MUR Global Programs - Corporate Training Workshops

Corporate Training Cross-Cultural & Global Competencies English for International Business

Customized Courses for All Industries to Prepare a Productive Global Workforce

Investing in Your Team Ampli es Risks

Bene ts

• 73% of company directors

•70% of US employees say

presentation skills are critical to their success at work

said poor presentation skills are the most common mistake in pitches

•75% of presenters desire to enhance their presentation skills to “captivate” audiences

Kristopher J. Blom, virtualorator.com

• 57% of B2B prospects feel sales teams are not prepared for the rst meeting

Carmine Gallo,

forbes.com

Presentation Skills

idc.com

Risks

Bene ts

• Inefficient emails create a

•Save signi cantly by not

bottom line financial impact, with companies reporting each individual email eats up 95 cents of labor costs

being one of the companies spending $3.1 billion on remedial writing training annually, $2.9 billion on current employees

Tom Cochran, hbr.org

Je Swystun,

thinkgrowth.org

• Poor email quality damages

brand perception, increasing customer acquisition costs and decreasing repeat business

Email & Messaging Skills

Neej Gore, marketo.com

Why Invest in Employee Training?

70% of US employees would leave their job for one with a reputation for investing in employee development.

74% of employees feel they are not reaching their full potential due to lack of professional development .

Kate Heinz, builtin.com

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Employees in training courses are 37% more productive

Bene ts and Mitigates Risks Risks

Bene ts •Cross cultural competency

• 70% of international

has been named a Top 10 most important skill for the future workforce

ventures that fail do so because of cultural di erences

• 90% of executives from

Tim Rettig, medium.com

68 countries say crosscultural management is their top challenge

•85% of the world’s

Cross Cultural Competencies

shrm.org

Risks

•E ective and productive

companies an estimated $399 billion in 2019

meetings ensure time and e ort are well spent and e ciency is maximized

inc.com

•Better meetings means

• Estimated that 1/2 of

meeting time is wasted and 1/3 of meetings are unproductive

Kristopher J. Blom, virtualorator.com

Meeting & Negotiation Skills

It is clear to see—investing in employee

ff

fi

fi

fi

fi

f

ff

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training has a signi cant positive e ect on employee satisfaction and ROI.

ff

ashmoregroup.com

Bene ts

• Ine ective meetings cost US

ff

population lives in an Emerging Market country

fewer problems—research shows 39% of attendees doze o during meetings and 95% miss parts of the content

wolfmotivation.com

“Globalization is one of the defining concepts of our time. Here’s how HR can become competent business leaders on the world stage.”

-Donald Shandler, Ph.D., SHRM Certified

GET STARTED TODAY! HR Directors Building Productive Global Workforces: Contact Dr. Jerry Martin for a needs analysis. marti246@miamioh.edu +1.513.217.4052

Professionals Seeking Increased Marketability: Contact Ekaterina Gay to discuss course outcomes. barminev@miamioh.edu +1.513.217.4052

Business English Programs: Professional Training..………….

English for International Business Writing Courses….……….

Email Logic + 3: Intermediate Course……………………………

Email Logic + 3: Advanced Course…………………….…………

Story Biz Course……………………………………….…………….

Persuasive 1:4 Communication Course……….…..…………….

Participating in Meetings Course……………………..………….

Presentation Modes Course…………………………..…………..

‘PIIE’ Negotiations + Problem Solving Course…..….………….

Leading Meetings Course…………….……………..…………

Report Logic + 2 Course ………………………….….………..

BUSINESS ENGLISH PROGRAMS

Communications

Writing/Speaking/Listening

Presentations

PROFESSIONAL TRAINING INVEST IN YOUR EMPLOYEES AND INCREASE OPPORTUNITIES TO CONDUCT BUSINESS GLOBALLY Increase your team’s confidence in conducting business across borders through professional and affordable business English training programs. Significantly increase successful contracts, expand business markets, proficiently conduct cross-cultural business deals, reduce missed opportunities. Send employees abroad with the necessary training and skills to be successful!

Ideas/Products/Pitches

Exhibitions

Trade Shows/Networking

Consulting

Expand Opportunities Dr. Jerry Martin

ED.D., MBA Global Management

Ekaterina Gay

MA. MBA Finance/Marketing

Katie Vogel

MA. MBA Marketing

• 30 years experience in

• 15 years experience of corporate

• 10 years international

• Specializes in training C-suite

• Specializes in conducting needs

• Cross-cultural communications

corporate training at all levels level executives

• Lived abroad for 20 years • Experience in 50+ industries • Consultant for HR directors • TOEIC Instructor

training

analysis for organizations and employees

• Lived abroad for 15 years • Multilingual (Russian, French,

English)

• TOEIC Instructor

Team Projects

experience

and business writing specialist

• Customized program developer • TOEIC Instructor • Experience across multiple

industries

Contact Us Today to Schedule a Needs Analysis for Your Team-MARTI246@MIAMIOH.EDU

Cross Cultural Team Projects

AEROSPACE

CHEMICAL

MEDICAL

GAS & OIL

AUTOMOTIVE

ARTIFICIAL INTELLIGENCE

FINANCE/BANKING

CONSTRUCTION

ENGINEERING

INFORMATION TECHONOLOGY

LOGISTICS

TELECOM

SPACE

PHARMACEUTICAL

MILITARY DEFENSE

RETAIL

COMMERCIAL REAL ESTATE

CONSULTING

HOTEL/TOURISM MANAGMENT

AIRLINES

•Contact us to schedule a needs analysis for your employees •Develop customized packages to meet needs and budgets •Offer your employees intensive business English lessons to

improve proficiency across all communications skill sets

•Establish pre-/post-M&A communication and cross-cultural

specialized training for all stakeholders

•Enhance employee benefit packages with professional

training

CONTACT US TODAY

•

MARTI246@MIAMIOH.EDU

Contact Us Today to Schedule a Needs Analysis for Your Team-MARTI246@MIAMIOH.EDU

English for International Business Writing Courses FOR 21ST CENTURY PROFESSIONALS Miami University Regionals business writing courses are powerful tools that can help you develop the skill sets necessary to improve job performance.

Our courses are designed to boost your ability to: · Communicate confidently. · Speak accurately and fluently. · Participate successfully in meetings. · Improve your written English skills, including emails. · Expand your business vocabulary. · Improve your grammar. · Socialize and network with confidence. · Work successfully in a cross-cultural environment.

Taught by responsive, professional instructors, our custom courses meet you at your level. They offer training in high-demand skill sets including: · Proper formatting for business letters, emails and memos. · Best-practice language for openings, closings, requests and clarifications. · Presenting your work, organization and product/services. · Presenting figures and graphs, and describing economic and social trends. · Negotiations and business meetings. · Describing company business, e.g., marketing, finance and distribution. · Discussing analysis of a company’s strengths and weaknesses. · Comparing company culture and national economies. · Case studies and discussions. · Communication in an international context, including intercultural understanding.

Miami University Regionals and Globus Consulting Based in Ohio, Miami University Regionals has a history of providing intensive English language instruction to non-native speakers through its Global Programs.

The program’s MBA-educated instructors strive to maximize available assets and their passion for global education to educate, engage and prepare learners with the language, corporate, social, cultural, soft- and life-skill sets needed to be successful in global and multicultural work environments and become valuable contributing members in their organizations, local and global communities and workforces.

Globus Consulting brings 30 years of Fortune 500-proven English training to the partnership, with more than 10,000 business professionals having completed the program.

CONFLICT RESOLUTION PERSUASION

REQUESTS APOLOGIES CROSS-CULTURE BUSINESS VOCABULARY

GLOBAL PARTNERSHIPS & COMMUNICATION

Convenient. Flexible. Ready.

Standard Courses: Find Your Fit 24-Hour Series MW – 90 minutes – 8 weeks TR – 90 minutes – 8 weeks

Intensive Series 8-Hour Intensive One-Day Course 24-Hour Intensive Three-Day Course

MW – 120 minutes – 6 weeks TR – 120 minutes – 6 weeks

32-Hour Intensive Four-Day Course

MTWR – 90 minutes – 4 weeks

40-Hour Intensive Five-Day Course

MTWR – 120 minutes – 3 weeks

36-Hour Series

48-Hour Series

MW – 90 minutes – 12 weeks TR – 90 minutes – 12 weeks

MW – 120 minutes – 12 weeks TR – 120 minutes – 12 weeks

MW – 120 minutes – 9 weeks TR – 120 minutes – 9 weeks

MW – 180 minutes – 8 weeks TR – 180 minutes – 8 weeks

MW – 180 minutes – 6 weeks TR – 180 minutes – 6 weeks

MW – 240 minutes – 6 weeks TR – 240 minutes – 6 weeks

MTWR – 90 minutes – 6 weeks

MTWR – 120 minutes – 6 weeks

Customized Courses: Contact marti246@miamioh.edu for Information

Email Logic

+3

Messaging Discussing Phoning

Boosting Clarity and Delivery

email logic + 3 objective

attendees

Message quickly and effectively

Vital for anyone messaging in today’s digital environment—from new staff to executives

outcomes • 5-Second Comprehension ... be understood in seconds—not minutes—with clear structure!

• 50% Faster Messaging ... with our step-by-step flowcharts guiding you through every message type • Same-day Responses … from recipients who often do the Ds: delay or delete your messages • Non-Professor Phrasing ... to sound natural—not like a wordy professor or college student!

• Anger-proof Tone ... too strong slows cooperation; to soft causes lazy delays • Impactful Layout ... so readers catch key points at a glance

contents • 7 Email Types Requests, Announcements/Updates, Rejections, Problems, Apologies, Goodwill & Persuasion

• 5 Success Factors

“I can save about 2-3 minutes every email—and people in Hong Kong, New York, London and Shanghai respond much more quickly!”

Global Logic, Phrasing, Tone, Layout & Language

• 29 Key Skills Main-point first; Short-specific Subject Lines, etc.

• 3 Bonus Applications For Messaging, Phone Calls & Face-to-face Interaction

sample schedule - Orientation & Goals - Request Logic/Case Studies - Announcements & Updates Logic/ Case Studies

- Rejection, Problem, Apology, Goodwill & Persuasion Intro/Tips

- Writing Workshop - Review & Wrap-up Sample Material

Email Logic

+3

Voicemail Discussions Phoning

Enhancing Delivery and Eectiveness

email logic + 3 objective

attendees

Message quickly and effectively

Vital for anyone messaging in today’s digital environment—from new staff to executives

outcomes • 5-Second Comprehension ... be understood in seconds—not minutes—with clear structure!

• 50% Faster Messaging ... with our step-by-step flowcharts guiding you through every message type • Same-day Responses … from recipients who often do the Ds: delay or delete your messages • Non-Professor Phrasing ... to sound natural—not like a wordy professor or college student!

• Anger-proof Tone ... too strong slows cooperation; to soft causes lazy delays • Impactful Layout ... so readers catch key points at a glance

contents • 7 Email Types Requests, Announcements/Updates, Rejections, Problems, Apologies, Goodwill & Persuasion

• 5 Success Factors

“I can save about 2-3 minutes every email—and people in Hong Kong, New York, London and Shanghai respond much more quickly!”

Global Logic, Phrasing, Tone, Layout & Language

• 29 Key Skills Main-point first; Short-specific Subject Lines, etc.

• 3 Bonus Applications For Messaging, Phone Calls & Face-to-face Interaction

sample schedule - Orientation & Goals - Request Logic/Case Studies - Announcements & Updates Logic/ Case Studies

- Rejection, Problem, Apology, Goodwill & Persuasion Intro/Tips

- Writing Workshop - Review & Wrap-up Sample Material

Story Biz

Gaining Impactful Business Communication Skills

business storytelling objective

attendees

Become impactful business storytellers––with 2 key success factors: Movement & Structure

outcomes

Great for anyone needing to connect and communicate with more impact

...

• Impactful Leadership with memorable messages that stick—and make a difference • Immediate Uses at business dinners, team meetings, opening presentations, etc.

• Appealing Brand by associating you with a passionate message—not just empty words • Increased Presence with an executive-level skill that sets you apart • Non-Lecture Talks unlike your boring college economics professor • Memorable ‘TED’ Messages just like in those impressive TED Talks

... ... ... ...

...

contents • 3 Movement Styles Climb (up ) Fall (down↘︎) Trek (down-up↘︎

• CAR Structure

)

“Storytelling is a great skill that I always see used on TED Talks by cool executives—but now I can use it after attending this seminar!”

C - Context, A - Action, R - Results

• 1 Easy-to-use Storytelling Template • 100s of Tips & Best Storytelling Phrases

sample schedule -

Orientation & Goals Telling vs Storytelling Case Storytelling Movement Module Participant Story 1 & Feedback Storytelling CAR Module Participant Story 2 & Feedback 6 Sample Exercises Participant Story 3 & Feedback Review & Wrap-up Sample Material English/Japanese

Persuasive 1 4 Communication

Boosting Clarity and EďŹƒciency

persuasive 1:4 communication objective Persuade and influence others

attendees Anyone needing a boost in their persuasive power

outcomes • Doubled Approval Rates ... as you overpower decision makers with your cost-benefit logic • Enhanced Influence ... by connecting to other’s ‘hot buttons’ • Strategic Thinking ... required in our easy-to-use 3-step persuasive formula • Neutralized Obstacles ... by countering those problematic ‘objections’ • Faster Decisions ... with a ‘decision-maker-friendly’ approach • Improved Relationships ... by addressing stakeholder interests—not just your own!

contents • 1 Template = 4 Uses Discussions/Negotiations + Presentations + Proposals + Email

• 3-step Persuasive System

“People are cooperating with me now—and our stubborn boss just approved my idea to change our expense reporting system!”

(1) State Recommendation > (2) Maximize Benefits/ Reasons > (3) Minimize Objections

• 4 Support Tools Examples, Comparisons, Expansions & Conversion

• 22 Key Skills Aligning with Decision-Makers, Converting Reasons to Benefits, etc.

sample schedule -

Orientation & Goals Persuasive Case 1 Using 4-in-1 Template Maximizing Reasons/Benefits Overcoming Objections Persuasive Case Study 2 Persuasive Language Persuasive Case Study 3 22 Skill Sets Persuasive Presentation/Proposal Contest Goal Review & Self-Progress Plan

Sample Material

Participating in Meetings

Boosting EďŹƒciency and Presence

meeting participation objective

attendees

Participate in fast-impactful meetings, teleconferences and discussions

Anyone leading and/or participating in global meetings

outcomes

... ... ... ... ... ... ...

• Non-Zombie Participation with energized contributors–not zombies • Quick Info Exchanges getting points across in 10 seconds–not a minute!

• Doubled Measurables 2 times previous pax contributions and results • Boosted Accuracy giving and getting information clearly in calls • Enhanced Pax-Leadership standing out as a participant–and pax-leader • Higher Confidence giving opinions/reasons with confidence • Increased Assertiveness developing timing/assertiveness to interrupt

contents 01 Maximizing Understanding 02 Communicating Logically 03 Enhancing Clarity 04 Expressing Difficult Opinions 05 Working with Others 06 Using Professional Phrases

“Now I know how and when to participate in our Tokyo and AsiaPacific meetings and conference calls – and I’m no longer just an inactive zombie!”

sample schedule -

Orientation & Goals 01 Maximizing Understanding Module Meeting Simulation 1 02 Communicating Logically Module Meeting Simulation 2 03 Enhancing Clarity Module Meeting Simulation 3 04 Expressing Difficult Opinions Module 05 Working with Others Module Meeting Simulation 4 Review & Goal Setting

Sample Material English/Japanese

Presentation Modes

Boosting Delivery and Presence

logical global presentations objective

attendees

Quickly prepare and deliver fast/logical presentations—leading to results

A must for anyone sharing information or presenting

outcomes

... ... ... ... ... ...

• Quick Understanding guaranteed with our 7 standard logical plug-and-play templates • Standard Phrasing with 100s of vital business phrases boring professors never use • Professional Body & Voice by not presenting like a sleep-walking zombie anymore • Impactful Slides by saying more with less—and doing it with a professional style • Well-managed Q & A with quick-clear answers using our 14-step Q & A system • 10-minute Prep/Delivery by preparing and delivering in minutes—not hours

contents • Easy-to-Use Templates Problem-Solution; Persuasive;Cause-Effect; etc.

• 5 Success Factors Structure, Phrasing, Q & A, Body & Voice & Visual Aids/Power Points

“5 minutes! That’s all I now need to prepare my weekly project status presentation— these 7 mode templates really help.”

• 35 Key Skills Main-points first; Vocal Tone Zones, Kiss Headings, etc.

• 14-step Q & A System Inviting Queries, Checking, Answering, Clarifying, etc.

sample schedule -

Orientation & Goals Logic Module Topic Presentations & Feedback 362 Phrase Module Cause-Effect Presentation + Feedback Q & A Module Comparative Presentation + Skill Set Feedback Body & Voice Module Visual Aids Module Final Presentation Preparation Final Presentation + Feedback Goal Review & Self-Progress Plan

Sample Material

‘PIIE’ Negotiations + Problem Solving

Enhancing Efficiency and Outcomes

PIIE negotiations & problem solving objective

attendees

Maximize ‘win-win’ results—and improve internal/external problem solving

Anyone negotiating and/or collaborating

outcomes

...

• More Win-Win Results by addressing interests with impactful resolutions • Greater EQ for better relationships by understanding counterpart’s needs • More Yeses by listening more and talking less—and problem-solving more • MBA-Level Collaborations especially important for teams and to avoid internal conflicts • Assertive Personal Brand by projecting confidence and control with body and voice • Faster Problem Navigation with our proven PIIE system to guide your next negotiation

... ...

... ... ...

contents • PIIE Negotiating Flowchart Positions > Interests > Ideas > Evaluation > Yes/No

• 31 Vital Skills

“PIIE is a great way to quickly get those ‘Win-Win results’ ... with my Asian and Paris branches!”

Giving/getting interests, Maximizing Ideas, Evaluating Ideas, etc.

• 4 Key Countering Strategies Saving Face, Challenges, Mis-info, etc.

• 156 Best Negotiating Phrases

sample schedule -

Orientation & Goals Case 1: Arranging System Training + Feedback Skill Sets 1-8 Case 2: Persuading Bangkok Hotel + Feedback Skill Sets 9-16 FAQ Session Case 3: Adding Project Staff + Feedback Skill Sets 17-24 Case 4: Localizing Global Marketing Skill Sets 25-31 Final Case: Collaborating on Project + Feedback Goal Review & Self-Progress Plan

Sample Material

Leading Meetings

Enhancing Leadership and Organization

meeting leadership & participation objective

attendees

Lead/participate in fast-impactful meetings, teleconferences and discussions

Anyone leading and/or participating in global meetings

outcomes • Non-Zombie Leadership/Participation ... with energized facilitators and contributors—not zombies • 30-minute Meetings ... not 1 hour-with improved time-management and fewer time-wasters • Greater Results ... with impactful leadership and increased participation levels • Quicker Info Exchanges ... by giving/getting main points first to maximize understanding • Smarter Phrasing ... with 100s of the most vital business phrases • Doubled Brainstorming ... by brainstorming for quantity first—and quality secondly

contents • 5 Meeting Phases Stages From Meeting Opening to Preparing Minutes

• 20 Biggest Leading Skills/Tips Staying on Agenda, Mediating Disagreements, etc.

• 14 Biggest Participating Skills/Tips

“Today’s weekly Asia-pacific conference finished on time —saving 10 of us 20 minutes each with much clearer results–– because of my new leadership skills!”

Making Quick Points, Being Participant-Leaders, etc.

• 297 Best Meeting Phrases

sample schedule -

Orientation & Goals Maximizing Understanding Module Meeting Simulation 1 Pre-Meeting & Opening Module Meeting Simulation 2 Communicating Logically Module Communicating Logically Module Meeting Simulation 3 Running Brainstorming Sessions Module Working with Others Module Meeting Simulation 4 Goal Review & Self-Progress Plan

Sample Material English/Japanese

Investing in Your Team Ampli es Risks

Bene ts

• 73% of company directors

•70% of US employees say

presentation skills are critical to their success at work

said poor presentation skills are the most common mistake in pitches

•75% of presenters desire to enhance their presentation skills to “captivate” audiences

Kristopher J. Blom, virtualorator.com

• 57% of B2B prospects feel sales teams are not prepared for the rst meeting

Carmine Gallo,

forbes.com

Presentation Skills

idc.com

Risks

Bene ts

• Inefficient emails create a

•Save signi cantly by not

bottom line financial impact, with companies reporting each individual email eats up 95 cents of labor costs

being one of the companies spending $3.1 billion on remedial writing training annually, $2.9 billion on current employees

Tom Cochran, hbr.org

Je Swystun,

thinkgrowth.org

• Poor email quality damages

brand perception, increasing customer acquisition costs and decreasing repeat business

Email & Messaging Skills

Neej Gore, marketo.com

Why Invest in Employee Training?

70% of US employees would leave their job for one with a reputation for investing in employee development.

74% of employees feel they are not reaching their full potential due to lack of professional development .

Kate Heinz, builtin.com

fi

fi

fi

fi

fi

ff

Employees in training courses are 37% more productive

Bene ts and Mitigates Risks Risks

Bene ts •Cross cultural competency

• 70% of international

has been named a Top 10 most important skill for the future workforce

ventures that fail do so because of cultural di erences

• 90% of executives from

Tim Rettig, medium.com

68 countries say crosscultural management is their top challenge

•85% of the world’s

Cross Cultural Competencies

shrm.org

Risks

•E ective and productive

companies an estimated $399 billion in 2019

meetings ensure time and e ort are well spent and e ciency is maximized

inc.com

•Better meetings means

• Estimated that 1/2 of

meeting time is wasted and 1/3 of meetings are unproductive

Kristopher J. Blom, virtualorator.com

Meeting & Negotiation Skills

It is clear to see—investing in employee

ff

fi

fi

fi

fi

f

ff

ff

ffi

training has a signi cant positive e ect on employee satisfaction and ROI.

ff

ashmoregroup.com

Bene ts

• Ine ective meetings cost US

ff

population lives in an Emerging Market country

fewer problems—research shows 39% of attendees doze o during meetings and 95% miss parts of the content

wolfmotivation.com