Moments Magazine - Autumn/Winter 2024

Momentum Collective is a forpurpose community services organisation creating inclusive opportunities and positive outcomes. We have a proud 40-year track record operating a suite of services including disability accommodation and support, mental health, homelessness, community housing, family and domestic violence, child family and community services.

With over 40 locations in South Brisbane, Gold Coast, Tweed Heads, Byron, Ballina, Lismore, Casino, Kyogle, Grafton and Coffs Harbour, the reach extends from Mid North Coast to South East QLD. Last year, Momentum Collective assisted over 5,500 clients and families across the organisational footprint.

CEO’S

letter

Welcome to our first edition of the Moments Magazine! Our mission is to encourage, support and celebrate our clients – assisting individuals to live ‘a better now’. Whatever this means for you, we are sure you will find something to celebrate in this edition.

As I write this letter, I’m feeling optimistic about what the rest of 2024 will look like for our communities. More connections and more empowerment. I hope you are feeling that same optimism, and I urge you to reach out to us here at Momentum Collective if we can support you.

I’m also feeling proud of what we have achieved so far even with so many obstacles, we always follow through on what we set out to do. Our cover story is a shining example of this. Our client Ye Zheng embarked on an exciting journey. He just went on his first Short Term Accommodation trip as a step for him to achieve his goal of independency and increase his social skills.

People are the centre of our organisation, and we love to

celebrate their journeys and their achievements. That’s why you will find plenty of stories about people in this, and all our magazines.

Take Doug – page 4, who is kicking goals hosting his own radio program. Or George –page 15 who has just being housed after a few years being homeless.

There is plenty inside the cover! The focus for Moments Magazine is information and enjoyment. We would love to hear your feedback and any suggestions for the magazine. You can email communications@ mymomentum.org.au and it will be gratefully received.

We are determined to keep supporting people to live ‘a better now’, and to inspire an inclusive, connected and empowered community.

I hope you enjoy reading this edition of your Moments Magazine.

I’m feeling optimistic about what the rest of 2024 will look like for our communities.”

TRACEY Mackie

MELODIES OF CONNECTION

Doug and Scott’s musical bond

Every Friday afternoon the Lismore airwaves light up with ‘The Hit List’, a radio show playing a range of ‘70s and ‘80s music handpicked by Doug, a Momentum Collective client.

Doug, who lives with an intellectual disability, has been receiving Assistance with Daily Life supports for over four years now. He is remarkably independent, living alone, driving, grocery shopping and preparing meals (with a love for slow cooking), along with pursuing a special passion for radio.

The love of music and the radio spans 30 years, fueled by hours of listening to vinyl records and watching Suzi Quatro at the Workers’ Club in Lismore. Even as a young boy growing up in a foster family of 13, he found rhythm in the simplest things, banging on garbage bins as makeshift drums. He loved playing vinyl’s and enjoyed tuning into the Top 40 show, featuring hits from the ‘70s and ’80s.

After volunteering in a local radio station’s library, Doug was inspired to have his own show and started learning everything about radio. He volunteered at other stations until his first show “Afternoon Delight” was created. After sharpening his skills, he now has a regular Friday afternoon time slot with River FM in Lismore, taking requests, conducting interviews, and creating playlists that his audience loves.

I love giving people good music to listen to while driving to work or other places. It’s also great knowing that my afternoon program is helping people unwind and get ready for the weekend.”

Doug presenting his radio show

Doug and his Momentum Collective Support Worker Scott first met in July last year at a River FM training course. Scott has always enjoyed music and radio was new to him, so assisting Doug has been an amazing adventure. Their shared passion for music has only strengthened their bond.

Every Friday, Scott picks Doug up and takes him to River FM, where Doug presents “The Hit List”. Here Scott can support Doug’s passion, allowing him to select songs, present, take requests and interview local artists. Scott assists by operating the console and loading songs during the radio show.

The positive feedback pouring in from the community indicates that listeners appreciate his music choice and contributions to the station. Engaging with locals, broadcasting his show and listening to their stories bring him pure joy.

With the support of his other Momentum Collective Support Worker Stacey, Doug has recently developed enough confidence to approach local Lismore businesses to ask for donations toward his radio show. Additionally, Doug hopes to have a live broadcast at the Lismore show in October this year –very exciting!

Doug’s journey in radio is a true testament to the power of our support in fostering independence, fulfilment and connection. Assistance with Daily Life supports provided by Momentum Collective has allowed Doug to confidently navigate daily tasks and pursue his deep love of radio.

Doug’s passion for connecting with the community through his radio show is truly amazing. We’re proud to support his passion”

With the ongoing support from Scott, and the strong bond they have built through music, Doug has created more than just a radio show – it’s a platform for community engagement, bringing joy to everyone who listens.

Doug’s journey from vinyl records and a local radio station library to hosting ‘The Hit List’ on River FM demonstrates the power of pursuing your passion and how the right support can assist individuals grow and thrive in remarkable ways.

Doug and his Momentum Collective Support Worker, Scott at the radio’s studio

CASINO CONNECT building communities together

COMMUNITY CART

Check out our latest addition to the Casino Neighbourhood Centre - the Community Cart! Following the steps of our Kindness Wall, it’s all about spreading kindness and lending a hand. Swing by “take what you need, give what you can”. It’s a simple

way to help out and get extra support when you need it most.

Our Kindness Wall initiative was launched in 2022 as part of Homelessness Week, sparking a wave of kindness.

KINDNESS WALL

If you have any spare clothing items, blankets, or shoes that you no longer need, we encourage you

them

AVAILABLE LOCATIONS

COMMUNITY garden

Our working bees are absolutely buzzing with joy over at our Community Gardens.

The place is looking like a green paradise, complete with a cozy outdoor

spot decked out with tables and chairs. So, if you’re in the mood for a picnic, this is the spot to be! Huge shoutout to our awesome volunteers and staff who rolled up their sleeves bright and early

TEAMWORK MAKES the dream work

to set up some fresh garden beds.

And a massive thank you to the Rotary Club of Casino, NSW for lending a hand and whipping up some more raised beds.

Casino Neighbourhood Centre: 138 Canterbury Street, Casino

Momentum Collective Head Office: 35 Wharf Street, Tweed Heads

to consider donating

to our 24/7 Kindness Wall.

AFTER SCHOOL drop in COME JOIN THE FUN!

MOMENTUM JOINS NRL HOGS NATIONAL TOUR

Back in February, our Casino crew teamed up with the PCYC to back the NRL Hogs National Tour when they swung by Casino High School. The students had a great time, kicking back and soaking up all the action. It was a morning jam-packed with fun, laughter and some serious NRL vibes.

After school is becoming a blast! Families and children are swinging by to hang out, learn cooking tricks, play games and munch on some good snacks. It happens every Thursday from 3pm - 4:30pm at the Oak Centre, except during school breaks.

FRIDAY BREAKFAST

Rain or shine, we enjoy chatting with our local community members over a delicious breakfast. Residents from the Casino area often stop by to say hello before heading to work or school, forming connections and making friends along the way. Come and say hi every Friday at 7.30am at the Casino Neighbourhood or Oak Centres.

DEVELOPING YOUTH SKILLS

The Level Up Program has been designed to provide valuable skills to young people aged 14 –17, enhancing youth employment opportunities. Last February, the superstar students from Casino High School delved into the world of mechanics and it was an absolute success.

Want to have the opportunity to explore, learn and grow with our educational and engaging workshops?

EMPOWERING INDEPENDENCE a 27-year-old s adventure begins

Meet WoWo, also known as Ye Zheng, on a remarkable six-year journey of growth and independence with Momentum Collective. Ye, living with Autism, relocated to Australia from China at the age of 13 with his mother, seeking better disability support services. Banora Point, NSW, has been their home ever since.

Ye met Bradley, a dedicated Support Worker at Momentum Collective, two years ago. Initially assisting him with Community Access, Bradley quickly formed a strong bond with Ye. Watching WoWo’s remarkable progress, his parents trusted Bradley with increasingly extensive support, resulting in 10-hour shifts today compared to the initial three hours when the pair first met.

He has come a long way with his independence, and loves navigating the world with his Support Worker. At 27 years old, Ye’s first-ever respite trip with Momentum Collective marks a significant milestone in his journey

of stepping outside his comfort zone. Ye’s trip was carefully planned to align with his goals of enhancing independence, social skills and embracing new experiences.

Ye set off on his big adventure last February. Bradley drove WoWo to his hotel to unpack before jetting off on their first outing – Dreamworld, a dream destination for the keen theme park enthusiast.

Dressed in his beloved Lakers basketball shirt, Ye eagerly embraced the thrills of the rides, enjoying the vibrant and interactive park atmosphere. Bradley watched Ye’s joy and enthusiasm firsthand throughout the week as they explored SeaWorld, Movie World, and everything the holiday destination offers.

“Seeing Ye’s excitement and confidence blossom throughout the two years has been incredibly rewarding”, reflect Bradley

I feel lucky to have been by his side and to have seen him take the leap to go on his first-ever respite trip without his parents. He is experiencing the world all on his own!”

Like Brad, Ye’s parents and everyone at Momentum Collective are beyond proud to see WoWo accomplish his first respite, and we look forward to seeing what he achieves next.

Bradley, Momentum Collective Support Worker, and Ye Zheng, Momentum Collective client, at Movie World, Gold Coast, during his STA stay.

overcoming adversity CLAIRE’S TRIUMPH

In a remarkable display of resilience and determination, Claire*, a devoted single mother, has overcome significant challenges to create a brighter future for herself and her four-year-old daughter, Lilly*.

When devastating floods struck Lismore in 2022, Claire’s rental home became completely unlivable, leaving her homeless and facing financial constraints. Despite the hurdles, Claire persisted, tirelessly searching for a new place and securing one in Main Arm, NSW. However, even with a new home, affording basic necessities and the cost of rent remained challenging.

Instead of giving up hope, Claire sought assistance from Momentum Collective’s Rent Assistance Program, where she was linked to our Specialist Homelessness Service Case Manager.

Providing rental assistance and comprehensive support to individuals like Claire is vital for ensuring stability and security for families dealing with housing challenges.”

We work closely with clients to address their immediate needs and want them to feel empowered to build a brighter future.”

Under our guidance and several catch ups, Claire received assistance, including educational support, rent relief and valuable budgeting advice.

With the support of the Rent Assistance Program, Claire balanced the demands of her new part-time job and the challenges of establishing her business. Her resourcefulness and Momentum Collective support enabled her to overcome initial obstacles, and pave a sustainable path forward for herself and Lilly.

Equipped with the knowledge and resources provided, Claire successfully launched her company, and begun saving for the first time. She can now provide Lilly with a secure and nurturing environment, ensuring her daughter’s wellbeing, and fostering opportunities for a promising future.

Claire’s success story is a source of inspiration for others facing similar challenges. It reminds us that anyone can overcome obstacles and achieve their dreams with solid support and determination.

*Nameshavebeenchangedtoprotect client’sprivacy

THE POWER OF GIVING BACK TO OUR women s refuge

Meet Alexandra, one of our compassionate Case Workers. With first-hand experience, Alexandra witnesses the profound impact of contributions on our Women and Children’s Refuge. Here, every donation, regardless of size, plays a crucial role in providing necessary aid and resources to women and children fleeing violence.

Last year, Alexandra embarked on a mission to incorporate the cultural essence of Bundjalung Country into our Women and Children’s Refuge. “Even though our clients may not stay for long, it’s vital for them to experience a sense of calm and relaxation in their surroundings”, she explains.

Alexandra reached out to local Aboriginal artist Katrina Graves through her Instagram platform and found a willing partner in both Katrina and her sister,

Sinead Singh. The connection was instant as the sisters were inspired to support the Women and Children’s Refuge after escaping a dangerous situation with their mother. This led to the resilient siblings living in a women’s refuge on the Gold Coast.

Katrina’s determination to infuse joy and strength into our refuge through her artwork was evident. The piece is titled “Brand New Day” and symbolises ‘the gift of a fresh start and finding beauty in each day.’

In addition to the remarkable artwork donated earlier this year, our Women’s and Children’s Refuge in Tweed Heads receives consistent support from local businesses, artists and the community annually.

We want to express our heartfelt gratitude to our loyal donors and partners, including QCWA Coolangatta,

From food and fuel vouchers to essential packs and nurturing classes like meditation, yoga and sound healing, these donations create a safe environment for our clients to relax and start their healing journey.”

Lindisfarne Anglican Grammar School, Zonta, Bunnings Tweed, Kingscliff Saltwater Studio, Gardn Church, Daisy in Dots and Jai Vasicek. Their devoted support ensures that women and children in our refuges have access to the necessities and assistance needed to rebuild their lives and feel empowered.

If you want to make a difference, please consider donating to our Women and Children’s Refuge. We always welcome food and fuel vouchers, white goods vouchers, new furniture, linen, essential toiletries, baby items and clothing suitable for mothers and children of all ages.

If you are homeless or at risk of becoming homeless due to Domestic and Family Violence, please call our 24/7 support line

1800 387 867

In an emergency, please call 000.

OUR PEOPLE

INVESTING IN

EXPANSION OF ASSERTIVE

OUTREACH TO BYRON

Momentum Collective is excited to announce the extension of the Assertive Outreach (AO) in Byron Shire. The AO program is a multi-agency collaboration focused on reducing the number of rough sleepers across the Byron Shire. The program supports rough sleepers into accommodation and assists in tenancy retention. Byron Assertive Outreach

is a joint effort funded by the NSW Department of Communities and Justice in collaboration with Momentum Collective Social Futures, Homes NSW and NSW Health.

Our highly experienced workers, Katie Brown and Rameesh Kassim have been leading the implementation of this new program since March 2024.

training

At Momentum Collective, our commitment to excellence extends beyond providing exceptional service to our clients; it also involves empowering our staff through continuous learning and skill development. We’re excited to share some recent initiatives aimed at enhancing the capabilities of our dedicated team members.

One significant step we’ve taken is implementing Maybo training for all our Support Workers. This certified course focuses on risk reduction and personal safety, equipping our staff with essential skills to prevent incidents and effectively manage challenging situations. From communication strategies to de-escalation techniques and personal safety awareness, this training covers crucial aspects to safeguard staff and clients. By July 2024, we’re proud to announce that all Momentum Collective staff will have completed this mandatory training, demonstrating our commitment to safety and quality care.

and

development

In addition to the Maybo training, we’ve introduced a series of Auslan workshops tailored to support our staff who work with hearing-impaired clients. These workshops aim to facilitate smoother communication channels, making interactions more accessible and meaningful for staff and clients. By fostering a more inclusive environment, we strengthen our ability to provide personalised and practical support to individuals with diverse needs.

Stay tuned for more updates on our ongoing efforts to support our incredible team at Momentum Collective.

Rameesh and Katie at Byron Bay

GOVERNMENT RELEASES NEW CHAP TOOL FOR YOUNG PEOPLE

The Federal Department of Health and Aged Care has released a Comprehensive Health Assessment Program (CHAP) for young people with

Regular comprehensive annual health assessments were recognised by the NDIS Quality and Safeguards Commission as crucial to the continued wellbeing of people with disability, improving the detection and

ROYAL COMMISSION PROGRESS

While the NDIS Review has to some extent overshadowed the recommendations of the Disability Royal Commission, it’s clear the government are now closely considering the recommendations. This includes improving access to services for First Nations communities and the availability of mainstream services for all people with disability.

THE NATIONAL PLAN TO END VIOLENCE AGAINST WOMEN AND CHILDREN 2022-2032

On 17 October 2022, the Australian, state and territory governments released the National Plan to End Violence against Women and Children 2022–2032 (National Plan).

The National Plan is the overarching national policy framework that will guide actions towards ending violence against women and children over the next 10 years.

management of health issues and risks. The CHAP tool responds to the complicating factors in assessing the health of people with intellectual disability.

For workers and carers supporting a young person with an intellectual disability, as well as their health professionals, it makes completing the assessment more straightforward and effective.

You will get the support you need to live independently or maintain your lifestyle. When you sign up to receive our services, you will benefit from our open and understanding approach, where you will feel valued, heard and respected.

Contact our friendly team today for a quote or info@mymomentum.org.au

A PLACE TO CALL HOME

George s journey

Heather, a compassionate and dedicated Tenancy Officer at Momentum Collective, demonstrated great commitment to assisting George in securing a permanent residence, marking a pivotal moment in his life.

George’s path to stability was challenging. For a long time, he lived in a caravan park, dealing with the uncertainties of not having a permanent place to live. But when the floods hit in 2022, his living situation worsened. The floods destroyed his temporary home, making him feel even more uncertain.

During this challenging time, Heather stepped in, determined to turn George’s long-cherished dream of a stable home into a reality. With her expertise and compassionate approach, Heather worked tirelessly to navigate the complexities of

For more information about our community housing services, call us at

the housing system on George’s behalf, advocating for his needs and pursuing every available avenue to secure suitable accommodation.

I’m only limited by my imagination,”

reflects George, a testament to his resilience and determination that guided him through the obstacles he faced throughout his housing journey.

In Heather, he found a reliable friend and advocate whose support and dedication were instrumental in bringing about positive change in his life.

You can watch his uplifting journey in the video: www.youtube.com/ watch?v=VXdHOFCp5Tc

As a Registered NDIS provider, Momentum Collective is here to assist with disability accommodation and supports, mental health and support coordination.

Feel free to reach out to our friendly team for more information.

HOW TO MAKE THE MOST OUT OF YOUR

NDIS PLAN?

The NDIS (National Disability Insurance Scheme) helps Australians with disability by providing funds for support and services. It aims to make sure people with disability can take part in community activities, build skills and be more independent.

To make the most of your NDIS funding, it’s important to understand your NDIS plan. Your plan shows what support and services you can get and how much money you have. Take time to read your plan carefully and understand what it includes. But figuring out the NDIS can be tricky.

If you’re running out of money or your circumstances have changed, contact the NDIS for help. They have resources to guide you through what to do next.

KEEP AN EYE ON YOUR PLAN

About halfway through your plan, you should have spent about half of your budget. This helps you avoid running out of money too soon. You can use a spreadsheet or a budgeting app to track your spending. Also, keep all your receipts and invoices, as you might need them later.

USE THE NDIS PRICE GUIDE

Think about what you want to achieve with your NDIS funding and set goals for yourself. Your plan covers a set period, so it’s important to think ahead. 7 4 2 5 6 3

This guide tells you the maximum amount you can be charged for different services. It helps you plan your spending and stay within your budget. You can find the Price Guide on the NDIS website.

CHOOSE THE RIGHT PROVIDERS

Find providers who have experience working with people with a disability and are registered with the NDIS. Think about your needs before choosing a provider, and ask lots of questions before deciding. Our friendly team is available to help you out.

GET SUPPORT COORDINATION

If you need help managing your plan or finding providers, support coordination can assist. It’s a service that helps you navigate the NDIS and plan for your future.

GET TRANSPORTATION ALLOWANCE

If you need help getting around, you can get funding for transportation assistance. This can cover taxis or other private transportation options. Let your Support Coordinator know if you already get a Mobility Allowance.

BE PROACTIVE

Regularly review your plan and make changes if your needs have changed. Look for new providers and services that might help you. Don’t be afraid to speak up for what you need. 1

PLAN FOR THE FUTURE

NEW PROGRAMS OF SUPPORT

aim to support people with disability reach their goals

Momentum Collective announced the launch of its new NDIS Programs of Support in April. Co-designed with participants, the new program focuses on clients’ outcomes and offers various activities for individuals to reach their life goals.

During the development phase, insights from an NDIA report underscored a concerning statistic: approximately 60% of NDIS participants, representing over 332,950 individuals, lack input into selecting programs or services vital to realising their aspirations and leading fulfilling lives.

In response, Momentum Collective embarked on a seven-month journey dedicated to understanding the needs and preferences of clients, families and carers.

“Our clients were instrumental in shaping our new service. They expressed a desire for a program that embodies vibrancy, enjoyment and innovation. Their active participation led to the launch of our refreshed Programs of Support, named Bloom”, shared Tracey Mackie, CEO of Momentum Collective.

Celebrated through three launch events in Casino, Grafton and Tweed Heads, Bloom is designed to prioritise a client-centric and dynamic experience, reflecting a fresh and energetic ethos.

Our aim is to ensure that people with disability are heard and supported in building their capacity.

Join our BLOOM PROGRAM today for a flourishing future.

The difference with Bloom is that all activities are directly linked to the client’s outcomes, be it lifelong learning, social and community participation, or the cultivation of meaningful relationships. NDIS participants can choose from various activities, such as our ‘swimming group’, ‘art therapy’, ‘learning to drive’, ‘job-seeking group’, or even learning how to become a Barista.”

For further information about Bloom, please visit our website at says Tracey Mackie

mymomentum.org.au/disability/ bloom-program-of-supports.

Watch 7 News coverage on the Bloom launch

https://www.youtube.com/ watch?v=6GEjGH90DFI