Smartmatic elections –how to manage a complex project ( philippines )

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Smartmatic Automated Elections in the Philippines


Our Areas of Expertise

Smart Cities:

Elections

Identity Management

• Intelligent Solutions for Public Transportation • Public Safety

Smartmatic Business Units

Consulting


Success Stories USA Client: Cook County and City of Chicago (Chicago is the third jurisdiction in size in the U.S. after LA and NYC) Project: 2006 onwards Status: 100% completed successfully Electoral Universe: 3.2 Million Voters Scope:  7,000 Electronic Voting Machines (still in use) deployed for each election.  Election returns transmission, consolidation and canvassing. Chicago is also the only jurisdiction with encrypted transmission of results in the United States.  Implementation of our powerful Election Management software.  Deployment using our unique Complex Project Management Methodology.


Success Stories Venezuela Client: CNE (National Electoral Council) Project: 2004 onwards Project Status: All completed successfully Population Served: 16.8 Million Voters Observers: OAS, EU, IFES, Carter Center and more than 500 independent observers

Scope:  More than 40,000 voting machines.  Election returns transmission, consolidation and tallying.  Contracted over 45,000 people for each event  Deployment using our Complex Project Management Methodology.  Nationwide deployment.  Personnel training for the project.


Success Stories Bolivia Client: National Electoral Court (CNE) Project: Biometric Voter Registration for Bolivia Time frame: July 2009 – October 2009 Registration: 72 days Status: 100% completed Electoral Universe: 5.2 Million people (over 72.000 people registered per day)

Scope:  3,300 enrollment terminals.  Enrollment and Identity Management software.  AFIS (Automated Fingerprint Identification System).  Deployment using our Complex Project Management Methodology.  Nationwide deployment in a geography with very stark altitude variations.  Recruiting and training of personnel.  3-year technical support.


Success Stories Zambia Client: United Nations Development Programme (UNDP) & Electoral Commission of Zambia (ECZ) Project: Provision of enrollment terminals and software for Digital Mobile Voter Registration Time Frame: February 2010 – October 2010 Population: 13 million Scope:  1,000 enrollment terminals.  1,000 electrical power packs (generators and batteries).  Biometric Enrollment software applications.  Deployment using our Complex Project Management Methodology.  Deployment in Lusaka.  Personnel training.  Support Center set-up and coordination for 6 months.


Success Stories Belgium Client: Ministry of Interior Project: 2004 onwards Project: Provision of New DRE system for Belgium Elections Population: approx 11 Million Scope:  Approx 30,000 voting machines.  Deployment and Logistics using our Complex Project Management Methodology.  Personnel training.  Support Center set-up and coordination


Success Stories The Philippines Client: COMELEC (Commission On Elections) Project: National Elections 2010 Time Frame: Jul 2009 – Dec. 2010 Status: Election 100% completed Electoral Universe: 50 million Scope:  82,200 voting machines.  Over 50 million ballots printed on security paper.  Transmission and consolidation of electoral results.  National deployment in a complex geography (more than 7,000 islands).  Recruiting and training of the staff in charge of the entire project, including more than 48,000 technicians.  Deployment using our Complex Project Management Methodology.


Did you know?


Previous Election Scenario • Outdated system. No standardized ballots , simple blank ballots for write-ins were the norm. Complicated consolidation rules. Results would take weeks • Fraud was endemic. Hundreds of protests filed and strong allegations of fraud • High participation rates in the past. Turnout between 70% and 80%

• Very young population. Millions of first time voters • Low awareness. Information was not easily available, many misconceptions • Negative Political Situation. The new voting system had few but powerful opponents, who spread misinformation. This was threatening participation


OLD “MANUAL” PROCESS

• Voting: 7am – 3pm • Voters write the names of their candidates. • The process of counting the votes is long and complicated. • Manually produce 8 copies of ERs. • The canvassing process is manual.


Congress COMELE C National Board of Canvassers

Physical transport

Prov. COC

Provincial Board of Canvassers

SOVM/C

Physical transport Mun./City COC

Municipal/City Board of Canvassers

SOVP

Physical transport

Election Returns Precinct

Manual System of Canvassing


From planning to execution in the field

• Collection of clients’ requirements • Planning, monitoring and project controlling • Execution under established plans • Performance measurement • Client satisfaction • Successful deployment and effective closing

Project management

Technology deployment • Data centers infrastructure and configuration • State of the art digital security • Network, communications for results consolidation • Technical support

• Readiness for equipment configuration • National Support Center for operations monitoring • Recruiting and training of staff and field operators • Logistics and distribution • Knowledge transfer to client and awareness campaigns • End to end tests, audits and certifications

Field operations


Our Responsabilities Equipment Provission Project Management

Transmission

Technical Support

Elections

Personnel Recruitment and Training

Warehousing

Ballots Printing

Logistics

Smartmatic provided all or some of the required services to perform a successfull Election project.


PCOS Precinct Count Optical Scan • A Paper-Based Technology • One unit per clustered precinct • Precinct information programmed into machine: location, no. of voters, etc. • Voter personally feeds ballot into machine • Ballot can be fed in any orientation


PCOS Precinct Count Optical Scan • Ballot scanned both sides simultaneously • Ballots are identified by the machine and would be rejected / spit-out if: – Fake/Photocopied/Duplicate – Previously inserted / scanned ballots – Ballot for another precinct – Ballot with any ambiguous marks


Ballots Printing Smartmatic can provide different ballot services in support for an election, in case the technology to be used requires it.

Quantity of SAES 888 VM

Quantity of subevents: training, testing, etc.

Security Features for paper

Ballot Design & Printing

Precincts Candidates/ Contests Configuration


BALLOT SECURITY FEATURES

• Security features of the ballot: – Bar Code – UV Ink – NPO Security Markings


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Site Preparation To attain a successful conduct of elections, It is necessary to prepare the ‘shelters’ for the voting and canvassing equipments.

Asses Status

Plan for Adaptation

Corrective Actions

•Physical Location Conditions •Telecommunications Media Coverage •Environmental Conditions

•Inform about Premises Infrastructure Adaptations Required •Inform about Civil Works Required •Define Transmission media to use based on the infrastructure available •The Elect Comission Adapt the place or Change the location •The Elect Comission Adapt Enhance network coverage •The Elect Comission Adapt Fixed Electricity problems •The Elect Comission Adapt Improve environmental conditions

Ensure Locations have the minimum requirements to guarantee the efficient operation for all activities


Results transmission • Manage transmission logistics • Setup and monitor intermediate collection centers • Mix of GPRS + VSAT’s + BGANS (150,000 SIM Cards + 40,000 modems + 680 VSAT’s + 5,500 BGANS) • Private VPN • Setup telecommunications strategy with local service providers


TRANSMISSION: Fully-Encrypted (SHA-256 digital signing; AES 128 encryption algorithm)


Congress COMELE C National Board of Canvassers

Physical transport

Electronic Transmission

Prov. COC

Provincial Board of Canvassers

SOVM/C

Comelec Central Back-up Server

Physical transport Mun./City COC

Municipal/City Board of Canvassers

SOVP

Physical transport

Election Returns Precinct

Advance Results/ Monitoring

Secured Public Website

Server for Dominant Majority/ Minority Parties, Citizens Arm, KBP Advance Results


Overall electoral Project Management & Support Election Day Management Platform (EDMP) Graphic and web-based application. Designed for Call Center and support operations. Real-time monitoring and Control – Phone-based monitoring – SMS–based notifications – Status reports – Geo-referenced entities Incident Management Integration of all project external entities


Warehousing Facilities


Did you know?


Logistics Plan The shipment schedule is designed taking into account important factors that may highly affect the delivery time, such as distance, status of the access roads, transportation medium, and security, amongst others.

Central Warehouse Regional Warehouse

Final Destination

The priorities established for the shipment Schedule have big influence on the readiness plan defining the order in which the kits must be assembled, configured and packed.


Support Strategy Main Control Room

National Support Center (NSC) TECHNICAL

Remote Support

Regional Support Center (RSC) ADMINISTRATIVE

Off-Site Assistance

Support Technician Field Operator

Field Support


Results publication Final statement of votes and official credentials are issued to the winning candidates. Results publication Publish results down to the voting booth level • Election returns • Tally reports


Audits Source Code

Pre-Roll Out

PostElectoral

Consists in checking, together with the customer and the political entities involved the source codes of: The voting machine, the tally application and the Infrastructure of the tally national center.

Consist on taking a sample of the equipment produced in the warehouse to certify that the equipment and platform has the required configuration

Consist on taking a sample of the equipment after the Final event to confirm the integrity of the system that was used during the elections


Easy Voting Instructions consistently repeated in all materials


New Media Approach in The Philippines 2010 Election • Voter Education Website • New Voters Social Site


TV and Radio Ads adapted to local culture


WHICH CLEAR ADVANTAGES CAN BE APPRECIATED WITH THE USE OF TECHNOLOGY? Inclusiveness New voters / First time voters Illiterate voters Ethnic minorities Handicap voters Violence reduction Less null/strayed votes Trust in the Election Authorities was regained


Successes • THE PHILIPPINES. The social pollster Social Weather Stations (SWS) revealed that 75% of Filipino voters were “very satisfied” with the conduct, speed and credibility of the election. For first time in Philippine history, COMELEC could offer an initial report less than two hours after the polls closed. An astounding 76% voter turnout was achieved • COMELEC’s trust level increased by 20% over the previous elections • The number of null/blank/strayed votes reduced by half compared to previous elections • The currency grew and the stock market grew stronger on the days after the elections • Protest cases went down, and in all cases the manual count corroborated the electronic results


Another example of a successful voter education campaign


Offices and Agents CONTACT Asia Pacific Cesar Flores cflores@smartmatic.com

Smartmatic Worldwide Headquarters 105 Piccadilly, 6th floor. W1J 7NJ. London UK Phone: +44 (0) 20 7629 9279 Smartmatic EMEA Barbara Strozzilaan 201 1083 HN Amsterdam The Netherlands Tel: +31 (0) 20 2402 572 emea@smartmatic.com Smartmatic USA 1001 Broken Sound Parkway, Suite D. Boca Raton FL 33487, USA. Phone: +1 (561) 8620747B Smartmatic Barbados # 4 Stafford House, Garrison, St Michael Barbados, W.I. BB 14038. Tel: +24 (6) 2280756 / +24 (6) 2280773 Smartmatic Panama Edificio Torre de las Américas, Torre A, piso 19. Urb. Punta Pacífica. Panama City.

www.smartmatic.com info@smartmatic.com

Smartmatic Belgium 8eme Etage, Rue Belliard 4/6. 1040 Bruxelles Belgium. Phone: +32 2-511-78-71 Smartmatic Philippines 16th floor, Accralaw Tower Second Avenue Corner 30th Street Crescent Park West Bonifacio Global City, 0399 Taguig Metro Manila, Philippines Tel: +632 7451200

Smartmatic Taiwan 7F, No. 276, Jianguo Road, Sindian City (Hsien-Tien), Taipei County 231, Taiwan (R.O.C.) Phone: +886-2-2911-3698 (02-29113698) Smartmatic Brazil – Sao Paulo Av. Dr Guilherme Dumond Villares 1410, cj 101. São Paulo - SP CEP: 05704-150 Tel: +55 (11) 35076283 Smartmatic Brazil - Brasilia Centro Comercial Gilberto Salomão Brasilia - DF CEP: 71615-560 Tel: +55 (61) 32019955 Smartmatic Venezuela Av. Francisco Solano, Torre Banvenez, Piso 16. Sabana Grande, 1050. Caracas, Venezuela. Tel: +58 (212) 7062500


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