WINNER OF HEALTH TECH AWARDS
BEST USE OF DIGITAL IN PRIMARY CARE 2021
2023
JULY
Aru n n o , esurg App e the Apple ogo Phone and iPad are trademarks of App e Inc reg stered n the U S and other countr es and reg ons App Store s a serv ce mark of App e Inc Google P ay and the Goog e Play ogo are trademarks of Google LLC Your NHS, your way Download the NHS App “ With the NHS App I can order repeat prescriptions to help manage my condition.”
Whenregisteringitisextremelyhelpfulifyouprovideyour MOBILENUMBER&CONSENTforustocontactyouviatext message.Thisistheeasiestwayforthepracticeto contactyou&allowsustosendyou LINKSTOBOOKAPPOINTMENTS& reminderswhenhealthscreeningor reviewsaredue.
ForMOREINFORMATIONonhowto registerpleasecontactusandwewill behappytoassistyoufurther.
Prescribing of over the counter medicines is changing
Your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of minor health concerns.
Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community.
The team of health professionals at your local pharmacy can offer help and clinical advice to manage minor health concerns and if your symptoms suggest it’s more serious, they’ll ensure you get the care you need.
Please help the NHS to use resources sensibly.
Can you claim free NHS prescriptions? Not everyone can claim free NHS prescriptions in England. Check if you’re eligible at www.nhsbsa.nhs.uk/check Check before you tick
Ifyouneedmedicalhelp fast,butitisnotlife threatening–call
?
If you need medical help fast but it’s not a life-threatening situation, you can now call the new NHS 111 number When you call 111, a trained adviser will ask you questions to find out what’s wrong, give you medical advice and direct you to someone who can help you, like an out-of-hour doctor or a community nurse.
If the adviser thinks your condition is more serious, they will direct you to hospital or send an ambulance If you don’t speak English, tell the adviser what language you want to speak and they will get you an interpreter You can call 111 any time of the day. The call is free, from landlines and mobiles.
What is When do I use it?
You should only call 999 in an emergency – for example, when someone’s life is at risk or someone is seriously injured or critically ill.
Call 111 if you need medical help fast, but it’s not life-threatening – for example, if you:
•think you need to go to hospital
•don’t know who to call for medical help
•don’t have a GP to call
•need medical advice or reassurance about what to do next For health needs that are not urgent, you should call your GP
If a health professional has given you a number to call for a particular condition, you should continue to use that number
www.nhs.uk/111
PATIENTACCESSSYSTEM
Youwillbeablecontactthepracticeatany timeduringouropeninghoursby
Scantheqrcodeto forouronlineform
Allcontactswillbereviewedby themedicalteamandyouwill becontactedwiththemost appropriatecare
HOWTOUSEOUR
ALLINFORMATIONCONTAINEDWITHINPACK CORRECTATTIMEOFPRINTING:JULY2023
