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The use of technology to ensure a transparent and efficient election - Venezuela case study

Agenda 1. Smartmatic achievements in World elections 2. Background on automated elections in Venezuela 3. The 2012 Venezuela Presidential Elections a) The Election – key numbers to remember b) The Challenges – critical success factors c) The Technology – end-to-end election automation d) The Deployment – mission critical processes before and on election day e) The outcome – peaceful process and immediate recognition of results 4. Q&A session

1. Smartmatic Achievements in World Elections

1. World’s largest automated nationwide (general) elections: the Philippines, May 10th 2010 – 50 million registered voters, 75% participation 2. World’s first end-to-end automated election process: Venezuela, October 7th 2012 – biometric voter authentication and activation of voting session; fully integrated with automated voting, counting and tallying 3. The largest Auditable (and audited!) e-voting project in the world (Venezuela 2004-2010);

4. World’s fastest national biometric voter registration process: Bolivia, August to October 2009 – over 72,000 voters registered per day; complete registration in 75 days

2. Background on automated elections in Venezuela

 10 Nationwide automated elections executed 2004 – 2012: 3 regional, 3 referenda, 2 presidential and 2 parliamentary elections;  Automation has increased from 60% to 100% of polling places;  The average participation in the last 6 years is 70%;  It has always been conducted satisfactory audits in all phases of the elections;

 It has developed very effective collaboration with the elections commission (CNE), finding shared and common solutions for both the voters and the political parties.

3. Venezuela Presidential Elections – 2012

• On October 7th, 2012 Venezuelans elected their president for the period 2013-2018. • The Election Commission required implementation of the last portion of the election process that had yet to be automated: Voter Biometric Authentication to activate the voting session at the polling station. • This last component was seamlessly integrated with the existing:        

polling station opening voting vote counting polling station closing results transmission/collections results tallying/tabulation contest(s) adjudication and winner(s) proclamation results’ official publication

a) The Election – key numbers to remember

Voters registered


Polling Places


Voting Stations (authentication device + voting machine) 39.018 Voting Station automation


Achieved automated voting station result transmission


Official Elections results (not exit poll, not preliminary count, etc) publicly announced within 2 hours of polls closing

Field Personnel Voting Machine Operators Support Technicians Tabulation Center Technicians Warehouse personnel First-level logistics response center personnel National Support Center Operators (Call Center) Other specialized support personnel

Quantity 43.733 6.390 48 1478 715 438 45

b) The Challenges – critical success factors

98 % results (vote tally) reports transmitted 100% operators and support technicians trained

100% attendance by operators and support technicians 100% successful voting configuration and preparation


100% timely distribution and installation of voting technology

99% polling station opening before 8 A.M. on election day

100% correct operation of tabulation/consolidation centers

100% correct operation of National Support and logistic response centers

100% correct operation of e-Day Monitor速

c) The Technology – end-to-end election automation

It’s an End-to-end solution ! Overall electoral Project Management and Support

PRE-ELECTION Voter registration Election preparation

ELECTION Voter authentication

Contests Jurisdictions

Voting session activation Voting


Candidate registration

Manual voting

Poll worker registration Polling location mgmt.

Ballot generation Platform readiness

Training Ballot production Logistics

POSTELECTION Official credential issuance Results publication Wrap-up


Results collection




Technology Highlights Benefits: 1. Redundant storage for information security 2. built-in printer for vote verification slip and results reports 3. Touch screen 4. Voting pad-enabled 5. Able-4 module for physicallychallenged voters (audio-guided voting, Braille-equipped interface and sip & puff interface) 6. Easy to carry and store

SAES 4300

Technology Highlights Benefits 1. Ensures the 1-vote-per-voter principle 2. Both ID number and fingerprint authentication 3. Automated activation of voting session on SAES-4300 4. Easy to carry and store along with SAES-4300


Technology Highlights Benefits: 1. Large form factor 2. 6 columns by 42 rows: up to 252 positions for placing choices or candidates 3. minimum available area for each choice/candidate: 5 x 1.3 centimeters 4. scalable choice/candidate area 5. bicolor LED for each choice/candidate

VP- 1500

Technology Highlights Plan and prepare Monitor key events Respond to incidents eDay Monitor

Get real-time visibility

Appliance + call Center + training Appliance Software + setup services

Technology Highlights Omni Choice The world’s most audited and most widely deployed technology platform for end-to-end electronic voting

By far, the most advanced and sophisticated platform in the world, covering all aspects of the electoral process and shielding all information from manipulation

Field proven and certified by independent third parties Information cannot be tampered with throughout the process and results are 100% accurate

Customized technology platform + expert services

Automated preparation (at warehouse)

Technology Deployment


At the polling station‌(technology setup)

At the polling station‌ (voting)

Closing‌(Results generation, collection and tabulation, winner(s) proclamation)

d) The Deployment – mission critical processes before and on election day

Smartmatic Project Scope  Automation of voting, counting, transmission/collection and tabulation for the 2012 presidential elections

 Field personnel selection, recruiting and training  National Support Center operation

 Logistics response centers selection, setup and operation

Smartmatic Project Scope  Voting technology setup, configuration and deployment

 Consumables supply  Batteries supply and leasing

 Contingency transmission center installation  Operators’ manuals and protocols printing  Project Management Services  Consulting services by international election experts  Operational indicators tracking and management

Milestone Summary Engineering tests 22/July/2012 End-to-end test 29/July/2012 Mock Election – General Rehearsal 19/August/2012 Election Day 07/October/2012

e) The outcome – peaceful process and immediate recognition of results

Thank you

Smartmatic using technology to ensure a transparent and efficient election  
Smartmatic using technology to ensure a transparent and efficient election