Conversion Rate Optimization Tips for eCommerce Retailers (Part 2)
E-Commerce retailers are in a fix about how to boost their sales and conversions due to the presence of a brutal competition in this business segment. With each new emergence of online store, the survival of various business entities are at stake and they are fighting a crucial battle against heavyweights in their particular business segment. There are few eCommerce companies who are raking their moolah in billions of dollars whereas there are some who are struggling with their conversion rates and sales. If you want to stay immune from this fierce competitive business environment, you need to take the various precautionary steps for a quick turn around. Show the humane side of your company- Always keep in mind that your customer should feel that they are engaging with a realistic human side of your company rather than with a company made up of bricks and mortar which is devoid of human emotions. Customers should realize that your online store is dedicated and concerned about them in order to persuade them for making online shopping through your eCommerce store. You can convey the humane side of your company by including social media accounts of your important company representatives, organizing online contest for customers or conducting customer surveys for achieving their feedback and improving conversion rate optimization efforts. This practice also helps in boosting the trust and confidence of your online shoppers. Offer free shipping service to customers- Nothing creates much excitement among people than anything which is available at free of cost. Shipping services often add to the miseries of online shoppers as products are not delivered on time, arrive in a bad condition or other such problems. To give relief to your customers, you can offer free shipping services to your online shoppers for grabbing their instant attention towards your store. It will not only make them more loyal but will contribute significantly in your conversion rates and product sales. Create appealing product pages according to your customer interest- Customers have