Centralised customer accounts for Multi-store

Give your customers the freedom to shop at any of your stores and receive one statement

When all the pharmacies in your group are using Minfos centralised customer accounts, your customers can go to any of your pharmacies and: • Charge items to their account • Find out their account balance • Make an account payment Your stores will be able to:

• Create and manage a single customer account across your group • Link customers to a centralised customer account • Nominate a ‘master’ store for that account • View customer’s account transaction history (sales, payments) and contact details • Print an interim customer statement for any account customer • Add a note to an account

The Head Office will be able to:

• Perform the same actions as the store • Print or email statements in bulk depending on the customer’s preference • Email statements automatically as part of your end of month process • Specify user actions (e.g. prevent charging an account, manage customer account limits) • Use the reconciliation payments report to assist with transferring payments between stores when account customers pay at different stores to where they originally purchased from • View an audit report to see who performed an event including payment, sales and returns