arc Issue 126

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HOSPITALITY LIGHTING

case study

Images: Studio Jean-Philippe Nuel - Gilles Trillard

Sofitel Rome Villa Borghese Rome, Italy Through Lutron’s myRoom control solution, guests at the Sofitel Rome Villa Borghese hotel can create a tailored, bespoke lighting scheme, whatever their stay requirements.

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The Sofitel Rome Villa Borghese, near Rome’s Piazza di Spagna and Trevi fountain, offers guests beautiful views, unparalleled control and an overall experience that is elevated and luxurious. This magnificent hotel needed a lighting system that would complement, not detract from, its stunning views, classic interior design, and secondto-none service. According to the hotel’s General Manager, “The goal of the renovation was to exceed the modern-day expectations of our guests. Updating the lighting in the guestroom was critical to achieving that result”. The project’s designer, Jean-Philippe Nuel chose Lutron’s myRoom solution to achieve this, complemented by white glass Palladiom keypads, which could be incorporated into the headboards in the guestrooms, without compromising the carefully curated look. With its wide options of controllability, there were a number of benefits for Nuel in integrating Lutron into his design. Staff can trigger ‘Welcome’ scenes during check-in, so that guests enter a gently-lit room with curtains drawn. Once settled in their room, the control keypads are also easy for guests to use and understand, with buttons that feature large icons that are easy to interpret in any language. Nuel said: “Like many establishments, Sofitel has been faced with the emergence of new guest expectations. The strength of large groups like Accor lies in being able to mobilise multiple skills to develop an approach that reassures guests and guarantees customer safety, without sacrificing on the luxury experience. “Hotels, due to their layout, have certain

advantages in adapting to new uses. This flexibility, and act of designing with a range of uses and guests in mind, will surely be found in the hotels of the future. The bedroom will need to act as a living and dining space for guests who remain cautious of public spaces, and outdoor spaces, which have now become synonymous with wellbeing, will be increasingly sought-after. “In general, the hotel of the future will need to be a place that is open to the city, offering the cultural experiences guests have missed, while offering privacy and control.” Miguel Aguado, Marketing and Technology Manager at Lutron Europe, added: “Lighting control is integral to making superb guest experiences happen, with technology having long played a role in raising a hotel’s profile. The smart home market has seen incredible growth, boosted by the unfortunate need to stay at home. Now, guests have come to expect the same level of convenience when travelling. “Technology already plays a key role in offering a touchless hotel experience, while enhancing a guest’s stay. Occupants can wake up to sunlight instead of an alarm using automated lighting and shading solutions and turn all the lights off from a single button at the bedside or with touchless control keys.” “Personalisation is an increasingly important factor in elevating the guest experience. Mobile apps enable a guest to enjoy bespoke experiences wherever they go – from personalising their wakeup sequence to setting scenes to suit romantic, family or business trips.” www.lutron.com/europe


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