BUS306 - Task 1 - Michael Grelck

Page 1


Hi, my name is Michael and I am a sales consultant from Storm Support Services. We help people get roof replacements for free through their insurer when their homes have been damaged by hail. Through extensive experience, we are experts in our field and hold your insurer accountable for everything you are entitled to. We help lodge and manage the claim, make sure everything is covered under QBCC regulations and refer the builder to do the work. Because of this, we do not charge for the services and even offer to cover $500 of your excess when you make the claim.

13 Kevpat Pl

Nudgee QLD 4014

Mrg023@student.usc.edu.au

0448688740

13.9.2023

Hiring Manager American Express

8 Dennis Rd

Dennis Court, QLD, 4127

Dear Hiring Manager,

I am writing to express interest in the sales representative position at American Express as advertised. I have experience in business-tobusiness sales and direct to consumer sales, combined with a track record of successful client relationships and client management.

My current role as a sales consultant at Storm Support Services consistently pushes me to demonstrate my ability in objection handling, managing multiple accounts simultaneously and closing deals that align with the company’s goals. This has refined my sales skills and organisational knowledge which leads me to believe I would be a great fit for your business.

I am highly motivated by the opportunity to work at American Express, a globally recognised brand, known for its superior customer service. I thrive in high pressure environments which require high quality communication skills, sales knowledge and product knowledge. The opportunity to earn uncapped commissions while building professional experience makes me very excited for this opportunity.

Should you wish to meet or discuss my application further, please feel free to contact me. I look forward to hearing from you

Sincerely,

SITREP Template

Step 1: Individual Name

Michael Grelck

Step 2: Areas of Interest Sales

Step 3: Futures Cone Application

Probable Future

AI driven sales process, Data Driven decision making, Hybrid sales teams, remote sales teams, Customer experience focus

Plausible Future: Virtual reality, blockchain deals, sales training, AI enhanced negotiation tools

Preposterous Possibility:

Preferable Future:

Sales without humans, Business to business sales via VR, Universal translator in global sales

Ethical sales frameworks, Sales as a consulting function, diversity in sales

Step 4: Identify ANZSCO Code using National Skills assessment 611399

Step 5: Identify Highest Core Competencies Problem Solving: 8

Planning and Organising: 8

Oral Communication: 10

Step 6: Identify Lowest Core Competencies Reading: 5

Teamwork: 5

Step 7: Identify the highest skills cluster families used by the job

Communication and Interpersonal skills

Customer Relationship Management

Strategic and analytical thinking

Emotional Intelligence

Step 8: Search for current job vacancies for

these professions and highlight key themes

Glass sales: https://www.seek.com.au/salesjobs/in-All-Brisbane-QLD?

jobId=78746240&type=standout

Monitor KPI’s, Grow existing accounts, develop long term business relationships

American Express Sales: https://www.seek.com.au/sales-jobs/in-AllBrisbane-QLD?

jobId=78487106&type=standout

As an American Express Sales

Representative, you will engage with small to medium sizes businesses to promote and sell American Express merchant services within your allocated territory. You will do this using a variety of lead sources such as, selfgenerated appointments and referrals. Win new business and expand the American Express merchant services network! Fantastic career opportunities and pathways direct to American Express for the right candidate!

Step 9: Explore Similar Occupations within the industry Business development manager, marketing manager, customer relationship management

Step 10: Summarise and Recommend (how to get there)

Recommendation 1:

If Michael is serious about sales he should begin applying for jobs as an entry level salesperson to gain experience. Completing training programs would also help him achieve this

Recommendation 2:

If Michael is worried about the commission versus salary pay structure, he should aim for a job with higher salary and lower commissions while he is starting out on the job

Recommendation 3:

If Michael would rather pursue a career that is similar to sales within the industry, a customer relationship manager would allow him to use his communication skills in new and interesting ways

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