SOLUTIONS THAT SHIP
Proven Partnership & Dependable Delivery
AVENGER EXPANDS OPEN DECK SERVICE 22x WITH 90% OT RATE
SOLUTIONS THAT SHIP
Proven Partnership & Dependable Delivery
Without wire and cable, electric power and digital communication wouldn’t be possible. That’s just one of the many reasons Avenger Logistics is proud of its role in transporting wire and cable for one of the world’s largest manufacturers in the category.
Unique in the manufacturer’s supply chain, Avenger is the rare freight brokerage among the manufacturer’s lineup of primarily asset-based transportation providers. Avenger’s ability to draw from a pool of over 100,000 carriers of all types enables Avenger to source the best drivers for every one of the manufacturer’s challenging loads
Avenger Logistics’ resources, combined with their can-do attitude, have made Avenger the manufacturer’s go-to partner for 10 years Avenger handles many of their most sensitive loads, which have included disaster-relief runs to deliver cable to hurricane-stricken communities
Avenger’s intimacy with the customer’s processes, plants and protocols has led to a trusting partnership that continues to grow as the manufacturer’s business expands.
Wire and cable loads often have high service needs and require special handling
Historically constricted flatbed market makes finding capacity challenging
High-value cargoes of copper wire are especially vulnerable to theft today
Poor communication with past carriers led to inconsistent standards
Claims can be costly and common with unreliable carriers
Poor on-time performance was common with past transportation partners
Avenger’s network of 100,000 vetted carriers provides capacity in any mode across the U S
EDI enables accurate, instantaneous communication of ETAs and updates
Fraud prevention aided by state-of-the-art Highway platform
Leading-edge Trucker Tools platform provides real-time tracking and driver coordination
Avenger technology platform ensures comprehensive load instructions and standards of care provided to carriers
Sites served by Avenger increased 22x over 10 years
145 open-deck loads delivered monthly
On-time performance exceeds 90%
95% tender acceptance
Service expansion to drayage, FTL, LTL, intermodal and expedited
Carrier of choice for disaster relief transportation
SUPPLY CHAIN CHALLENGES
Damages and Delays Can Have Major Ramifications
Late or damaged deliveries can have significant consequences for utility companies, contractors, and manufacturers that use cable or wire in their production Often, the manufacturer’s customers have challenging appointment windows, and drop-offs can require special handling. Prior carriers to Avenger had poor on-time performance, and frequent claims occurred. Accessorials from carriers were common too, making it hard for the manufacturer to control transportation costs.
Challenging Loads Require Specialized Service
Cable and wire loads are usually large, heavy and highrisk. Safely transporting these cargoes requires expert securement and close coordination with shippers and receivers. Carrier vetting is crucial. Shippers need open deck haulers with experience and good safety ratings; otherwise, they open themselves to risk. Because they are highly trained, flatbed drivers are traditionally in high demand, and finding capacity is a continuous challenge
Manual Processes Persist and Undermine Control
Manual processes used by carriers for tendering loads, confirming milestones like pickup and delivery, and tracking lead to costly inefficiency. The manufacturer has a dynamic supply chain and buyers with demanding timelines and special handling needs. They include just-intime production lines that rely on wire, construction sites with waiting crews, and utility companies pressed to repair downed lines after storms. In the rush and inefficiency of emails and phone calls, details are easily overlooked, causing confusion, delays and damages.
Visibility Gaps Increased Vulnerability to Fraud
At the top of loads targeted by thieves today is copper wire a staple of the manufacturer’s shipments The manufacturer, like just about every shipper today, is increasingly concerned about fraud prevention Ensuring all carriers have GPS tracking, providing real-time visibility into loads’ location, is essential but not universal among flatbed carriers Staying on the leading edge of fraud prevention is a constant challenge, but a necessary commitment, especially for manufacturers with demanding shipping requirements and high-value cargoes.
WHY AVENGER LOGISTICS
A wire and cable manufacturer of the size and importance as Avenger’s customer needs go-to partners who can respond quickly to needs and problem-solve complex challenges
Avenger has the resources of a varied and vetted carrier pool and leading-edge technology to respond decisively to anything from an emergency response or territory expansion to a potential disruption or supply chain opportunity.
More than the capability to perform, Avenger brings expertise of a transportation partner who commits to learn the customer’s operations, locations and people and brings a can-do attitude that inspires confidence and supports success.
Being the one partner the manufacturer knows they can count on has grown Avenger’s business from serving one location to 23, performing 145 loads a month and having $2M in freight under management in 10 years.
AVENGER’S SOLUTION SET
On-Time Performance from Top-tier Drivers
Avenger’s access to 100,000 top carriers in its system enables Avenger to assign a high-quality driver to every one of this customer’s varied loads. Unlike asset-based carriers, Avenger provides the best candidate from anywhere, not just the best candidate from the company’s fleet. The manufacturer works with drivers with outstanding experience in flatbed trucking, hauling heavy loads and meeting safety requirements. Avenger’s on-time performance of over 90% is a clear sign that quality drivers boost quality KPIs.
Technology Integration Supports Communication Avenger’s integrated technology suite helps eliminate the mistakes and inefficiencies from manual processes that the manufacturer has experienced with other carriers The benefits of digital processes ensure that Avenger’s drivers receive complete load information and are fully informed of the manufacturer’s standards of care EDI provides instant, accurate load assignments, confirmations, updates and ETAs By eliminating the confusion, paperwork mistakes and inefficiencies of manual processes, claims and unexpected accessorial charges have improved for the manufacturer.
Leading Fraud Prevention Tools Safeguard Freight
Avenger partners with industry-leading freight fraud prevention platform, Highway, to protect the manufacturer’s loads some of which are valued up to $400,000. Advanced carrier vetting augments Avenger’s already-expansive selection process to deliver the manufacturer a fraud prevention program that is experience-based and continues to evolve.
Advanced Tracking Provides Control As Service Grows
Constantly shifting delivery locations across the country and service originating from 23 distribution sites make this manufacturer’s supply chain especially challenging Visibility provided through Avenger’s partnership with leading visibility platform, Trucker Tools, helps Avenger track 145 open deck loads across the country every month The routes change, but location is tracked through GPS every inch of the way Real-time updates enable proactive moves to avoid delays and keep customers informed
“OVER
THE YEARS, THIS MANUFACTURER HAS STEADILY
PROVIDED
AVENGER WITH MORE VOLUME AND OPPORTUNITIES.
IT
MEANS EVERYTHING THAT THEY CONSIDER US THEIR GO-TO CARRIER AND THAT WHEN THEY NEED SOMETHING TO GET DONE, THEY KNOW THEY CAN COUNT ON US.”
– Mark Campbell VP Freight Operation, Avenger Logistics
Open deck loads per month
