Understanding Non-Emergency Medical Transportation
An overview of non-emergency medical transportation services, including how to make a request and the services offered to those with mobility issues.
Overview
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- Definition and
of NonEmergency Medical Transportation
purpose of NEMT services
Making a Request
- Check with healthcare provider or insurance company to see if NEMT services are covered
- Locate nearby NEMT provider and plan transportation
- Confirm details a few days prior to appointment
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Assistance for Wheelchairs and Walkers
- Let NEMT provider know if assistance with wheelchair or walker is needed
- Service provider should be able to provide wheelchair accessible vehicle
- Driver should provide assistance getting in and out of car
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Safety Considerations
- Ask NEMT provider about safety protocols
- Inquire about driver’s qualifications and experience
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Reimbursement
- Check with insurance company for reimbursement policies
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Additional Resources
- Ask NEMT provider about additional resources and help available
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Contact Information
- Request contact information of NEMT provider
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