Ask These 5 Questions before Choosing a Salon Software Solution for your Salon

Ask These 5 Questions before Choosing a Salon Software Solution for your Salon

1.How long has the company been in the business?

It might be tempting to purchase salon software from a company that has just started their business since their inaugural offers may be exciting. Well, don’t fall into that trap. Choose a company that’s been around for a while and knows the tricks of the trade. Remember, you’re not just getting the software because everyone’s getting it. After a few months, it’s going to become an integral part of your business. Therefore, it should be by a company that has served an industry similar to yours. Also, with an established company, there’s less risk of losing critical business data.

2.Does the company offer technical support?

Before investing in salon management software, check the level of support available. What if you face any issue with your software and can’t figure what to do? It can be not very pleasant, especially if you have a client waiting. To avoid such situations, you should know the company’s policy concerning technical support. Ideally, the best salon software companies offer round-the-clock support, which gives the business owner the liberty to call the concerned person in case of any doubt. Certain companies even provide a live chat option.

When you have technical support available, you can rest assured that your software will work even during a downtime or internet connection failure.

3.What level of security does the salon and spa software offer?

The salon software you choose might have the best features, but it’s of no use if your business security is going to be compromised. The software is going to be the heart of your business. You will be storing critical business data, client information, credit card numbers, and other confidential information. The last thing you’d want is to become a victim of digital threats and internet hackers. Therefore, do a background check on the level of security offered by the company. Ideally, the software should be SSL and TLS enabled. It should offer OTP verification logins and send out alerts in case of any unauthorized use. If the software meets these prerequisites, it is safe to use.

4.How much does the software cost? What value does it offer?

Though salon software is an investment and not an expenditure, it is important to keep cost and budget in mind. Since every company is different, the prices might vary too based on the features they are offering. We would suggest you shortlist a few options and choose the one that gives you the best price and the most value. If you have any questions regarding the cost, remember to ask. Also, make sure you examine if there are any hidden costs.

Most salon software providers offer all-inclusive plans for three months, six months, or a year. Check which method suits your business best, and go for it.

Another thing to consider at this stage is free trials. This gives you considerable time to understand the accessibility, features, and user interface.

If it matches your goals and budget, you shouldn’t think twice.

5.Is the software easy to use and user-friendly?

When purchasing salon and spa software, you have to keep all your staff members in mind. Not everyone may be as tech-savvy as you are. It should be smooth and easy to use. Whether it’s making an appointment or completing a sales transaction, everything should happen at the click of a button without much effort. To get software that can perform basic functionalities with ease, look for responsiveness, intuitive interface, and great speed.

Though some companies claim to have these features, they fail the actual test. A perfect way to gauge the workability of the software is by taking a demo or free trial.

One salon management software that ticks-all-the-boxes is MioSalon. The forte of the software includes eliminating business challenges and making the daily operations on the salon or spa floor less stressful. While it meets the above criteria, it also offers additional resources to make it easier for you to run and manage your business.

To understand more about the capabilities of MioSalon, Request for Demo – https://www.miosalon.com/request-demo.