The Disruption of Non-Emergency Medical Transportation

An overview of the transformation in the non-emergency medical transportation (NEMT) industry due to the emergence of digital platforms.

Limitations of Traditional NEMT Model

- Traditional NEMT model has high costs, low quality, and limited transparency

- Brokers and dispatchers are used to coordinate rides

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Introduction to cienone

- Cienone is a technology-driven platform that connects patients with safe, reliable, and costeffective transportation services

- Uses artificial intelligence, machine learning, and data analytics to optimize every aspect of the NEMT process

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Personalized and Coordinated

Transportation

- Integrates with electronic health records (EHRs) and care coordination systems

- Provides personalized and coordinated transportation services that align with patients’ clinical and social needs

- Matches patients with mobility impairments or language barriers with appropriate vehicles and drivers who can provide assistance and communication

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Importance of Appointment Adherence

and Outcomes

- Reduces no-shows, cancellations, and delays, leading to higher appointment adherence and outcomes

- Lower healthcare costs and better patient satisfaction

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Data Analytics to Improve Routing and Utilization

- Uses data analytics to optimize routing, scheduling, and utilization

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Conclusion

- Cienone is at the forefront of the transformation in the NEMT industry

- Technology, data, and patient-centered principles are key factors driving this transformation