-CHECK SUMP TEMPERATURE PROBE -CONTACT SCOTSMAN TECHNICIAN
REPLACE BLADE OR MOUNT
TIGHTEN BOLTS
REPLACE PUMP
-REPLACE/CLEAN SENSOR
-RUN CLEAN CYCLE TO RESET SENSOR
BILL
ALARM
Bill Validator Troubleshooting
BILL PATH JAMMED/LED FLASHES (1)
DISABLED FROM SYSTEM/LED FLASHES (2)
NEEDS CLEANING OR THE LOWER HOUSING HAS BEEN REMOVED/LED FLASHES (3)
CROSS CHANNEL BLOCKED/LED FLASHES (4)
MAGAZINE REMOVED/LED FLASHES (5)
UNIT FAILURE/LED FLASHES CONTINUOUS SLOW
STACKER FULL/LED FLASHES CONTINUOUS FAST
BILL STUCK IN VALIDATOR
MACHINE OR COIN MECHANISM IN ALARM
DIRTY SENSORS/ROLLERS OR THE LOWER HOUSING ISN’T INSERTED FULLY
BILL VALIDATOR INTERNAL ERROR
MAGAZINE REMOVED/NOT FULLY ATTACHED
BILL VALIDATOR INTERNAL ERROR
BILL VALIDATOR IS FULL AND CANNOT ACCEPT ANY MORE BILLS
REMOVE STUCK BILL
-FIX ANY ALARMS ON THE PLC -FIX ANY ALARMS ON THE COIN MECHANISM -CYCLE THE ICE TALK POWER
CLEAN SENSORS AND ROLLERS REINSERT THE LOWER HOUSING FULLY
REPLACE BILL VALIDATOR
REATTACH CASSETTE
REPLACE BILL VALIDATOR
EMPTY CASSETTE
Coin Mechanism Troubleshooting
COIN MECH ALARM
COIN JAM ALARM
DISABLED BY VENDOR/ALL COINS INHIBITED
COMMS ERROR/NO VMC COMMUNICATION
TUBE JAM ALARM
HARDWARE ERROR
ACCEPT GATE ERROR
ALERT DISPENSER A,B,C,D, AND/OR E
ALTERNATING RED AND GREEN LED LIGHTS
COIN STUCK IN COIN MECH
DOOR OPEN OR OTHER ALARM ON MACHINE
NO COMMUNICATION WITH ICE TALK
COIN STUCK IN COIN CASSETTE TUBE
INTERNAL ERROR
COIN JAM
COIN JAM AND/OR DISPENSER ARM OUT OF POSITION
INTERNAL ERROR
REMOVE STUCK COIN OR FOREIGN MATERIAL
-CLOSE DOOR -CLEAR OTHER MACHINE ALARMS -CYCLE POWER ON ICE TALK
-CHECK WIRING FROM COIN MECH TO ICE TALK
-CYCLE POWER ON ICE TALK
REMOVE STUCK COIN OR FOREIGN MATERIAL
REPLACE COIN MECH
REMOVE STUCK COIN OR FOREIGN MATERIAL
REMOVE THE CASSETTE AND REMOVE STUCK COIN OR FOREIGN MATERIAL. THEN PRESS THE YELLOW BUTTON TWICE. ONCE ALL THE ARMS ARE BACK INTO POSITION REPLACE THE CASSETTE.
REPLACE COIN MECH
PLC/ICETALK
PLC and ICETALK Troubleshooting
NO COMM ALARM
PLC DISCONNECTED (IT)
SIGNAL DROP
COMMUNICATION HAS BEEN LOST BETWEEN THE ICE TALK AND PLC
OUT OF ICE/VEND TIME OUT
DOOR OPEN
FAULT DURING VEND CYCLE
DOOR SENSOR/SWITCH NOT SENSING DOOR CLOSURE
-MAKE SURE ANTENNA IS ATTACHED AND NOT DAMAGED
-TURN THE POWER TO THE ICE TALK OFF THEN TURN IT BACK ON AGAIN
-VERIFY THE ETHERNET CABLE IS NOT CUT
-VERIFY BOTH ENDS OF THE CABLE HAVE A SECURE CONNECTION
-VERIFY THERE ARE NO PLC OR ICE
TALK FAILURES
-REPLACE CABLE
-VERYIFY YOU HAVE ICE IN THE BIN
-VERIFY YOU HAVE BAGS ON THE MACHINE
-MAKE SURE ALL MOTORS ARE WORKING
-CHECK THAT THE BAG FILL SENSOR IS WORKING AND THE SESITIVITY IS ADJUSTED PROPERLY
-VERIFY THE ICE AT THE BOTTOM OF THE BIN IS NOT ALL CRUSH
-VERIFY DOOR IS SHUT ALL THE WAY
-VERIFY THE DOOR COMES IN CONTACT WITH THE DOOR SENSOR/SWITCH
OUT OF BAGS
DRAWER FAULT (KI510 & KI810)
BAG SENSOR SENSING BAG BACKING PLATE
VERIFY THERE ARE MORE THAN 50 BAGS ON THE MACHINE
-VERIFY CAM TAB IS LOCATED OVER THE CAM SENSOR
DRAWER DIDN’T RETURN TO THE HOME POSITION
-UV SYSTEM FAILURE
-VERIFY THE SENSOR LED IS LIT WITH TAB INFRONT OF THE SENSOR
-VERIFY CAM CHAIN IS NOT BROKEN
-VERIFY RO TANK IS NOT EMPTY
WATER FAULT
WATER FLOW FAULT
-OW PLUG NOT JUMPED OUT (2019 AND OLDER MODELS)
-VERIFY THE OW PLUG HAS A JUMPER AND IS MAKING A GOOD CONNECTION (2019 AND OLDER)
-VERIFY THE BLUE UV LIGHT IS ON
-VERIFY THE FUSE IN THE UV IS GOOD
-VERIFY THE UV BULB IS GOOD
-VERIFY WATER SYSTEM IS ENABLED
-VERIFY DEMAND PUMP IS WORKING
PLC DID NOT SENSE ONE GALLON OF WATER WITHIN 90 SECONDS
-VERIFY CUT OFF VALVE NEAR UV LIGHT IS OPEN
-VERIFY FILTERS ARE NOT CLOGGED
General Troubleshooting
PROBLEM
MACHINE READS “SOLD OUT”
MACHINE READS “BAD MEM3” OR “INIT”
MACHINE WILL TAKE MONEY, DOESN’T REGISTER AND DOESN’T VEND OR RETURN MONEY
ICE COMING OUT OF CHUTE WITHOUT A BAG
MACHINE WILL TAKE MONEY, SAYS “VEND” ON THE DISPLAY BUT NEVER VENDS A BAG, AND NO ALARMS
BILL VALIDATOR TAKES BILL THEN BECOMES DISABLED
ICE BAG NOT FILLING UP
WILL NOT VEND WATER
PROBABLE SOLUTION
-CHECK FOR ANY ACTIVE ALARMS ON THE SEIMANS
TOUCH SCREEN, CORRECT ALARM
-VERIFY DOORS ARE CLOSED
-VERIFY THE MACHINE IS NOT OUT OF ICE
-VERIFY THE MACHINE IS NOT OUT OF BAGS
-TURN THE PLC BREAKER OFF AND THEN BACK ON
REPLACE THE SD CARD IN THE ICE TALK (1 OR 2 GIGS ONLY) , OR DELETE THE FILES ON THE CARD
VERIFY THERE ARE NO COINS JAMMED IN THE COIN MECH
-VERIFY THE MACHINE HAS BAGS
-VERIFY THERE ARE MORE THAN 50 BAGS ON THE MACHINE
-VERIFY THE BAGS ARE NOT ON BACKWARDS
-VERIFY THE BLOWER IS OPERATIONAL
-VERIFY THERE IS NOT A PLC DISCONNECT ALARM
-VERIFY THERE IS NOT A BAG STUCK
-VERIFY THE BAG FILL SENSOR IS NOT LIT UP WHEN THERE IS NOT ANY ICE INFRONT OF IT
-(KI510 & KI810) VERIFY THE CAM TAB IS INFRONT OF THE CAM SENSOR.
-(KI510 & KI810) VERIFY THE CAM SENSOR LED IS LIT
-(KI510 & KI810) VERIFY THE DRAWER CHAIN ISN’T LOOSE, BROKE, OR STRECHED
-VERIFY THERE ARE NO ERRORS ON THE COIN MECH
-VERIFY THE BILL BOX IS FULLY ENGAGED AND SECURE
-VERYIFY YOU HAVE ICE IN THE BIN
-VERIFY THERE IS NOT ANY ICE STUCK IN THE CHUTE ABOVE THE BAGS
-MAKE SURE ALL MOTORS ARE WORKING
-CHECK THAT THE BAG FILL SENSOR IS WORKING AND THE SESITIVITY IS ADJUSTED PROPERLY
-VERIFY THAT THE BAG FILL SENSOR IS SECURE AND THE WINGNUTS THAT HOLD IT IN PLACE HAVEN’T LOOSENED.
-VERIFY THE ICE AT THE BOTTOM OF THE BIN IS NOT ALL CRUSHED
-VERIFY THE AUGER OVERRLOAD IS NOT TRIPPED, RESET BY PRESSING THE BLUE BUTTON
-(KI510 & KI810) VERIFY THE DRAWER SHIM WING NUTS HAVE NOT BECOME LOOSE
-VERIFY THAT WATER HAS BEEN ENABLED
-CHECK FOR ANY ALARMS ON THE SEIMANS TOUCH SCREEN
-VERIFY YOU HAVE WATER PRESSURE COMING FROM YOUR SOURCE
