Amazon’s Buyer-Seller Messaging Service: What it is and How to Make it Work for You
Any seller who is serious about providing a great product and phenomenal customer experience wants association with their customer base. Amazon's Buyer-Seller Messaging Service works with a two-route conversation to overcome any issues between the online seller and their buyer. This framework is unfathomably useful with regards to taking care of any customer questions or product quality or order issues, and is an extraordinary path for sellers to contact buyers to express gratitude toward them for their purchase and request feedback as a product review.
A Few Basics Before we bounce into how to utilize this system, there are some significant background pieces to know about how the system works and what precisely it does. The main important thing to know is that this messaging framework possibly works in the event that you (the seller) activate the assistance in Seller Central. Know that when you utilize this system your Contact Response Metrics will be tracked and monitored by Amazon. Set aside some effort to acclimate yourself with how these metrics are measured so you can make certain to maintain superb response times. You can likewise inactivate the messaging system on the off chance that you realize you will be on vacation or