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Why We Left: 2022 MNA Nursing Workforce Report

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Why We Left 2022 Nursing Workforce Report

EXECUTIVE SUMMARY

There is a staffing and retention crisis in Minnesota hospitals. This crisis was created by the profit-first policies of hospital CEOs, and it can be corrected if patients and nurses are put before the bottom line of corporate boardrooms.

Studies conducted by the Minnesota Nurses Association of its current members, former members, and of the general public make this point clear:

• Minnesotans understand the nature of the staffing and retention crisis, as 85 percent believe it will not be solved without direct action, and two-thirds understand that hospital executives created the problem before the pandemic.

• There is no shortage of registered nurses in Minnesota, as studies and reports by the Minnesota Hospital Association, the U.S. Department of Health and Human Services, and the Minnesota Board of Nursing clearly demonstrate.

• In 2021, 63 percent of MNA nurses reported that they had considered leaving their job or the profession altogether, or that they knew someone who had, due to being overworked, understaffed, and demoralized about the quality of patient care they could provide.

• In over 80 percent of cases where nurses filed a concern over the impact of short staffing on patient care, the nurses reported no response or inadequate action from hospital management.

• In a survey of MNA nurses who left their bedside nursing positions, the top-cited reasons for their departure were hospital management and chronic short-staffing.

• Despite the pandemic, over 75 percent of MNA members indicated their desire to stay at the bedside for the near future; of nurses who left the bedside in the last two years, 84 percent indicated that they would not return to the bedside if conditions did not improve.

These findings are supported and reinforced by independent research conducted by management consulting firm McKinsey & Company, which found:

• 32 percent of nurses surveyed said they “may leave their current direct-patient-care-role”, an increase of 10 percentage points from February to November of 2021.

• Nurses reported “staffing, pay, and lack of support” as the top factors driving their decision to leave.

• Of those likely to leave a current nursing position, only 29 percent indicated plans to continue in a direct patient care position.

BACKGROUND

Minnesota nurses are overworked and overwhelmed, hospitals are understaffed, and patients are overcharged by hospital executives trying to boost their bottom lines. Years of short-staffing and cost-cutting by hospital CEOs leave nurses trying to do more with less.

These conditions that hospital CEOs created are driving nurses away from the profession and hurting patient care. The pandemic did not create the nurse retention crisis. Rather, years of cost-cutting and short-staffing left hospital management poorly equipped to handle the pandemic, as nurses struggled to provide the care that patients expect and deserve without sufficient PPE, medical equipment and supplies, or staff to meet the need.

Even as the pandemic surged, several Minnesota hospitals closed units and facilities and furloughed nurses. Meanwhile, hospitals are paying temporary, out-of-state travel nurses far more than the pay and bonuses they are willing to provide for their own Minnesota nurses.

There is no shortage of nurses who want to care for patients, there is a shortage of nurses willing to work under these unsafe and unsustainable conditions.

• In 2014, the Minnesota Hospital Association (MHA) issued a study which found “the state-level supply of RNs will more than meet the demand” through 2024, assuming that RN graduate numbers continue to climb; this conclusion is echoed by the U.S. Department of Health and Human Services which projects a surplus of registered nurses in Minnesota through 2030

• A 2021 report from the MN Board of Nursing shows that new RN graduates have climbed in Minnesota despite the pandemic

• The number of registered nurses in Minnesota has increased by over 14,000 in the past three years to a total of nearly 120,000 last year, the highest ever recorded in the state

IN THE LAST THREE YEARS

nearly 120,000 total RNs in MN highest-ever total nurses 14K

Now, Minnesota nurses are advocating for changes that will retain nurses and prioritize quality patient care by ensuring adequate nurse staffing levels and fair compensation and benefits, putting nurses and patients at the bedside ahead of hospital CEOs and corporate profits in the boardroom.

Our healthcare workforce is in critical condition. The future of our healthcare system in Minnesota depends on the choices we make now.

Our healthcare workforce is in critical condition. The future of our healthcare system in Minnesota depends on the choices we make now.

EXISTING SURVEYS

EXISTING SURVEYS

In the last two years, the Minnesota Nurses Association conducted extensive studies of both its membership and of the Minnesota public to better understand the scope and severity of the staffing and retention crisis in our hospitals.

In the last two years, the Minnesota Nurses Association conducted extensive studies of both its membership and of the Minnesota public to better understand the scope and severity of the staffing and retention crisis in our hospitals.

Before exploring the details of the Workforce Report below, several highlights from these previous MNA surveys are worth revisiting.

2021 MNA Member Survey

Before exploring the details of the Workforce Report below, several highlights from these previous MNA surveys are worth revisiting.

future of our healthcare system in Minnesota

In 2021, MNA conducted a survey of our members, asking a variety of questions about their experiences in the nursing profession.

2021 MNA Member Survey

Among the highlights of this survey:

In 2021, MNA conducted a survey of our members, asking a variety of questions about their experien ces in the nursing profession.

Among the highlights of this survey:

Association conducted extensive studies of both its understand the scope and severity of the staffing

• 55 percent of nurses reported that they had experienced a situation where they were not able to provide the care the patient required due to short staffing

• 55 percent of nurses reported that they had experienced a situation where they were not able to provide the care the patient required due to short staffing

• 44 percent reported patient safety had gotten worse in their hospital over the last five years, while only 6 percent felt it had improved

below, several highlights from these previous MNA

• 44 percent reported patient safety had gotten worse in their hospital over the last five years, while only 6 percent felt it had improved

• 63 percent reported that they had considered leaving their job or the profession altogether, or that they knew someone who had, due to being overworked and understaffed

asking a variety of questions about their experien ces

• 63 percent reported that they had considered leaving their job or the profession altogether, or that they knew someone who had, due to being overworked and understaffed

• Despite the pandemic, over 75 percent of nurses reported that they wanted to stay on the job and in the profession for at least four more years

• Despite the pandemic, over 75 percent of nurses reported that they wanted to stay on the job and in the profession for at least four more years

experienced a provide the care the

gotten worse in their percent felt it had

considered leaving their job or someone who had,

nurses reported that profession for at least

Considering leaving the bedside, or know someone who has

Considering leaving the bedside, or know someone who has

Want to stay at the bedside for the near future

Concern for Safe Staffing Forms

In Minnesota, nurses voluntarily file Concern for Safe Staffing (CFSS) Forms when they encounter situations where short staffing is negatively

Concern for Safe Staffing Forms

Concern for Safe Staffing Forms

In Minnesota, nurses voluntarily file Concern for Safe Staffing (CFSS) Forms when they encounter situations where short staffing is negatively impacting patient care.

No response or insufficient action from hospital management

A survey of CFSS forms from 2021 reveals:

In Minnesota, nurses voluntarily file Concern for Safe Staffing (CFSS) Forms when they encounter situations where short staffing is negatively impacting patient care.

• Minnesota nurses filed 7,857 CFSS forms in 2021

A survey of CFSS forms from 2021 reveals:

• In over 80 percent of those cases, nurses reported no response or inadequate action from hospital management when they brought up concerns for patient safety

No response or insufficient action from hospital management

2022 MNA Public Polling

A survey of CFSS forms from 2021 reveals:

• Minnesota nurses filed 7,857 CFSS forms in 2021

• Minnesota nurses filed 7,857 CFSS forms in 2021

• Compared to 2020, there was a 213 percent increase in reported cases of brand-new nurses being pulled off orientation prior to completion to care for patients

• In over 80 percent of those cases, nurses reported no response or inadequate action from hospital management when they brought up concerns for patient safety

• In over 80 percent of those cases, nurses reported no response or inadequate action from hospital management when they brought up concerns for patient safety

• Compared to 2020, there was a 213 percent increase in reported cases of brand-new nurses being pulled off orientation prior to completion to care for patients

• Compared to 2020, there was a 213 percent increase in reported cases of brand-new nurses being pulled off orientation prior to completion to care for patients

In January 2022, MNA conducted a public poll of 1,025 registered voters in Minnesota with an independent polling firm.

2022 MNA Public Polling

2022 MNA Public Polling

In this poll, Minnesotans shared the following:

In January 2022, MNA conducted a public poll of 1,025 registered voters in Minnesota with an independent polling firm.

In January 2022, MNA conducted a public poll of 1,025 registered voters in Minnesota with an independent polling firm.

In this poll, Minnesotans shared the following:

• Minnesotans understand the nature of the staffing and retention crisis, as 85 percent believe it will not be solved without action, and two-thirds understand that hospital executives created the problem and that it predates the pandemic

In this poll, Minnesotans shared the following:

• Minnesotans understand the nature of the staffing and retention crisis, as 85 percent believe it will not be solved without action, and two-thirds understand that hospital executives created the problem and that it pre-dates the pandemic

• Minnesotans believe hospital CEOs can afford to make the changes necessary to fix the problems they created. An overwhelming 88 percent of Minnesotans stated that they believe hospitals are run like for-profit corporations, and 77 percent understand that many hospitals were profitable over the past two years despite the pandemic

Hospital executives created the staffing crisis before the pandemic

• Minnesotans understand the nature of the staffing and retention crisis, as 85 percent believe it will not be solved without action, and two-thirds understand that hospital executives created the problem and that it predates the pandemic

• Minnesotans believe hospital CEOs can afford to make the changes necessary to fix the problems they created. An overwhelming 88 percent of Minnesotans stated that they believe hospitals are run like for-profit corporations, and 77 percent understand that many hospitals were profitable over the past two years despite the pandemic.

• Minnesotans believe hospital CEOs can afford to make the changes necessary to fix the problems they created. An overwhelming 88 percent of Minnesotans stated that they believe hospitals are run like for-profit corporations, and 77 percent understand that many hospitals were profitable over the past two years despite the pandemic

• Minnesotans are especially concerned with the high salaries and compensation of hospital executives in Minnesota, who take home multi-million-dollar salaries while nurses are understaffed and patients are overcharged

• Minnesotans are especially concerned with the high salaries and compensation of hospital executives in Minnesota, who take home multi-million-dollar salaries while nurses are understaffed and patients are overcharged

• Minnesotans are especially concerned with the high salaries and compensation of hospital executives in Minnesota, who take home multi-million-dollar salaries while nurses are understaffed and patients are overcharged

“’Nominally nonprofit community-spirited institutions have actually come to operate as profit-maximizing monopolies,’ with the excess going to executive compensation instead of dividends”

Phil Longman, Policy Director, Open Markets Institute

The Intercept, December 20 2020

“’Nominally nonprofit community-spirited institutions have actually come to operate as profit-maximizing monopolies,’ with the excess going to executive compensation instead of dividends”

“Nominally nonprofit community-spirited institutions have actually come to operate as profit-maximizing monopolies,’ with the excess going to executive compensation instead of dividends”

Phil Longman, Policy Director, Open Markets Institute

Hospital executives created the staffing crisis before the pandemic

The Intercept, December 20 2020

Phil Longman, Policy Director, Open Markets Institute

The Intercept, December 20, 2020

• If they intend to come back to bedside

• Why they left bedside nursing

2022 MNA WORKFORCE REPORT

Between December 22, 2021 and January 17, 2022, MNA surveyed 748 nurses who left a position where they were represented by MNA within the past two years.

What year did you leave your bedside nursing position?

Between December 22, 2021 and January 17, 2022, MNA surveyed 748 nurses who left a position where they were represented by MNA within the past two years.

The survey focused on determining why nurses left these bedside positions, and asked questions including:

The survey focused on determining why nurses left these bedside positions, and asked questions including:

• When the nurse left the bedside

• When the nurse left the bedside

• Whether they had another job when they left

• Whether they had another job when they left

• If they are currently working elsewhere as an RN

• If they intend to come back to bedside nursing

• If they are currently working elsewhere as an RN

• Why they left bedside nursing

• If they intend to come back to bedside nursing

• Why they left bedside nursing

What year did you leave your bedside nursing position?

Did you secure new employment before leaving?

What year did you leave your bedside nursing position?

Did you secure new employment before leaving?

Did you secure new employment before leaving?

|

After leaving your MNA beside nursing position, are you

After leaving your MNA bedside nursing position, are you now working in another position?

| No

If nothing changes, do you plan to return to a bedside nursing position in the future?

After leaving your MNA beside nursing position, are you now working in another hospital?

If nothing changes, do you plan to return to a bedside nursing

Why We Left

Why We Left

In a free-text response, nurses were asked to explain why they left their bedside nursing position. Some nurses explained that they retired on-schedule, while others shared the unsafe and unsustainable conditions which pushed them out of bedside c are.

If nothing changes, do you plan to return to a bedside nursing position in the future?

Why We Left

In a free-text response, nurses were asked to explain why they left their bedside nursing position. Some nurses explained that they retired on-schedule, while others shared the unsafe and unsustainable conditions which pushed them out of bedside care.

Nurses’ responses were analyzed and categorized for all of the reasons which contributed to their decision to leave bedside care. Many nurses identified more than one contributing factor, and highlights of this cross-analysis are included below.

Nurses’ responses were analyzed and categorized for all of the reasons which contributed to their decision to leave bedside care. Many nurses identified more than one contributing factor, and highlights of this cross-analysis are included below.

In a free-text response, nurses were asked to explain why nurses explained that they retired on-schedule, while others conditions which pushed them out of bedside c are.

Setting aside those who retired, nurses’ most-cited reasons for leaving their bedside position were:

Setting aside those who retired, nurses’ most-cited reasons for leaving their bedside position were:

Nurses’ responses were analyzed and categorized for all decision to leave bedside care. Many nurses identified more of this cross-analysis are included below.

Setting aside those who retired, nurses’ most-cited reasons

Why We Left

In a free-text response, nurses were asked to explain why they left their bedside nursing position. Some nurses explained that they retired on-schedule, while others shared the unsafe and unsustainable conditions which pushed them out of bedside c are.

Concerns

Nurses’ responses were analyzed and categorized for all of the reasons which contributed to their decision to leave bedside care. Many nurses identified more than one contributing factor, and highlights of this cross-analysis are included below.

and chronic under-staffing were the top drivers of

dwarfing concerns specific to the

or so-called “burnout.”

Highlights of this data show:

• Concerns with poor hospital management and chronic under-staffing were the top drivers of nurse departures, dwarfing concerns specific to the COVID-19 pandemic or so-called “burnout.”

• Of those who cited the COVID-19 pandemic as a driving reason for their departure nearly 40 percent also cited management concerns as contributing to their decision to leave the bedside.

• Of those who identified stress or so-called “burnout” as a driving factor in their departure, nearly 40 percent also cited management concerns and 26 percent cited short staffing.

• Of the 188 nurses who retired, 13 percent cited management issues as a contributing factor, 6 percent cited hospital closures or service and position reductions, and 4 percent mentioned short staffing as a contributing factor.

• Just 20 respondents out of 748 cited COVID-19 vaccine requirements as a reason for their departure. Of these 20 respondents, 20 percent of them also cited management concerns with another 20 percent citing concerns with short staffing.

SAMPLE RESPONSES

Below is a sampling of responses from the survey to the question: What were your motivating factors for leaving? These responses are being presented anonymously, and with minimal editing for content and clarity, to protect the confidentiality of survey respondents.

“Bad management with COVID – told me to spend ‘least amount of time with patients as possible!’ Said we had all the PPE we needed and threatened if we got COVID, it was not from the hospital. They were threatening and patients were being very undertreated and their families were not informed. After 34 years of faithful nursing at that hospital, I left crying after every shift the last 4 months.”

“Poor management and understaffing. Money-oriented administration.”

“Didn’t feel supportive as a new grad nurse. I was a brand-new nurse working in the hospital during COVID and I was very overwhelmed and underappreciated.”

“Ongoing short staffing issues, risk of my license, management not caring about subpar patient care or the risk of patient harm due to staffing. Lack of support and/or respect by some nursing supervisors, social work, and other charge nurses… It broke my heart to have to leave there.”

“Trying to do more with less. Fatigue, exhaustion from less and less resources for bedside nurses.”

“1. Inadequate staffing 2. Safety concerns (for patients and staff) 3. dearth of advancement opportunities 4. Misplaced priorities on the part of executive leadership (i.e. plenty of resources for marketing/press interactions, very limited resources for actual patient care improvement projects).”

“Lack of safety, lack of staffing, overall treatment of the nursing staff.”

“Lack of staffing. Lack of support from Admin.”

SUPPORTING RESEARCH

Independent research by the management consulting firm McKinsey & Company supports the findings of MNA’s study of nurse workforce departures. In November 2021, McKinsey surveyed 710 direct care nurses throughout the nation to “better understand their experiences, needs, preferences, and career intentions.” Key findings of this study show:

•32 percent of nurses surveyed said they “may leave their current direct-patient-care-role”, an increase of 10 percentage points from February to November of 2021.

• Nurses reported “staffing, pay, and lack of support” as the top factors driving their decision to leave.

• The number one reason cited by nurses in the McKinsey study was “insufficient staffing levels,” which 15 percent cited as a top concern.

• The second reason was compensation, followed closely by not feeling “listened to or supported at work,” at 11 and 10 percent respectively.

• Only 5 percent cited “fear of COVID-19” as a factor driving their decision to leave.

• A safe environment and unmanageable workload were top concerns for surveyed nurses, including both those who planned to stay and those who planned to leave.

• Of those who indicated a likeliness to leave their current bedside positions, 35 percent indicated “plans to stay in the workforce but in a non-direct patient-care role,” while 20 percent planned to retire or otherwise “exit the workforce completely”

• Of those likely to leave a current nursing position, only 29 percent indicated plans to continue in a direct patient care position.

CONCLUSION

Minnesota nurses want to be at the bedside doing what they love, providing exceptional care to their patients. But the profit-first policies of hospital CEOs are driving nurses away from the bedside.

There are more than enough nurses in Minnesota to meet the needs in our hospitals. These nurses want to stay at the bedside for the near future, despite the pandemic and the often unsafe and unsupportive work environments they have faced.

However, without changes that will solve the crisis of under-staffing and retention, which hospital CEOs have created, nurses will continue to be pushed away from the bedside and from the careers and patients they love.

Minnesota nurses are ready to fight and win legislation and contract language to put patients before profits, retain nurses at the bedside, and prioritize quality patient care throughout Minnesota.

MNA Public Poll

On behalf of the Minnesota Nurses Association, Change Research surveyed 1,025 registered voters in Minnesota between January 8-10, 2022. Respondents were recruited into an online survey instrument via Dynamic Online Sampling which continuously rebalances online advertisements to obtain a representative sample. Post-stratification was done on gender, region, age, ethnicity, education, and 2020 vote.

MNA Workforce Survey

Between December 22, 2021 and January 17, 2022, MNA surveyed nurses who left an MNA bargaining unit in the past two years and did not take a new job in another MNA bargaining unit. MNA received responses from 748 nurses who fit these criteria.

The survey focused on determining why nurses left the bedside, and asked questions including: when the nurse left the bedside; whether they had another job lined up when they left; if they are currently working, in what capacity, and where; if they intend to come back to bedside nursing; and why they left bedside nursing at an MNA-represented facility.

Based on the data collected, MNA categorized the reasons why nurses left their positions into the following key categories. If a nurse identified more than one reason that they left the bedside, multiple categories were tagged and counted. An explanation of examples for each category is included in the chart on the next page.

APPENDIX: Methodology

These data were also cross analyzed to display how often two factors were cited together; for example, how often a respondent indicated both staffing and management as concerns which drove their decision to leave the bedside (82 times), or how often both management and closures were mentioned together (45 times).

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