Acknowledgements I would like to thank everyone who has helped me throughout this research project, especially my tutor Prue Chiles who has continuously guided and inspired me throughout my project. I sincerely thank the staff at the NCL Baths for providing me with necessary information, as well as the participants for their valuable responses. Finally, an enormous thank you to my family and friends for being there to listen, support and motivate me throughout the whole period of my dissertation.
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