Strategic Pillars

Mercer’s strategic pillars reflect the strategic prioritization of human and capital resources in the context of our vision, goals and objectives. Each pillar provides strategic direction from the Corporate level to the local, operational level.

Operate World-class Assets

Best-in-class systems, standards and structure.

Growth and Diversification where we have Core Competencies

Sustainable Operations

Manage the Integrity of Our Balance Sheet

Build reputation for manufacturing excellence: low cost, efficient and well-managed.

Diversify product mix to reduce cyclicality.

World-class environmental performance. Operate with competitive margins.

Continuously improve and debottleneck to maximize profitability.

Create value and synergies by leveraging core competencies.

Sustainable forest management and fiber procurement. Reduce stock liquidity discount.

Bio-refinery value stream optimization.

Transparent sustainability disclosure. Maintain ample liquidity.

Efficient and secure information sharing for effective business decision making.

Grow organically and by acquisition (including distressed / undervalued assets).

Foster sustainability as a core principle in our corporate culture. Maintain optimal debt levels.

Health & safety of our people is a core focus.

Business strategy provides resilience against climate change.

Maintain a stable dividend through the cycle with potential to grow.

Foster deep, meaningful stakeholder relations across the entire value chain.

Disciplined capital allocation process and deliver on capital investments.

Mutually beneficial relationships with Indigenous Peoples. Strive for optimal tax efficiency.

Health and Safety

We believe that nothing is more important than the health and safety of our people and their families. We operate in a diligent and responsible manner to ensure zero harm to people. We are dedicated to continuously improving our processes, being individually accountable and promoting comprehensive safety awareness.

Trust, Integrity and Transparency

We communicate in an open and transparent manner with all our stakeholders. We are committed to fostering effective, respectful relationships with all those with whom we interact. We encourage everyone to always act with integrity and in the best interests of the team.

Boldness

We encourage an entrepreneurial spirit that courageously and tenaciously pursues opportunity for change. We want our actions to be completed with a sense of urgency, decisively and with calculated, but not reckless, risk-taking.

Pursuit of Excellence

We continuously strive to objectively self-assess and improve our processes, as well as invest in people in order to maintain excellence in execution and strive for world-class performance. We are visionaries that operate with a high level of competence and have pride in our achievements and market leadership.

Accountability

We are accountable individually and are responsible to our partnerships. We contribute and take ownership, beyond our job descriptions and across functions, departments and operations. We demonstrate leadership, proactively cooperate and are committed to our teams.

Sustainability

We believe in the balance of social, environmental and economic values that support our sustainable enterprise. We foster deep engagement with stakeholders including employees, communities, customers, suppliers, shareholders, lenders and our environment. We are accountable to measure and improve our performance over time and are valued by the communities within which we operate.

Innovation

We value innovation and unique approaches to problem-solving. In our pursuit of excellence, we strive to develop novel ideas, solutions and opportunities. Being on the leading edge allows us to enhance our competitive advantages in our core businesses and develop new products, making our company more resilient in the long run.

Diversity, Equity and Inclusion

We believe that a culture of diversity, equity and inclusion is critical in making the best decisions for our people and achieving sustainable business success. Together, we encourage, support and celebrate the diverse voices of our employees. We strive to provide an inclusive culture by fostering an environment of mutual respect, fairness and by providing opportunities to contribute and grow.