centres in Peterborough, Newport, Motherwell, Burnley, Oldbury and Sheffield.
Do you have what it takes to be our next Trainee Technician? We are looking for self starters with a passion for cars. Who are looking to get started on an exciting career in the automotive industry with Motorpoint.
ApprenticeshipDuration: 2years
Outcomes:
Outcomes:
Level 2 Autocare Technician
In partnership with Skillnet Limited we are now accepting applications for our new Trainee Technician roles, in our dedicated Preparation Centres in Peterborough, Newport, Motherwell, Burnley, Oldbury and Sheffield
Do you have what it takes to be our next Trainee Technician? We are looking for self starters with a passion for cars. Who are looking to get started on an exciting career in the automotive industry with Motorpoint.
ApprenticeshipDuration: 2years
Level 2 Autocare Technician
In partnership with Skillnet Limited we are now accepting applications for our new Trainee Technician roles, in our dedicated Preparation Centres in Peterborough, Newport, Motherwell, Burnley, Oldbury and Sheffield.
Do you have what it takes to be our next Trainee Technician? We are looking for self starters with a passion for cars. Who are looking to get started on an exciting career in the automotive industry with Motorpoint.
ApprenticeshipDuration: 2years
Outcomes:
Outcomes:
H
Apprenticeships
Level 2 Autocare Technician
In partnership with Skillnet Limited we are now accepting applications for our new Trainee Technician roles, in our dedicated Preparation Centres in Peterborough, Newport, Motherwell, Burnley, Oldbury and Sheffield.
Do you have what it takes to be our next Trainee Technician? We are looking for self starters with a passion for cars. Who are looking to get started on an exciting career in the automotive industry with Motorpoint
ApprenticeshipDuration: 2years
Outcomes:
Apprenticeships
H
Apprenticeships
Apprenticeships are popular across all areas of the business; they are brilliant for supporting with technical skills, gaining professional qualifications and developing skills for future opportunities. There are over 500 approved apprenticeship standards available in the UK, in which there are relevant courses to suit every department in Motorpoint - yes, every single department!
HQ teams can explore apprenticeship standards to develop technical skills in their department and/or gain professional qualifications such as CIPD and IAB, you should speak to your line manager if you think an apprenticeship could work for you. Operational teams can expect to see apprenticeships being used to enhance technical skills across departments, such as mechanical, customer service and sales qualifications; these apprenticeships will be offered regularly across all sites
Allpersonaldevelopmentworkshopsaredelivered virtually,youcanreadmoreaboutthemandbook ontoyourpreferreddateonMySkills.
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Instructor Led
Change & Resilience
Change is inevitable, but how do you cope with it? This Change and Resilience course will help you to positivity and productively get the most out of any changes that come your way. We will take you though the four stages of change, while focussing on strategies that will support you, and help make change as easy as possible to manage. By examining your own attitude towards change and how that effects your handling of situations, you will be able to adopt some practical coping strategies to suit you.
You will also look at what resilience really is, how to build personal resilience and the importance of knowing when to be resilient.
Allpersonaldevelopmentworkshopsaredelivered virtually,youcanreadmoreaboutthemandbook ontoyourpreferreddateonMySkills.
Allpersonaldevelopmentworkshopsaredelivered virtually,youcanreadmoreaboutthemandbook ontoyourpreferreddateonMySkills.
Change is inevitable, but how do you cope with it? This Change and Resilience course will help you to positivity and productively get the most out of any changes that come your way. We will take you though the four stages of change, while focussing on strategies that will support you, and help make change as easy as possible to manage. By examining your own attitude towards change and how that effects your handling of situations, you will be able to adopt some practical coping strategies to suit you.
INSTRUCTOR LED
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Charlotte
I completed a L3 HR Apprenticeship and I loved the hands-on experience and exposure to real life situations. My Apprenticeship has given me invaluable knowledge and skills for life, something that I will always be grateful for.
I completed a L3 HR Apprenticeship and I loved the hands-on experience and exposure to real life situations. My Apprenticeship has given me invaluable knowledge and skills for life, something that I will always be grateful for.
Gareth - Excel Course
I completed a L3 HR Apprenticeship and I loved the hands-on experience and exposure to real life situations. My Apprenticeship has given me invaluable knowledge and skills for life, something that I will always be grateful for.
Megan - Motorpoint Management
I completed a L3 HR Apprenticeship and I loved the hands-on experience and exposure to real life situations. My Apprenticeship has given me invaluable knowledge and skills for life, something that I will always be grateful for.
H
Charlotte
I completed a L3 HR Apprenticeship and I loved the hands-on experience and exposure to real life situations.
My Apprenticeship has given me invaluable knowledge and skills for life, something that I will always be grateful for.
Ben Local Dog
I completed a L3 HR Apprenticeship and I loved the hands-on experience and exposure to real life situations. My Apprenticeship has given me invaluable knowledge and skills for life, something that I will always be grateful for.
I completed a L3 HR Apprenticeship and I loved the hands-on experience and exposure to real life situations. My Apprenticeship has given me invaluable knowledge and skills for life, something that I will always be grateful for.
H
CourseFeedback Excel Workshop
I completed a L3 HR Apprenticeship and I loved the hands-on experience and exposure to real life situations. My Apprenticeship has given me invaluable knowledge and skills for life, something that I will always be grateful for.
I completed a L3 HR Apprenticeship and I loved the hands-on experience and exposure to real life situations. My Apprenticeship has given me invaluable knowledge and skills for life, something that I will always be grateful for.
H
CourseFeedback
Excel Workshop
I completed a L3 HR Apprenticeship and I loved the hands-on experience and exposure to real life situations. My Apprenticeship has given me invaluable knowledge and skills for life, something that I will always be grateful for.
I completed a L3 HR Apprenticeship and I loved the hands-on experience and exposure to real life situations. My Apprenticeship has given me invaluable knowledge and skills for life, something that I will always be grateful for.
I completed a L3 HR Apprenticeship and I loved the hands-on experience and exposure to real life situations. My Apprenticeship has given me invaluable knowledge and skills for life, something that I will always be grateful for.
I completed a L3 HR Apprenticeship and I loved the hands-on experience and exposure to real life situations. My Apprenticeship has given me invaluable knowledge and skills for life, something that I will always be grateful for.
H
Allpersonaldevelopmentworkshopsaredelivered virtually,youcanreadmoreaboutthemandbook ontoyourpreferreddateonMySkills.
PersonalDevelopment Workshops
Change & Resilience
Change is inevitable, but how do you cope with it? This Change and Resilience course will help you to positivity and productively get the most out of any changes that come your way. We will take you though the four stages of change, while focussing on strategies that will support you, and help make change as easy as possible to manage. By examining your own attitude towards change and how that effects your handling of situations, you will be able to adopt some practical coping strategies to suit you.
You will also look at what resilience really is, how to build personal resilience and the importance of knowing when to be resilient.
H
Allpersonaldevelopmentworkshopsaredelivered virtually,youcanreadmoreaboutthemandbook ontoyourpreferreddateonMySkills.
PersonalDevelopment Workshops
Change & Resilience
Change is inevitable, but how do you cope with it? This Change and Resilience course will help you to positivity and productively get the most out of any changes that come your way. We will take you though the four stages of change, while focussing on strategies that will support you, and help make change as easy as possible to manage. By examining your own attitude towards change and how that effects your handling of situations, you will be able to adopt some practical coping strategies to suit you.
You will also look at what resilience really is, how to build personal resilience and the importance of knowing when to be resilient.
H
Effective Communication
Get Motoring
In the same way Motorpoint has a set of corporate values, you have a set of personal values! Your personal values help to identify your purpose, determine how you react to situations and guide your decision making. All these elements contribute to your confidence, self esteem and overall happiness.
By recognising your values and purpose, you can begin to learn how to use them as drivers to motivate you and support you in achieving your personal goals. This course will give you the tools you need to define your values, purpose and ambitions, while getting closer to achieving them.
Effective communication is a workshop based on enhancing your communication skills. By covering the four different social styles, supporting you in identifying what your personal communication style is and also recognising it in others, the workshop will give you practical tools to communicate more effectively, turn difficult conversations into winning conversations and reduce the risk of miscommunication. You will also learn about nonverbal factors such as body language and written tone of voice, and understand how to use these to your advantage to ensure your message is clear and concise regardless of how you are communicating.
Organisation & Prioritisation
Organisation and Prioritisation skills are essential to success. Whether it is your workload, house work or life-admin, being able to organise and prioritise efficiently will reduce pressures and help to maintain a balanced lifestyle. This workshop will give you practical skills on task management as well as hints and tips on how to increase your efficiency. You will also explore the negative aspects of what happens to motivation and productivity when you procrastinate over a long period of time.
What to have on there apprenticeships
whats included outcome how long will it be
design both of quadrants with multiple
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16th - content
23rd - fill
20th - meeting review content 10-1
logo dump with links
E-Learning
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