Building Trust in Crisis and Recovery By Dr. Bob Milligan, Learning Edge and Dairy Strategies Pictures by Matt Cavanaugh, Rush Creek Golf Club
This article is based largely on a recording by David Horsager titled “Building TRUST in Crisis and Recovery.” David is based here in the Twin Cities of Minnesota. I heard him speak and met him when he was relatively unknown. Today, he is a very popular leadership speaker and coach. David and his company The Trust Edge are all about TRUST. He defines trust as “a confident belief in a person, product or organization.” The eight pillars of trust for The Trust Edge are Clarity, Compassion, Character, Competency, Commitment, Connection, contribution, and Consistency. Building on his theme of TRUST, we look at eight key actions to take during our time of crisis and recovery.
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