Revista Masonite MQ2_ versión inglés

EDITORIAL PAGE 03

THROUGH THE FRONT DOOR PAGE 04

PROCESS AND CHANGE PAGE 05

DOORS THAT DO MORE PAGE 07

OPEN DOORS PAGE 10

MILESTONES PAGE 12

OUR CULTURE PAGE 13

OUR ORGANIZATION PAGE 18

BUSINESS AND INNOVATION PAGE 21

OUR PEOPLE PAGE 23

OPERATIONS PAGE 28

QUALITY OF LIFE PAGE 29

SPORT PAGE 31

MIX OPERATIONAL INITIATIVES PAGE 33

NEWS MIX PAGE 36

Responsible Director Henry Rodríguez Chaparro

Journalistic editing, design, Photography and production: Giro.cl

www.masonite.cl

EDITORIAL

One Team

In 2025 Masonite turns 100 years old.

This should lead us to think about what have been the factors that have allowed this milestone and what will be the ones that will project us 100 more years.

In this sense, there is no doubt that the spirit of teamwork – in one team – has been a fundamental force that has been ingrained in the DNA of the company since the beginning, and will be the basis of growth and achievements into the future.

The question, then, is to understand what situation we are in locally, understanding that the history of Masonite in Chile goes back 25 years with the acquisition of the Cabrero plants, then the Chillán plant and finally the start-up of the Santiago Plant.

Today we are 3 locations, 4 plants and 600 employees with one big purpose: to help people walk through walls. Thus, beyond the moment in which each of us joined Masonite Chile, teamwork is essential, because we understand that our individual skills are important. But if we want to reach our full potential, we must join forces and utilize the collective power of our brilliant minds and diverse talents.

Collaboration and effective communication should be the glue that holds Masonite together as one team, valuing the opinions and

contributions of all members of our organization, regardless of their position in the company. In this way, we will foster an environment in which every voice is heard and every perspective is considered, because we believe in the power of diversity, as well as in the richness it brings to our decisions and results.

Every day we must do our best to build strong and trusting relationships among all, with our partners, customers and suppliers, recognizing that their success is also ours. But teamwork goes beyond mere coexistence and collaboration, it is a mutual commitment towards a common goal. To the extent that as a single team we are able to overcome obstacles together, we can fulfill our purpose: to help people walk through walls.

If we work together we can overcome any challenge and this collaboration will allow us to continue making a difference for our planet, employees and communities, beyond 2025.

Felipe Celis General Manager of Masonite Chile

Taking care our employees obeys one of our most important pillars: people are key. Therefore, having as a priority the physical integrity of our employees and, therefore, avoiding accidents within our plants, we incorporate as part of our Corporate Safety Program the SWA (Stop Work Authority for its name in English).

This is a new methodology that gives authority to our employees, at any level, to stop a process if they detect an unsafe condition that represents a risk of accident, without this entailing any negative repercussions for them. To make this work more effective, we give each employee a credential as a way to empower them and support their actions.

Having this methodology not only involves our employees more in accident prevention, but also increases their participation and, with it, the supervision of risk situations, thus contributing to the development or reinforcement of a safety culture.

The second phase of the process is to notify leaders and supervisors so that they begin to take the roads to solve the problem, as well as continue operating the machine without problems.

When you give something to someone, you create a responsibility, and by making them more accountable, you make them safer. That is the key, that you self-generate an internal responsibility.

It is allowed that any person, where he sees anything that, in his eye, is putting at risk the integrity of another or those around him, can make a call for attention and stop work.

When you establish a policy like this, you are saying that for the company safety comes first. She is authorizing you to stop a process, in the face of a risk of accident. This has an effect, however, on the development of this kind of culture.

Through this methodology, our company authorizes every employee to stop a process if he detects that it represents a risk of accident, without entailing a negative consequence for him.

We empower our employees to strengthen our safety culture

Jorge Osorio, Chillan Plant Manager.

Leonardo Cid, Skin and Cutstock Plants Manager.

Pablo Salas, Santiago Plant Manager.

Felipe Celis, General Manager Of Masonite Chile:

Recently, our commercial area was restructured seeking to have a more competitive and stronger Masonite. Felipe details what these changes consist of and how they will help us to meet the challenges ahead.

"I arrived at a company of quality, international prestige, very professional, and with a high commercial potential," says Felipe Celis, General Manager of Masonite Chile. Since he arrived, one of his great challenges has been to exploit that potential to the fullest.

Thus, in recent weeks several changes have been implemented around the commercial management of the company. This new route has as pillars to understand the "DNA" of our four great clients and consumers: homeowners, architects, masters and builders.

Under this premise two main objectives have been defined: agility to respond to what the market says, and closeness to understand what the market wants.

With the changes implemented and those that are about to come “in the next few years we should be able to consistently grow in double digits compared to the levels we had in 2019”, says Felipe.

"We need agility to respond to what the market says and closeness to understand what the market wants"

Moves for a better team

The new Commercial team, formed by 5 areas, each one with medium-term objectives: Customer Service, Latin American Sales, Retail, Builders and Marketing, all led by Felipe, in a double role as Business Leader and General Manager.

Builders

Iván Goñi, Builders Sales Manager.

It has two challenges: Getting to builder companies where we have not arrived yet, to whom we have not sold for a long time and that we have to reconquer; and, another focus, is to differentiate ourselves in customers where we are already with products that the competition does not have, better quality or innovative products. We are developing new products with input from builder companies. If we are the same as the rest, it becomes more difficult to build customer loyalty.

Retail Sales

Lorena Silva, Retail Sales Manager.

The objective is to become the category leader in terms of innovation, which means bringing new products and adapting to the consumer needs of each of our clients. The customer of Sodimac is different from the customer of Easy, Construmart, MTS, Chilemat or Imperial.

Marketing

Jorge Gálvez, Marketing Manager.

His focus is on reaching our target customers. We have to understand the buying process for each of them. For that, Marketing will fulfill a support role for the four previous teams, as the gear that from creativity will make possible the positioning that is needed by segment.

Latam Sales

Luis Hormazábal, Latam Sales Manager.

The objective is to find a market for the finished doors and reach more countries, because there is a great opportunity in Latin America, to not only sell skins, but also finished doors.

Customer Service (vacant position)

Customer Service area stopped depending on Supply Chain and went on to report directly to Felipe, "so that any opportunity that exists for customers, arrives immediately, because we have to differentiate ourselves in the service we deliver against the competition, both in the pre and in the post-sale. That position is still in search of its new manager.

Small and medium-sized hardware

In mid-July a new sales channel was opened with small and medium-sized hardware stores in charge of Juan Pablo Riveros, Salesman, and that he already has his first purchase order. "This is a channel that we had never covered, which represents a third of the total sales of the hardware store channel, and that by serving it directly continues in the same line of being closer to our customers.

Helping to walk through walls

More than 60 members of the Masonite family benefited from our scholarships

Initiative is part of the program which we support school and university education, recognizing the effort made by students during the year, as well as delivering real tools for their development.

You can see pride and emotion on the attendees, the ceremony of delivery of Masonite scholarships, corresponding to the year 2023, was performed. On the occasion, there were 62 sons and daughters of employees and 5 employees the beneficiaries of this initiative that has been developed for about a decade and is part of the program through which our organization supports school and higher education.

The activity brought together the authorities of the different plants, employees, winners and their families, and featured speeches by our General Manager, Felipe Celis, as well as the Country HR Manager, Henry Rodríguez, and for the first time in the history of this program, this year included benefited from our Santiago Plant, for what we have with the presence of people from all our Plants, in addition to the participation of the entire Chile Leadership Team, the CLT.

Following the words of our managers, who highlighted the importance of the contribution made by Masonite and the effort put in by the winners, the scholarships were awarded by categories, instance in which the winners took the stage to receive your diploma. The meeting also featured a musical interlude and the words of the student of Medicine, Fernanda Jara, who thanked in names of the scholarship recipients.

For Masonite this benefit is much more than an economic contribution, as it represents our recognition of the daily effort that students make, which has allowed them to become excellent students and, tomorrow, will turn them into great people and professionals.

Impressions and testimonials

Felipe

the relevance and fundamental of this delivery, because it is part of the purpose of the company "to help people walk through walls, and scholarships are, undoubtedly, a help for each student to transfer theirs and be able to practice in the future. Masonite has doors that do more and one is always called to do more and, in that sense, education is fundamental.

Today we want to recognize all those sons and daughters of our employees who are deserving of this distinction. They have tried, they have worked during the year, have qualified, have postulated. I invite you all to continue believing in the company to make these initiatives last over time.

It feels good. In the end it is to realize that the effort one made for years and last year in college has a reward.

I am very happy actually, because it is a contribution and support for employees who do not everywhere give it. It's a super good opportunity and a great motivation for my little brother.

I think that recognizing students and children of employees is very nice. It's the second chance I have to be part of this ceremony.

It is gratifying that they value the effort you make, it is nice that they reward it and that they continue to promote it.

Celis, General Manager. Highlighted

Martín Ojeda, Publicity student, University of Santiago.

Isidora Márquez, Environmental Engineering student, Universidad Andrés Bello.

Henry Rodríguez, Country HR Manager.

Yuliana Arteaga, third year highschooler.

Joaquín Sanhueza, Industrial Maintenance Engineering student, INACAP.

DOORS THAT DO MORE

Chillán

Santiago

9 Informative Bulleting N°24 • Masonite Chile • April - June 2023

Solidarity and companionship

Masonite Volunteering contributes to the well-being of the community

Employees from our three plants moved to different parts of their communes to put their work and energy at the service of others.

Joy, pride and satisfaction for the work done are some of the feelings experienced by our employees, when performing different initiatives promoted by the volunteers of our plants in Chillán, Cabrero and Santiago.

Demonstrating that solidarity and companionship are part of our organizational culture, our employees traveled to different areas of their communes to contribute to the well-being of their inhabitants.

Chillan Plant: neighborhood headquarters arrangement

With the purpose of putting their work and energies at the disposal of the Loma Alta El Quillay Neighborhood Committee, located in the sector of Zapallar, commune of Carmen, a team of seven employees from the Chillan plant moved to this area, last May.

In the place, the change of the main door of the headquarters was done, which periodically brings together 25 representatives of the families of the sector. Similarly, some guardings were installed for the windows of the same building.

The president of the Committee was very happy and grateful for this act of collaboration, which will benefit its members and families in this rural sector.

The following employees participated in this activity: Samuel Espinoza, Alberto Guzmán, Bernabé Lagos, Miguel Lema, Paulo Manríquez, Héctor Palma and Gonzalo Urrutia.

OPEN DOORS

Cabrero Plants: plants and trees nursery for people with disabilities

The assembly of the coating for the nursery of the CADEPEDI group in Cabrero (Support and Development Center for Disabled People) was the work performed on June 30, by the volunteers of our plants located in this town.

After the destruction caused by the time passed, the work of our employees focused on leaving this space operational, which serves as a source of income for the activities perform by this group that brings together more than 50 people.

The tasks consisted of changing some wooden poles in poor condition, installing PVC sheets and covering the entire structure with nylon. The following employees from Skin and Cutstock plants participated in this activity: Osvaldo Candia, Skarlet Fernández, Alejandro Pérez, Marcelo Melo, Érika Reyes, Susana Riquelme, Gabriel Sepúlveda, Luis Urrutia, Helio Véliz and Gonzalo Urrutia.

Santiago Plant: guards for Children's Club of Trauma Center

The Children's Club of the Trauma Center of Santiago serves 17 boys and girls, between 4 and 11 years of age, when they finish their classes. Before its creation, the children, once their school

day was over, moved to their mothers' jobs, where they slept and waited for them until their shifts ended.

And it was precisely this situation that, on July 4, our volunteers from Santiago plant solved, by installing and painting wooden guards with beautiful finishes. The work done by our employees allowed us to leave the space operational, by preventing children from passing into dangerous areas of the facility. In addition, as a company took a swing that was assembled in the courtyard of the place.

On this occasion, Luis Hormazábal, Raymond Macías, Sandra Navarrete, Angelina Orellana, Cristóbal Peña, José Traipe, Juan Riveros, Karen Díaz and Gonzalo Urrutia participated in the initiative.

Activities Committee of the Santiago Plant contributes to strengthening the engagement of our employees to the company

Through

With the purpose of advancing in the continuous improvement of our company, visualizing failures or deficiencies, as well as looking for possible solutions, last October the Employee Kaizen was performed in the Santiago plant. An instance in which two instructors certified in this methodology prepared a series of meetings in which 70% of the endowment of this center participated.

From these meetings were born some ideas aimed at contributing to improve the level of engagement of its employees with Masonite. To concretize these initiatives and involve more people in this process, the "Activities Committee" was created.

The group is led by Karen Díaz, Human Resources Manager of the plant and also conformed by Jaime

Teamwork

Karen Díaz, Human Resources Manager, Santiago Plant.

The idea is to develop things together for people, encouraging initiatives to come from everyone. We have to strengthen ourselves and work on being known.

Alarcón (Sales Coordinator), José Lagos (Lean Leader), Felipe Salinas (Production Supervisor), Mauricio Neira (Senior Operator), Verónica Yáñez (Services Assistant), Philippe Jean (Crane Operator) and Luis Belmar (Production Supervisor), all employees from different areas of the Santiago Plant.

Among the initiatives already performed are the maintenance of an informative mural newspaper, entertaining dance and interviews with employees who have been very well received.

In relation to the functioning of the Committee and its challenges, the team has tried to observe and discuss with people to detect what they would like to do, as well as encourage interest and reading for what they publish.

Verónica Yáñez, Services Assistant, Santiago Plant .

I feel that we have contributed with new ideas to carry out, as well as others to improve some activities in the plant. Seeing this work from another point of view makes me feel very excited and committed.

Felipe Salinas, Production Supervisor, Santiago Plant. Being a multidisciplinary group allows us, from all fronts, to know what the other teams think, and, in this way, to be able to contribute a grain of sand in the day to day.

Jaime Alarcón, Sales Coordinator, Santiago Plant.

I am grateful for the experience, because when we least expect it, life puts us before a challenge that tests our courage.

different initiatives, the group encourages the employees feel committed to the objectives of our organization, as well as valued by it.

ESG Champions Initiatives Contribute to the Well-Being of Our Employees

Through the actions they perform, our champions collaborate in the purpose of Masonite to leave a legacy as a company that gives back to the environment and communities, as well as to our employees, partners and customers.

As a way to capture our ESG vision that considers environmental, social and governance factors in our daily work, last October, we looked for leaders who made a difference, had convictions and connected with people from all over the organization, to be our ambassadors (champions) in this field.

We invite you to know some concrete initiatives that are being performed, seeking the well-being of our employees.

Santiago Plant Active breaks: bridging health and safety

Optimizing break times through useful exercises for the body was the purpose of the initiative developed by our ESG champions, Orlando Núñez, Safety Specialist, and Juan Pablo Riveros, Salesman, from the Santiago Plant.

This is how the realization of active breaks was encouraged, based on the different functions carried out by the employees that involve using their bodies.

The breaks are held at 7:00, 10:00 and 14:00, and it is estimated that 50% of the employees are participating in them. The goal, by the end of the year, is to reach 100% of the employees.

As a way of motivating attendance, the most constant groups have been given a symbolic prize and together with the Mutual de Seguridad (occupational safety and health advisory entity), active pause instructors will be trained, for them to lead, encourage and control in order to create the positive impact we are looking for.

Juan Pablo Riveros, Salesman. Being able to count on them three times a day helps them not to get injured, because most of them perform heavy and repetitive work, so these instances allow them to get out of the routine, clear their mind and reactivate.

Orlando Núñez, Safety Specialist.

Through active breaks, the body compensates for the activity it performs during the day, which is reflected in the reduction of occupational ailments and diseases associated with them

OUR CULTURE

Cabrero Plant Driving course for women

There were twelve employees from Cabrero plants who participated in the driving course managed by our ESG champion Yessica Acuña, Payroll Specialist, with a local school. An initiative that was born from the same employees and that, due to the benefit of the Sence program (national training and employment service), it had no cost for them.

Administrative and operators employees of Cabrero Plants participated in this course and the practical hours of the classes were performed within the working day, in the premises of Masonite, which allowed them to know each other and creates bonds.

On the process of obtaining the driver's license began in June and most of the employees have it.

Yessica Acuña, Payroll Specialist. I thought to carry out the driving course is a very good idea, because it is a learning that remains forever, that allows them to be independent and that creates a bond with the company, seeing that it cares about them as women.

We

already have winners!

"Results Hinge on Accountability" was the pillar that stood out during the second quarter of 2023.

Within the framework of our recognition program, the "Wanted" campaign has been the protagonist to highlight and identify our cultural pillars among the collaborators of the Masonite Chile plants.

During the last months it was the turn of the pillar "Results Hinge on Accountability", which can be manifested in different ways and has four key actions:

• Take personal responsibility at work.

• Prioritize aligned with work.

• We empower our people to deliver.

• Follows up on your commitments.

Through a campaign that invited our employees to join this initiative, we started the search. Then, we went through the nomination process, an instance that counted on the participation of our four plants. Finally, by popular vote, those who embodied and embodied day by day the pillar "Results depend on taking responsibility" were elected.

We congratulate each of our winners!

Clara Heredia Notification Assistant Santiago Plant

Sergio Sepúlveda Door Classifying Chillán Plant

Yessica Acuña Payroll Specialist Skin Plant

Dominique Riquelme Steering Wheel Operator Category 3 Cutstock Plant

Face-to-face meetings

Chile Leadership Team: a common vision in problem solving and decision making

The

visits

Since its formation in 2018, our CLT (Chile Leadership Team) has the practice of meeting periodically in order to review the contingencies of the business at the domestic market level, as well as follow up on the main projects in execution that seek to grant profitability and sustainability to the team in the country.

From its training, its members, managers of each of the areas of Masonite perform meetings, once a month, in person, which was interrupted by the pandemic, giving way to the online work modality.

"Once the pandemic is over and with the arrival of our new General Manager, Felipe Celis, who has given a renewed impetus to the CLT team with the aim of working towards the consolidation of "one team" for Chile, the format of the meetings has maintained its weekly frequency; however, once a month it meets for a day and a half with the purpose of discussing issues in depth and taking advantage of the presence to make field visits in the plants or eventually to a client.

Along with the above, this instance is being used to invite some teams from the different units to present a specific project or deal with a topic that requires a position at the company level and thus be able to make decisions together.

To date, there have been meetings and visits in Santiago, Chillan and Cabrero

field

of our CLT allows us to address issues in greater depth and better understand the reality of each of our plants, allowing us to deepen our work and vision of the business as a single team.

Francisco Mora, Technical Manager, presents to the CLT the Energy Management System that will be implemented in Skin Plant

Our CLT in the field, accompanied by the Cutstock Plant Manager, Roberto Morales (third from left to right)

Safety Specialists, from Chillán and Cabrero Plants, present to the CLT the Minsal (health authority in Chile) protocols that apply to all our Plants in Chile

Team Voices

Leonardo Cid, Skin and Cutstock Plants Manager.

"The leadership team has as its main role to make decisions at the national level on transversal and important issues for the company. Also, to have a common vision as a company and analyze how to grow Chile as a business."

Jorge Osorio, Chillan Plant Manager.

"These meetings are important because of the type of leadership that Masonite has, where we must be aligned with the work of each plant, with its reality and diversity. We cannot forget that we are one company and that is how we must be seen by everyone."

Pablo Salas, Santiago Plant Manager

"Inside the company, we are people with different points of view and experiences, who contribute collaboratively to help the other do better and, in short, we all do better. If we look at it outwardly, we are Masonite in the Southern Cone and therefore, we have the challenge of presenting ourselves to the corporate as a well-integrated, communicated and coordinated team".

Sergio Tardones, Supply Chain Manager.

"The existence of the CLT favors the discussion and analysis of the different policies, initiatives and projects of Masonite Chile, by collecting the varied points of view of its members. In addition, each team member works permanently with their peers and bosses at the corporate level in the U.S., facilitating the alignment of local initiatives with corporate initiatives."

José Muñoz, Country Controller.

"Due to the characteristics and operation of each plant, our purpose is to work as a single team, to seek the vision as Masonite Chile. In the same way, to be able to create common growth strategies that allow the company to become sustainable and sustainable over time".

Mauricio Vidal, IT Manager.

"The creation of this team is essential for the growth of the door business in our country and Latin America. Meeting periodically allows us to analyze strategies and define action plans, as well as keep track of corporate guidelines for their application in the different plants. In the same way, collaborative work contributes to making Chile a great unit, and to promoting projects that ensure our validity and updating."

Matrix Structure

Learn how our organizational structure works

Masonite Chile, unlike other companies in which only its owners are in another part of the world and are represented by a board of directors, is a multinational company, where its Corporate Governance is in Tampa USA, and it is these executives who relate directly and hierarchically with our organization in Chile.

The following is the organizational chart where the executives of Masonite Global, the so-called MLT (for its acronym in English, Masonite Leadership Team), the Masonite Leadership Team, the CEO of the company and those who report directly to him, and that, in addition, highlights the executives who report to him and who are linked to the business in Chile (green outline).

Howard Heckes President & Chief Executive Officer

Russ Tiejema Executive VIce President & Chief Financial Officer

Bob Paxton Senior Vice President Global Human Resources

Bob Lewis Senior Vice President General Counsel & Corporate Secretary

Cory Sorice Senior Vice President & Chief Innovation Officer

Dan Shirk Senior Vice President & Chief Infomation Officer

Alex Legall Senior Vice President & Business Leader Architectural

Chris Ball President Global Residential Senior Vice President & Chief Sustainability Officer

Randy White Senior Vice President Global Operations & Supply Chain

Jennifer Renaud Senior Vice President & Chief Marketing Officer

Our company is characterized by having some areas whose positions have hierarchical and functional dependencies (matrix relationship), we invite you to know how a global company works.

Organization chart of Masonite Chile

From this global structure we can understand how these executives are linked to the business in Chile, through the following organizational chart that shows graphically, how matrix relationships are represented in our organization:

• The first thing is to identify that, from the global organization chart, there are only 5 areas that are linked hierarchically and directly with the teams in Chile, through solid lines, according to the structure of the organization chart.

• However, in addition, it can be seen how the President of Global Residential, who is responsible for the business in Chile, and direct head of the General Manager in Chile, therefore of the

commercial team (solid black line), also has a functional link (green dotted line) with the Vice Presidents of the different areas (Operation, Supply Chain, Finance, IT and Human Resources). • Therefore, aligned with the corporate structure, the organizational chart in Chile presents the same type of relationship. That is, all executives in Chile (CLT), report hierarchically to some corporate executive (black solid vertical line), as well as functionally to the General Manager of Chile (green dotted horizontal line).

• This means that each CLT has its head in the corporate. However, in the exercise of their functions they report "functionally" to the General Manager of Chile.

Local organization charts in Chile

Understanding the structural design of our organization, the local organizational charts of our operations in Chile respect the same structure. For example, the main structure of the Santiago Plant organization chart is shown below:

• The Plant Manager reports hierarchically to the manager responsible for operations in Chile.

• As head of operations at Santiago Plant, he is the direct head of the plant supervision team (black solid line), but also has functional link (green dotted line) with those responsible for leading the functional areas in Chile (Supply Chain, Accounting, IT, Human Resources).

• The above, independent of each person who leads a functional area, reports hierarchically (solid black line) to a member of the CLT.

Safety Specialist ORLANDO NÚÑEZ

Process Engineer ANDRÉS CARRASCO

Country Controller JOSÉ MUÑOZ

Supply Chain Manager SERGIO TARDONES

IT Manager MAURICIO VIDAL

Quality and Cl Specialist ANA HERNÁNDEZ

Production Control and Programing Specialist ILEANA NÚÑEZ

Director, Operations Stile&Rail BENOIT MARTINE

Country HR Manager HENRY RODRÍGUEZ

Santiago Plant Manager PABLO SALAS

Electromechanical Leader NN

Production Supervisor LUIS BELMAR

Human Resources Manager KAREN DÍAZ

Accounting Supervisor CAROLINA PUENTES

Logistics Manager IRMA PARRA IT Specialist DIEGO AVENDAÑO

Production Manager FELIPE SALINAS

Purchasing and Warehouse Manager ERIC SIERRA

Planning Manager SERGIO RODRÍGUEZ

New management model

Standardizing our purchasing procedures

This initiative will result in a decrease in the number of transactions and greater control over expenses in all our plants, as well as an improvement in the efficiency of our company's supply system.

In order to standardize the purchasing procedure for Santiago, Chillán and Cabrero, we are implementing in Masonite a new management system that will allow better control of the process and its expenses, as well as a decrease in the level of transactionality that this implies.

Our company we have different locations and each one uses different information systems. Until now, we have had different purchasing procedures associated with them and what we want is to have a common one for all plants, regardless of the system they have.

The release of the system starting first in Santiago and then continuing in Chillán and, finally, in Cabrero. The goal is to have by the end of the year 100% of the

Objectives of implementation

1. Standardize procedures

2. Decrease the level of transactionality

purchase orders typified according to the established scale and according to the defined approval levels, in the four plants.

Cultural change

Going from making a purchase independently and without defined criteria to a standardized one, implies the challenge of creating a cultural change, because the way to operate will be different.

To facilitate this transformation we have taken into account to make a good descent, see who operates this and consider their comments, make them participants in the different stages, carry out the necessary accompaniment and support buyers.

Medium and long-term benefits

Standardization, based on what we really need, will allow us to structure the type of purchase and free up buyers' time so that they can perform other functions, as well as identify where more money is spent and failures are generated of the purchase process.

In the same way, this new procedure will grant the next evolutionary step to the supply system in general, incorporating all the areas that compose it and aligning them with the purchasing compliance that the corporate has.

Benefits

1. Better control over the purchase process

2. Freeing up buyers' time

3. Greater efficiency of the supply system

4. Strengthening of the purchasing area

Target 2023

100% of purchase orders typified and according to defined approval levels

We must modify behaviors, because the way we operate will be different. Therefore, we began to create an information base to discuss with each manager the reality of their plant.

Within the process everything that has to do with compliance will be addressed, that is, defining homologous criteria, which allow whoever charges in Cabrero or Chillán to occupy the same criteria to be able to manage a purchase.

This change will allow us to operate with a more robust purchasing area and be on par with blue-chip companies. Therefore, it will require applicants and authorizers to understand the logic of this new process and be able to apply it.

Álvaro González, Sourcing Manager.

Eduardo Alfaro, Purchasing and Warehouse Specialist, Santiago Plant

Sergio Tardones, Supply Chain Manager.

Iván Osores: an adventurous cyclist and protector of his family

Ivan has lived in Chillán all his life. He is 27 years old and after finishing school he began to work in various jobs as a baker, warehouse manager in a furniture store and transporting trucks in a grocery company.

In 2019, he joined Masonite as an external employee (EST), for two years later, he became part of our workforce as a Production Assistant at Chillán Plant.

"I arrived at the EST because of the information given to me by an uncle who works there, I applied, and they hired me. But in the time, I was an external employee I realized that Masonite was a good company and it was worth waiting and continuing so that one day I could be hire as a full time employee. It has many positive things, the people, the benefits, etc.", says Ivan.

He lives with his mother, sister, nephew, uncles and grandmother. "My family is my everything, it is my reason to keep going, I help my family, my sister in the medical and food expenses of my nephew, a responsibility that I took voluntarily," he reveals.

Work friendship and riding

His passion is cycling and adventure. Two days a week he goes out to ride and on weekends he visits various sectors of the Ñuble region by bicycle. "I use it as therapy, going out alone or accompanied helps me 100%, it helps me a lot to reflect on things."

With his co-workers, they created a cycling group called Ruta Montaña Masonite Planta Chillán, with whom he has toured the communes of Pinto, San Carlos and San Nicolás. His next mission is to reach Cobquecura.

"Since we made a first outing with colleagues we did not separate anymore. When we arrive at a beautiful place, we congratulate ourselves because we achieved the goal. It's a good feeling of overcoming and friendship," says Ivan.

About his daily life in the plant, he recognizes that "it is good, entertaining, I like to work there because my colleagues are very supporter, and we are all very productive, we know how to work fluidly. The relationship with them is great.”

Regarding Masonite, he appreciates "the support they give us when we present an idea, they have always been interested, the Human Resources people, my boss too, of what one does recreationally in the company or outside it"

Enjoying nature with his family

Cycling is his passion

Jovanna Delgado: a woman passionate about cooking, reading and the countryside

The story of Jovanna Delgado, Production Assistant at Cutstock Plant, is the living demonstration that many times fate is responsible for guiding us and returning us to our place in the world.

She was born in the hospital of Yumbel, but she says it has always been from Cabrero. He studied at the Liceo Bicentenario Politécnico Monte Águila, where he graduated as an electrical technician and then worked for a couple of years in an electric company located in the same commune.

Later, she moved to Santiago to work as a secretary. However, thirteen years later he returned to Cabrero to accompany his mother, who unfortunately was diagnosed with cancer.

Upon arrival, she applied for a position offered by a contractor company staffed at our Skin and Cutstock plants, and within a week, she was contacted for the job. Then, in 2016 she joined our Masonite teams fulfilling the role of Chop saw Line feeder and preparation of report tickets in Cutstock Plant.

She has a thirty-year-old daughter and two grandchildren: a two-year-old and a three-year-old, who also live in Cabrero and with whom she shares one of her favorite tastes: salty cooking, in addition to romantic reading. "They are my life, they are my engine, I live for them practically," she says.

Great friends at Masonite

Upon entering the company, she met again with two great friends of life and classmates from the high school where she studied: Juan Villalobos, Lean Leader at Cutstock Plant, and Héctor Gutiérrez, Production Operator at Skin Plant. In addition to his cousins

In addition, at her workplace she met his partner, with whom they quickly projected and realized their dream of having a home in the countryside, where she spends weekends resting and enjoying the tranquility of the rural world.

"I never imagined I would find love at work. On a piece of wood, we drew how our house was going to be and now we are building it. When we go to the field I see my little plants, little trees, my garden. We have a small vineyard, so we have a lot of things to do there," says Jovanna.

Regarding her vision of Masonite, Jovanna believes that "you can't imagine what it means for me to be working here. Thanks to work I have fulfilled my dreams, I have my own place in the countryside, my house, I can worry about my family, go on vacation, give myself some treats, have a good life and accomplishing my goals. I’m so grateful for the good life that I have."

Eduardo and Fernando Echeverría, who work at the Cutstock Plant.

Jovanna's motivation is her grandchildren

With his mother and sisters

Pascuala Rojas: an inspiring woman, full of life and joy

Pascuala Rojas is 60 years old, Services Assistant at Santiago Plant, is a motivated, energetic and hardworking woman, recognized for her desire to enjoy life.

Born in San Bernardo, she currently lives in the commune of Quilicura where she has her own house. In the workplace and before coming to Masonite she worked as a home consultant, then worked in a cleaning company and, later, after an illness that affected her husband, they decided to open a neighborhood shop in their home.

"When my husband passed away, I suffered a lot. I keep him in my heart, I will always remember him, but that is not a reason to live a bitter life, or I will always be sad, life goes on and that's why I enjoy as much as I can," says Pascuala.

She has two children, a thirty-five years old, and a twenty-nine years old and two grandchildren of ten and three years old, and she spoils them every time she goes to pick them up from school.

After work she becomes a loyal follower of Mega's TV series, but she also likes to watch movies on Netflix. And on weekends she gets together with her family to share, or if not with a friend to catch up and go dancing, mainly music from the 80's, 90's and cumbia.

Landing in Masonite, her second family

In 2017, she joined the external services company San Cristóbal and two months later she began working in our Santiago Plant. She still remembers with pride that, from day one, her younger co-workers complimented her on her enormous energy.

"When I got the news that I would work for Masonite I cried, because in the interview I was the only woman who applied, there were only men, and I had never worked with machines. I am very grateful that they taught me, even though I was a woman, everyone congratulated me, and I felt so good about myself," says Pascuala.

For this reason, she does not hesitate to affirm that "it is like my second family, because I spend almost all day here and I share with my colleagues, I love them very much because we have been together for many years".

"To me Masonite means everything. If I hadn't found this job, I don't know where I would be. The company allowed me to meet many people. I am very grateful, I love it, I feel very happy here, and I still have energy for a while," she says.

On the beach, with her granddaughter Renata

Sergio Mora: a quiet man, who loves fishing and the countryside

Sergio is 50 years old and has spent more than half of his life in Skin Plant. He was born in Laja and he is an Electronics Technician from the Inacap Institute. In 1991 he did his professional technical internship at the CMPC plant in Laja and stayed working there for a period of time.

Six years later he joined our company. "In the paper and pulp mill we had a colleague who told us that a new plant was being opened in Cabrero and that they were hiring people. So, I applied and after 15 days they called me to start to work as a Maintenance Operator," he says.

He currently lives in Los Angeles, with his wife and nineteen-year-old son, a family group that is joined by his other thirty-one-year-old daughter, who has already left home. "What I enjoy most with them is sharing time, a conversation, a barbecue, something chill."

Nature and outdoor life

In his free time, he likes fishing in Antuco and Laja Lake. "Going fishing is relaxing and the scenery is very nice."

Today he is also dedicated to organizing a piece of land he acquired: "I like the countryside, so at some point we are thinking of going to live there, when we have something more concrete. Now it's just cleaning and planting some trees. On weekends if I have time, I always go there," says Sergio.

Grateful to the company

In relation to life in Masonite, Sergio deeply values the importance given to safety, a very relevant issue for him. "It is important for everything, it is super good that it is given relevance, the ideal is that we always arrive healthy to our house. At the plant, people have that safety culture."

In addition, he highlights the good relationship between co-workers, which he believes is the reason why our employees have been in the plant for several years. "I get along very well with my teammates, they are great, not only with the maintenance team, but with the rest of the areas. We all take care of each other."

"The company is a big thing for me. In Masonite I grew and developed as a person and employees I was able to have a family, thanks to the company I have my own things. So, in that sense I am grateful for what I have and what they have given to me during all these years”, says Sergio.

With his children Romané and Benjamín Mora

Sergio appreciates the importance that Masonite places on safety

OUR

PEOPLE

We made a farewell to our employees who retired

They were:

• Alberto Sepúlveda Crisóstomo, Doors Recovery Operator Chillán Plant, who joined Masonite on March 1, 2002 (21 years in the company).

Check

Look

Law 21.305

Energy Management System will ensure continuous improvement in our performance

On February 13, 2021, Law 21,305 on energy efficiency was published, which aims to promote energy management, establishing the obligation for large companies to report their energy consumption and energy intensity with the purpose of promoting a better use of energy and reduce greenhouse gas emissions.

Similarly, it requires those facilities with consumption greater than 50 tera-calories, defined as Consumers with Energy Management Capacity (CCGE), "to carry out an active management of their energy, implementing and maintaining an Energy Management System (SGE).

With respect to the scope of the System, it must be defined according to the energy consumption for total final use reported to the Energy Ministry and must cover at least 80% of it, considering all types of energy. It should be noted that Cabrero Plant consumes 97% of our company's energy.

SGE Stages

In Masonite we are already working on the elaboration of our SGE, which implies establishing a policy and its procedures, with a period of one year to make its delivery to the authority.

After this first stage, our SGE proposal will be subjected to an external audit, in charge of its validation and after obtaining it, we will have four years to carry out its implementation.

Francisco Mora, Technical Manager. The implementation of the SGE can help reduce our operating costs and improve our competitiveness in the market. In addition, energy efficiency would contribute to reducing greenhouse gas emissions and combating climate change.

In April 2024 we will deliver our model to the authority for validation and subsequent implementation. In this way we join with concrete actions to the care of the environment and the fight against climate change.

At Masonite we take care of the health of our employees and

families

Concerned about the health and well-being of our employees, we carried out the vaccination campaign against influenza. During the last weeks of April, the employees of our three plants had the opportunity to protect themselves against this disease that affects the population, mainly in the winter season.

"We have been doing this initiative for several years now and its objective is to make the vaccine available to our people, in their workplace," said Gonzalo Urrutia, Benefits and Training Specialist. This is how, on this occasion, 59% of the total workforce of Masonite Chile was vaccinated.

Complementary insurance allows access to remote medical benefits in nutrition, kinesiology, dermatology and pediatrics, among other disciplines.

their

The reactivation of the Telemedicine service for members of our complementary health insurance has been very well received, which benefits our employees and their direct family group associated with this insurance. Although the start of this initiative was last year, so far in 2023 more benefits were added, going from three to ten of them.

Through informative talks, employees were shown how this benefit works and that the way of using it is very

friendly, operating in the same way as when an hour is requested in a clinic.

They can access to it by computer or cell phone, through a link on the “MediSmart” platform with personal data and a password that is assigned, depending on the person's ID. The specialty is sought and based on availability an hour is scheduled that is free. Later, reminders arrive via email.

Unique patients using the service by company

Ricardo Stevenson: A young promise of national motocross

He is only ten years old, Ricardo, son of Federico Stevenson, Safety Speciaist at Skin and Cutstock plants, is recognized as a future promise of national motocross, a passion he shares with several members of his family and that today reaffirms his talent with 17 medals and three trophies.

"His taste started when I was riding with him on my motorcycle, when Ricardo was two or three years old. Since I was a kid I liked them and I had motorcycles, but I did not compete, however, I had the opportunity to meet outstanding national riders. So, you could say our family are “mad" for motorcycles, "says Federico Stevenson, father of the athlete.

At 11 months old, Ricardo was already walking without problems and at 3 years old he was riding a bicycle without support wheels. "He was always restless, and since we live in the countryside, he had enough space to be able to train," says Federico.

This young talent received his first motorcycle at the age of six, as a birthday gift from one of his grandparents, with which he began to take his first competitive steps. "My brother-in-law practices enduro (branch of motocross) and we as a family accompanied him to his races, then he had the opportunity to have his first bike, we tried and, from there, we have not stopped," says Federico.

22 competitions: 17 medals and 3 trophies

Ricardo's first race was in 2021, in the Triple Crown championship, which was held in Portezuelo, where he won his first place in the children's category.

Of the 22 competitions in which he has participated, on only two occasions has he not been able to get on the podium, so, in total he collects 17 medals and three trophies in championships, highlighting a first place in Summer Cup Pucón 2023 and sixth place in the great championship A Fondo 2022.

"When I see him finish, they call him to the podium to give him the medal or he makes some good pass everything squeezes me, my chest swells," says Federico excitedly.

The young athlete has participated in 22 competitions

First place, Triple Crown championship 2022

Permanent family support

Every time Ricardo competes, he is accompanied by a big "fans"; his mother, father, sister, uncle and friends. Sometimes, their maternal and paternal grandparents also join, instances that have allowed them to enjoy as a family.

"As a family we try to take all these times of closeness and sharing. These are times when nowadays other families prefer that children are on screens, computer, on the tablet, etc. we prefer to be there, supporting him emotionally, "says Federico.

The young promise of motocross is happy with the support that his family has given him. "When my dad says these things, I feel love and also joy, it makes me happy to see that they are accompanying me, I feel safer."

"What I like the most is the risk, competing with other kids, the tracks, riding hard, feeling the adrenaline. My dream is to continue competing to win, I want to be a professional rider and enter the biggest leagues, "says Ricardo, the " hidden gem " of national motocross.

Ricardo has always had the support of his family

Follow Ricardo's career on his Instagram

Masonite executives visit our plants

In mid-May and after almost four years, we received in all our plants the corporate visit of Gilberto Mendoza, EHS Regional Manager, who is responsible for advising and giving support to the Masonite plants in Chile. An activity that was developed within the framework of the restart of field reviews and support for preventive tasks.

Meanwhile, between Monday 22 and Friday 26 May, Benoit Martine, Director of Operations, visited our three plants in the country. In them, Benoit, accompanied by Felipe Celis, General Manager of Masonite Chile, toured the facilities and held meetings with the plant teams, as well as with groups of employees and the Union leaders.

Traffic lights and barrier system will control the discharge of fuel material in Skin Plant

A new Kaizen 4 Blocker that was performed in Skin Plant, specifically oriented to the fuel discharge sector, allowed to detect the need to have a control system for the discharge of fuel material to the bark feeder ladder moving floor and the fuel warehouse. Likewise, the day identified the need for guards of the ladder moving floor and chains, which are damaged by excess accumulated material, creating a high maintenance cost.

To solve these problems, a system of traffic lights and barrier was implemented to control the unloading of trucks to the bark feeder being interlocked with the PLC program.

This is how when reaching 50% load of the motor of the feeder, the traffic light changes to green and raises the barrier to feed. Meanwhile, when reaching 67% load, the traffic light changes to red and lowers the barrier. This protects the equipment and reduces the costs associated with its repair.

This Kaizen had the participation of Rodolfo Salas, Juan Seguel, Aquiles Cárdenas and Víctor Fonseca.

Supervisors and Lean Leaders are trained in risk management and control

Leading work teams is a constant challenge. Therefore, last April a training was held for Supervisors and Lean Leaders of the Santiago Plant Operations area in which the topic "Risk Management and Control for Supervisors" was addressed.

The knowledge acquired will allow them to distinguish the elements of leadership necessary to achieve greater effectiveness in the identification of hazards, as well as the appropriate behaviors to motivate the personnel of their unit in OSH. In the same way, the training will help them to know and manage teamwork techniques. The above, with the purpose of approaching the objective of being a safe plant to work.

Teams from Painting and Maintenance lines of the Skin Plant visited the factory of Tapel Willamette, our

main paint supplier

More than twenty operators, technicians and leaders traveled to Coronel to learn about the technological processes that Tapel performs to make the paint we use. Among them, the water recovery stage that we will begin to implement in our plant.

Within the framework of our Engagement plan, one of the activities aims to bring our employees closer to the needs of our suppliers and customers, to give them a greater meaning to the work they do, twenty-six members of the teams of the Painting and Maintenance lines of the Skin Plant visited, at the beginning of May, the factory of the company Tapel Willamette, located in Coronel.

The objective of this initiative, performed in rotating shifts for four days, was that the operators, technicians and leaders of those areas, knew the process of making the paint that they themselves use to paint the skins that are then used in the manufacture of doors.

One of the aspects that caught the attention of our employees was the water treatment process used by

Positive Balance

Jaime Castillo, Finish Line Coordinator, Skin Plant.

Tapel and that we are also beginning to develop in the Skin Plant Painting Line.

It was an excellent opportunity to share experiences and answer the questions that our employees have about how the paint behaves, mainly at different times of the year, because heat and cold affect its quality.

Eugenio Fuentes, Painting Line Operator, Skin Plant.

With these visits you know more about the product you work with every day. I was surprised by the amount of volume they prepare, and the technology that use.

José Paredes, Lean Leader, Skin Plant.

It was a very profitable and interesting trip. All of us who were doing it asked questions related to our topic, about how to work better with their product and we were very grateful. All these kinds of things help the employee feel more comfortable working.

We celebrate Masonite moms and dads

As an organization we value and recognize the important role that our employees play in their families, as well as the personal and work effort they make for the well-being of their loved ones. Therefore, we did not want to stop celebrating Masonite moms and dads on their day.

In the case of mothers, we organized a breakfast in all our plants, in which plant managers and area chiefs accompanied the mothers. The meeting allowed them to distract themselves and exchange experiences about their motherhood, as well as be filled with amazement and emotion with a video of their children.

Once the day was over, each of them received a gift and a flower, a detail that was delivered with great affection by their bosses.

About the celebration, Gonzalo Urrutia, Benefits and Training Specialist, commented that "in addition to sharing and enjoying this space, a pleasant conversation was created that had as its center our coworkers, who, apart from working, fulfill in parallel the roles of mother, grandmother, student, among many other responsibilities. "

Code Mother's Day Greetings

Santiago Plant

Chillán Plant

Cabrero Plants

Meanwhile, the fathers received a gift and were able to enjoy an improved lunch in our cafeterias. Also, and with the same affection as for our working mothers, we made a video with greetings from some sons and daughters of employees from the different plants, showing emotion and joy when sharing it with them.

Code Father's Day Greetings

Santiago Plant

Santiago Plant

Chillán Plant

Cabrero Plants

Promotions Q2

The personal and professional growth of our team makes us extremely proud. We congratulate whoever was promoted in these months!

New Hires Q2

During the second quarter of this year, 18 new employees joined the teams of the Masonite Chile plants. We wish each of you our warm welcome and success in your new challenges.

Santiago

Francisco Alarcón goes from being a Production Assistant to a Production Operator at the Skin Plant.

Cabrero

Luzmira Pardo Planning Assistant, Supply Chain

Raúl Vega Production Assistant, Santiago Plant

Pedro Cáceres Production Assistant, Santiago Plant

Eliceo Candia Forklift Operator, Cutstock Cabrero Plant

Gerard Rivera Production Assistant, Santiago Plant

Justo Cid Forklift Operator, Cutstock Cabrero Plant

Eugenia López Production Assistant, Santiago Plant

Guillermo Figueroa Forklift Operator, Cutstock Cabrero Plant

Juan Pablo Salas Production Assistant, Santiago Plant

Miguel Ramírez Forklift Operator, Chillán Plant

Miguel Santelices Production Assistant, Santiago Plant

Jorge Mella Forklift Operator, Chillán Plant

Deyanira Antiman Production Assistant, Santiago Plant

Alex Rodríguez Forklift Operator, Santiago Plant

Lileni Albornoz Production Assistant, Santiago Plant

Kevin Vergara Production Assistant, Santiago Plant

César Baez Production Assistant, Santiago Plant

Jorge Gálvez Marketing Manager, Commercial Management

Births Q2

For Masonite the family will always be an important pillar, and even more so, when it grows. We want to congratulate our employees who, during April, May and June, welcomed new members to their families. We are happy!

Estefany Cárcamo, Customer Service Assistant, Santiago Plant, and Daniel Núñez, received Emma Antonella and Julieta Andrea on April 24, 2023.

Rodrigo Pinilla, IT Specialist, Cabrero Plants, and Florencia Ramos, received Luciano Alonso on May 2, 2023.

Marlon Lozada, Lean Leader and Ana Hernández, Quality and CI Specialist, Santiago Plant, received Amanda Lucía on June 22, 2023.

We continue to make progress towards ESG 2030 goals

A 34% reduction in GHG emissions since 2019, the launch of the ESG Champion Program and the publication of a Global Human Rights Policy are some of the advances revealed in the ESG Report 2022 and that manifest our commitment as Masonite to continue growing and developing through a "renewed responsibility" with our environment, employee, community, partners and customers.

You can access the ESG Report 2022 here

Building on last year's achievements, the purpose for 2023 is to continue working towards our 2030 ESG goals and thereby achieve a more sustainable future for all. In this regard, our President and CEO, Howard Heckes invited our stakeholders "to continue to push us forward and join us on this journey."

Emma Antonella Núñez Cárcamo

Julieta Andrea Núñez Cárcamo

Luciano Alonso Pinilla Ramos

Amanda Lucía Lozada Hernández

Wanted