Know About NHS Medical Negligence Claims The NHS is a leading healthcare system, and one many countries seek to emulate. Considering the millions of persons who undertake treatment at the NHS every year, it is impressive to know that the vast majority of patients receive high quality care. Unfortunately, Medical Error happens and, when they do, it is important for you to know about the ​NHS Medical Negligence Claims​ process. WHAT IS NHS NEGLIGENCE? This refers to a type of medical negligence in which a patient receives substandard level of care while receiving care at the NHS. Most medical procedures come with a degree of risk, but when your healthcare provider fails to take reasonable action to avoid these risks and you suffer injury, it may be considered negligence.