Design Quality Indicators

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Internal benchmark: ............................................................................................................. 22

Competitive benchmark: ...................................................................................................... 22

Generic benchmarking: ........................................................................................................ 22

2.4.2. Performance measurement tools .......................................................................................... 23 Key Performance Indicators: ........................................................................................................ 23 Design Quality Indicators: ............................................................................................................ 23 2.5. Design Quality Indicators (DQIs) ............................................................................................... 24 2.5.1. What are the steps of Design Quality Indicators?.............................................................. 25 Questionnaire ........................................................................................................................... 25 Weightings................................................................................................................................ 27 Visualisations ............................................................................................................................ 29 2.5.2. When to use DQI ................................................................................................................ 30 2.5.3. DQI process overview (technicalities) ................................................................................ 32 2.5.4. DQI benefits (different stakeholder perspectives) ............................................................. 34 Owner benefits: -...................................................................................................................... 34 2.6. Conclusion ................................................................................................................................. 35 3. Methodology ............................................................................................................................... 36 3.1. Introduction .......................................................................................................................... 36 3.2. Research strategy .................................................................................................................. 36 3.2.1. Quantitative research..................................................................................................... 37 3.2.2. Qualitative research ....................................................................................................... 37 3.2.3. A comparison between Qualitative and Quantitative ................................................... 38 3.2.3. Discussion and Rationale for Choice of Approach ......................................................... 38 3.4. Qualitative Research methods & rationale for choice .......................................................... 39 3.5. Research Tools and Rationale for choice .............................................................................. 41 3.6. Selection of Sample (participants) ........................................................................................ 43 3.7. Data analysis process (preparation and analysis) ................................................................. 46 3.8. Ethical Consideration ............................................................................................................ 46 3.9. Conclusion ............................................................................................................................. 47 4. Interpretation and Analysis......................................................................................................... 48 4.1. Introduction .......................................................................................................................... 48 4.2. Interviewees .......................................................................................................................... 49 4.3. Analysis .................................................................................................................................. 50

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