FEATURE: Managing Change
Best Practices for Change Management Change is constant. How your company handles it will define the future. We recently checked in with two WIT member companies that are in the midst of exponential growth.
Maintaining a vibrant corporate culture while scaling a growing team is critical for success at KeepTruckin.
22 REDEFINING THE ROAD Edition 2 | 2019
In 2018, KeepTruckin expanded to more than 1,000 employees across seven global offices, grew its revenue by 300 percent, launched Smart Dashcam, and opened up its platform to third-party developers with the new App Marketplace. The six-year-old company anticipates its growth trend to continue in 2019. Dupré Logistics’ Strategic Capacity Services brokerage group has had a similar growth trajectory. They have opened 11 locations since August 2016 and tripled in size in just 24 months. With plans to increase personnel up to 30 percent, company leaders recognized the need for a regional reorganization to prepare for the next phase of growth. While any company would welcome such rapid growth, both KeepTruckin and Dupré recognize that it needs to be managed carefully. Their leaders recently shared their best practices to help other companies experiencing dramatic change.
Plan ahead. About two years ago, Dupré leadership set a goal for 20 percent year-over-year growth by 2022 for its Strategic Capacity Services Business Group and created a five-year business plan to define the change and help map out next steps for getting there, says Liz Giddings, Regional Operations Director for the division.
Stay true to yourself. “Despite the incredible growth KeepTruckin has experienced over the past few years, one thing has remained constant – a deep commitment to our employees and our customers,” says Shoaib Makani, company Co-founder and CEO. To realize the company’s potential, he recognizes, they need to remain consistently focused on what has made KeepTruckin successful thus far. continued on page 24
