MERRIAM HIGHLIGHTS Published for Merriam Residents & Businesses
FALL 2013
Requesting services just got easier!
Report your problems 24/7 online, via Facebook or on your iPhone Would you like to report a pothole or property maintenance violation? How about a missing street sign or streelight that isn’t working? Reporting these types of issues just got easier.
With the iPhone application, when a concern is identified, you can take a picture, add a description, and easily submit the issue to the City. The application uses GPS technology to The City is now accepting service requests on the map the exact location of the problem area. City’s website, www.merriam.org, and through You can also request city services through a Facebook or iPhone app. These programs gives Facebook. After you’ve logged in, search for residents the ability to submit a request anytime the “Citizen Request Tracker” app, answer the day or night. questions to install, and select “Merriam, KS” It’s a tool for the citizens to share concerns as your default organization. Then submitting a with the city. Anything from overgrown grass, request for service is as easy as one, two, three... potholes, vandalism, even streetlight outages.
1) Choose a category that best fits your request.
The iPhone app is free and can be obtained by searching for “Citizen Request Tracker” in the app store. The app is not yet available for Andriod phones at this time, but it is under development and will be available in the future.
2) Choose a request type you would like to make.
If you don’t have an iPhone or Facebook account, you can still submit your service request on the City’s website, www.merriam.org.
Notify JoCo puts Merriam residents in the know
If you live or work in Merriam, you can now sign up to receive important information that you care about. Notify JoCo is a free public notification system which will communicate emergency information to you through phone, text and e-mail messages.
3) Fill out and submit the request form. That’s it! Once the request has been submitted, City staff will follow up on your items and report back to you with a resolution.
To use the system, go to www.NotifyJoCo.org to register your personal contact preferences. You will be asked to provide your contact information. You will then be prompted to identify multiple locations you care about (home, work, or your child’s school, for example), and choose which community notifications you would like to receive, in addition to emergency notifications. If you do not have internet access, you may call 913.826.5555 to register. All information provided will be kept confidential and only used to contact you about emergencies and topics in which you have expressed interest. When there is an event requiring notification, authorized Merriam officials will identify affected areas and send out the message through Notify JoCo via phone, e-mail or text message, allowing citizens to be immediately reached in emergency situations. The system also allows for non-emergency event notifications, like public meetings, community events and local festivals, to be sent to users who request them. Notify JoCo is A mass notification system made possible by a partnership between Johnson County, Water One, and participating cities. For more information, go to www.NotifyJoCo.org.
CITY OF MERRIAM, KANSAS 9000 W 62ND TERRACE MERRIAM, KS 66202-2815
www.merriam.org | (913) 322-5500 | CityofMerriam@merriam.org
PRESORT STANDARD U.S. POSTAGE PAID PERMIT NO. 576 SHAWNEE MISSION, KS