UMB Graduate Advocate - Spring 2014

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Spring 2014

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Progress: Ensuring Timely Pay for Graduate Assistants

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by Lewis Feuer

ast fall, the Graduate Advocate reported that many Graduate Assistants (GAs) at UMB received late and/or inaccurate pay at the start of the fall semester. This historically persistent issue not only burdens graduate employees at UMB, but also graduate employees across the UMass system. Many instances of late pay violate Massachusetts General Law Title XXI, Chapter 149, Section 148, which states that “in no event shall wages remain unpaid by an employer for more than six days from the termination of the pay period in which such wages were earned by the employee.” A survey conducted by the GEO last fall, in which nearly 50% of respondents reported having had issues with pay, confirmed the frustration among graduate employees at UMB, and pointed to a pay and benefits system in need of repair. In response to this issue, last fall the Office of Graduate Studies (OGS) organized a meeting with Graduate Program Directors (GPDs), the Bursar’s Office, the

Office of Financial Aid, Human Resources, and the GEO to begin a conversation about how to address the issue of late pay, as well as confusions around fee waivers, health insurance subsidy, and university billing. While these facets of graduate employment cause regular headaches for GAs, all of the issues seem to be symptoms of poor systems of communication historically used to manage graduate assistantships. In a recent interview with the Graduate Advocate, Paul Mullane, Director of Financial Management for Research and Graduate Studies, confirmed that the two largest roadblocks to ensuring timely and accurate pay are a historically stubborn university bureaucracy, and the integration of “hardcore back office systems,” which refers to both the technology used to exchange data about GAs and more rudimentary communication between office personnel. Mullane and newly appointed Assistant Director of Financial Management for Research and Graduate Studies

Jim Halloran have taken up the charge on the side of management to ensure timely and accurate pay for GAs. In addition to gently bending the ear of department administrators about OGS’s new approach to delivering graduate assistantships, Mullane and Halloran have been developing significant procedural improvements for processing GA positions. Designed by Halloran and implemented this spring, a new, more comprehensive Excel spreadsheet was given to GPDs to collect data on GAs. This new data collection tool not only gathers info on GA appointments, but also streamlines benefits information to the Bursar’s Office so that graduate employees receive a university bill that accurately reflects their tuition and education operations fee waivers. To the new tool’s credit, Mullane cites “virtually no walk-in traffic [at OGS] regarding billing this spring.” Looking toward next fall, Mullane and Halloran, in

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Graduate Employee Organization • UMass Boston • Quinn 02-081 • 617.287.3109 • geo@umb.edu • geoumb.org Graduate Advocate_Spring2014.indd 1

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