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Traffic and Parking Fine Collection: Are Social Norms More Effective than Enforcement? Presenter: Yinjunjie (Jacquelyn) Zhang Co-author: Mathias G. Sinning Abstract

This paper presents the results of a randomized controlled field trial designed to test the effects of social norms and enforcement messages on the collection of traffic and parking fines in the Australian Capital Territory (ACT). The trial targets a population of individuals who committed a traffic or parking offence and who ignored fine collection notices from the ACT government for more than six months. Consistent with the literature, receiving a social norms letter or an enforcement letter increases fine payments relative to a control group that does not receive a letter. Our analysis of heterogeneous treatment effects indicates that addressing social norms does not change the behavior of young offenders and those who committed a speeding offence, among other groups. While social norms messages are not effective for specific groups, our findings suggest that enforcement messages are generally an effective tool to increase fine payments.

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Traffic and Parking Fine Collection: Are Social Norms More Effective than Enforcement?  

Traffic and Parking Fine Collection: Are Social Norms More Effective than Enforcement?